This is my 4th repair with All Mobile Matters. They are always do a great job with my repair needs.
Jake was really knowledgeable and fixed my water damaged iPhone within an hour. Fast and friendly, saved me almost $600 from what I would have had to pay through my carrier. Will be bringing any electronics back here if I ever need repairs, definitely recommend over the hundred other repair shops in town.
Excellent service. The other 2 places at the mall either where never at their shop or tried to bait and switch me. All mobile matters are well priced and quality service. I will use them again in the future.
Had to get my laptop screen replaced, they were the easiest repair shop to work with Ive ever had the pleasure of working with. Fast, and extremely knowledgeable employees with a lot of experience in their field.
I went in with an iphone x that had a broken screen and bad battery! Jake took care of me like a charm! So nice and and so helpful! Will definitely be returning
Very quick and efficient way to repair your phone. Since it is located in a mall you can just drop off your phone and go shopping before you know it they have your phone ready and repaired!!!
So far i am happy customer. I paid to have an iPhone 11 unlocked. It is now 7 days later fingers crossed...
Donald Kennedy did a great job for me today at All Mobile Matters, Tucson Mall when I needed a new screen protector. He completed the work in a polite and efficient manner. The cost was very reasonable, and the service took no time at all. I was grateful for his help. I’ll definitely go back there in the future.
I have taken devices to Jake at the Tucson Mall locations at least four times. Every time I received fast service and a high quality repair. I will keep coming back for any future needs.
My iPhone 8 was cracked and the led screen also. I booked my appointment online and I quickly got a call from Jake to confirmed the appointment and told me exactly where to find them. In less than an hour he had my phone ready. & he gave me a good price on my screen protector and case. Thank you!
I went to them to fix my broken Nokia screen. They didnt have the screen in stock so they had to order it and they notified me it would be in within 3 business days. Cool no problem. Waited until a week had passed with no contact from them in regards to the screen only to find out that it had been broken in transit and they had to reorder another one. Another week and a half passes by with no contact or confirmation from them. Finally I went in today to figure out what was going on upon which they told me the screen was in but a manager had to install it because no one else knows how to install Nokia phones and guess what? THE MANAGER ISNT ON SHIFT TODAY! I demanded a refund and they still charged me a 20% restocking fee. This is unprofessional and completely a waste of time and money. I DO NOT recommend going here ever unless you want to waste money and time and still end up with a broken phone
Great customer service, staff is very helpful and friendly. I had a screen replaced on my grandsons phone and it was done quickly, I went back to have a screen protector put on my phone. Both times service was excellent, I highly recommend!
Had a Switch and they repaired it in record time, great service and every employee there is amazing. They have amazing customer service, timely repairs and make sure every customer leaves with a smile. 5/5 in my book and will be heading there anytime I need a repair, they have gained a customer for life.
