I am so grateful that I chose to go into Mavis today so that I could get my brakes done, their customer service was outstanding !! I even called prior to my visit and the representative was very helpful. Thank you to the entire crew !! Anthony is the person that assisted me, He was very communicative & professional throughout the process and that made me feel very comfortable. Anthony was very upfront and honest as well. You can really tell these guys have true passion behind their work. Thank you guys again !! Anthony, Pat & Kross. Keep up the Awesome work guys !! I will definitely recommend this place for your auto needs.
I went out to my car on a Sunday afternoon and found my rear passenger tire flat. After changing it over to the spare I brought it to Mavis since it was the closest tire place to my house. Anthony L. was up front and as busy as they seemed he was able to take a look at my car, make reasonable recommendations and have my tire fixed the same day. I would return to this location for additional vehicle needs.
AMAZING CUSTOMER SERVICE!!!! I noticed my tire light on and I drive Lyft so I wanted to resolve the issue immediately. Especially with the weather getting cooler. Originally, I went next door to Goodyear but no one greeted me at all, even after waiting for 5 mins and getting out the car. A 6+ employees just looked passed me. So I left and Alex and Anthony greeted me immediately and offered to put the air in my tires for me. No questions asked. I will DEFINITELY be back! Highly recommended.
Had a 9am appointment this morning to replace the two back tires and a new set of wiper blades. Showed up 20 min early. Store manager (Lee) and his awesome staff had me back on the streets by 9:40! Greatly appreciated the professionalism and efficiency of this Mavis location (LaVista Rd - Dekalb). Ill definitely be switching from Sams Club for my future purchases. Thanks Mavis!
Quick and simple tire rotation! I went in at lunch looking to have a tire rotation completed, without calling ahead 😬. Isaiah and Lee were at the counter helping other customers, so I only had to wait 5 minutes. I told Isaiah what I needed, he took the keys, I ran other errands in the area, and came back to everything being done. Upon pickup and checkout, Lee gave me my keys, and I was back in my car on my way home!
I am sooooo thankful for Alex, Anthony and Lee! As a woman it’s so hard to take your car to the mechanic shop and trust that people are genuinely looking out for you! I’ve never been to a mechanic shop where men were kind and honest until I found Mavis! I worked specifically with Alex and he did such an amazing job on my brakes, oil change, and power steering! Everyone here at Mavis is willing to go above their pay grade and provide outstanding service! It was a calm and peaceful environment and I even got some studying done! I feel blessed! Thanks Mavis team!!
This place AMAZING!!! The BEST Customer service I have ever had a mechanic shop!!! The work was done quickly and they walked/told me everything that needs to be done. Again the main reason that makes this a great place are the people they are great people! They will get ALL my family car work for now on!
Worked with Patrick on a quick stop here to make sure the battery in our primary car was good to go. The battery died and we were able to jump it in order to get to Mavis, but I just wanted to be sure before putting my family back in the car.This was my second visit here and I’d definitely return for other service.Give them a try!
Anthony and Antonio helped me with my tire pressure today. As a person whom travels a lot within Georgia I wanted to make sure my safety was ensured!
ISIAH and team are GREAT, he dymanicly manages and get Positive results for Customers and team.Results:Treat ALL customers w/respectServices are fast, effective and efficient.He gives true estimates and meets estimated delivery service times!!!!He lays out options and benefits of services to customers, then wait and allow then to make their decisions on potential services to be rendered.PROFESSIONAL, Customer Service and from what Ive seen while there a Team player.Visit This Site a.s.a.p.
The guys at this shop are Amazing!! Very knowledgeable full of charm and charisma! The manager Isiah was delightful to work with. He and his crew did a wonderful job on my vehicle. I’ll tell everyone I know where to come to for their routine maintenance service… Mavis Tires Lavista!!
