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Ambassador Cigars & Spirits
3614 Rochester Rd, Troy, MI 48083, United States
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Ambassador Cigars & Spirits
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Ci
Review №1

Ambassador is a great place! Atmosphere is chill and cool. the staff is really friendly. They know what they’re doing and what they’re talking about when it comes to picking out a good cigar and you can tell making the customers happy is their main priority.

Da
Review №2

I have been coming here for the last few months. All was good, until today, they tried to charge me $70 for a SINGLE TIN of Tatianas!! This should be $20 dollars at the absolute most, considering its a brick and mortar shop. Online they can be had for $11.00. Things like this are going to push me back to online shops.Edit: A representative reached out to this review to tell me I should have mentioned this problem while I was there... I did mention it to the guy cashing me out but he made no offer to properly set the price, so I walked out without the tin.

Pe
Review №3

What a wonderful cigar bar. Great atmosphere and top notch staff. The cigar prices are very fair for a cigar bar or any cigar shop. I will definitely be back.

La
Review №4

This establishment is an absolute pleasure. From the dark mahogany woodwork stretching through its establishment to the knowledgeable and gregarious staff, everything about this place invites you in and makes you feel absolutely at home. Its cleanly, warm, and its patrons are more than happy to share their favorite pass-time with you. Even someone like me, who has little to no knowledge of cigars, was treated with the highest levels of friendliness and respect. Soon enough, I felt like family.I cant wait to continue spending time here. From the shaded private outdoor patio to the luxurious leather seated members only Private Den, this place is everything youd want and expect from a high-class Cigar Lounge. The bar is filled to the brim, and even their food is incredible. Their Cuban sandwiches and Artisan Thin-Crust pizza are worth a visit by themselves. Cheers to the owners and the tenders. What a wonderful place and team!

Ka
Review №5

Great cigars, drinks, and atmosphere. Rea is the best! She always takes care of us.

De
Review №6

There aren’t enough words to accurately describe how excellent this place is. Their humidor in unmatched, the food is excellent, the environment is cozy as can be, and the staff are some of the friendliest people I’ve ever met. Went there for the first time this past Sunday and received a very warm welcome and a full tour. My wife and I were graciously welcomed to “the family” and encouraged to return. We’ve since been back five times and are already planning our next visit. I cannot get over how outstanding Ambassador truly is. From the owners to the managers to the wait staff, nothing could possibly be done to make this place any more friendly and inviting. They really have something special going on here, and I look forward to being a happy customer for a very long time to come!

El
Review №7

Loved the atmosphere and the service was great. Definitely will be back.

To
Review №8

Awesome cigar lounge, bar, food, everything. Selection of cigars is extensive with a great walk-in humidor, and the bar selection is equally as impressive. Definitely worth a visit if you’re in the area.

Ja
Review №9

Great place..awesome staff

PE
Review №10

Amazing atmosphere. Amazing staff. Amazing cigars.

Al
Review №11

Always a great place to enjoy a great cigar and great drinks with good food.

An
Review №12

Friendly staff, was a little busy hard to find room to sit. Food wasnt gourmet but it wasnt terrible. Would I come back probably- but for me it was just a mediocre experience. Cigars were priced well, food was priced well no complaints but it was an average cigar bar

Bi
Review №13

First time into Ambassador Cigars and it won’t be the last. Very friendly staff, great selection of cigars and accessories and a full bar to boot. Can’t wait to spend more time enjoying the place.

Ch
Review №14

Myself and Sha had a great time. Great atmosphere. Great Cigars and drinks. Ill be going back.

K
Review №15

GREAT ATMOSPHERE, GREAT FOOD AND EXCELLENTSTAFF AND CIGARS. I LOOK FORWARD TO NEXT TIME!

Bl
Review №16

It was good nothing bad to say about. It was my 1st time. Ill be going back

De
Review №17

Usually just go there for the cigars but finally ate there. Great selection of food (recommend the steak bites) served very quickly. Staff as always was friendly and attentive.

Ed
Review №18

Nice new lounge, great selection of cigars(big walk in humidor.) ok selection of scotch and comfortable chairs and tables. I will be coming back with friends.

A.
Review №19

Excellent selection of high-end luxury cigars & humidors.

