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Subaru Parts And Accessories
45 Winsted Rd, Torrington, CT 06790, United States
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Subaru Parts And Accessories
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Ky
Review №1

I ordered 4 door seals for my Subaru. They were worn out and sagging below the door.The order went smoothly. They verified that I had the right parts for my car and the shipping was cheap and quick.

Ch
Review №2

Their online site made it extremely easy to find the right part you are looking for, and the one that matches your exact vehicle. The site also offers different diagrams of the vehicle with all associated parts and where they are located. Highly Recommended, much cheaper than other sites and even most dealerships

Me
Review №3

I had an amazing experience!! I had orders cross rails for my Forester, I received and email stating that I could get a cross rail kit with tools and instructions for less money. I received my order soon than expected and everything was perfect!! Thank You!!

Ja
Review №4

Good selection of Subaru accessories, great prices and fast shipping. Highly recommended!

Ni
Review №5

I recently ordered a taillight for my Forester. GreatPrice. It was about 50-80 bucks off from dealership asking price. Nick and his crew got it out fast and delivered in a week. Great phone customer service but online email service is lacking. Definitely will come back for more parts

mi
Review №6

Great prices! most dealers charge high fees for replacement parts... these people have very good prices

Am
Review №7

Great website. OEM parts cheap. Can find almost anything for a Subaru.

Za
Review №8

Perfect service! Good price and very fast shipping. Thank you!

Ru
Review №9

Unprofessional and rude customer service. I ordered a part for a 1st generation Subaru Impreza and the part was completely different from the original part in the car. Obviously since Im returning the part that means its not correct part, so one would expect for them to understand. As we know, Emotional Intelligence is the #1 skill in Customer Service instead they blamed me when their database or part information is incorrect since I selected the correct vehicle. I dont recommend them at all for the lack of communication and blaming the customer for their misinformation. The root cause of their problem is the data base of their parts for 1st generation Imprezas.

Ro
Review №10

Nick in customer service was a huge help, he saved wasted time and shipping cost by inquiring about the order I placed, and thankfully so because I ordered the wrong part, he also helped me order some other parts I was having trouble locating.Thank You.

Ma
Review №11

Simple, Great Experience. Was contact after I made my order to be informed I had chosen the wrong part, they swiftly confirmed my VIN and charged me for the correct part. Very cool!I hope I dont need it, but with confidence I can say I would recommend them and use them again.

La
Review №12

Prices were excellent and delivery times quick, but its the customer service that really sets them apart. There was a mistake on my order (my fault) but rather than just ship it, I received a call and was able to get it sorted before shipment. They were also decent enough to eat the difference so that I didnt have to re-run my credit card. Top nothc in my book, and the first place Im buying from online for my Subaru.

Ri
Review №13

Purchased a few body parts from this dealerships interweb site. Very professional (even confirmed proper fit via the cars VIN), reasonable pricing, and very quick process / delivery.Very happy...

Jo
Review №14

Great guys to work with. After placing order and entering my VIN they double-checked me and corrected my part based on my VIN. Communication is great and since they are local to me I even avoid the shipping by picking up my parts. I woll continue using them every chance I get.

A
Review №15

Customer service team is fantastic. Diligent, prompt, and professional. Shipped the parts I needed (2004 Forester crossmembers) straight to the mechanic within 3 days of ordering!

Ni
Review №16

Best in price for dealer parts to all my oem equipment and parts. very competitive and fast shipping which seems unbeatable.

Ho
Review №17

The part I ordered was less than half of what my local dealership wanted for the same part, but you definitely made up for it with the shipping cost. Other than the high shipping cost, ordering from you was great. I cant complain too much . Even after shipping, it was still cheaper than the dealership near me.

Je
Review №18

Had the part I needed in stock for about $95 less than from my local dealers parts dept. Upon calling to verify the part would fit my Forester, the rep checked it against my vin and assured me that it was the correct part for my cars year. Very happy with this transaction.

Ma
Review №19

Wonderful place to get parts. Nick & Eric are great to work with. Gave me better pricing than any of my local dealerships.

