These guys are the best! I had a nail in my tire and was so scared I was going to be late picking up my little guy from preschool. These guys were above and beyond kind to me and managed to squeeze me in. They did an awesome job with my tire. I will be going to them for all my tire and car needs and recommending them to all my friends and family.
Great service! They fixed my tire pressure and reset the indicator light and didn’t charge me.I’ll go back for sure.
Impeccable service, quality work, and they never try to upsell. The staff take time to know their customers and 80% of their business is here in the neighborhood of Hedrick Acres. I am loyal to Jack Furrier as a customer because of this and recommend them for ANYONE who sells the best mechanics in town. Support local business!! You guys are the BEST!!Jude
I made an online appointment for tire rotation, and got a very prompt, courteous, professional service. The shop manager is very friendly. I had a nice experience there. Thanks!
I appreciate the help from all the workers on my vehicle and especially the manger absolutely great service and great costumer service.
Great service. My car’s AC relay stopped working and it put a lot of strain on my engine which caused me to break down. I got my car towed to Jack Furriers and they diagnosed the problem and fixed it for a fair price within a day. I appreciate it so much!
Though I thought I heard another customer being advised that it is walk-in with no appointments while I had personally made an online appointment for 10 a.m.it did not affect my experience or expectations. I cringe at having to take my vehicle in to be services or purchase because of the mansplaining or the pressures of up-selling. It was a simple oil change, nice and easy. I will return and continue to return as long as this is the norm. Thank you for making this a simple task.
Be careful to whom you speak to here theres one guy who change how much labor would be 3 times just on the phone and then changed the part but didnt do an alignment after he changed the part had to go back and pay for that Im pretty sure because I brought my own part because it was cheaper then the one they had there the price was way more then it should of been thanks but no thanks
If you want an auto shop that stands behind their work, and that you can trust, go to Furriers on First Ave. Their manager, Anthony, will make sure that you are taken care of.
Had a great experience at Jack Furrier. Anthony was a big help. Two thumbs-up..
Good honest people that you can trust. Top notch work and fair prices.
I shopped around and they had the best price for wheel alignment in Tucson! Even found a coupon! Plus, they balanced and installed my tires that I bought elsewhere online!!! Total price was $35 less than other lowest price!Fantastic job, as well as friendly!! 😊🌌🙌💃
Great people working over at Jack Furriers. Helped my friend out when he got a flat and they had his best interest in mind.
I highly recommend this location! Great customer service and management.
I have been to Jack Furriers twice in two weeks and, as usual, the staff was courteous and accommodating. They really seem to value their customers.
My first time here, will most likely come back!!
Anthony and his crew were awesome!!
Had some questions about my tire. Butch was awesome took me back showed me what happened to my old Tire. And they filled up the air in my spare for me. Super fast.
They fixed my tire quickly and the price was extremely fair.While I was there, a soldier went to go pay, and the man behind the counter told him, No charge, thank you for your service. They definitely deserve some recognition.
They are great at what they do. Im from Cali and I trust this shop 100% over other well known chains...
Manager Mike S. Will Go Beyond Customer Service. They Ordered a Hard to Find Size Tire for my Older Mercedes and held it over a week till I could get the Car in. They have also worked on many my other family vehicles and ever if just need Free Air they Always Smile snd and go the Extra Mile. Thanks. Sam
I just moved to Tucson from Ohio and came here when I had gotten a flat. Everyone went above and beyond to assist me. They fixed my flat very quick and I was on my way. Thank you so much to all of the amazing employees at this location!
Always the best.
Requesting an emergency repair of a brake master cylinder shouldnt be replied with a snicker and response ofwe cant even look at it for three days. Been a long time customer but probably wont return
My whole family has used Jack Furriers Tire for years. Spoke with Rick today. Very knowledgeable. Really felt he had my best interest and safety in mind. I will be back again next time our car needs service. Thanks again for excellent service.
This guys at this locations are awesome and special the manger mike is very help and always easy going. I would definitely recommend them to my friends thanks guys.
Butch and the guys did a great job on my daughters Nissan. Highly recommended.
