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NAPA Auto Parts - Genuine Parts Company
3984 Lawrenceville Hwy, Tucker, GA 30084, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Th
Review №1

Staff is very friendly, polite, and professional. Had to replace a car battery and they carried the core and new battery to my truck. Store was well organized and clean. Had ordered online and was ready the next day. You can get some good deals online. Got a nice Napa hat as well for free. Recommend this store.

A
Review №2

YOU GUYS ROCK!I called in to do a price comparison on an axle and wheel bearing. I spoke to associate Tim Watts and not only was he knowledgeable about the items I needed, he also went above and beyond to make sure I got the best price. Plus, when I arrived at Napa to purchase the items, the store manager Sonny Riley took the time to share some awesome tips and recommendations regarding future purchases. Thank you for your exceptional customer service!

Ne
Review №3

Lawrenceville Hwy Napa Employee Tim & James Are Great!! 👍🏾They Were Professional & Thorough. Tim Had What I Needed For An Excellent Price,,, And Beat The Competitive Amazon Prices With A LifeTime Warranty!!! #CarAlternator

R
Review №4

Cant go wrong w Napa.

Ho
Review №5

RIPPED OFF!!!! I bought a pair of ring terminals for 5.66. I gave the cashier a 20 dollar bill and a 1 dollar bill, to get 15.34 back. He gave me .34 back, I said I gave him 21 dollars. He denied it! I am POSITIVE I gave him 21 dollars, the other guy took his time counting the drawer and said it balanced, BULL!!DO not go here they will STEAL from you!!!!

SD
Review №6

Tried to exchange my battery under warranty, but they didnt have one in stock in state of Georgia????

Be
Review №7

They have Great products.

Ha
Review №8

Maybe the storefront is a bit dated or in need of a facelift, but Ive gotten the best service out of any local parts stores here. Granted that isnt an amazing feat, but much appreciated.

Ke
Review №9

Very competent staff. I have different machines at work that I need to maintain. With it not being a car, I am forced to simply bring parts in and just ask if they can match it. Belts, filters, fuel pumps, etc. Everytime, they can tell me if they have it or if it’s a special part after just a few minutes.

Al
Review №10

Amazing staff!! So helpful! They identified my issue right away and helped me get what I needed. Shout out to the manager Michael and Sonny and Tim for all the help!!

Do
Review №11

Great people in here. I like going to places where the associates can joke around AND still get stuff done. I also love running into other vets. One of the guys there was in the Air Force. Im an Army vet. We crack jokes on each other everytime Im in there.

Ma
Review №12

Sonny was amazing and very helpful. I got my car fixed due to his knowledge and help

Ke
Review №13

Their customer service could have been better!

Al
Review №14

Had to get a new gas cap to pass emissions. $ 9.99 for my Nissan! Friendly knowledgeable and caring

ha
Review №15

I went in upset because my car battery had been giving me troubles all week long. Easy to find and easy to park.Jacob went out of his way to help me!He not only put in a new car battery, he literally cut my old battery out. It was not an easy process. It is obviously such a blessing to have my car running smoothly ! Thank you

Ma
Review №16

I had an excellent experience at this Napa today. James helped me more than I ever expected. He was able to save me some money and kept me from over buying. He knew I was a car novice and made sure I had the right purchases. He was a gentleman with excellent customer service. I will return and recommend this Napa to my friends due to James!

to
Review №17

Just wanted to thank Tim, Manny and Malik at the NAPA store in Tucker thanks for the great customer service will make this my auto store when Im in Tucker.

Se
Review №18

Store didnt seem well kept. They had a good staff for the most part. They have what other auto part stores dont. They also dont have a large parking lot. What little parking lot they do have is all sorts of messed up.

ja
Review №19

Great guys great service

Ma
Review №20

Walked in here one guy on the phone making jokes with other peoples and the girl on went to back . waited 15 mins no ask me to help me. Don’t recommend

Br
Review №21

Extremely friendly, courteous, kind, and knowledgeable staff. Extremely helpful. What are the best Napas Ive been to when talking about customer service!

Da
Review №22

Maybe the storefront is a bit dated or in need of a facelift, but Ive gotten the best service out of any local parts stores here. Granted that isnt an amazing feat, but much appreciated.

Al
Review №23

Poor NAPA. No code reader.