Ma
Review №20

Just bought a 2011 Subaru Forester and needed some interior parts. Found what I needed Subaru Parts and Access. I received an email from SPA making me aware that a part I ordered was not the correct part and they would substitute to match my VIN. I responded and got the package in about a week. Great service and would purchase again

Di
Review №21

This was my first online experience with Subaru Parts and Accessories and Im giving it a 5. Prior to ordering a Cargo Cover for my new 2018 Forester, I was able to ask questions and received accurate responses to help me with the decision to purchase for myself. I would definitely recommend this service and would use it again if the need arises.

TT
Review №22

Excellent service. Prompt. Too bad they can’t search for Vin numbers of cars sold outside US but appreciate that they checked with me before fulfilling the order to ask if I wanted to go ahead with it given that they couldn’t guarantee it would be the right part. I did go ahead, it came in a couple of days and is the right part. I’m happy.

Au
Review №23

I had a few tough questions working to make some parts work in places they were not made to fit. Nick was extremely helpful all the way through the process including following up frequently to make sure I was in the loop. Guys like Nick are why customers, like myself, come back again and again.

Ad
Review №24

Made an online order. The customer service dept. followed up to ensure that I was buying the right parts for what I needed prior to shipping. I was very happy with the price, customer service, and delivery timeline. Thank you!

Je
Review №25

I ordered a gas cap for my Moms car. They contacted me by email to let me know I had ordered the wrong part and that the one matching her cars vin would be 2 dollars more. They provided a number and took care of the issue quickly and easily. The part was here in a flash. Highly recommend.

An
Review №26

Quick shipment! Awesome item to add to my 2017 Outback!Thanks you!

Ka
Review №27

Nick was awesome....thanks for all your help and patience, Kathy Wallace

Ba
Review №28

Ordered a seat back replacement foam for a Subaru BRZ. Special order, Initially looked like a two week order but it arrived very quickly in 8 days.Price was lowest available too. Great service.

Th
Review №29

Part was delivered promptly and I installed it in 10 minutes. This was one of the best car parts transactions I have made. Great work!

Ed
Review №30

Ordered parts and they came fast. Great price, on time. They followed up to make sure I was ordering the right parts.

Ma
Review №31

Quick and easy transaction. FYI, If they message you regarding a VIN (I was buying a gift so I had no clue) email back with the year and model. Just passing along bc I was worried that it would mess up the order if I didn’t know the VIN but that is very much NOT the case. They are super friendly and accommodating.

Gr
Review №32

When I ordered the part they gave it to me for the same price, because the first part did not match my car. They were nice enough to let me know. I do recommend people to order from this dealership.

Sh
Review №33

Easy to use and fast shipping. Was very happy to find the part I needed as my car is a 92 and parts are hard to find.

Do
Review №34

Had just what I needed at prices WAY lower than my local Subaru dealer. Very fast shipping. I highly recommend this company for all your Subaru needs!

J
Review №35

UPDATE: I changed my rating. After paying $300+ for parts, there was a notice on the box that there were no install instructions and I must go to a website for the info.So I did- In Order to get the information I needed: I needed to pay $39.99 to “rent” the info for three days, or almost $300 for access to the instructions for an entire year.Called FRANK SUBARU in National City, CA and they simply hit print and handed them to me.Really guys? You just couldn’t include them or hit print when other dealerships (even the terrible ones) give them away for free? Wow.The product is great- but useless with no instructions. You are selling at lower prices, then charge the difference for the actual literature needed for a customer to use the product? Why do not warn the customer of that on your site?I probably will not receive a response from this place- my petty $300 sale probably means nothing to their bottom line.Saw their price online and it was better than my dealer. My Subaru salesman here in San Diego promised me a 30% discount on accessories after purchase. Good deal ya? Of course he turns out to be a liar- “we can’t get you 30%off because it’s a 2018 model”...... BS. It’s the same part for 2017 cars.So I ordered from these guys- better price and great product. Bubble wrapped carefully- even taped the hardware to the inside of the box so it would not be be everywhere in the box on arrival.Shipping took a little longer than expected.I will not buy here again due to the updated reason above....

gt
Review №36

Ordered a kayak rack for our new outback, since the design of the body has changed since we bought our former outback and our former method of tying the kayak down had to change. have not installed or tested out the new rack yet. the purchase transaction was excellent, including a change of address we had to make before the rack was shipped. kudos to the folks in Torrington.

