Great place to shop locally if you want to see the product and not wait for it to hopefully arrived. I ordered a MacBook Pro 16 inch on the site and in about an hour it was tasty for pickup. Everyone is friendly and attentive. We do occasionally walk around and ship as well. Most of my impulse buys are from window shopping. When things go on sale, prices are competitive. Plus they price match.

I really wanted to share my experience after meeting a super helpful representative Paul at this location. Bought an open box item TV that came with legs that are both LEFT instead of a pair of LEFT & RIGHT. Paul greeted politely and started to address my issue by looking into spare ones that could match my TV legs. After extensively looking into the store inventory and searching all around and couldnt find one. He decided to exchange the TV with a new one shipped to my place with an in house pickup scheduled. Sincerely appreciate the way he handled my issue and how he carried himself all through this process. Do give Paul a High Five when you visit this store.

Stop number two for a replacement headset after my local Modesto stores inventory proved inaccurate to their handhelds (it happens!).Bathrooms neat and tidy, very well kept. Store was very clean and tidy, easy to find both help and items without issue, making it a breeze to be in and out with minimal time spent and be on schedule for a pickup without issue.Sales was very knowledgeable and helpful, able to answer questions about the warranty and info, and just by doing so ensured i was well informed and purchased the warranty for the new item.

It’s a big store and have enough parking space. Most of the items are available here to pickup same day. Lately some of the deals items are not available at store. Overall a decent BestBuy experience.

Everything I walk into this store an employee asks if I need help. It is nice when they acknowledge you. Employees know the products they sell pretty good.

Cathy at customer service was great.They have Mario All Stars 3D in stock.Tons of copies. 🥳Funny & friendly. This location is massive. So many TVs. They even have a TV viewing rooms 🤟🏾I recommend Best Buy for any tech shopping.

Great store 3 associates asked if I needed help I said not at the moment but when I did the associates was not far away from me to get help thanks guys

Actually had two very helpful associates today assist me. Was pleasantly surprised.

I had a bad experience with geek squad.I have a fan making a harsh noise on start up and asked if the computer could be cleaned. I was assured my computer would be cleaned and fans would be checked.When I received my PC I was told there was no sound and that my PC had been cleaned.Got home turned on my PC and it made noise immediately, opened it and discovered it remains unclean. I had also asked for suggestions on a new potentially better fan and was told I would have to buy a new case if I planed on getting a better fan.They also forgot to return my PC power cord and I had to return to the store to get it.

Went in to buy appliances and CJ waa very helpful, knowledgeable and patient. He took the time to work out different packages, provided different options, accompanied us to answer our questions about multiple products - very knowledgeable.

Ill never shop at your company ever again.....hello Amazon.Data transfer from my new phone into a micro disk $100.00 for 10 minutes or less....I hope Amazon puts your company out of business.Thanks for NOTHING WORST BUY

My first time shopping here and I really enjoyed it! The employees are very nice and helpful. I was able to order an item online, because the store was out of stock, but Im very technically challenged! They helped me get exactly what I wanted and I will definitely be back for more! Thank you all for everything. Keep up the good work!!😊

Although the store is really small I bought an 85 TV and all I had to do was drive to the warehouse and they loaded it up for me. I knew what I wanted and from the time I walked in the front door until I left was maybe 10 minutes. Great shopping experience!!

Though a lot of these stores have now closed down...here the people are still going strong with customer service. We were welcome and given prompt service.

Sales people spoke but I had to ask for assistance. There were three sales people conversing near the computers when I arrived. They spoke bat none offered help. Gersail was coming from stock. I stopped her and asked her about a Chromebook. After showing me the computer, she asked how I would use it. She explained that a different computers would provide better service. I was happy to take her suggestion. She was exceptionally helpful.

Great service great prices match Amazon prices

Went in to check out the Z Fold 3, Best Buy and Samsung reps were super helpful.

Everybody that works here deserves a raise. Well done you guys (and gals!) at providing a solid shopping experience for everyone that walks through your doors. Bravo! (Shout outs to Jocelyn and Frank!)

Great customer service. Did an online order, found it was incorrect, went in and employee went out of his way to bring back three chargers for me to exchange my product for.Thank you for the assist Best Buy!

Really friendly but the experts I needed to talk to had left for the day.

Staff have been kind and helpful whenever I have visited this location.

Blue shirt was extremely helpful and thorough. Confident that we got what we came for.

Good service, very helpful and good knowledge of products, for the 3 🌟 is due to lot of products not available. Like chargers, batteries, plugs ... You know all the little things that are needed.

Very very disappointed. We Have spent many dollars here.. Trying to use the Product warranty Geek Squad that I purchased for almost $300 took about 8 hours from myself on chat and phone. 5 different appts set up. 2 canceled by them with no phone call... my time waiting for their 4 hr appt window meant nothing . Store management is useless!!!! If I could give negative stars I would. Very very dissatisfied customer..