Pa
Review №20

Great place, awesome selection in large humidor. I stop in for Micallef cigars which they carry. Also food served here.

Ch
Review №21

Great place, great people

Ar
Review №22

Great place, good selection of cigars.

De
Review №23

Great place for a drink and a smoke.Great atmosphere

St
Review №24

Great place to go! Jeff and Sean are awesome, very knowledgeable about the cigars they carry, great selection and prices. Do yourself a favor and check them out. You wont regret it!!

Ja
Review №25

Great place for Cigars and drinks. But there food menu changed. Used to be unbelievable food. Now? Best eat before you come here.

Da
Review №26

Great cigar lounge. The food is good and the waitresses are friendly. My favorite is Ashley. Great personality and kind too.

Le
Review №27

Been here a couple times with a cigar club to which I belong. Great atmosphere, extremely friendly staff, including management who often socialize with the customers. Our first time they even surprised us with free shots of very expensive cognac. A great place for group social events, just to drop in for a great time and a smoke. Cigar menu is pretty good and prices are reasonable 🏅.

Sa
Review №28

Apparently it is acceptable for one of the employees to assume a customer is stealing cigars simply because he spends a decent amount of time looking around the humidor while he is holding one in his hand. It is unfortunate. Ive been sending my friends over to collect my cigars because apparently the employee felt the need to alert every cigar shop of my potential presence. One of my friends was recently in there and was also sold a faulty lighter. Do yourselves a favor and head over to Jenuwine. The selection is much broader and the employees do not overreact or jump to erroneous conclusions simply because you are holding a cigar at the bottom of your left hand while looking at others at the corner of the humidor. The individual walked in the humidor and made me flinch by surprise. Apparently that was sufficient evidence of wrongdoing. I did not care about him boasting of his cigar expertise either. As if working at a smoke shop requires anything more than a modicum of intelligence.

Jo
Review №29

Nice friendly place, awesome selectionb of cigars and spirits

Co
Review №30

Always great food, awesome service, amazing atmosphere, friendly and helpful staff and fantastic cigar selection. A great place for business meetings and events. Proud to be a member!

Sa
Review №31

Rude, arrogant owners who seem to want to rush you the moment you enter. When you politely explain to them that you dont need help, they will become suspicious and keep popping in, each time approaching you with a more stern voice. Its a cigar shop, not Tiffanys. They seem to take offense when you mention other cigar shops that are outperforming them. Do yourselves a favor and head somewhere where the owners are more amiable and dont walk around as if they were operating a Fortune 500 Company.

Ka
Review №32

Low key, relaxing, clean, not stuffy, super friendly and helpful staff. Stayed and had a fantastic time!

Th
Review №33

When you walk in you instantly feel like a member of a special club! Nice hideout.

Bi
Review №34

Jeff was really helpful finding my Rocky Patels...🤙🏼🤙🏼🤙🏼

Ad
Review №35

Great, friendly place to visit. The owner was there and was extremely personable. Food was great as well. Cigar and liquor prices were reasonable as well. I will definitely be back!

Mi
Review №36

Great food. Awesome staff. Cold drinks. Great cigar selection. Go here when you need a smoke. Top notch.

TJ
Review №37

Great selection and great drink menu

Do
Review №38

Selection in the humidor was pretty solid, a lot of rare gems 💎. Service was alright, a little slow I feel they were understaffed but these woman handled business regardless. Scotch selection was solid. Loved the pool room in the back. The fellas and I posted their all night and not a problem with any one at all. Great, polite, nice place to take a dive and a stogy or a night out. *cheers*

An
Review №39

Awesome establishment! Owners and staff are so friendly and treat you like family! Excellent selection of cigars with amazing prices!!! Will definitely be back the next time I am in the area!!!

ka
Review №40

Must try hand made cigars

Ch
Review №41

I love this place. It has become my go-to place for cigars or a place to relax, especially as winter sets in. I have recommended this place to others as well and they were not disappointed!

Ro
Review №42

A very pleasant and positive visit. A good selection of fine cigars and knowledge of makes it easy to select a brand to enjoy in the wonderful lounge area. I was very delighted and surprised of the food menu that is offered. That was a first in any cigar atmosphere I have ever visited. The menu is of select grilled sandwiches and soups, created and cooked to perfection.The bar area has local craft and domestic beers on tap or by bottle. And of course fine liquors to accompany any taste. With the very friendly and attentive wait staff I felt as if I was as important as the next person. Televisions are plenty throughout to not miss the big game.Overall it is probably one of the best cigar bars I have had a chance to visit. I will and would recommend!

