There is so much cool stuff for your house at this store. I had never been there before and was looking for a large painting to put up in our church and one of my colleagues said lets go to At Home. We found the perfect picture and I will definitely be back I didnt have enough time to really look at everything. But I can see that if you want an interesting table or you need an art piece there are hundreds and hundreds of things to choose from. And the cashier was extremely friendly and helpful. The photo is of the piece we bought hanging in our sanctuary.
This is a review of what happened when I tried to have something returned to the store. My girlfriend ran over since Im working during the week to help me return something I bought. She had the receipt from the original purchase. The manager told her that they need the card that the purchases made on to make a return even though she had the receipt. After all this I needed to go make another trip. When I got there I asked to speak to the store manager who I found out was not the person I spoke to the day before. When I mentioned that this was the case and that one of her supervisors possibly impersonated her the manager nonchalantly said oh well. She told me that it has been their policy for 37 years since theyve been around to have to scan a card to return an item. Digital credit card machines havent even been around that long let alone chip machines. That has to be one of the stupidest policies Ive ever heard of my entire life and literally serves no purpose. Needless to say I will never ever shop at the store again. One other point to mention every single employee there was completely checked out and wasnt really doing anything. None of them wanted to be there.EDIT Based on Replay: I also contacted the customer care email twice that was just suggested to me today. I contacted it over a week ago both times. Zero replies. Also there is no contact number from customer care to get a hold of anybody.
Easy and smooth shopping experience.Huge selection. Good prices.
I just love this store . A wide variety of items for all occasions and well organized by style and color. The customer service service at this location is the best, Everyone is friendly and always greeting you upon entrance . Be prepared to spend some money its addictive . The return policy is very easy if needed no hassle free. This location is always well stocked .
Everything is beautiful for the holidays, good prices and fast service.
Very reasonable. This was my first time there and I will definitely be going back
Good for carpets, small furniture..Small decor.. I would still prefer Menards
If you need stuff for your place to give it some personality, this is the place. This location is much busier than others, but long check out line does move fast. Be prepared to spend more than you planned. I found the buffet lamps I needed for a very reasonable price.
Color, item & theme organized to perfection. All the clocks, lamps, lamp shades, pillows, rugs, frames, housewares & holiday decor you want in one place.Warehouse + Home Goods = At Home.Store was clean, stocked, and staff was very nice!The check out area is a lil different than Im used to, but it works!
Very good prices. Employees was nice and polite and eager to help.
They have a great deal of cool products in there for home improvement. Some clearance items are overpriced, but for some reason theyre tagged with sale 🤔.
Always a good find, grateful shopping 🛍 🙏
I have 2 stay away from here. I spent more money than anticipated. I purchases more time than what I initially went there for. No issues..
So much stuff, its great
Great location in a major mall. Lots of free parking. Wide assortment of items to choose from at reasonable prices. Curbside pickup available.
Being that this is a corporate chain in the midwest, I assumed customer service was apart of their business model. I assumed wrong. I went in with a smile and hopes to find a new patio set, and left with nothing but a bad experience and poor treatment from a manager named todd. I hope in these dire times my review can persuade you to give your time and money to a much more deserving business that will appreciate you and your transaction.
Great selection and prices.
Good for home stuff..
Amazing finds. Low prices
Super cute things for fall!
Came here in search of a nice, comfortable (and moderately priced) chair for my mom. Wasnt too impressed with what I saw, but will try again later in the month to see if their selection has improved.
Best prices on home goods!!
They have really good mirrors and things for inside and outside the house for decorating 👌 Theyre customers service its great to 👍
We went in looking for Christmas decorations. A sign in front of one of them said it was regularly 149 and was marked down to 89 as a Black Friday deal. They said no it was 149 and refused to honor the sign that was in front of the item. They called over someone named Will that was RUDE and when I said I wasn’t going to buy anything he replied “good”. The employees were all talking about how the sales were going all week, and there were no sale dates on the sign. I will NEVER set foot in this store again!
