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Star Glass Company
2418 N Stone Ave, Tucson, AZ 85705, United States
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Star Glass Company
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Mi
Review №1

Told us our window would be in on a Thursday, they called on Friday that it was in, no big deal. Said they would install that day and call ahead. Never called. Called a few days later saying they would install and call ahead, never called but did show up to install. We paid 1/2 up front and were to pay 1/2 after. They called for the second half telling my assistant that they had left me several messages, which they had not. I called them back to pay the final half and they had already charged our card!

Je
Review №2

Much better experience than with my drivers door window a different company did.Star Glass recently installed my passenger door glass that was broken by thieves. This window actually goes up and down like it should.The tech that did the job even did an extra little favor of installing a clip on the drivers door that is almost right now.I am very happy with the job they did and the price was half what some other estimates were.THANK YOU STAR GLASS COMPANY.Im very happy with your job

Ch
Review №3

I have been using Star Glass for years and havent been disappointed yet. Please ask for Luis, he is the best! He always does a great job.

Ro
Review №4

I chose Starr Glass to replace a quarter-panel window on my vehicle that had been shattered. Their quote was significantly under my insurance provider, so I saved money, but the installation left my vehicle with bits of glass audibly trapped behind interior body panels. During a follow-up appointment a technician was able to remove most or enough of the trapped glass such that I dont hear anything now. All the Starr employees I dealt with were polite and courteous.

Ka
Review №5

The office staff was very efficient, the prices were very competitive, the work they did (replace glass in an etagere) was excellent and the delivery guys were very thorough.

jj
Review №6

Clayton installed windshield on my truck. He was efficient and informative. Would go to this company again if needed.

Mi
Review №7

Great service. Worked with me and was able to have it done same day in a timely manner. Definitely a great spot to get your glass fixed!

Ka
Review №8

One of our company trucks was broken into yesterday. We contacted Star Glass at 9:30 AM, delivered the truck to their office and we had the truck ready by 2 PM to include the replacement of two door windows and retiniting the windows as well. Their friendly staff handled a 3 -way call to our insurance company and their crews are great to work with! Thank you for helping us out in our time of need!

Mi
Review №9

Excellent team and they did a great on my car.

Gr
Review №10

The Best in town!! Service is Top Notch. Brian is Awesome

Mi
Review №11

I had Star glass come out to repair a sliding glass door at my home. I wasnt sure we could get the door fixed without replacing it, but they were able to make it like new. The door works better than when we bought the house. The person who came to the house was professional and friendly and very skilled. Thanks for a five star experience!

Fr
Review №12

A little over a year ago I had my front windshield replaced by the Star Glass Company and was very please with the service at that time. Then, the other day we received a rock chip. I called Star Glass and spoke with Andrea. She was extremely helpful and scheduled a Free chip repair. The next morning, PJ showed up at the house (on time) and quickly repaired the windshield. I was very impressed and will highly recommend Star Glass to all my family and friends.

J
Review №13

Play knowledgeable staff quick turnaround very pleased

Fi
Review №14

They were very helpful with a custom piece of glass,it called for holes on each corner and eventhough it kept breaking, they managed to complete my order!

Je
Review №15

We had a small crack in our car window and knew it would only get worse. My insurance agent referred us to Star Glass. They came to my house which was very convenient. Covid safe, this very nice man came on time to my home. Within 1 hour he was done. I was able to drive my car right after. Super convenient and professional.

Al
Review №16

We had several glass door panels replaced with low-e glass and new screen doors.I am so glad we discovered Star Glass. Everyone at Star Glass that I worked with, including the Office Staff, the Measure Tech and the Installation Crew exceeded my expectations.We are very happy and will recommend Star Glass to everyone in the future.

sc
Review №17

We just had Star Glass tint the windows at our new office building. We have a security issue where you can see in at night and wanted additional protection from potential theft. I had a quote very quickly and was able to schedule the install for the same week. Their crew showed up on time and installed quietly and respectfully while we were still working. The tint looks perfect! Ron recommended going mirrored so it was harder to see through. I stayed late last night to double check the way it would look at night. It was exactly as he said it would be - I could not see a thing in our offices! Big thanks to Ron, Janet and the install crew for being so helpful and easy to work with!!

De
Review №18

I called my insurance today and they sent me to a company. I wanted to make sure I got an OEM windshield and they could not guarantee that. Star Glass said no problem and had it done within 4 hours of my phone call. The tech was awesome, he called when he was on the way. He was fast efficient and cleaned up better than when he started. I would recommend Star Glass without reservation.