St
Review №43

Always amazing and friendly service. Great selection, and very fair prices. I have gone here a few times, and will continue. Great place. If you get a chance, try to take a minute and chat with the owner, Jeff. Super nice guy.

Jo
Review №44

Recently came here because I sold the head chef Chris my blender. We ended up getting a salami salami pizza that was awesome! A few drinks and this AMAZING!! off the menu cookie tart dessert with cinnamon sugar and candied ginger. So delicious go ask him for one! Worth it.As for the cigars lol I was impressed with a nice selection in the humidor and a good variety to choose from there were brand I hadnt heard of and that made me happy knowing I could try some new things.Ventilation was good but we literally picked the last table available the place was packed and so it was smoky. However I felt for how packed the place was (legit every seat) and the amount of people smoking that the ventilation was doing a good job.All in all I would come back here and I know my wife who doesnt smoke would too :)

Za
Review №45

Great bar and cigar selection. Everytime I have come in someone from the staff has always helped me pick out new cigars to try. This is now my go to place for a great scotch and cigar!

Ch
Review №46

Watch the game, grab a bite to eat, and enjoy a nice cigar. Great place to relax and have a local craft brew. The staff is top notch!

JB
Review №47

Wonderful service. Huge humidor with an amazing selection. Variety of seating and several special social events going on. This place is everything you could want out of a cigar lounge. We will definitely be back.

gl
Review №48

Nice environment. Good cigar selection

Ju
Review №49

Good place

Sa
Review №50

First time there. Very nice atmosphere. Elegant but not stuffy. Great ventilation. Staff went out of their way to make us feel welcomed. Will definitely return.

Ti
Review №51

Great service, selection and very comfortable!

N
Review №52

Awesome people. Awesome atmosphere. Great cigar selection and delicious food.

Je
Review №53

Great ventilation, food and staff. Third cigar selection is outstanding.

BD
Review №54

When I do smoke a cigar, it’s where I go. Great atmosphere, staff, humidor, etc. Keep it up!

Di
Review №55

First time here and I am more then blown away. Very comfortable friendly atmosphere. I was greeted right away with a welcoming smile. The food is amazing. Cigar selection is a A+. I will be frequenting this place a whole lot more. Sean the owner is a very cool man that sat down and had great conversation. Now we just need the Spartans to pick it up and whip Utah state’s butt!

La
Review №56

Great place! wonderful selection of premium hand-rolled cigars from the best brands. Good selection of Scotches and Bourbons, as well as many good beers on tap. Prices on cigars are great, and food and drink prices are not overly high. Food is the only thing I wasnt 100% satisfied by. There are several other cigar lounges in the area that dont even offer food and it wasnt bad, so that wasnt a major issue, but the menu could use some work, and the Cuban sandwiches were not as authentic (or as warm) as I could hope. Service is top notch, and all the management are very knowledgeable about cigars.-UPDATE: Cuban sandwiches have greatly improved in quality since my first review.

Je
Review №57

Great place

J
Review №58

Really great cigar bar. Nice selection of cigars. Owner/management understand what customer service is. Will be my go to spot going forward.

Ja
Review №59

If you enjoy cigars, cocktails, great food, good conversation and friendly staff, this is the place for you! Ambassador really prides themselves in customer service. Youve got to check out this beautiful Cigar Lounge!! You wont be disappointed.

JL
Review №60

My visit was short, but what I like about this cigar bar was the selection. They had some cigars that is hard to find here in Michigan. The cigars prices are fair. I can tell this cigar bar is top shelf because they keep a large bottle of Listerine and cups in the restroom. I look forward to coming back.

Jo
Review №61

Great cigar selection and an outstanding establishment. Friendly staff was great and next time Im trying the food.

An
Review №62

Chef Chris is a great asset to Ambassador Cigar.Fresh grilled bacon on a salted caramel cheese cake, a bourbon and Seans finest cigar recommendation.Who knew?

Ma
Review №63

Amazing cigar bar. The atmosphere is prefect, the staff friendly and the drinks sublime. The humidor isn’t huge, but quality over quantity!