Anything your looking for to make your home beautiful I assure you youll find it here!
We fall in love with this store the minute we walked in. It has everything and some. We will return here again and again and again.
Really nice place right now they have 75% off of Christmas stuff so if you need stuff for next year you better get there. People that are nice and they have a large selection of the stuff that they have and theyre always willing to help you find what you dont see.
Love the prices and the selection of inventory friendly workers
Great prices, you could be in here all day.
Assortment assortment of products available at even more amazing prices!
Had lots of things and aisle big enough to get through and easy map directions in store, only issue is the checking out line. Was to long and not worth the wait, and this review is not based on current time of virus, just by ordinary daily shopping.
Love all of their products. A lot of options and fairly priced. The negatives; you can not find anyone that works there if you have a question; they never have enough people working checkout.
Soooooooo much to see! We will be back!!
Great place to get everything for your home!
Thank you at home I love your sales and I got a toy from you guys theyre called earbuds 🥳🥳🥳🥳🥳
Nice selection of merchandise. I love the photo collection that they offer.
Nice store for outdoor supplys
Worlds most random selection of home goods, in a good way. If you see something buy it because you wont find it again.
Very clean and organized. Like the choices they have.
Always able to find something you need
Store has good items but they are relatively expensive as compared to other local area shops.. and they lack sufficient staff to assist customer. Only good part is that they have options to choose from.
Was VERBALLY ASSAULTED by someone who claimed to be a manager for not wearing a mask, which Im MEDICALLY UNABLE TO WEAR, which I throughly explained!! They have absolutely no right to ask for a medical card per the Hippa privacy law! Im contacting my attorney in the morning, and I will pursue this further! 😉👍
Great selection very helpful employees. Very nice cashier. Cant wait to go back so much more to buy! Thank you 👏👏👏
Found so much stuff I loved here. Would have bought almost everything if I could
Super busy on Saturdays. Very long line but they made sure to move it very quickly.
Great place to go for household stuff. Its like a Pier one, home goods, sort of place but its massive. Huge variety of everything! Good pricing very large selection of seasonal items. Lines go fast. Huge parking lot. Its where the Sears used to be at Oakland Mall
Best place for redecorating on a budget.
Good place to go find specialty colored ornaments and stuff for Christmas
Love this place! You can find all your home needs here. Prices are average.
Make home a environmentThats hard to leave. And a desirable oasis to rush back too.
Inside the store was organized, but a lot of empty space and shelves. Couldnt find any employees for assistance. Outside of the store was trashy. There was garbage all over the parking lot. Mall garden space was very unkempt and trashy.
I bought one picture and needed another exact one. On their website it said 3 in stock at the Troy Store. I immediately drove down in 5 o’clock traffic and couldn’t find even one. Very frustrating!I hope they get a better online system where you can order it yourself. I wasted my time and gas for nothing!
Old Sears store with a lot of empty shelves...strange. people here are friendly and helpful.
Stock not in real otderHigh priced as expected but I found what I was looking for
Clean store friendly staff great prices
Will was extremely helpful. He went overboard to assist me and provided the best customer service! Thank you Will!
Know your prices and budget. Many selections and good quality merchandise. Love the fact that each recept comes with an attached gift receipt that makes gift giving easy.Since I love, love christmas..I have totally updated my christmas ornaments ... so many beautiful items.Very inexpensive. They also have black christmas bulbs for those who like being different. Halloween decorations abound as well.Only drawback carts may not be able to go freely down each aisle due to large support beams .Take your best walking shoes a lot to see and buy!
Good for households
Worst experience at this location. Came in one weekend and there were only 2 employees working, both at registers. The one girl kept looking at her phone. The other one had a major attitude. It is not the customers fault for being so understaffed. Waited in line for over 20 minutes to ask for help getting down 2 patio chairs from a high up display. Ended up having to get them down myself almost breaking an ankle. Then we go back to register and the lady tells my sister and I to get back in the long line that was now double the wait. Ended up leaving all of our stuff there. Another customer followed us out and told us how ridiculous that employee was. There is no corporate number to call so ended up calling another location and speaking with a manager. Do yourself a favor and visit another location with better employees.