Isaiah, Lee, and Pat worked on my vehicle this evening and I find these gentlemen to be competent, thorough, and enthusiastic professionals who are willing to go the extra mile and work as an effective team to provide quality services to patrons such as myself. Big Thanks and keep up the remarkable work and quality customer service, fellas! You are appreciated.
The guys at Avis provided me with excellent service! I could not figure out why my car was squeaky sound and I could not figure out what was wrong with vehicle after taking it to another shop first. They checked everything out, gave me a quote, and answered all of my questions. Simply awesome! Thanks to Lee and Anthony!
The manager Isiah and his team were very helpful. It was close to closing time and I needed immediate attention with one of my tires. They did not hesitate to assist me. Thank you guys for your thoughtfulness!
Isaiah and Lee were great to work with. Communication was top notch and they worked with me to overcome a missing wheel lock key. Kept me updated throughout the process.Professional hands-on customer service still exists! Highly recommended
The Manager Mr. Lee Cooper was top notch in my books. Excellent 5 ⭐⭐⭐⭐⭐EXCELLENT Customer service updated me every step of the way about my auto. This location is outstanding in every way possible. If you need a oil change or anything dealing with your car go to this location. I will recommend my friends and family to Mavis tires and brakes any time.Again Thank you,Mr.Lee CooperRobert Netherland ⚜
Had a tire repaired by a different location a couple weeks ago. Came in here today for it to be replaced. The staff was great, personable and got the job in no time. So happy with the service! This will be our new tire stop.
Lee and Anthony was such a pleasure to have assist me with my automotive needs today. They guided me through a variety of choices that help me make a cost saving purchase. I will most definitely visit again because the Mavis customer service at the Tucker location is world class.
Isiah and his team are ridiculously AMAZING. I’ve had some really awful experiences before at a different Mavis location, but they’ve redeemed the company. They were quick, honest, and didn’t try to rack bill. Super sweet team and efficient too! In and out, no repeat visits, or runaround with warranty issues. If you need car stuff done, this is your place! Thank you!!
Isiah, Anthony and Ja’Quori took good care of me when I got a nail in my tire. I came in right before closing and they stayed late to help me. Thanks guys for the great service!
Lee and Isiah at this locations was so helpful. I came in with a huge nail in my tire. They were closed but they stayed open and help me out. What a blessing because I would not know how to get home this late. Thank you guys
Isiah took great care of me this morning with a free tire check and refilled my tires. He even replaced the broken valve cap for me. Excellent service! Highly recommended! Thank you!
Isaiah and his team are amazing, I received excellent customer service, fast and great service today. I called the Lavista rd. Store yesterday freaking out about the screw up another Mavis store made on my car, Isaiah immediately understood my frustrations and told me to bring my car in today and they would take care of me. Well needless to say that is exactly what they did and I walked out of there a happy and satisfied customer not to mention my car is running wonderfully again. My car has found a new home and my go to Mavis for all her needs.Thank you Isaiah and Team (Mavis Lavista Rd. )
Best service! Fast reliable and reasonably priced. Service agents were friendly and very accommodating. I will definitely be back :)
Isiah and Lee did a wonderful job on my brakes. Good customer service. Isiah came to the rescue for correcting the issue from store #1008 created.
Im glad I was able to have my car looked at the same day I brought it in with no appointment needed. Isaiah kept me informed on the progress of my car and it was fixed before I knew it.
Isiah was professional, courteous and efficient. He provided great customer service and answered all my questions regarding the service I requested and other future repairs.
Isiah, General Manager here was able to fit me in at the last minute, an hour before closing. Just wanted a tire rotation, he still had cars to work on but told me it wasn’t a problem and I was able to get the work done with no problem. I appreciate good customer service. Thank you Isiah!!!
Was greeted right away, I believe it was Anthony. I was told originally the appointment would be about an hour, took only about 30 min, which was fine. Place was clean and he turned on the TV for. Would totally recommend them to everyone
Mavis Tires & Brakes on Lavista Road Tucker, Ga. is the BEST. The prices are great. When they say that they can Beat any tire prices, they are telling the truth. I got a great price on all four tries and also four tire sensors. I also got two front struts for a good price and good labor cost. All of the employees was awesome, they all work together. I highly recommend everyone to go there.