Ma
Review №19

Great service. Quality windshield rock chip repair. Fair price. Fixed the problem.

Va
Review №20

I rarely leave reviews, but the professionalism of this company was so terrible that I felt others looking for an honest glass company would appreciate this. My husband called this company last week to get a quote on seals for 3 of our window panes. The quote we were provided after speaking with Vanessa was $587. We were then told that if we wanted to schedule with the company that they had to drive out to our home to measure the windows themselves (even though my husband had already done this). They said they would charge us $45 to do so. However, we were assured by Vanessa that the price would only vary slightly from the $587 quoted over the phone. After we had the company in our home the next day we got hit with a quote for $963! We called to ask why the actual quote varied so greatly from the estimate and we were told maybe we didnt know it was windows on the 2nd story. Im pretty sure that if this was important for almost doubling our quote that Vanessa shouldve asked about this. Of course we wont be using this company to replace our glass so my husband simply asked to speak with the supervisor to get our $45 back since it seemed fraudulent to quote $587 over the phone and then $963 after coming in person. He was denied the right to speak to the manager or supervisor. This seems dishonest and unprofessional. Please dont use this company -they will rip you off!

Je
Review №21

Star Glass is a first-rate local glass company. I have had several opportunities over the last 10 years to use their services and have not been disappointed. Their staff and technicians go above and beyond to help you resolve your glass breakage problems. My last glass replacement was for my Jeep rear glass which was broken. I purchased an after-market top and unfortunately was unable to have it repaired immediately. The part had to be ordered out of Mexico which was not Star glass companys fault. The crew gave me information that was helpful in fabricating a temporary rear window for my Jeep until the replacement window arrived.

Ke
Review №22

They’ve replaced my windshield twice on the same car. The first time, I thought the person who installed my window did all the necessary calibration (I was told that he did, but now I’m wondering if that never happened). I was pleased with the service and liked that they came to me. So, the second time my windshield was cracked, I went with them again. They came to my work to replace the windshield both times, and both times they were professional, which was nice.However, two nights after the second windshield installation, I received a text from a random number who asked me when I wanted to schedule my lane assist recalibration. I called Star Glass the next morning, and found out that, apparently, they contract out the lane assist calibration. This wouldn’t be an issue, but no one bothered to tell me (and the first time the windshield was replaced, I was never told at all that I should take it somewhere to be calibrated). Now, I have to find time to take it to be calibrated on the complete other side of town before I leave for a road trip in two days. Had anyone told me about this before I got my windshield replaced, I could have planned significantly better. Now, I also wonder if I’ve been driving for nearly half a year (since the last replacement) with an uncalibrated lane assist, thinking it was calibrated.

Na
Review №23

What great customer service! Called my insurance company in the morning & new windshield was installed by 3pm the same day. Brooke called to set up appointment for installation and was very pleasant & helpful. Louis was also very pleasant and professional. I definitely will use and recommend them in the future!

Ly
Review №24

I made an insurance claim for glass replacement on my front windshield. I received a call the next day to arrange service. When I returned the call the next morning, I was pleasantly surprised to learn I could have the work done later that day. Louis came to my workplace and replaced the windshield in about 30 minutes! Everything was done professionally and courteously. He explained what I needed to do/not do regarding the windshield in the next few days and left everything as clean as he found it. Star Glass is a star! Everyone I spoke with was friendly and professional. Highly recommend!

Mr
Review №25

I went to Star Glass about another issue and found out they had a great selection of glass options at reasonable prices. Ashley was helpful in assisting me with glass for the top of my fish tank. Ashley was professional and knew the answers to my many questions. Ashleys customer service is exceptional and her knowledge of glass is extensive. I was very pleased with the service Ashley provided. She went above and beyond my expectations to offer the best customer service. Thank you, Ashley for your excellent service and kind personality.

Ro
Review №26

Awesome business excellent staff, very knowledgeable and helpful

Ph
Review №27

I brought my wifes car to repair 2 chips on the windshield. They took in my car on time, and fixed the chips within 30 minutes. It was a quick in-and-out, exactly according to schedule, and the repairs are beautifully done. My wife couldnt even see where the repairs had been made! Very professional and pricing is reasonable. The Star Glass shop is now standing at the corner of Grant and Stone, in the garage building where National Glass used to be, and their corporate offices are in the back building as shown on the map. You cant miss the shop: its white with a red sign across the front. Turn on Stone (from Grant) to park in front of the back building. This was a 5-star experience.

