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Krispy Kreme
208 W 14 Mile Rd, Troy, MI 48083, United States
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Krispy Kreme
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SK
Review №1

Don’t ever do the order pick up especially during the buy 1 get 1 offer. It’s a completely cheat happening as they give4-5 pieces of breaded donuts instead of variety pack with classic assorted dozens. Kids were terribly disappointed.

君苟
Review №2

Love this place! Have been buying donuts from here for two years. Cant earn my 5 stars this time because I spotted a couple of yellow jackets flying in the donut display counter while I waited for my turn and no body seems to care. Hope it can be improved soon

Sh
Review №3

Haven’t been here in forever and everything tasted very fresh. The service was fast and friendly too even during a long line.

Br
Review №4

OMG this place is awesome. The inside is open. Drive through is also open. You can order online and pick it up also. 14 mile and John R.

Je
Review №5

Ordered their famous honey glazed donut. I find it too sweet. But the dough is perfectly soft, tasty and delicious.. Kinda melts in your mouth. Their coffee tastes ordinary..

AN
Review №6

It was really busy so it took a while and I thought the donuts would be hot but they were chilled yet surprisingly good!

Ma
Review №7

This location and staff is absolutely amazing! I placed a large order for my wedding and Michelle was so wonderful in her assistance. Everything was ready on time and they made it so easy and effortless for me. If I could give them 10 stars I would!

Ch
Review №8

Made fresh on site. Nothing better than a warm Krispy Kreme donut!

Pe
Review №9

The apple cider glazed maple brown sugar filled is delicious. The apple cider glazed cake isnt that good. We also got a 12 pack of original that were nothing special at all. Would return again but not for the original glazed. The lobby was also closed so had to order in the drive thru which id prefer too see what im ordering and have a chance to figure out what i want.

Br
Review №10

The employee that helped me named Nicole gave outstanding service she was extremely helpful and very kind. She had an amazing attitude and she absolutely made my day!!!

Ja
Review №11

Couldnt take my order at the window... Gave me cold doughnuts and a luke warm latte that tasted lile it was only milk

Do
Review №12

Where are the free donuts? When the hot light was on a donut was free not any more 🙁

Am
Review №13

Love Watching The 🍩’s Being Made!!! Definitely 💕 Me Sum Krispy Cream😘!!

La
Review №14

Kristy Kreme is overrated, cream filled glazed donuts are gone, they keep trying new stuff and the last time I was there the got chocolate was cold. Bit wasting my money.

Ti
Review №15

The worker Nicole made my friend and I’s trip to crispy cream extremely special and she was very kind and help we will definitely be back!!!

Sa
Review №16

I had a terrible experience today. I tried ordering two donuts and an iced mocha. They said that they couldn’t make the iced mocha so I asked what drinks they are able to make and they said none...they couldn’t make a single drink! So I tried ordering two donuts and they had to check with me 4 times that I only wanted two donuts. They didn’t tell me my total until I got up to the window. They handed me my bag of donuts and then shut the window. No receipt or any greeting. Never going back

Ro
Review №17

Staff has to learn some good manners. A dozen original donuts costs $10.59. I was ordering at the drive-through. After I paid $20 and 59 cents with a cash - no change was given back. I just got donuts and the receipt. I did ask for my $10 back, someone else came to help the cashier. Not even word about apologize! Donuts are good though.

De
Review №18

When I got to the window I learned it was bogo for $1. Very happy! Love these donuts!

Ca
Review №19

They dont have it where if the sign was fully light up then you would get a free donut anymore 😭 Their donuts are good and it seems very clean. The employees were very nice to me

Oc
Review №20

Today I purchased a dozen of the original glazed & a couple original Kreme filled #YUM. I have a MAJOR sweet tooth!! Its 1 pic of the Kreme filled, I ate the other1 😆

Re
Review №21

Sad. I ordered Island Dozen online, in the description it says 9 out of 12 are from limited edition donuts but I received only 3 as limited editions. So basically the order was wrong. In addition, the donuts taste like they were made from yesterday. I want my delicious Krispy Kreme back please.

Bi
Review №22

I ate 12 krispy kremes. There very good for your heart. Lol

Do
Review №23

Anastaija thank you for your patience and helping me navigate through the menu while I was placing my order. Love the variety of 🍩🍩😉

It
Review №24

Found a big blop of gum in my doughnut

Jo
Review №25

Always good food. Awesome Service. Allowed me to park my big semi when I needed to. Everyone should patronize this establishment

Ma
Review №26

Delicious YUMMY DELICIOUS TASTY freshly baked donuts! When the light is on in the window the donuts are hot!! YUMMY DELICIOUS TASTY