The geek squad people are sooooo rude. If you purchase there warranty pray you never have to use it. The anger and The possible jail time that amounted from my visit is enough to make me never shop here again.

Well organized store. Appeared to be overstaffed. Friendly helpful Sales Associate.

Good customer service, lots to look at, found what we needed & customer service was good. Thanks guys4a positive experience on our visit

They were so friendly and helpful.

With COVID-19 GOING ON, I WAS HESITANT ABOUT GOING SHOPPING. BEST BUY TOTALLY HAD MY BACK! I WAS IN AND OUT, WITH APPOINTMENTS SET WITH THE GEEK SQUAD FOR SOFTWARE SETUP.THE GEEK SQUAD TEAM WAS PRECISE, FAST AND EVEN PROVIDED ME A SUGGESTION FOR MY LAPTOP THAT NEEDED A PART THAT BEST BUY NO LONGER CARRIED.BEST BUY AND GEEK SQUAD TOTALLY WAS THE BEST STORE OF THE YEAR FOR ME AND MY FAMILY!

They are always very helpful as knowledgeable on the products they sell no matter what Best Buy I shop at.

Last two times I had trouble getting help...the young girl that finally showed up was impatient., couldnt wait to get back to her chat fest with her fellow employees. Didnt really know the answers to the questions I had.

Super helpful staff answered all my questions about an open box return; got a great deal on a surface laptop.

Would love more of an ergo equipment presence but Joel was extremely helpful in guiding me through a computer selection.

I always enjoy best buy

Very knowledgeable young lady.

Always very helpful staffs.So far I only had good experience here. Got all the major appliances from here and very satisfied with their knowledge and help.

Well stocked store. Friendly associates who choose to do the right thing in situations for the customer first. My experience will definitely have me come back to this store over other local beat buys. I wish Id caught your name. But thank you! Id put 4 stars for a best buy, but this experience made it a 5!

Marked down 1 star because the same item (HDMI cables) were in about 3 different locations.

Went in to do some service on my Apple devices and it was painless and easy. I would definitely rather go here than the Apple store if it’s possible. The staff are also very nice and helpful.

Great friendly service! No lines! At least when I was there.

The staff is always helpful and courteous, answering any questions I have. The dont seem to mind my kids running around in awe of all the flat screens.

Very friendly team members.Nice atmosphere in the store, with almostall areas organized and neat.There was some work being done in the Xbox areas, probably due to the upcoming Xbox Series X and Series S Digital ($299 for the Series S is a great deal considering it has virtually the same architecture as the Series X (minus some memory, no Blu Ray, and the Series S is targeting 1440p instead of 4K).Magnolia still has some fantastic (but pricey) Home Theater components.

They seem to know what they are talking about. Store is clean and well stocked.

They were out of stock of what I wanted. So was every store.

I ordered a car stereo online and scheduled the installation. The installation tech was prepared and ready to go when I arrived. He had the stereo installed in 15 minutes just like he said he would. I do not remember his name but he works in the Tracy CA Best Buy. He was great. Thanks.

Sold me a item I was satisfied with I called back for help 5 times waited on hold for 20 minutes each time however no one answer really bad service reporting to corporate

Good stuff and service

These people won’t even answer the phone to help you. They want you to use the automated robot response. What a joke.

Friendly employees that are happy to help you find what you need.

Went to grab a screen protector, found out they can install them for you. Jocelyn put my protector on and did a really good job. Definitely recommend. Ask for her

Poor customer service.😬 I arrived to the store close to 11:15am, as they open at 11am. I was in the store for about 15 minutes and not 1 rep asked if I needed assistance, and there were many of them walking around. I then walked out, and the greeter sitting at the door did say, have a good day!

I have been shopping at this Best Buy since it first opened, so its like home to me. This past shopping trip I bought the Aural Blue colored Samsung Galaxy Buds Plus, and I cant recommend them any higher than You MUST buy them if you love music all day every day. I love this Best Buy with every fiber of my being.

Friendly staff helped with all my questions

Got good advice on a computer

I was curious about the deals on a Ninja Air Fryers. So I was happy to see that they have the perfect one I want, plus they answer my questions. Great Place.

Jocelyn was the best! Super smooth process buying a new phone. She answered all of our questions and made the process soo easy!

Best buy is my one of my chosen store but the problem if im buy something the item they charge me 10 dollars just to put the screen protector. No quality service this company.

Quick, friendly good experience with order pick up.

I wanna go there but not having time

Good place... Should work on stock...

I have recently had two bad experiences with this location. First experience I returned a purchase that was over $400+ and never received my money back. I had to file a dispute with my bank just to try and get my money back after they claimed the item was refunded when it never was funded back into my account. Second experience was recently when I purchased my new Note 20 Ultra and it wasnt turned on at all. After I did my trade in and verified everything I was told I was good to go. They popped in the SIM card and said all I had to do was turn on the phone and I was good to go. But after I left following the setup prompts on the phone it wasnt registering to the network. I had to go around town from Sprint back to another Best Buy for assistance. I was finally able to get my phone working after another hour of resetting and calling to get it manually activated. This experience left me to not be able to return to this location and wish things couldve been different.