Ho
Review №28

Luis did the work and I couldnt have ask for a better experience. He was fine with me watching and was a pleasure to talk with. What a true professional and just a great guy! Dont hesitate to call Star! And hope you get Luis...

Ri
Review №29

They called to make sure the appointment time was still ok and narrowed the arrival window in case I needed to go take care of anything before they arrived. Once they showed up they were polite, courteous, and very professional. I would highly recommend Star Glass to anyone needing a windshield replacement.

Ch
Review №30

I got lots of good information from the manager and glazer to satisfy what I was looking for. Very happy with the product, price and labor.Thank You!

Di
Review №31

I purchased a vehicle at Thoroubred Nissan which turned out to have a hairline crack in the windshield that wasnt noticeable until it started traveling.but the dealership refused to replace it. My insurance company referred me to Star Glass and I am so glad they did! Star Glass came to my home and replaced the windshield with a brand new one which is slightly tinted that my old one didnt have. They were early for the appointment and did a beautiful job. I highly recommend Star Glass.

AL
Review №32

First time with Starr glass and i am Very impressed . The managers and workers, especially Brian, Liz, and Steve (although i did not get to meet face to face the latter two) stand by their work and are the epitome of professional . Brian was quick and took good care of me and my windshield to make sure my family and I are safe! I wish there were more stars to give ⭐️⭐️⭐️⭐️⭐️.

Je
Review №33

I do courier services for a living. This company is always so friendly and helpful every time Ive had to go in. I wish I knew about them sooner when my windshield got cracked in my insurance company said who would you like to go with. They chose for me.... That was a mistake. But how do you choose when you dont know

Lu
Review №34

Very professional and made the process very easy and quick. I would you use them again in a heartbeat!

Mo
Review №35

Just wanted to say thank you to Veronica..for helping me get a windshield..very professional and knowledgeable . .and also thanks to Lewis ..that installed the windshield... I would highly recommend Star Glass to anyone in need of a good windshield.. and professionalism.

Sa
Review №36

Tried calling during normal business hours but there was no answer.

Mi
Review №37

The phone was answered promptly by the receptionist, which is important to me. She found the info for my claim & scheduled an appointment the following day on my request. The technician showed up in the window of time I was told and was very courteous, professional, and efficiently replaced my husbands windshield in a reasonable amount of time! I was very pleased with this business and would recommend them & use them in the future!

Do
Review №38

Great overall experience. Quick and worry free, they came highly recommended and I can see why. Thanks

Li
Review №39

What wonderful customer service.! Had someone out there ASAP to estimate and within 48 hours a window was installed. Highly recommend and will use again in the future . Two thumbs up to Liz and Brooke.

Da
Review №40

This company was recommended for my auto insurance – State Farm. They travel on site to replace your windshield, and I was impressed with how they arrived within their timeframe, and the technician was polite and worked effectively. I was asked not to drive the car for at least 30 minutes (this was installed at 10am), so I waited until the late evening to go get groceries. Unfortunately, under the street lights, multiple hairline scratches were apparent on my passenger side windshield. This was simply disappointing, as when you get a windshield installed you expect it to be new, and not have scratches already. Perhaps the technician scratched the windshield during installation, but nevertheless still disappointing.

So
Review №41

I love how fast and efficient this company is! I also like that they can fix a rock chip so I’m not replacing the entire windshield every time.

Ri
Review №42

Great customer service, awesome installer and fast scheduling. Could not be happier with the experience. Will DEFINITELY use them again!

Ki
Review №43

Great company! They worked directly through my insurance company. They were timely and friendly. Highly recommend them.

Ch
Review №44

My windshield cracked about a week ago and I scheduled to have it replace. The service man was kind and not only replaced my windshield, but he fixed my wipes that were low, and fixed the dents on my car. Thank you so much! #NotAllHerosWearCapes

Jo
Review №45

Star Glass shatters the competition! Best service and quality in town for a reasonable price!!

Ke
Review №46

Star went above and beyond to get the right windshield for my vehicle. Both techs called ahead to let me know when they would arrive (very few contractors do this), and were right on time. Im happy to give 5 ⭐s to these folks for a great experience!

Di
Review №47

I always go to Star glass. Always have a great experience. They do a great job each time love them won’t go anywhere else 😄😄😄

Cr
Review №48

I needed a side window replacement in my wifes car. Star Glass came out the same day to install it. The installer, PJ, was on time and did a great job. He even called me ahead of time to let me know his exact arrival time. I would highly recommend Star Glass. If I ever need glass replacement in the future, Ill certainly use Star Glass. I would also ask for PJ to be the installer.

je
Review №49

JP was great! He was friendly and courteous. He let me watch for awhile as he explained the process. I am very happy with the work and the service. Thank you!