Best place I’ve ever taken my car too! Ruben is so helpful and honest! He explained everything in a way I could understand and didn’t try to guilt me into anything. Just told me like it was and let me make a more informed decision. Best experience at a car shop ever! Would highly recommend!
Awesome experience 😁
Absolutely amazing visit. Ruben was an angel. Im so glad I went up there . He hooked me up with the best deal in town on my tire. Very respectful & honest guys here. Very highly recommended!
We got a flat tire in the middle of a cross-country road trip, and took it to get patched at the closest spot - which just happened to be the best! They were professional, extremely efficient, and their kindness made what couldve been a stressful situation easy, smooth, and even fun. Highly recommend this place - they had us out of there with a permanently patched tire in under an hour.P.S. to the folks at Jack Furrier Tire: we made it to Pea Soup Andersens in CA, and ate a late-night bowl of split pea soup on your behalf!
Me and my extended family has used jack furriers as our go to mechanic for over 15 years and we had our first problem with a mechanics error and jack furrier took care of it immediately. They are reliable and timely at a fair price! I use the one at oracle and magee.
My tire went into a metal box lowered down into a parking lot, which someone had uncovered. It slammed when it went in and tire started to lose air. Brought it into Jack Furrier and they checked the tire, the tire rim, and refilled all the tires at no charge- there was no actual damage. This was at night fall and I had no idea where I could go to get the tire fixed. They said if the tire had been damaged, they would have given me a loaner, put it on the car and then sorted out all the repairs the next day. I was very grateful to have such courteous and polite service. Thanks Mike!
I keep having to bring my truck back, because they dont fix the problem you asked them to fix, I tried this location because it was closer to my house, but I had to wait a few days before they could even get to me. Then they tried to charge me again for something I had paid for at the oro Valley location. Ultimately they didnt charge me, and I didnt pay the $700 they wanted to fix the faulty sensor. I will just drive around with the red light on. This was after I took it to the oro valley location, they sold me 700$ shocks and I didnt even make it home before the light came on again.
I brought a loose tire in to have a slow leak repaired. There was sidewalk damage so they couldn’t fix it, but I like the way I was treated and will be back soon to have my car tuned up there.
Amazing location. Go see Jason (Manager) stand up honest guy. Mike (Assistant Manager) stand up honest guy. They stand behind their shops work. These guys need deserve a pay bump for the exceptional up and above service they provide over even the other hack furriers locations. Great job guys! Thx
Great place to go and get you vehicle worked on and dont try to over Sell you something that you Dont need
The Ac in my truck was blowing hot. I made an appointment and took it in at 7:30 AM this morning. They fixed the issue for a very reasonable rate. The staff was wonderful and I was back on the road by 10 AM with nice cool AC. I highly recommend.
Great place for just about any repair. Good tire deals too. They do honest business and staff a great group of guys. I would recommend this shop to any of my friends or family. I give them 5 stars.
The service and management at the store were very helpful in figuring out which tires and wheels would fit the vehicle. Our Jeep is lifted and we had to figure out what tire and wheel would work best and come in on our budget. The service tech had 3 sets of wheels and tires there so we did not have to wait and find out what fit best. Could not be happier with the way the Jeep performs and how helpful everyone at Jack Furrier Tire on 1st Ave was for us.Thanks againCC
I have been overdue for an oil change for several weeks as I never seem to have time to stop and or wait to get it done and do not trust many people with my car. I do however trust Jack Furrier Tire & Auto Care. Driving up 1st Ave. with a little time on my hands spotted a Jack Furrier Tire & Auto Care. I quickly pulled in and was promptly greeted by Jason. I explained I need an oil change and was going to wait. No problem, he had my car in a bay within 5 minutes and I was out shortly after. Quick, and respectful of my time, and because I originally purchased my tires at Jack Furrier Tire & Auto I also received a free tire rotation where they found a nail in one tires and also repaired that for me at no charge. I highly recommend using Jack Furrier Tire & Auto Care.