Pr
Review №27

ALL THE WORKERS VERY RUDE AND DISRESPECTFUL. I ASKED TO SPEAK TO THE MANAGER AND THE WORKER JUST TURNED HIS BACK AND STARTED TALKING ON THE PHONE. One of the black ladies swore at me for trying to enter when I didn’t know it’s drive thru only on another occasion.IF YOU ARE THE OWNER OR MANAGER AND SEEING THIS I ADVISE YOU GET A BETTER AND MORE RESPECTFUL TEAM. I live 2 minutes away walking and I can never get a coffee

Ma
Review №28

They serve Cinnamon Sugar donuts and they were awesome, went back again and they didn’t have any and it was only 4pm, went back twice after that and still none, but it’s on the menu board. Went today at about 9:50 am and they stated that they had just taken there last customer

tc
Review №29

Tried a special doughnut and their plain. The plain was amazing! The other one was pretty good.

D
Review №30

There is no better donut than one from Krispy Kreme. This location is very clean, the workers are very friendly and efficient. The day I went was free coffee and donut day and they were able to get me through the long line in a reasonable amount of time. I was there close to closing time and they still had a good choice of donuts to choose from.

Je
Review №31

Got the new cinnamon toast crunch cinnamon rolls very disappointed they are so small you could fit 8 in the 4 pack box and it was $9

Ju
Review №32

Doughnuts are great, customer service could use some work.

Og
Review №33

My first time here. Looks like the origin of doughnuts. I wonder why theres no Albany branch! Seems like DD has bought the regional rights.

ge
Review №34

Drive thur only! Slow service I really dont understand how but.

Be
Review №35

The best doughnuts u can find. Don’t miss this place

Ke
Review №36

Amazing doughnuts and quick service.

Ar
Review №37

Had too stop in they smelled so good

Te
Review №38

Donuts are still good but the lobby still isnt open and the drive thru took forever.

sa
Review №39

Great donuts....Especially the pumpkin 🎃

Ro
Review №40

Get vaccinated, get a free donut. What more is there to know? Literally brilliant.

Jo
Review №41

Google maps has them open until 10 pm I arrived at 8 and they were closed. UPDATE YOUR OPENING TIMES ON GOOGLE!!

Mo
Review №42

The donuts were great but the line was wrapped around the corner thats the only problem I had but far as fresh donuts it is the place to go if you want to wait in a mile long line

Ru
Review №43

Slow drive thru. Accurate order. No lobby open.

Ke
Review №44

Inside wasnt open. Were out of donuts. Donuts were so much smaller than normal donuts. Not impressed.

Re
Review №45

The best donuts ever. Melted in my mouth

Qu
Review №46

Ordered an iced mocha they said they couldn’t give me one. So I asked them what beverage they could give me from their menu and they said “none”. This was at 1 in the afternoon. Bought a donut, lady at window not courteous at all, did not give receipt either.

Ma
Review №47

Love this place. Great customer service

Da
Review №48

Service was very good. The sour cream donut was awful! Rock hard, dry and not chewy and moist the way they should be. Im certain they just gave me an old one from the previous day. The cream filled donut hardly had any cream in it and the flavor of the cream and texture was god awful. The young lady who waited on me was outstanding, however. Despite that truth, I cant give more than a three-star. The three stars are for the young lady that waited on me. Dont remember her name but she was very good.

Sa
Review №49

Superb outstanding donuts... especially their Krispy Kreme filled and the sour cream cake donut...😍

Ja
Review №50

Great selection. Service could be better if the crew wasnt grouped together playing around.

Ma
Review №51

Very good location, friendly staff and the donuts are sinful!

Yo
Review №52

My senior got her free dozen donuts today delicious delicious delicious we shared with the neighbors.

Ma
Review №53

They take half an hour to get an order in drive thru... if u don’t have staff just close and don’t waste peoples tim

Je
Review №54

Not worth the horrible staff

Na
Review №55

Wow hot donut and stuffed donut are the best. I enjoyed eating them from this place.

Ke
Review №56

Nothing like hot doughnuts..ahhh Krispy.

To
Review №57

Best donuts on this planet!

Je
Review №58

I was pleased to get a dozen mini holiday donuts and a few others that were special! The Reeses classic was so good! The team here was excellent!

Sa
Review №59

So disappointed. Ive been craving the cherry fritters (pre-veganism) Krispy Kreme offers at 7-11. Unfortunately, this place only offers sprinkle covered, custard filled, Reeses flavored, and their original glazed...at a Krispy Kreme donut shop. The service was friendly and patient (another star) and I will say the original glazed was amazing and (another star for that). However, everything else was overly sweet and just gross. I get that Donuts are sweet, but there should be some balance. In addition, the floors were VERY VERY sticky and unclean in general. I will never return and what a waste of a 30min drive to try this.