I highly recommend these guys. This is the second time I’ve been there in 2 years. They couldn’t be more professional, don’t try those hard sells you get at other places. If you need tires or brakes this is the place.
Good people, honest and won’t try to oversell you. Recommend them for any tire needs. This location in particular for Mavis is a notch above the rest
Isiah was very nice and Pat did a great job on patching my tire. Great service and got everything done quickly and efficiently. 😊
Patrick was awesome, super helpful! Got me in and out in no time!
Isaiah was great to deal with. He immediately took my car in to fix a flat. Went so well I took my other vehicle in and bought 4 new tires. Great service.
Those guys are just AMAZING! My friend got a nail in her tire and she needed tires replaced Saturday - do or die kinda situation. Other place said they will take care of her but they couldnt so we called pretty much all tire places north of I-20 as time was running out - nobody could do it. Long story short Isaiah, Anthony and Lee stayed past closing hour (on Saturday!) to take care of my friend - that says it all! I will be sending all my friends their way. 10 stars! 😉
Lee Cooper and the entire staff were great! Great service and great prices. Highly recommend! Will definitely be back when I need service again.
I went to the Lavista Road store with a flat tire, wanting to get it patched. After looking at it, the tire had been previously patched, so couldnt be repaired.Isaiah, the store manager, was super helpful and friendly. He went over all my options and didnt pressure me to purchase four new tires (although thats what I ended up doing, based on the treads). My car had four new tires, a balance and alignment and I was out of there in 3 hours, allowing me to get to work.I highly recommend Mavis Tires & Brakes, and I will be going back when I have further tire or brake needs.
This was my first time using Mavis and Isaiah was very professional and exceeded my expectations!!! Top notch customer service and my tires were changed in a timely manner!!! I looked forward to doing business here again. They are awesome and I highly recommend this location!!!
Isiah and Alex were super friendly, organized and had excellent service!This will be the forever spot! And if they leave to go elsewhere…. Our family will follow!
Great customer service here! They go above and beyond! Kudos to the management for their professional staff!
Isiah is the general manager of this location. My tire size was not available here. Isaiah hopped into his personal vehicle and drove to get the correct pair for me so I could make it home safely. I really appreciate seeing this level of customer service in this day and age. Thank you.
The manager Lee was very courteous and professional. This truly was the best customer service experience I’ve had in a long time
Great customer service. Fast and friendly, Pat and Travis was very helpful. We definitely be a return customer.
Great customer service car got done in a reasonable time!!
Great Service! Isaiah kept me updated throughout my oil change process. Job well done!
Thanks Isaiah! No questions asked he filled my tires with air and off I go to take care of the rest of my day! 2 thumbs up!
MY BOY ANTHONY GETS THE JOB DONE! GOOD JOB!!
Isiah took great care of me in a walk-in. I had two nails in my tire. They jumped on it ASAP and got me in and out the door. Thank you Isiah!
Needed one tire replaced after an unfortunate blowout during rush hour. My entire experience from Tim in the call center to Isiah & Anthony on-site was exceptional. Fair prices and great service which exceeded my expectations.
Lee and Anthony were wonderful... they actually took time out and listened to my concerns and took good care of me and my family... safe car now
Lee from store #1032 was amazing!!! Needs to be a manager!! Lol
Lee and Anthony gave IMMACULATE service today! They were extremely helpful with my service and had me in and out today!
Ja’Quori did great putting my tire on and his GM Isaiah had amazing customer service and made it very stress free!!!
I really am appreciated ! They make SURE u leave with your problem fixed. They very polite, they not expensive at all. They Give friendly customer service, and they take good care of your car with no worries at all !!!!!! I HIGHLY RECOMMEND “MAVIS TIRES OFF LAVISTA RD “
Great customer service! Isaiah took good care of me, and I was out in less than 30 minutes. Recommend highly!