Ro
Review №50

Excellent service. These are the folks you want taking care of your glass needs. I had a broken window on my house. I called on a Friday morning and told them what i needed. By the afternoon Mark showed up to look it over and get the measurements. He was very friendly and let me know what was needed. It was an insulated glass panel so it needed to be ordered. They put in the order and already had it on hand by the next Wednesday. Henry showed up Wednesday afternoon to do the install. Henry was very friendly and knowledgeable. He did a great job installing the new glass panel. It all looks good. I would definitely recommend Star glass for your glass needs.

Je
Review №51

Didnt actually stop, l drove by. They have a good reputation though. Very responsive business. They were recommended by a competitor.

Br
Review №52

Brought my vehicle into their facility, went to breakfast and it was done by the time I came back. Excellent work as always. 10/10 would recommend!!!!

Ke
Review №53

Great service great pricing and fast!!!

aG
Review №54

I use Star Glass for windshields and broken door glass on my fleet vehicles. The customer service is excellent and the technicians are professional. I dont use glass insurance and the cash prices are excellent. They also help my customers repair broken window glass in their homes. Everyone I have met in the organization is friendly and professional, especially Donalda!

ti
Review №55

Awesome place they fixed our glass window on the front yard very quickly and it was done to perfection I would recommend this glass company from another one any day the price was awesome Im actually considering getting a couple more of the windows replaced preventative Li just because its an older house and because their prices are so awesome

Pa
Review №56

So impressed by the extremely fast, high-quality service from this company.

Jo
Review №57

Prompt and super nice! We were in a rush because a drunk fellow kicked in our glass door - Star Glass sent an appraiser and gave us a quote within an hour or so. Then, a couple hours after I signed off on the cost estimate, a technician showed up and replaced the glass!!

Ma
Review №58

I had another Great experience with having my windshield replaced with Luis. He is a skilled tech going above and beyond.

Ke
Review №59

They were prompt and very efficient replacing my windshield. Will definitely use them again.

Gr
Review №60

Excellent service, came out to my work, was done in half an hour, perfect installation by Ev.Has worked there 36 years, super nice and professional. Used to be National Glass, used them for decades, still the same great service.

Ry
Review №61

I had a window that was broken at work. I call them up and they had somebody out here the next day to give a quote. A few days later they were calling me up to install it. It was a few day because they had to get the glass tempered. Their guys shows up to install it, which took no time at all. The best part is he even cleaned up all the broken glass that was both inside and outside of the window. Which I was not expecting at all.

Je
Review №62

Good service nice people! However, the installer came to my office wearing sweat pants I did not even know it was an installer he did not introduce himself as the installer from Star Glass he just said I am here to fix your window. I found that to be a bit strange. I am not sure If I will use this company again for this reason being it is a bit unprofessional though a nice man but should represent the company better than that.

Se
Review №63

Great service! Glass claim on my truck was handled between them and my insurance company with no hassles. Murvin was polite, on time, and did a great job while I was at work. Thanks guys!

Ro
Review №64

Excellent service... great clean work... was completed in half an hour.

My
Review №65

Best customer service ever. Good warranty as well. Thanks.

Ma
Review №66

They helped me out with my Santa Fe. They are fast friendly and efficient!

Pa
Review №67

I love star glass there the best every time I need a windshield there on it next day service and good service recommended it to everyone that need a windshield they have very professional employees that no what there doun grate job guys 👍👍😉 .Thank youPatty Rodriguez

Je
Review №68

This place is awesome. The gentleman who put my new windshield in was prompt, very nice and did an awesome job making sure it was done correctly. Highly recommended. Great work!

Ms
Review №69

Excellent workmanship replacing the glass on my antique China cabinet. Could not have been happier! Wonderful company!

Yo
Review №70

Star Glass is a great Company we use them where I work Truly Nolen they are very professional and do a great job. I would recommend their work if you need glass.

Ma
Review №71

As always, just exceptional service and good prices. Cant go wrong with calling Ron and his company. Stay with local small businesses and help us all.

Ka
Review №72

Came out to my home to fix my chipped windshield. The gentleman was friendly and fast. Definitely will use them again!

Ta
Review №73

Would have given zero stars but not an option. Went to this company to repair a chip. When I got my car back the chip was repaired but now my windshield is cracked. They will not guarantee there work, wanted to charge my insurance for a new windshield. Do not let Fernando work on your glass. Awful business!