Li
Review №37

Ordered back seat protectors for my 2018 Crosstrek - ordering process was easy ... shipped quickly .... parts are great and fit great. Excellent experience.

St
Review №38

Great mail-order parts experience; got exactly what I was looking for and they even double-checked with me re: my VIN to ensure that the part was correct for my vehicle.

Ni
Review №39

Made getting the right part easy! Answered my questions in a very quick! Very pleased!

TJ
Review №40

Great service and fast order processing. I placed 2 orders in the same day and they combined them to save me the extra shipping cost. I will buy from them again.

Ol
Review №41

Ordered a part online and they contacted me to let me know that the part would not work with my model and year. I appreciated the follow up and the fact that they would charge me until the order was corrected.

Re
Review №42

Arrived as stated. Appreciate the genuine product. Just drove my car home today and finally, the fix for what ailed it.

AG
Review №43

Fast and easy. No hassles or hold ups what so ever.

sh
Review №44

I will buy from again. Good experience. This subaru dealing is a good value with a great price & super-fast shipment.

Ma
Review №45

Friendly, thorough, efficient and fast service. Competitive pricing an understatement. MRoberts 04083

Ke
Review №46

Excellent customer service, quality parts - very happy.

mi
Review №47

Seems that shipping and mailing are now confused and while a po box is a valid address for usps it is not valid for any other shipping, while a physical address is not valid for usps in my area

Pe
Review №48

Ordered a rear differential sensor for my 2005 wrx sti, it came within 2 days and actually got it delivered on a Sunday! 10/10 recommend.

Jo
Review №49

This is the second time I have ordered parts for one of my Subaru’s and I have yet to be let down. Excellent service and reasonable shopping.

Ph
Review №50

Windshield sun shield arrived timely, was exactly what had been advertised, and works like a charm.

Se
Review №51

I ordered some climate control bulbs online, Nick went out of his way to confirm they were correct, which they werent. Saved me the hassle and time of returning the wrong ones.

Ni
Review №52

Order came in right on time an was 200 bucks cheaper than the subie house. Will definitely be using them again for my Subaru parts

Dy
Review №53

Excellent service at a great price!

Le
Review №54

Excellent, easy parts lookup, no tax and shipping was great

Ni
Review №55

Great help from professional parts advisors

Ma
Review №56

Good price, pretty fast shipping. I would buy from them again.

St
Review №57

Great service and speedy, but the S&H was 4x the price of the part. A little over the top!

To
Review №58

Order and delivery were fine and smooth. Only complaint is that i saw amazon has the same part $20 cheaper after i made the order

Wi
Review №59

Always my go-to for OEM Subaru parts. First class service

Sa
Review №60

Awesome customer service and freaking awesome shipping.

Ti
Review №61

Excellent items and super fast shipping.

Da
Review №62

Parts were slightly more than other online parts, but at least I knew they were genuine Subaru parts. I did not want to mess with 3rd party aftermarket replacements or online parts listed as genuine Subaru only to find on arrival they are not OEM parts but copies. Parts arrived in a couple of days via USPS as stated when ordered.

Jo
Review №63

Great price, fast shipping, everything arrived as expected. Thanks!

He
Review №64

Part and service was perfect. Ship and handle was a bit expensive.

Er
Review №65

Great pricing and prompt response.

Ro
Review №66

Good stuff, quick shipping.

Gl
Review №67

Easy to use and good value

Je
Review №68

Great pricing, fast shipping.

Ma
Review №69

Great help and great prices

Jo
Review №70

Took too darn long to ship my parts -__-

An
Review №71

Great website and parts.

Sa
Review №72

Excellent! Strongly recommend!

Pa
Review №73

All went well.

AN
Review №74

Very good

Ga
Review №75

Id order from these fellas again!

Ru
Review №76

They dont accept returns.

St
Review №77

Great service!!!!

Information
1 Photos
77 Comments
4.7 Rating
  • Address:45 Winsted Rd, Torrington, CT 06790, United States
  • Site:https://subarupartsandaccessories.com/
  • Phone:+1 888-881-4559
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:11AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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