The customer service here was amazing! I went to patch a tire and get new rims and tires onto my car. The staff were all very nice and kept a very light atmosphere and at the same time caring about the service they provided. Ive never had such a great experience at a shop, definitely will be coming here for everything now.
I was referred to this location by a coworker. I really enjoyed the service that I received. Jason, Allen and Aaron were all very friendly and helpful in my situation. I got my alignment done and fluids swapped in a timely manner. These guys are definitely quality driven and stand behind what they do. Would highly suggest!
The gentlemen at the counter were the most considerate I have ever encountered at a repair shop. They made sure that I understood what my car needed, how much it would cost, how long it wold take, and that I was comfortable while I waited. Im a new loyal customer- thank you!
I take all my vehicles here always have. They are always honest and do great work. I dont trust anyone else in town with my vehicles.
All I can ask is for honesty and these guys have it! My car blew a tire and they were nearby. Although they didnt have the tire in stock until next day they offered me a ride home in their shuttle. The next day I came walking my dog (i only lived about half mile away) and the car was ready to go no issues. Prices reasonable too Thank you!
Happened to be in their area while running errands and stopped to see if they could do a trip check of my car and rotate my tires. Everyone was so wonderful and friendly, and I was only there about 40 minutes. And to top it all off, they didnt charge me! Because I have been a customer for about 4 years, this is what I call extra special customer service! Highly recommend Jack Furriers on First Avenue!
I came in for an oil change and new tires. It was relatively late in the day and Jason the manager there, got me in and took care of my car within a few minutes. He knew what my car needed and prepared me for my next visit. The guys at this location really care about their work, which makes me feel safe. Knowing that my car was serviced here just gives me a piece of mind that I havent had anywhere else. Thanks Jason and your guys at this location. I will be back and will be sure to tell all of my friends about your wonderful service!
It was very easy to get into this place!!! Both by appointment and location!! They did a great job with keeping me up to date with what was going on and how much it would be. So there wasnt ANY surprises and my vehicle was completed in a timely fashion. If you are in need of any and all repairs I would call them!!
Avoid this place at all costs!Had to stop my car off to get an issue checked out on my rear tire. They said they couldn’t get to it tonight and to leave it with them overnight and they would look at it in the morning.They did not do any inspection whatsoever! I am a short person and my seat was not touched whatsoever. No one just magically puts your seat back to exactly how it was originally.On top of that, I have a severe misalignment issue that they didn’t even mention which would have definitely been noticed had they actually moved my car into their bay and actually looked at my car.When we went in to pick up my car, they said that part of the tire arm was severely bent and twisted. It was a part we had just replaced. They said part of it would need to be replaced and the part itself cost $60. We found the exact same part up the street at Autozone for $6. They said it would take 4 HOURS of labor and cost us $400 dollars just to replace the part they said was broken. It took us 15 minutes. And we are untrained and just had to rent a tool for a day from Autozone.If you are a woman or are older, they will lie through their teeth to get any amount of money out of you as they can. Go literally anywhere else. These people are crooked and will run you dry wherever they can.
Allen and Conner are always so helpful, whether on the phone or in person. My Nissan Pathfinder was in their shop on Saturday 9/29/12 needing to be fixed. They also checked why the Service Engine Soon light was on- fixed it plus a few more details and did such a great job in getting my vehicle back to me that same day. (Husband needs his vehicle to work, I need mine) Two days later the light came back on and I called and talked to Conner, he said bring it in and well check it out. Today 10/02/12 I brought it back in and Allen had it checked out, had it fixed and had it back to me within a few hours. No problems since! The men that work there are all very nice and ready to help and answer questions. Ive taken both our vehicles elsewhere and have not given the service we have got at Jack Furriers. Its nice to walk in and they know my name.(Although they keep it pretty cold in the lobby they always have coffee waiting)Great job to the guys that work at Jack Furriers on N. 1st Ave.
I wont take my cars anywhere else! These guys listen and get it right and dont take advantage. Jason the Manager, hes the best. Fair, friendly, knowledgeable and fast. If they cant get you in right then they will get you in asap. Expect them to be busy because they are the go to guys. Been a long time customer for over 15 years. It doesnt have to be a bad day because you need repairs. These guys are serious business. Talk to Jason and tell him Marilyn sent you! Cheers!