Jake at the Tucson Mall location was super kind, and very helpful. My girlfriend recently had hers replaced by a competitor in the same mall who left bubbles on the edges, and he offered to get it fixed without a hassle or extra charge. Can not recommend him enough! Stellar customer service by a stand-up guy 🙏💯
I took my daughters phone to the All Mobile Matters at the Tucson Mall. Her screen had been broken by another kid in the neighborhood. It was pretty bad so I asked how much it would cost. It was $79 +tax. I didnt think this was too bad for her Motorola phone. It took a little over a week to get the screen because it had to be ordered.Update: I am changing this to a one star review and here is why: Ariel replaced the broken screen with the new screen, but he did not put the speaker screen back in. We took the phone back to show him as soon as we realized it was missing. He found it in the old screen so was able to save it, but he wanted to wait to put it in until he had a second screen in case he broke the new screen in the process. He had also accidently melted a part of the back of the phone, so he ordered a new back also.We went back when we were notified the new back and screen were in. The back and mesh were replaced and everything seemed fine. The next day the screen would not turn on. The phone was on and making noises, but the screen was completely black. We took the phone back and they used the second screen to replace the first screen. This worked fine for a day, but then the screen would go black again.We took the phone back again and were told they wanted to send the phone to their headquarters in Phoenix. This took about 1.5 weeks. When we got the phone back everything seemed fine. The next day the screen was black again. We took it back and the manager, either Jake or Daniel, showed us how to do a factory reset on the phone. He said this should fix the problem and if it didnt to bring the phone back and they could give me a refund for the repair.This seemed to fix it, but then 24 hrs later the screen was black again. We went through this for a few days, factory reset and then working for a day and then having to reset again. This was frustrating!I took the phone back one more time and told the employee there that I had been told I could get a refund for the repair. He said they had ordered a new phone. I asked him if it was to replace the phone. He said no, they were going to take parts from the new phone to fix the phone we had. I told him I thought that was ridiculous to take apart a good working phone to fix a broken phone and that I would rather get a refund at that point and just go buy a new phone if they werent going to replace the broken phone.He refunded me part of my money and said he would have to get manager approval in order to give me the rest of the refund. Then he told me it would show up on my card if the refund was approved. I never received a refund.I would not recommend this place to anybody. They ruined my phone and then refused to give me a full refund. I ended up having to go buy a whole new phone.
Super friendly staff. Daniel was working the counter and though the site said 40 minutes to repair, he was able to get it done in about 15. Definitely planning on going back
Fast service. Daniel got me in and out and the best price possible. Would highly recommend and will use again in the future!
I saved over 700 hundred dollars by getting my phone fixed. I thought it couldn’t be fixed but it could. Thanks to the great service, reasonable pricing and 100% percent reilable store. I definitely recommend their services. Best prices in town!! Also the fact that they are in the mall makes the waiting go by super fast by walking and shopping around while waiting for my phone.
You know these moments when you hire someone to do a job you are just too busy to do yourself, only to find the results are so bad you should have really done it yourself? Well, this is not that kind of store!Adam is a very experienced professional who does what he says hes going to do and completes it by the promised time. Where else do you find a guy like that these days? Thanks again for fixing my S7 during the busy holiday hours and giving me tips how to extend the battery life!!!
Got my IPhone 6s fixed by Daan today. It was quick and it looked great! Made one errand today easy for me thank you so much!
Great experience! Ariel was friendly and professional. My phone was done in the time he promised. Would recommend to anyone!
Richardo helped me out at the store at Tucson Mall, and the service was great. He not only explained the different was in which I can protect my phone, but he also put a glass shield on my phone. It includes a warranty, so if it ever cracks, Ill only have to pay $5 to replace it! Richardo was professional and quick, and I am more than satisfied with the service and with my new screen protector. Ill definitely go back and I recommend All Mobile Matters to anyone who needs their phone repaired!
The experience at this establishment is nothing short of fantastic! My wife even said they saved her life! Jake Cirelli was who we worked with and he gave exceptional service. We will definitely recommend this place to anyone! Everyone should feel this good at the end of a business transaction! Not to mention they are pretty cheap!!! I would give 7 out of 5 stars if I could!!! Superb service!!!
Ramon is the best! All staff here is awesome! My iPhone got ran over and for a cheap price they were able to repair my phone like brand new! Thank goodness so I didnt lose my data on it! Go to them for all repair needs!
Went on a Monday 10/29 to have a phone serviced at the Tucson Mall. Francisco quickly answered all my questions (& I had many!). He was able to get me back on my phone in less than an hour. MUCH friendlier, & helpful than the verizon store. We will definitely be back to all mobile matters & I would recommend them to anyone.
These guys are AWESOME! I went to 2 different batteries plus only to find no one available or a 5 hour wait! All Mobile Matters changed my battery right away and charged it while I shopped. Their excellent customer service didnt cost extra. I will definitely return for any future mobile needs.
This place is great went inside the store and got my phone fixed in less than five min. The guy who fixed my phone was Jake l. It’s a really great place to get you phone fixed.