Ma
Review №64

Sean is the man. Great place to hang out and have a great cigar and watch the game.

ry
Review №65

Nice relaxing atmosphere, customer focused. Good drinks friendly staff. Up scale and quiet. Will return no questions asked.

Pa
Review №66

Great place and excellent selection of cigars! Shawn recommended a great stick and Heather was awesome behind the bar. I highly recommend this place!

Wi
Review №67

Nice place. Good atmosphere, nice selection of cigars and drinks, good service. Stopped by with a couple of friends for the first time. Will be back.

Ad
Review №68

Best, most laid back cigar place in the area. Staff is friendly and knowledgeable. Great place even if youve never smoked a cigar before.

Jo
Review №69

Always great! Food, drinks and cigars! Be sure to say Hi to Lianna, shes the best!!!

GU
Review №70

Sizable selection of cigars. My Padron 1926 series smoked to near perfection. Nice selection of spirits and even nicer young ladies serving up good service.

Ma
Review №71

If youre looking for the coolest cigar shop in town excellent stock excellent staff excellent service go here you will not be disappointed thank you everyone there including Nathan

Ha
Review №72

Nice place, quiet and I enjoy that. Humidor is smaller than I thought, nice selection of cigars.

Ly
Review №73

Good, friendly service. Been a customer since their opening about 2 years ago. Always an owner on-site. Super relaxed atmosphere.

Ka
Review №74

Great atmosphere and friendly staff!

Pe
Review №75

Ok cigar bar. Lights are too bright, the food on the gourmet menu doesnt make sense. But the staff was friendly and attentive

Sh
Review №76

Wonderful place food was slow but was worth the wait

Dr
Review №77

Great atmosphere, wait staff not too friendly.

La
Review №78

Great atmosphere, great selection, very friendly staff and patrons. Ill definitely be back

gr
Review №79

Very nice and helpful people. Great selection of liquor.

Bi
Review №80

I love this place. Friendly people, good food, good prices, good cigar choices😊

Aa
Review №81

Get place, awsome atmosphere.

Br
Review №82

Relaxed atmosphere. Friendly people. Good quality product.

La
Review №83

Awesome place to relax and unwind with your friends. Also a great place to entertain business clients.

Da
Review №84

Great atmosphere, good cigar selection and exciting events. The management is kind and friendly and treats everyone like a VIP.

na
Review №85

Great local place to smoke a cigar, enjoy a drink and get some descent bar food. Just wish they had a better ventilation system when it is busy you will bake in 2nd hand smoke

Fe
Review №86

I love this place, great selection of cigars, nice lounging environment and the best service around. The wedge salad is the best Ive ever had, and their thin crust pizza is delicious.

Te
Review №87

Disparaging. Waitress and one of the owners spoke ill of my girlfriend as soon as she turned her back for deciding not to smoke. With me. Look elsewhere.

He
Review №88

Very nice place friendly staff Great humidor

Da
Review №89

Talk with Brian. He is a great help for whatever you may need!

Ad
Review №90

Chill place and good service. Enjoyed the couple of times I have been there.

Th
Review №91

Nice hangout. Good food

Al
Review №92

Great selection of cigars. Good atmosphere.

Na
Review №93

The very best cigar bar in Michigan! Great people, great staff, great inventory!

Ti
Review №94

This is an incredible experience.Very friendly, attentive and enjoyable.

Co
Review №95

I really enjoy had a good very very god venalation system there

wi
Review №96

Nice cigar bar with a good array of draft beers and food service.

La
Review №97

Outstanding place to smoke great cigars and meet with great friends

Ry
Review №98

Just checked this place out on its 1 year anniversary and it is a great spot. Very friendly staff and great owner.

Al
Review №99

The owner Jeff and his staff are great wonderful selection of cigars beautiful place.

Ro
Review №100

Great atmosphere, great service!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3614 Rochester Rd, Troy, MI 48083, United States
  • Site:http://ambassadorcigar.com/
  • Phone:+1 248-250-9716
Categories
  • Cigar shop
  • Bar
Working hours
  • Monday:10AM–11PM
  • Tuesday:10AM–11PM
  • Wednesday:10AM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–12AM
  • Saturday:12–8PM
  • Sunday:10AM–11PM
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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