I did 4-wheel alignment at Jack Furrier (3002 N 1st Ave., Tucson, AZ) for my 1999 Toyota Camry on Oct 18, 2013, which is covered by 1-year warranty. In Jan. (I don’t remember exactly date because they did not give me any invoice), I did another 4-wheel alignment (under warranty) again due to a curb crash. Finally, I was told that nothing was wrong with alignment, rather they did balancing and rotation (nobody talked with me before the service).One month later, I realized that my two “Good Year” tires front tires were replaced by two used “Star Fire” tires (manufactured in 2011). I’m sure I had four “Good Year” tires after my first visit to the Jack Furrier shop. From then on, I only visit the Jack Furrier shop. I did not visit any other tire store or garage. I went to the shop to ask Jack Furrier guys if they replaced my “Good Year” tires with “Star Fire” ones. At first, the representative said, “ It does matter as long as the size is the same”. However, after I indicated him that the “Star Fire” tires (low profile, cheaper tires manufactured by a China company) are terrible with a lot wear and many many tiny cracks at tire shoulders, they did not admit they replaced my tire at all. Rather, they asked for proof to prove that I had 4 “Good Year” tires before their service. I have never heard that I need produce proof to prove I have how many and what kind of tires before any tire service. They did not show me any related shop policy. Jack Furrier service guys did not ask me for this kind of proof before they did the alignment, either.After I negotiated with them, they refused to take any responsibility. Without any proof to show that I had 4 “Good Year” tires before, they would rather assume that I replaced my tires then blackmailed them. I have never felt more humiliated than this.I decided to go to this shop because Google users gave it very high review scores. I assumed they are responsible and professional. I was totally disappointed by their service, and shocked deeply by their service attitude. I will not go to Jack Furrier any longer (even though I still have 7 more month warranty). Another reason is that, I don’t want to show them my vehicle title every time to prove that I have a car. Otherwise, no responsibility if my car is missing.What a shame!!! They dont deserve any star.
I have been bringing my car here for service for years and wouldnt want to go anywhere else. The best mechanics (I have an older car, need I say anymore). The mechanics do amazing work!! The manager, Allen Lavaty is great! I have total trust and faith in his assessments and recommendations. He goes above and beyond to see that you get the service you need. The people I have come in contact with at the front office area, have always been more than helpful and friendly. Honesty, trust, friendliness, best mechanics why go anywhere else?
Wonderful service! Came in on a whim when it was the closet tire and auto repair place nearby when I discovered my tire had a large nail stuck in it. They gave great advise and didnt charge since the problem was minor enough.Ill be going back again in the future!
All around outstanding service. Mike was great and answered all my questions. Mike appears to be a great asset for the company. Mechanics did a great job on my car and were quick. They even spotted mistakes that were made from the last place I took my car to. Highly recommended this place and when you go Mike will take care of you.
Mike is just the best! He goes above and beyond for his customers. Very friendly and honest guys that do great work.
Attentive. Fair. Friendly.I found Jack Furrier by accident, trying to find a place to get the nail in my tire fixed. I havent been to another car place in Tucson since. No matter what I need, all the associates at Jack Furrier make sure my self and my car are well taken care of. They pride themselves on delivering a quality service. I am so impressed with Jack Furrier, any time my friends need their car fixed, oil changed, or just a check up, this is the only place I recommend. Thank you!!
Before I found Jack furriers on 1st Ave I would always have a tough time trusting car repair places, not these guys! They are beyond professional, kind, courteous and are 100% truthful with you at all times. They wont try to upsell you, they fix the problem in a timely manner, and always communicate effectively. I will not be taking my car anywhere else but Jack furriers on 1st Ave. If I could give more than five stars I would!
This place is awesome! I took my car in because I had a slow leak in a tire. I did not buy my tires from them but they had great reviews. Well they fixed it right away and DID IT FOR FREE. Thank you!!!