Stopped in today to have my tires checked. Low tire pressure sensor 🙄… Jaqcori(sorry if it’s misspell) checked them and had me back on the road in 10 minutes. I’d definitely come back to this location over the one on Cheshire Bridge
Exceptional service from Lee and Anthony. Very nice, and very quick with their service. Highly recommend coming here.
Wonderful help and Customer Service from Isaiah. Thanks Mavis!Five Stars (*****) for Jaquori! I have not been disappointed whenever I need help at Mavis. Thanks again Mavis for choosing good people.
Great customer service Isiah kept me updated and informed while servicing my car.
Mavis and tire has an awesome staff and very fast efficient customer service! I came in on a Sunday needing an emergency with my brakes and the manager Lee assisted me immediately. Kross the mechanic texted my brakes and calibers and fixed them immediately under 1 hour. Also Anthony recommended that I needed new tires and he got me a really affordable deal on 4 mavis tires.I’m truly appreciative of the service I received in so little time. Check them out you won’t be disappointed.
The managers Anthony and Isiah take such good care of us all the time. We appreciate all they do for us at Mavis on Lavista Rd. In Tucker, GA. See them NOW!!
Isiah was able to take care of me efficiently and with a great attitude. Definitely coming back
FANTASTIC FRIENDLY CUSTOMER SERVICE!!!!! I have had nothing but the best service from the team at Mavis Tucker from the GM to the technicians. The staff is super friendly and very straight forward with all of there customers. The team brings great value to city of Tucker and those who live in the metro Atlanta area.
Needed a tire patched, these guys got me in and out in no time at all. Friendly people and great work, can’t beat it.
Isaiah, Anthony and Jaquori were ABSOLUTELY AWESOME!!! They allwere very helpful, knowledgeable,and professional!!! Great Customer!!!⭐️⭐️⭐️⭐️⭐️
Today I got all new tires. The service was great. All of the employees were so nice and friendly. Kross’ service was great and he was super fast! I would recommend everyone come here if you want great and fast service!
I typically take my car to the dealer to get repairs because of the lack of service I have received from the other “Tire & Battery” places.After my encounter with Isiah and his team on Lavista Road in Tucker, GA, I now realize that you can get great service and not have to pay extra and wait forever for it.I purchased several services for my vehicle and bought a brand new set of tires. It may be awhile before I need anything other than an oil change and rotation, but I will not be going to anywhere other than Mavis on Lavista Rd.Isiah has a knowledgeable and courteous team and it is obvious that they are a by-product of great leadership.
IsiahGreat Service, would definitely recommend to Everyone 😊Thank You so Much for Outstanding Job on my all my Cars.
Isiah and Anthony were awesome, great customers service, thorough and passionate 👏👍
Great service !!!! 2 thumbs up. Isiaih (manager) was very friendly and the service was fast overall
Very helpful, and quick to get the job done. I will definitely go back for future Car needs!
Before I asked them for help, the car was running perfect.After repair my tire they literally forgot to make the balance on the wheel.The car starts to shake at a speed of 45-50 milesI paid 40$. (Just one tire)Thank you so much 👎
Lee and Isiah are very nice and understanding and allowed me time to convince my son to help me with payment to get the car repaired.
Shoutout Isiah for hooking me up, treated me with excellent service
Great experience! Spoke with Anthony and he kept me up to date with every problem with my car, even showed me what the ideal part should look like. While hours after working on my car. He decided to stay in contact with me and inform me on what was being done. Great service, 10/10 recommend as trustworthy autoshop full of hard workers with integrity.
Isiah is outstanding he took care of me with outstanding service. Anytime I need service he is the one I will be back. I recommend him for A1 service. Update on Post Service coming soon : My Caliber Covers were stolen off my Mercedes Benz when I purchased 4 new Tires. Will be talking to an Attorney.
