Lobby was not clean. Car interior was not vacuumed. Rep too bubbly when mispronouncing my name and then became offended when I requested she not say my name aloud in the lobby. Car ran beautifully.
I bought my car and this is 2nd time to do my service and all the agent are great customer was excellent
Professional service fast thorough and always reasonably priced.
Was an oil change, tire rotation. Nice place to wait offers tea an coffee. Only hour an half.
Service advisor Tony has always taken care of us. Reliable and professional service on all our vehicles.
When first called to inquire about a part, the waiting for someone to answer was way too long, after the inquire the parts department was hard to find, finally when the department was located, the small, very small rubber grommet ( smaller than a dime coin) $ 18.75.big rip off.
Got an oil change and a tire rotation and it was super speedy while the staff where incredibly professional
This is my 3rd car that I get from them, I love the customer service
Damon was top notch. Highly recommend there service department.
Always get the best service here. What I love the most is that they dont tell you that you need something when you dont.
Fast service and very courteous customer service. They’ve explained what needs to be replaced to maintain the food functionality in my car for a reasonable price.
Amazing place and people are great. Highly recommend to everyone. Technicians are top notch. Ive had a couple techs work on my car. Jeff, Robert, and Ernesto. I will always bring my car there.
Great service, I highly recommend Thoroughbred.
Oil change within the hour.
Nissan will always be trusted by me for all my vehicle needs.
Great customer service. Bought my car over a year and a half ago from here and the man who sold it to me remembers me. Got an amazing deal on services.
Pleasant knowledgeable helpful people. I was ordering a strange part which I knew they would not have in stock but its only 2 days to get it so Im happy.
Always friendly and helpful. Great deal on oil changes right now!
Looking for a vehicle the other day I ran across thoroughbred Nissan‘s website .I found a 2011 Nissan frontier 4 x 4 with a roof rack . For the most part the vehicle in the picture looks pretty clean . I contacted the Internet sales staff one of the salesman initials (EE )called and said the vehicle was a new trade in and had not been reconditioned at that point I asked if I could see it before the recon. The salesman was happy to oblige. After looking at the vehicle I determined that it seemed mechanically sound and that I was concerned with the interior to which he replied that this would all be taken care of at recon. I made an offer and he suggested we close the deal. Which I had no problem which assuming all my concerns would be addressed and taken care of. That wasn’t the case I felt like this was a bait and switch from the beginning. The big stain in the back seat was never cleaned and overall appearance was lacking ..Salesman said it was very difficult to remove from the material I later remove it myself. by then the deal was done. Since I’ve done business with them in the past I felt like a trust things would be done properly.Thank you, Former loyal customer
Came to pick up a car for transport, I was asked why they needed to sign a bill of lading noting the damages upon pickup...
Can use more professionalism in an industry that is customer service based..a simple good morning goes a long way when you first get there..first impressions go a long way in my oppinion..other than that once clocked in employees seem to come alive and customer service becomes a little better.
Wonderful place could not have been easier and quicker because of their size
Eric is awesome!! He gave us an amazing deal on a new (to us) SUV I recommend that you asked for him if youre going here.
I had the nicest experience at a dealership I have ever had with Thoroughbred Nissan. Buying a used car is usually a big hassle, but Carl Falwell and Brandon Young made my experience super smooth and I couldnt have asked for better service. If I need to get another car in the future, I know where Im going!
They were fast and efficient. I was there for a recall.
Great service, great staff: nothing else to say!!!!
Best service Ive ever experienced with a car dealer ship
Nice place to do business.
Nice and friendly staff.
Great service ❤️
Nice to have business with this dealership.
Brought our Leaf in for regular service. Everything done as expected.
TONY IS THE MAN! What was a frustrating time not having my car work and tony got me in and out in less than a day and took care of me, super professional
Fast and honest.
Great team good service
Very quick for oil change
There are not many parts, everything has to be sorted and the part takes a long time to arrive.