Jack Furrier Tire & Auto Care are simply the best in town. Their customer service was top notch ! Without a doubt, I will send my family and friends over! The professionalism was exceptional! Thank you!
Went in for an oil change, they got me right in! Ruben was very nice and helpful, another man helped me look at some tires and explained to me why I need new tires! They rotated my tires and fixed the flat tire I had! They are very professional, and ill be going back to them again for my next oil change!
I have been using the team at the 1st Avenue location of Jack Furrier for the past year. They consistently over deliver against my expectations, usually coming in below the estimate, and always doing a great job. On one occasion, I had a vacuum leak which was not resolved, but they immediately attended to the issue at no additional charge. The team is consistently cheerful and willing to help. I TRUST this team implicitly!I would highly recommend this team to anyone, especially those who may not be knowledgeable about autos, as they can be confident they will be treated fairly and honestly.
These guys are awesome highly recommend them to anyone with a automobile. They will get you in n out. These guys here are the only ones who are to be trusted with my car.
Great fast service, helped me in 20 minutes at end of day. recommend 100%
I have had oil changes done at JFs First Avenue location over the years and always found them to be pleasant, fair and reasonably priced. This past Thanksgiving Friday Jason fit me in at the end of the day because of a mysterious engine leak. It turned out to be coolant, and all I needed was the tightening of a radiator hose clamp. They topped off my coolant and sent me on my way with no charge, telling me to come back if the leak returns. So far so good! Its refreshing to be able to trust an auto shop!
Great service
These guys are nice and want me to get what I can afford. Mike didnt try to sell me tires above what I needed. Someone even brought me home since there were two cars ahead of me. I didnt have to wait 2 hours in the waiting room.
Jack Furriers. An amazing place takes great care of their customers and their automobiles. I highly recommend this store. Theyll definitely make sure youre a happy customer. I rate them a 10.
Great service from Mike and the guys at Jack Furriers...moved to Tucson 10 yrs ago and have been dealing w/Mike since then...thanks again...
My car is like a brand new machine! Thanks, guys! You didnt have to take my mudflaps off for me for free, but after paying for my services, you did! Thanks again. You will get my business next time around.
Fast and friendly staff. Always a pleasure to get work done by this location. Reasonable prices and quality work!
I take all my vehicles to Jack Furrier on 1st Ave for EVERYTHING. It is such a relief to me that I have Allen and Jason that I can trust. I can just drop my car off and I know that Jason will call me with what needs to be done. I know Im getting the best price with the best service. Jason also tells me when nothing needs to be done. Absolutely the best guys.
I went in under the impression I needed a new tire when the staff informed me they could indeed patch the tire and I didn’t need a new one! They chose honesty and integrity over making some money! Made my day! Thanks guys!
In MY OPINION, this company is run by crooked shady people, and allow their “store managers” (NO NAME)do drugs with customers on property(as witnessed). Would not trust them with a child’s battery car, much less one I drive!Will be posting a photo soon of how they allow their managers conduct business, and make text message threats, with name calling, because they don’t like their reviews .
The level of serve cant be matched anywhere. Out of town and a nail I our brand-new tires. We pulled in, they got us fixed and back on the road in 20 minutes or less.
Had a punctured tire that I had swapped with a spare. They patched my tire, swapped it, and put the spare back in the trunk all for FREE! Definitely would recommend, they are awesome!
I have been a customer of Jack Furriers for 6 yrs. I trust them with my Nissian Altima. Cant beat a great oil change for 30.00. There professional mechanics. Very honest. They will work with making your cost with any other work needed. They have never done me wrong. I trust them 100% with my vehicle. You cant go wrong with Jason & Mike!! Go out & find out for yourself!! Im true to my word.
I brought my truck in on Thurs, 10/12 for an oil change around 1:30. I was told it would be about 2 hours, and I was given a ride home. At 4:30 I called and they said there had been an unexpected delay and they were behind, but it would be done in 20 minutes or so. I explained I had company coming in an hour, so please call when they were on the way to get me as I had to put food in the oven. At 4:50 they called, then showed up at my house with the truck! I am so appreciative!Signed,The Newest Customer for Life
I took my 16 year old Honda CRV in for a broken AC and the staff did an excellent job at communicating with me and not over changing. As a female who knows little about cars they explained everything to me and I felt comfortable. Staff all very nice, especially Lionel on the front lines. Thank you!