Fi
Review №74

Amazing experience, some of the nicest people you will ever meet. I had my windows tinted by them in the past and they did a phenomenal job, and I just had my windshield replaced due to a crack from a rock. They came to my work to do the replacement which was super convenient for me, and BJ was extremely nice and knowledgeable, and had the job done in about 30 minutes and explained everything I needed to know in detail. I highly recommend this company to everyone.

Bo
Review №75

Excellent customer service, from the first contact on the phone and with the technician that replaced my windshield. Highly recommend this company!

br
Review №76

I called 3 companies to get a quote on replacing an exterior window with a broken seal. Of the 3 I called, one company gave a quote on the phone and wanted 50% before coming out to estimate; 1 company made an appointment to come out and measure/estimate ONLY to cancel 10 minutes after they were due to show. Needless to say, we did not reschedule. Star Glass was the only company who did what they said theyd do: showed up for the appointment to measure/quote, competitively priced, installed earlier than the expected date, and have stood behind their work/product. Only 1 minor issue was fully resolved in a timely fashion. Very professional company.

S
Review №77

I had issues with a “preferred” company through my insurance and after two appt snafus...I went with Star Glass...They were awesome! Professional and fast, and no scheduling issues like I had with the other company...I definitely recommend Star Glass!

Do
Review №78

Very satisfied with my windshield replacement from this company. I would recommend them with confidence to anyone.

Ki
Review №79

Great job ! We have used them twice already..never a problem, great attitudes RJ was our guy love him!! Thank you guys.

Sh
Review №80

Great experience! Was recommended by our insurance provider and for good reason! Highly recommend!!!

ro
Review №81

Excellent service, always show up on time, and do great work.

Gr
Review №82

Ive been doing business with Star Glass for over 15 years, and only Star Glass.

As
Review №83

Great service! Brian did an amazing job!

El
Review №84

Star Glass is the one to use. PJ is the best installer out there. Star Glass is always on time and professional in every way. I’ve never had an issue and will keep using Star Glass in the future.

Ta
Review №85

Since replacing National Auto Glass I use them for all my glass, home and auto

He
Review №86

We had PJ come out to our house to replace out windshield today. He was done in approximately 20 minutes! I couldnt believe how quickly it was over and how personabale he was!I also thoroughly enjoyed working with Vanessa in the office. She was kind, professional and walked me through the claims process with Geico!We highly recommend Star Glass Company!

Ch
Review №87

I have use this place twice and both times were amazing they gave me a quote over the phone for my broken window on my home and they came out SAME day (other places 1-2 days) the gentleman was amazing in and out no mess or hassle, by the way lowest price

Te
Review №88

I got a high quality replacement windshield for my vehicle, installed in Rio Rico. Alonso was on time and courteous! I highly recommend using Star Glass!

Ho
Review №89

Did a great job fixing the chip in our RV windshield. Plenty of room in back of the building for our large Class A and gave us service with a smile. Thank you!

Dw
Review №90

Had a windshield replaced and tinting on windows in our home. Nice people, responsible and considerate. We highly recommend them!

My
Review №91

I had a broken kitchen window. Replacement and customer service were seamless . I highly recommend and would wholeheartedly recommend.

Br
Review №92

Stellar service. Great communication. Convenient. Highly recommend!

ch
Review №93

Great customer service excellent work

De
Review №94

Prompt service. Very professional

Da
Review №95

Great company. Greg Plunkett hires the best and treats them right so they treat their customer right!

ja
Review №96

Great Service, Product, P.J. did a clean professional work. thanks!!

Wa
Review №97

Star Glass provided a great service in replacing our window glass when the seals failed. They responded quickly and professionally installed the windows without mess, in the time frame promised.Their competitors responded to my original request, the day after the window glass was installed !!

Lo
Review №98

I brought my vehicle here for a windshield chip repair and it was worse when I left. I need to Replace my windshield now. Liz the coordinator was fantastic but the person at the front desk when arriving and the person who performed the work were not professional. I am very disappointed with my service at this company.

Jo
Review №99

I have used Star Glass mobile windshield replacement service for the past several years... they have been great .... show up on time .... communicate with me as to what they are going to do... and do a great job.

St
Review №100

Star Glass is the best in Tucson. They have helped with mirrors, windows and cars and the staff is always professional and courteous. I would highly recommend them to anyone.

Information
59 Photos
100 Comments
4.7 Rating
  • Address:2418 N Stone Ave, Tucson, AZ 85705, United States
  • Site:https://starglassaz.com/
  • Phone:+1 520-620-0011
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass industry
  • Glass repair service
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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