What a breath of fresh air! It has been a long time since I have dealt with such a professional business. The owner Greg’s first concern was my wife’s well-being after her accident. His second concern was that the tow truck drivers handled our car with care and respect. We were kept informed of every step of the way with emails and photos. They did exactly what they told us and when they told us . Our car came out looking like it just rolled off the showroom floor. They handled all of the insurance paperwork and we’re always one or two steps ahead of our needs. I was also impressed at how Greg was mentoring a young man that worked there. Teaching him how a business is run properly and how customer service is so important. I would highly recommend California auto body to anyone and everyone. P.S. I recently stopped by there to ask who they recommended for towing. Greg took time out of his busy day not only to recommend all star towing but took the time to call the owner and make sure she would send the right driver as this was a difficult tow. All Star towing even gave us a discount for being recommended by Greg. Thank you Greg and everyone at California Auto Body for your truly professional and kind service.

Hi Everyone, Please stay away from this Body shop. The owner is very Rude and unprofessional. I had an appointment with this shop last week which I scheduled they did not even bother to call me and schedule it and once I got their my lock lug nut key was missing and they refused to open it and I had to take my car to the dealership to open those nuts and they cancelled my appointment and gave me a another appointment week later and the day of my appointment he called me again and cancelled it . The owner was so rude on the phone and unprofessional and told me to take my car some where else. He really needs a Training In Customer service. I am so glad that I am not using this shop. NOT TO MENTION he was telling me in the beginning that he cant guarantee the color match because its a new car and he claimed his paint job to be even better then the original color.....means I was getting my car back with two different shades... PLEASE STAY AWAY FROM THIS BUSSINESS IF YOU DONT WANT TO FACE THE DISAPPOINTMENT...

I cant say enough positive things about this place. I hate to admit that Ive been to a few auto body shops in my days, but this one by far has been the best experience yet. Thank you Greg and Daniel for your professionalism and kindness. You turned this stressful time into a stress free process. I honestly cant believe how amazing my car looked when I picked it up.Better than when I bought it at the dealership.I enjoyed meeting and working with the both of you. Best part was meeting the precious fur baby. Thank you again!

Great place, I highly recommend this place, their services are very Professional as well as great customer service. I Thank Greg for the special final cleaning service which made my car looks so new..

Greg and Daniel clearly take pride in their work and the quality shows. Hit some road debris and messed up the quarter panel/bumper/head light. AAA sent us over to them and they nailed it! Front end looks like it came off the showroom floor. Highly recommend!

California Autobody is an excellent shop 0 to 5 stars I give them 5 stars it’s my second time here they did an amazing job!!!

Great service friendly staff. From the estimate to pick up, everyone was great. Annette the manager is very knowledgeable and helpful. The owner Greg is very hands on and talks to all of the customers. They are a very honest and hard working team. They kept me informed as my car was going through the repair process through, emails, calls, and text messaging. My car was ready exactly when promised. The repair looks great, better than when I bought it (it was previously owned). And they did a great job at cleaning it, inside and out before I picked it up! The floor mats were so clean, I thought they forgot to put them back in! I hope that I won’t need a body shop again, but if I do I know this is the shop I will choose!

This place is the best! Really friendly, great rates. Very transparent with their estimates and willing to work with many different insurance companies.

Great service, office manager very knowledgeable, young man as well. My car looks great.

They are always so helpful and informative! They work quickly and always keep you updated on whats going on with your vehicle. I have taken my vehicles there multiple times and am always happy with the entire process.

They are professional with impeccable customer service. They get you in and out without any hassle. I have used them twice and I would definitely recommend anyone to bring their car there for excellent service. My car was detailed after repair and it was like brand new.