Came through to get new tires on my F350. The wait was not long and the service was great. Definitely will come back and recommend others.
Isiah was absolutely wonderful! He helped when all other tire shops in the area were booked. We got in and out on time! Thanks!
This was my 5th Mavis of the day trying to find someone to help me with a nail in a tire. Due to COVID issues all of the others were either closed, short staffed, or didn’t have the tire. On the phone, this location claimed to, then claimed not to, finally settling on having one. However, when I arrived the manager berated all the other locations for not helping me because they didn’t want to take a loss on the tire that had originally been purchased from their company. Then when he began to set me up to get my prorated tire, he couldn’t get the printer to work to have me sign for it. I guess I should have told him what he told me to tell the other locations, “That’s your problem” and “If you can’t help me, then I’ll get someone on the phone.” What poor customer service at this location to throw all the others under the bus and then not help me at all!!!
Lee was great! Highly recommend going there for your vehicle needs.
Alex is the man for alignments and big wheels! Great job great price you can’t beat and the best service I’ve ever had!
Isiah was extremely helpful and I will always come here.
Isaiah Richard the store manager was extremely professional, knowledgeable, polite, communicative and super resourceful when my tire needed not only a new warranty tire but also a new wheel when the company they used could not fix mine. I’m super appreciative and the customer service was so exceptional I’ll definitely be back for any other tire needs. I recommend asking for Isaiah.-Ash-Lee B.
Great customer service!!! The store manager took great care of my service needs/car. I was in need of tires and an alignment. The service was fast and my car was prepped for my cross country drive to Texas. Thank you!!!
Terrible shop i left my car since 3 and still got a call at 6:20 saying it wasnt gonna be ready till next day at 9am like i said no just give my car back like i took it he said alright but when i got there his there putting the new tires in i knew they wanted my money and still waited till 7:10 . They work so slow like a Turtle plus they wasnt even busy. Never going back to this shop .
If you ever have any doubt or questions or need TRUSTWORTHY & HONEST REPAIRS DONE WITH INTEGRITY. I HIGHLY RECOMMEND YOU COME TALK TO A GENTLEMAN BY THE NAME ISIAH. Great energy and will give you the best price to ensure peace of mind so you can stay on the road confidently and comfortably with his main focus being that you get quality repair without hurting your pockets. Ive entrusted Isaiah with my wifes car and my car for the last week and I have personally felt that I trusted my life with a brother. Our cars are a huge part of our life and I will continue to return for any issues because Isiah has earned my respect and trust. THANK YOU AND STAY BLESSED.
This is a meet the customers needs shop. Outstanding!
Highly recommend everyone ask for Isaac (General Manager), he’s very professional and extremely helpful. I had issues with my tires, from the moment I walked in I felt welcomed by him and the entire staff!!
Fast, friendly, professional service! They repaired my brakes and replaced my spark plugs in record time. Not to mention, the prices are reasonable and fair. I will definitely come back to get my car serviced in the future.
The guys here are awesome. Lee Cooper was friendly and helpful.
I received great services from Isaiah, when replacing my tires.
I went it because of my tire pressure and Isaiah and Grady was so quick to help my mom and I. We were in and out within 30 minutes and it was a pleasant experience. We highly recommend dropping a visit if your car is in need of attention. We can now drive knowing our car has been paid attention to by these gentlemen.Thank you both if you are reading this review!
Store General Manager, Isiah was very cordial, helpful and friendly. The store floor is kept clean well lit and ventilated. Technicians are very polite. This is now my home store and I recommend any one looking for tire service to visit.
Great customer service and affordable with their prices. S/O to the manager of this location.
Lee and Anthony did a good job at communicating the information I needed and I would return. I also appreciate the waiting area being nice and cool on these hot days.
Mavis Tires and Breaks at discount priceGave me a easy in and out experience. Not only did I enjoy the process but my car is running brand as new. Lee and isiah Thank yall for you service