Pretty reliable for gamers and tech oriented individuals, the stock on computer components can be hit or miss, but the staff are helpful and its easy to check out once youve got what youve came for.If youre in the market for audio, television, gaming, appliances or smart devices, theyll have what you need in store or at the warehouse.

Best buy may not be the best buy but they have the best match price program...which makes its the best buy!They also have the best customer service... Lots off knowledgeable people who are extremely helpful.They also have the best no questions asked return policy...I lost the receipt but because you bought it at the store, they can look it up for you...along with they also email you a copy of it.I was running late for work and my phone was dying...so I didnt have time to order it online.I dropped in, asked a couple questions and... Walked out in 5 min with a portable charger they kept me in the game of life.Thank you to the best buy team for helping me solve my life problem in a hurry.Its truly was the best buy.

Got one set of bad directions where to find a web cam and one set of good directions. They were already low on stock by mid Friday, Turkey day weekend. Guess they were being careful not knowing about this Corona Black Friday.

I cant remember the guys name but he was very patient, professional, and knowledgeable. After 2 hours in the store he made sure that we had everything we needed.

Always good, convenient location, knowledgeable and extremely helpful staff

You let me down for Christmas I got my wifey a new car stereo system paid for then had to wait 3 day to get it installed, but wait for it then took the car home turn on the stereo two times and the stereo system wouldnt come on I tried calling them but no answer Greek. Was the once,s who installed it so no one wouldnt answer my calls so I took my car back to Tracy B B for Stockton just to be told Im sorry we just dont have a installer here and we cant do anything about it tell January 31 2021 I was so upset with them Ive been riding with no music in our nice chyl 300 so thay still havent call me back to get me in there faster I just want my money back No more of my business sorry you just lose me.

Open!! You can actually walk into the store and browse! They have plenty people around to help. Easy parking and store layout is simple. Be prepared for selves that are empty though as they continue to try and keep up with demand.

👍be better if I was an employee of theirs....lol... Get@me😉👍

A typical Best Buy store

Used geek squad very friendly should have my laptop back tomorrow

Awesome and very kind helpful staff.

Didnt find what we needed

Custer service is GREAT!!!

Very helpful staff, small store not much to see on floor but still nice.

I love the best buy always have good price

Good custmer service

Shout out to Tim! He provided the best customer service Ive had in Best Buy in a long time. Tim listened to my mom and I, and provided great advice and input. Plus, he gave us some good laughs. GIVE THIS MAN A RAISE!

I did very well with tje Geek Squad wiped my hard drive. I wanted to RECYCLE it too. They charge a $100. Fee to recycle it! This fee was not mentioned in any of the reviews or ads to drop-off for recycling!

Bought a case did a curbside pick, it was fast.

Great staff

I love this store and I understand and appreciate being safe due to COVID-19 but... it’s time to open up and let customers back inside. I am planning a trip and need some items but if I’m spending upwards to $500-$1000 I want to be able to ask questions, see what I’m buying and look around for ideas. Sorry Best Buy but spent my money at Target across the street......

Fast friendly service when I used the curbside pickup.

Nice neat store

Small place not much items in stock you still have to get it online.

A little under staffed, all sales people were busy. To be expected during covid.

My husband shops here all of the time. Thank you for our recent laptop purchase. Great knowledgeable staff too. xoxo

The Geek squad with applecare will only take your money and iphone and leave you phone less .I really didnt know why they trust the Geek squad with there product. Then I talked to Apple on the phone for hours!!.....And there ok with taking your money for bad product. They give no reimbursement you wont get a loaner from the Geek squad. Was there for 2 hours. 30 minutes to just to check out.with 4 people in line behind me .I felt sorry for. Im sure they got the same run around pull your wallet out and pay service I did .Terrible, poor,service dont call us will call you when your cell eventually arrives i guess from the spider verse because they dont say where it really goes ......dont believe this review try me.

Purchased something online to be picked up in-store same day. I went to the store pick up line, got my item and was out the door in less than 5 minutes. Great service. All kinds of fun stuff to look at at this store.

Stereo installation by Robert and Lucas is top notch!

Got what I wanted, paying was a breeze, not to many people, cashier was friendly. Store however was dusty, all electronics look dusty and some empty shelfs.

It has the new iPad.

Limited selection. Not very helpful. Based of my experience

Very good place for stuff you cant find in Modesto.

No hassle at all..gentleman who helped me (Jaedon) was very personable and explained to me all my options.

Very quick sdrvice in parking lot pickup

Clean store, nice staff. Good customer service

Product diversity is too weak!

I cannot remember the gentlemans name that helped me but he was very helpful the staff in general was very friendly however they did not have a lot of TVs in stock which is why I visited them that day it was very limited Supply and this is why Im going to continue to look elsewhere but that takes nothing away from the staff they were very helpful I will definitely go back.

They were very helpful.