Just sharing my experience here...Got an appointment as my insurance suggested this place.I called them to give heads up about traffic on the way due to multiple accidents and I will be late by 10-15mins.Greg was very rude and straightaway asked me to get appointment for following week.When I mentioned that I am just few miles away (already drove 6+ miles), he told me to be there in the next 5 minutes and hung up abruptly.I managed to get to the shop ~15 minutes late from the original appointment time.They didnt even let me in the shop and just yelled at me that I missed my appointment. Zero customer empathy.I had to drive back home on my damaged vehicle (broken rear windshield) totally disappointed.I understand that I was late for the appointment.But this is no way to treat customers. I reported the incident to my insurance and would be taking my car elsewhere.I wonder how this place is still in business with this attitude.

Greg and his team are awesome! Very professional and honest, no nonsense guys. Very pleased with their work and would recommend their business.

They were very professional and did fantastic work! Very pleased with a lifetime guarantee!

I took my car here after I was hit in the rear. From the moment I walked it I was treated professionally.They walked me through everything and was very calming and never got irritated by my questions. My car was down 3 days earlier than expected and it looks so good. They even handled the return of my rental. I don’t know how to say thank you enough. Greg and Annette!

We tried this CSAA approved auto repair facility for the first time to get a repair done due to “temporary fencing falling on the back of our vehicle at the Tracy Legacy Soccer Fields. It was a super windy day! The sense I got when I walked into their facility was highly professional and delightfully friendly. Their customer service is the BEST Ive experienced; and you really feel a sense of genuine care for you and the repair of your vehicle. Body repair shops are a fast paced environment and they service hundreds of cars a year. This body shop is different and it’s because of the cultivated culture that the owner, Greg and his carefully selected employees have built!

From the moment of first contact with this company they were very professional, honest and friendly. They have very good communication through the entire process as well as very thorough. Craig and Annette, thank you for all of your hard work in getting my 2018 Sienna back to me in great condition. You guys truly take pride in your work and it shows. I know if I ever need body work again where to go its here. I see why you guys are AAA accredited.

I just want to say that Greg and his team are really honest, fair and professional. They put their customers before money. Something unheard of anymore. Thanks again Gentlemen.

Super happy AAA recommended these guys. Both the owner and Annette in the front office are super friendly. They did a great job of inspecting not just the damage but the entire vehicle when i brought it in for repair, documenting and pointing out any points of interest. During the repair process I received proactive texts informing of progress made. Not only was the repair done perfectly, it was even a completed a full day earlier than expected. Cant recommend highly enough!

Hands down these guys know what they are doing!!! And get it done fast!!!!! Truly honest people and will help u out!!!!! If there was an issue he fixed it and made it right!!! And truly cares about his work!!! Would definitely come back and recommend!

Excelente reliable, professional, time promised its is done really friendly.CGood care for the pandemia matters.

I cannot say enough good things about California Autobody! Greg and Annette were Amazing! The work that Greg and his team was impeccable! Annette kept me informed on the progress and my car was returned to me looking brand new!

Some highlights:* No BS: Greg and Annette confirm every ding, scratch, and imperfection existing on the vehicle with you and mark it up on a chart and show you. They also take pictures throughout.* Expediency and Follow-up: my car was ready 3 days earlier than anticipated (for a total of 4 days work: dropped off Monday and was complete Friday morning). Received a text in addition to Annette calling and leaving a voicemail to ensure I had it for the weekend* Safety and detail oriented: they walk-through the entire car with you to make sure everything works* Extras: 1) they checked the vehicle codes and let me know the code to call for (my car is under warranty) for an issue with my convertible top and what to ask about - would not otherwise have known, and this was of no benefit to them, 2) they buffed out all the additional scratches and cleaned the interior and exterior - they also went out of their way to get as much of the “muzzies” of my convertible top as possible, 3) well connected- they recommended a quality shop to go to for my Mini after my warranty is upThese guys are level headed and straight-shooters who won’t run you around (i have felt this way many other times at shops) and will go out of their way(s) to ensure quality work is done and you are happy with their job - despite how busy they are.Greg shared some other specifics that gave me additional piece of mind:* they invest in the most up to date and special welders for each type of vehicle metal requirement (there are many of you simply look up all the different metals their process conditions and temperatures to ensure quality annealing)* they follow every manufacturers protocol by the book, down to the type of glue and materials usedAnnette and Greg make an awesome team to manage the shop and ensure the work being done is safe and quality. Don’t look anywhere else!