Ive been bringing my cars to this shop for over twelve years and would enthusiastically recommend it to anyone. The manager, Allen, really knows his car stuff, and Id say customer service is a big priority of his. Alberto, the mechanic who usually works on my car, is awesomely talented and goes above and beyond to get the job done. I guess most important to me is the piece of mind I have knowing I can trust Allen not to sell me services or repairs I dont need and that my car is dependable and safe to drive-that was such a huge deal when my daughter started driving.
I was very pleased with the service I received at Jack Furrier on N. 1st Ave. I went in this morning to get three new tires since one of my tires had gone flat. During the course of my service Allen Lavaty approached me and let me know that the flat tire (one I was planning to get replaced) still had a good tread and the front two could wait to be replaced until fall. I was surprised and ecstatic to find that this company is run on the value of Honesty which is not something you find everyday. Allens honesty is one reason I will be returning to this Jack Furrier come fall to replace my two other tires. In between his customers Jason took the time to keep us updated on our service and help entertain my two and a half year old. As busy as this location was I felt like my service time was quick without feeling rushed. Thank you to the staff for making us feel like family!
Very polite. Was able to get us in right away. And fair prices. Plus, free coffee.
Great shop to take your vehicle to. Friendly employees, great prices, and fast service. I wont take my truck to anyone else.
Change oil and had transmission system flushed. Timely service and would recommend
Went in there with a flat tire. Had my 3year old son with me. They took the car right in and fixed the flat in 30 minutes. And they didnt even charge me. Just got a customer for life. Thanks Jack Furriers.
A fantastic company that’s always willing to go the extra mile, I love this place and recommend it to all friends and family.
I have been bringing all of my cars to Jack Furrier for over 20 years. I can honestly say that I have never experienced better customer service and quality car care. Once I went to a specialty shop for some specific work on my Acura and it was totally botched. This has never happened at Jack Furrier. I highly recommend them!
Alwayss Great Service! The crew on 1st Avenue has always taken great care of us! The diagnose the problems quick and get us back on the road so we can take care of our customers. I would highly recommend them!Went back with my personal vehicle and once again you just cant beat the quality of service! Jason took care of me again.
Quick helpful service at a decent price. Can get kinda busy so call ahead if youre in a hurry.
Literally changed my flat in less than 10 min. Then gave me the lowest price out of 6 different shops for two front wheel tires. Great costumer service, and FAST.Ask for Aaron.
I have been a customer of These guys for many years. Allan at the First Avenue store is a great manager and an even better person. I have a flat caused by running over a nail, took it to them after I put the spare on, in and out in less than 20 minutes, just a smile and a no charge, you buy all your tires here and we appreciate your business. I had a new tire blow out while hunting last week, took it in today, they replaced the tire, mounted my spare back under the truck, out in less than 30 minutes. The customer service and the products they sell and SUPPORT is awesome. Thank you Allan and your team for all you do for me, I appreciate you guys greatly. Mel Holsinger.
Ive used Jack Furriers a number of times at their Oracle and Magee location and love them! Recently Rick Furrier helped me get some great tires for my car (5th time I have got tires from them) and each and every time the team up on Oracle have done a fantastic job. I highly recommend them!
They were fast and efficient until..I left and realize they put on my tire wrong and it kept hitting my roader I had to turn around and have them fix it.
Great guys. They share a lot of information and explain the details of the work.
Outstanding honest service. You will will be very comfortable knowing that the service they suggest and provide is what is needed and nothing more!
Fabulous service, great prices! Wonderful and helpful staff. Very trustworthy.
The staff was very helpful and polite. Very good communication with me. Ive gotten 4 tires from this place, and if I was in need of more this is the place Id go!
Wanted me to wait for hours. Even if I made an appointment, it would be hours. There only answer was to show up first thing in the morning. I left and went somewhere else.