Su
Review №60

Donuts are one of my favorite treats. When I instruct classes, Im always good for bringing a dozen donuts.I dont understand the hype of Krispy Kreme. Ive driven by with 40+ cars wrapped around the place and I keep on driving. Krispy Kreme is my least favorite donut chain and Ive been forced to eat them and bring them to many places. The glazed all taste undercooked and doughy and lack a crispness.Dont even get me started on holiday donuts. They are nothing like what is advertised. They are better off as an April Fools joke with the poor shape and design.After 24 hours, the donuts taste even worse.

Ni
Review №61

They got rid of the cinnamon bun, idk why but I really liked that one.

Ma
Review №62

Best doughnut in city especially when theyre hot fresh off the line

KA
Review №63

Dont order online, because you cant go in to pick up your order

Ja
Review №64

Friendly staff. Good donuts

La
Review №65

It says drive through open 24 hours Sunday to Saturday. I came Sunday and they said they were closed. The lady just made hand gestures saying we’re closed and I tried to get her to come to the dr ie through window to explain to her the hours and she ignored me and didn’t come up to me at all. I was there for 23 minutes. Then I seen her once again and she just made more hand gestures and didn’t care at all about coming up to me and talking to me so I can show her the operation of hours they have up the sign they have that says that they’re open! The worse service overall!

Sa
Review №66

Unbelievably amazing clouds of sugar covered love rings. Staff is high class with sass and smiles!!

Le
Review №67

Delicious donuts, great coffee, a lot of fun to watch them make donuts. The staff can be a little short with you at times, but overall pleasant. Bring your kiddos here to watch the donuts being made, they will love it.

Jo
Review №68

Very good donut place. I recommend that you go here because it is very nice.

Am
Review №69

Clean store. Fresh products. Employee was nice too.

Ph
Review №70

The young lady who helped us was very friendly and helpful.

Er
Review №71

Nothing beats a classic glazed doughnut fresh off the line, but the original glazed coffee is a pretty close second.

Hu
Review №72

Personal was rude. It was at 8:00 pm, long line, microphone not working, at the end they did not take the order. We will never return to this local. Several cars were very mad before us.

Da
Review №73

Drive thru only, line was long but moved quickly.

Da
Review №74

Locked the as several people were arriving. Rude. We all decided to leave. What a way to treat customers!

St
Review №75

You can never go wrong with Krispy Kreme. I wasnt as impressed with the chocolate kreme filled or the cake batter. But thats a personal thing. The original and Reeses ones were fantastic though.

Jo
Review №76

I love KK, but the service at this store is always lacking.

Re
Review №77

Melt in your mouth warm donuts fresh off the line for .25 cents a donut.

Je
Review №78

Nothing like a fresh off the belt doughnut!

Aa
Review №79

Great donuts.

La
Review №80

Quick service at drive thru.

Sh
Review №81

I love this place! Im so glad theyre open early in the morning. Had a issue with a box of a dozen doughnuts I was suppose to get for free because of the my bday. The manager straightened it all out though and I left happy.

ch
Review №82

The young woman that helped me at the drive thru this morning was very friendly and the doughnuts were great. Was picking up a dozen for my coworkers since today is my last day.

Mo
Review №83

Enjoy the Glazed donuts and the promotional coupons. The wait time could improve with an person & extra register, during a rush period.

Ms
Review №84

Staff here is always nice

Ja
Review №85

Best quick service.

sh
Review №86

My favorite place in the whole wide world... pleasant, prompt, and delicious

Be
Review №87

Smelling good as usual!!

Ez
Review №88

They good and fast

An
Review №89

We love this place

Te
Review №90

Best when the light is on.

Ea
Review №91

Store is listed as open with drive through and dining but dining is closed. No note just locked door. This place is going down fast

Gr
Review №92

Good doughnuts but the customer service lacks.

Ma
Review №93

Service was poor. Took 45 minutes in the drive thru and we were only 5 cars back. The parking lot was extremely bad as well.

Di
Review №94

Worst coffee ever. The coffee was horrible. It was lukewarm and tasted as if it was left out for a couple days. Ive had better coffee from a vending machine.The wait was long for two donuts and coffees.Many other places to chose from in the area.

Be
Review №95

Very sweet employee and helpful

S
Review №96

Fresh and delicious food.

Ni
Review №97

Theyre giving out free donuts to anyone who shows their COVID vaccination record so...

Fe
Review №98

This place has gone downhill like a rock, the doughnuts are worth 6$ a dozen on a good day. Get some workers that take some dam pride.

Ju
Review №99

Its krispy kreme, if you know then you know.

Vi
Review №100

Too bad that they still not open for entering in.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:208 W 14 Mile Rd, Troy, MI 48083, United States
  • Site:https://krispykreme.com/location/troy
  • Phone:+1 248-583-1901
Categories
  • Coffee shop
  • Donut shop
  • Dessert shop
  • Fast food restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:Closed
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great coffee:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Coffee:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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