Just picked my car up from California Auto Body and what a great job they did. I could not have asked for anything better. If I ever need to have my car fixed again, this is where I will come. Greg, Annette and Jared are AWESOME and are all helpful and kept me informed on my cars status every step of the way. I have been a 20+ year customer and I will attest that this is the best body shop around ! Very professional, Thanks to all of them for a job well done !

Had my 2017 Cadillac XTS Luxury Sedan recently worked on. I was worried about what do. But I didnt need to worry, they were already one step of the game as to means of taking care of all concerns. And it is customer service excellence. Great integrity and insisting on the highest standards as to means of earning trust with customers. If you want to be provided with the best customer service with a great bias of action. I would definitely recommend California Auto Body over any other competitor! 10/10 knocked it out the park!

Absolutely do not go to this place! My wife took our $60k suburban here because it was AAA recommended and they returned our Suburban to us with a huge Key scratch. They said that it was there and that was a clear lie. The owner yelled at us and said he would not pay for anything and they falsely forged the paperwork to say that it had a scratch when recieved. The owner is clearly a fraud and unprofessional. He is currently under investigation by AAA for this complaint and many others. I really hope that he is exposed.

The owner and staff at Cal Auto Body were AWESOME! They went out of their way to accommodate every step of the way. This is the second time our family used them. Thanks Again Guys! Your the BEST!!!

This is the worst place I have ever been to take my car. The owner is very dishonest. He didn’t even want to talk to my insurance adjuster in front of me. When they were done talking, this body shop didn’t want to take my car nor would the adjuster allow me to get a second estimate. Now, I am being forced to accept a payout without getting my car fixed. If you value your car, please don’t take it to this shop. My insurance is AAA, and now I feel uncomfortable with them. So, I will change insurance companies. I have never been treated so poorly in all my life. I am a nurse by profession, and this owner treated me life a hardcore felon.

I have had 2 trucks rought brought to California auto body for repairs this year. The team is professional detailed and dependable both trucks came out as good as new Great .Greg the owner takes the time to go over your options so you only need to spend the money necessary to get the work you want, with recommendations /options that allow you to choose what to spend.Great co. To work with.

Poor customer service

Had both of my cars repaired here. Customer Service is excellent. Quality work too. When given a choice by AAA between them and another well known Bay Area chain, I chose them.

Did a door handle for my duramax. Excellent service and prices beat out everyone else that I called. Highly recommended!

Great customer service an nice repair been there twice

This was a great experience. They are friendly! Communication was great, I got emails and pictures as the work progressed. The car was complete right on schedule.

Great work on my jeep. Love it thank you

They are great help.. they have a grouchy chihuahua dog in the office👍

Great service, great detail on proposed work. Attention to every detail and go the extra mile to make sure I was taken care of.

This is an awesome place to get your car repaired. I have had nothing but, a great experience every time I have been there.

This place needs a new owner. Steve did nothing but insult my vehicle. Make sure you get a copy of the vehicle inspection sheet when you drop your car off otherwise youll get it back with a new ding or dent on it and hell just pen it in on the sheet and say it was marked when you dropped it off. Super shady place. Thanks a lot aaa for making me use this place

Excellent customer service, friendly they did a great job on my vehicle.

I repaired my car there and id say that i was impressed with Managers customer service.I got my car back the day they promised.

Friendly, professional staff. Great service, very helpful

This is the worst place ever i have been to. The owner had a very bad attitude. I dont know how come AAA is dealing with kinda inexperienced and uneducated people ... Once you try it you will know it... -0 rated

The owner was a very rood and very angry not welling to answer the customer question at all all he want you to bring the car in and don’t mention just let them make money