Love the wicker containers
This was a fun experience. Theres alot to look at and the prices are reasonable. I had a small child with me and she loved looking at a lot of things too. Ill be coming back soon to pick up things for the holidays!
Its alot of stuff in here
Exactly what I was looking for I was very happy with my purchase
So much too choose from
Very good on returns
I just drove 90 miles to purchase a rug that the website said that they had it in stock. I checked even after arriving at the store. It wasnt available. I had designed my new office based on one rug. The manager did see it in his inventory. After looking for over 1.5 hours, the manager told me that the system updated and it is no longer in the store. The manager offered me nothing, not even an apology. One employee did really try to help me find it. That is why I rated it two stars.
Love this store, but it is very hard to find employees. We were interested in a chair and no staff was available. We finally found someone and she apologized.. maybe better zoning in such a large store.
Its a toy store for women!
The at home in Madison heights i had bad customer service and..an item was supposed to be marked 50% off and the manager stated it was Miss Mark even though the sign clearly said it. Not a good experience probably wont go back to this location again
This place is the home of decorations. I was very impressed on the selection in the variety of decorations for your home. If youre a male, definitely bring your woman to the store to pick out the great decor. Also theyve got seasonal items that fit any holiday.
This place is amazing for decorating/furnishing your house. Best Christmas season section around, artificial plant out the yin yang, place is huge!
They have almost everything. Huge selection of rugs. I love the store however the down side...... the staff has often been unfriendly and unhelpful. Walked the entire store and could not find a single staff on the floor. Walked out on one occasion, when I planned to buy a large rug but could find anyone to assist getting it down.
Very clean, quick service and person art checkout was wonderful.
Checkout is slow but the selection and prices are great
Friendly service..clean store
Very clean and neat. The staff are polite
Wow what a selection of homeward. Everything you would want to choose from for home decor. Prices were great.
Good selection of summer and Halloween (yes in July) stuff.
One of my favorite places I could spin literally hours in it
If I cant find it at At Home it cant be found. The variety of items available is unbelievable!
Didnt have much of a selection, everything over priced and the store is very unorganized. Cant find anything even if they have it in stock!!
To be a cornerstone store, it really wasnt stocked well and the furniture is way over priced. Cluttered and two registers open to a long line.
Its a nice store. Sometimes its hard to find an employee. Every employee Ive interacted with was nice. Parking lot is open and well paved.
This is a Fantastic store! I went in to purchase a couple of items and noticed other things that I could use. Just be prepared to lose yourself in awesomeness..
If youre looking for LIVE LAUGH LOVE signs to furnish your home, this is the place for you. Home decor piled to the rafters was a bit overwhelming for me, but might just be your knickknack paradise. Seemed to have decent prices.
My wife and I really enjoyed the selection and accessibility of this store. The items we purchased are great and we’re happy with our selections.The only reason for the 4/5 is because they reccomended the “Delivery Service” that was not a good experience. The driver covered our stuff with blankets covered in pet hair which got on our furniture. The service was not explained well. It’s basically just a guy with a truck.
OMG 😳,so Nice but overwhelming. If you want something to do for an entire day, this is the place. Its literally a warehouse of home goods. Its clean & organized but overwhelming 😱...I went in looking for an insulated lunchbox for work. I began to daydream as I looked at the items, 🤔. Before you know it, it had been 5 hours later & I had completely forgotten why I even went into the place🙄.. after debating on if I should invest in a grill for my townhouse,😲 went home with 3 bags and NO lunchbox 😒!!! it wasnt until I get home i realized why I went there in the first place 😌..
Found everything I needed
Pretty good selection but the line is always to long.
Awesome staff. Helpful & knowledgeable.