Au
Review №24

Well stocked, useful, no frills. Plus the computer look up system is accurate and fast.

ka
Review №25

My favorite parts store. Best prices and good inventory

Mi
Review №26

They always get me exactly what I need, great service.

Jo
Review №27

This location of the major auto-parts chain features a good selection with competent, well-trained and helpful staff. Parking and access are reasonably good.

Th
Review №28

Excellent service. Great parts at reasonable prices.

Ke
Review №29

Great customer service

Sh
Review №30

UHAUL behind them

Vi
Review №31

The people are very helpful and usually have what you need.

na
Review №32

Great service. James was professional and courteous.

Ha
Review №33

Good place for car batterys and tires

Pr
Review №34

One of their drivers SPEED OUT ON FREEDOM WITH OUT LOOKING INTO TRAFFIC AND JUST ABOUT HIT MY TRUCK I BLOWED THE HORN ( AND THE WORST THING ABOUT IT IS THAT SHE KEPT GOING DIDNT CARE IF WE WERE OKAY, TOTALLY IGNORED US AND KEPT GOING, I HAD TOO SLAM ON THE BRAKES TOO KEEP FROM HITTING HER, I TURN THE TRUCK AROUND AND WENT INSIDE THE NAPA STORE, MY HUSBAND AND I AND TOLD THE SUPERVISOR OF HER DRIVING BEHAVIOR ( FROM THE LOOK OF IT SHE SHOULDNT BE DRIVING, SHE DIDNT TAKE PRECAUTIONS, NOT ONLY THAT SHE WASNT CARING ENOUGH TO MAKE SURE WE WERE OKAY! AND IRONICLY AS WE WERE LEAVING THE NAPA PARKING LOT WE NOTICED ( ONE OF THEIR COMPANY CARS WERE WRECKED ) IF AN EMPLOYEE DONT CARE ENOUGH CONCERNING A WRECK THEN I KNOW THEY WOULDNT CARE ENOUGH TO MAKE SURE I AM A SATISFYING CUSTOMER !!!!!!!!!!!!!!!!!!I FOR SURE WILL NOT TAKE MY BUSINESS THERE OR ANY OF MY FRIENDSTHAT WORKS AROUND THAT AREA BY THE TIME I TELL THEM ABOUT THIS SITUATION CONCERNING THE NON CARING INCIDENT !!!!!

Ly
Review №35

Jacob helped me replace a burned out brake light. Jacob you ROCK!

ty
Review №36

James went above and beyond! Great customer service

Jo
Review №37

Get er done with a little Napa know how

To
Review №38

They didnt have my part but they gave me recommendations on how to find my part

Ri
Review №39

Helpful sales people small store

Gl
Review №40

Very friendly and efficient.

Er
Review №41

Napa know How!

Da
Review №42

The girl on the phone taking my order had no clue, and was mad at me for even calling the store. What more was I suppose to do, other than not call or use NAPA in tucker,ga?

Jo
Review №43

Normal NAPA parts store, will actually make an effort to find hard to find parts that might be in stock.

sc
Review №44

A place I dont need often but they were very helpful.

AM
Review №45

Very helpful staff.

Bl
Review №46

Napa know how is real .

Di
Review №47

Great friendly and helpful!!!

Ze
Review №48

Great place to visit.

Ji
Review №49

Great customer service

Ta
Review №50

Awesome customer service

Ni
Review №51

NAPA NOT NOW NANANANAAA

St
Review №52

Great people.

Ca
Review №53

Very helpful

Am
Review №54

Great customer service

Ma
Review №55

Parts that you need and 20% off hurry

En
Review №56

Ben was awesome!!

Be
Review №57

Service is horrible

Tr
Review №58

Very helpful

Or
Review №59

Staff was helpful

Be
Review №60

Okay

os
Review №61

Godd team

Ta
Review №62

Only that sell g20

Sa
Review №63

Very professional

Ti
Review №64

Auto parts

El
Review №65

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Information
69 Photos
65 Comments
4.3 Rating
  • Address:3984 Lawrenceville Hwy, Tucker, GA 30084, United States
  • Site:https://napaonline.com/stores/ga/tucker/3984-lawrenceville-hwy?cid=pl_yext_gpc_GenuinePartsCompany_27603
  • Phone:+1 770-938-1100
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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