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The UPS Store
3334 Rochester Rd, Troy, MI 48083, United States
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The UPS Store

Comments
El
Review №1

The employees are very nice, and very efficient. They get very busy sometimes but manage to speed through customers with a smile on their face. This is my go-to store to help me run my small business.

Ro
Review №2

The Manager of this store - Cody - is a gem. He is very respectful and provides outstanding customer service. If you are looking for a UPS store, come here. This store will serve your needs and go above and beyond to help you out.

Cl
Review №3

Appointment schedule does not work. Person responsible by notary service not available and they did not cancel the appointment set up. I arrived on time and got a very unfriendly treatment as it was my mistake!

De
Review №4

Came to UPS on Sunday during business hours at 10:30 am. The door was lock and didn’t see anyone in the store. Drove all the way here for nothing. If ours change, need to update store hours on web site and google.

Do
Review №5

Not open. 11am Sunday. Website and door says open at 10am.

He
Review №6

I visited this UPS Store location for the first time today (my local store is closed on Sundays) and enjoyed five star excellent service! Gabriel was very polite, professional, and (correctly) wearing a mask. He helped me bring in my six large packages from the car during a thunderstorm, and checked me out quickly, with a smile. I will go out of my way to visit this location again.

Ma
Review №7

Staff is amazing!Friendly and very helpful.Any time I’ve been there there’s a young guy who is very nice.Also the store is clean and organized.

Re
Review №8

I stopped into the store to have some of my packages returned. Several other individuals were also returning multiple packages and the store was very busy. The gentlemen behind the counter were so quick and efficient to get all the customers serviced timely. They were so polite and kind. They really set the bar for excellent customer service.

Ku
Review №9

Overcharges for Notary. Asks for $5 for every page. Other ups would do approx 10-12 documents for the same amount.

Li
Review №10

Went here to get something notarized. Staff member was friendly and helpful- he efficiently multitasked and took care of all customers. Will go back in the future.

Ea
Review №11

Very clean location, the employees that run this location are very polite and courteous. Something you don’t see often in customer service roles. If you have any questions, they will always try to get an answer for you and will let you know if they don’t know.

St
Review №12

I walked into the store and needed to ship some documents and was greeted by the guy behind the desk. I think his name was Aaron. I had never shipped something from the UPS store before and he was very helpful and patient with what I needed done.

Ji
Review №13

The manager was extremely helpful, going above and beyond to suggest appropriate box sizes and help me pack my boxes.

Vi
Review №14

Good place. Gets my work done quickly

Pa
Review №15

Of all the UPS locations Ive visited to send my items all over the country, this one is hands down the best, friendliest and most helpful!

De
Review №16

Excellent customer service! Quick, friendly, helpful, expert service. Came in on a Saturday afternoon and was in and out in under 3 mins! Will be doing all my UPS errands at this location.

Su
Review №17

Very friendly and efficient. Love this store

Na
Review №18

Cody is great! Thanks for going above and beyond to ensure customer satisfaction

Em
Review №19

They always take care if me quickly. Great service.

Sa
Review №20

Very polite and nice guys every time I walk in

P.
Review №21

Closes 730 my fault SORRY

Ma
Review №22

Quick, friendly. No hassle

Na
Review №23

Very quick to help you with what you need.

ab
Review №24

Called the store at 7:15 pm today to pick up the package myself as it was an emergency, confirmed from the person he will be there until 7:30 pm(store closing time). When I reached at 7:25 pm, store was closed.This is terrible customer service.

An
Review №25

Very good and fast service!

To
Review №26

Looks like its either being torn down or rennovated; either way theyre not open.

DJ
Review №27

Very helpful, nice location...

Information
6 Photos
27 Comments
4.4 Rating
  • Address:3334 Rochester Rd, Troy, MI 48083, United States
  • Site:https://locations.theupsstore.com/mi/troy/3334-rochester-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 248-528-1023
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:9AM–4:30PM
  • Wednesday:10AM–3PM
  • Thursday:8:30AM–7:30PM
  • Friday:8:30AM–7:30PM
  • Saturday:8:30AM–7:30PM
  • Sunday:8:30AM–7:30PM
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