Adam at the Tucson Mall was awesome. Had my grandmothers iPhone 6s fixed in 30mins new screen and everything. The price was just about the same as everywhere else I looked. I saw a high rating on Google and tried it out. The phone worked perfectly and Im happy if needed I will be back.
Excellent customer service, the technician was really looking out for me. Ariel went above and beyond to make sure I was satisfied.
My experience at All Mobile Matters has always been great. Ive gotten multiple phones fixed here with no problems after the repair whatsoever. All the charges are up front with no hidden fees or services added. Ramon was a great help and Id definitely recommend to anyone in need of electronic repairs.
Awesome experience at all mobile matters. Daniel helped me right away and fixed my screen in 30 minutes! 10/10 recommend.
Pretty nice costumer service. Surprisingly fast fast service, very satisfying. And service is genuinely just human. No bs, just borderline perfect service.
Daniel was incredibly helpful. He was efficient, friendly and professional. I highly recommend all mobile matters!
Got my iPhone 7 screen replaced by Ramon. Thanks so much definitely recommend all mobile matters! Fast and fair pricing also.
Daniel was very friendly & efficient. He is also a Purdue fan since we beat Ohio State in football last weekend. Awesome service!
They can fix stupid. I put an SD card in the SIM card slot in my brand new phone, which of course then stopped functioning. The staff person was helpful and pleasant and had my phone fixed in under an hour. It was FABULOUS!
My phone was cracked all over and I came in and the service was very friendly. Daniel was able to fix my phone in under 30 minutes and it looks brand new! Prices are really cheap too. I will always come here to get my phone fix
Jake was awesome!! He put in a new battery in my iPhone 5 because the old one was swelling like crazy. He was courteousness, helpful, quick, and efficient. The price was very reasonable as well. Thanks Jake!
I brought 8 temper glasses for my whole family one of my phones cracked and its only supposed to be 5 bucks to replace. First of all not only did they not find the phone in the system they expected me to pay full price again. Second tried saying we have different glass on there like we took it off and put a different one. Shady!!! Dont take your phone there to be fixed or buy their over priced temper glass! I am disabled and it was easier for me to go this route, never again!!
Daniel Seda assisted me with my mobile phone protection. Extremely helpful and professional! I really appreciate his time will be back!
Customer service was quick and easy. They hooked it up and fixed the phone with in an hour. Staff was cool and down to earth. I highly recommend them to anybody that needs fixing
This place is great! Ask for Trey, he fixed my iPhone 7S Plus for free. It was a dust issue inside the charger. I was told about this place from a friend. This place is legit!
Great customer service, the tech today was super helpful, would definitely return for my phone repair needs
Took my sons Ipad Air in today, they were able to fix it a make it look brand new, and the cost was very affordable, and all done in less then 2 hours! I am very pleased with my repair. I highly recommend this place!
Daniel seda is a wonderful worker! Great customer service. Definitely going to come back if my phone breaks again
This place is great. I smashed my phone and needed the glass and lcd screen replaced. Ramon took care of me right away and my phone was fixed and ready after an hour. The price was reasonable. I would recommend all mobile matters to everyone.
Best experience I ever had getting a cell phone repaired. Jake was outstanding. If given the option I would rate them six stars.
Daniel really helped me with a systems error. He was friendly and knowledgeable everything on the phone. I really appreciated his help.
I came to these guys with a problem and they solved it it with a caliber of grace and skill unparalleled by any others. I won’t go anywhere else after how well I was taken care of. Thank you Daniel, I’ve already told 3 people that if you want it done right they take it to you.
Got my note 8 screen replaced here they did a good job and fast
My ipad wont take charge so i took it at All Mobile Matters and got help from Daniel. Custumer service was awesome, he answered all my questions without pressure into buying stuff that i really dont need. The plus side is that the store is at the mall so waiting an hour was a treat. I was shopping while waiting for my tablet to be repaired. Thanks Daniel!
Great store! Jake was super helpful and I saved a ton compared to going to the Apple store.
I had shattered my screen last Monday to have it fixed before a final and needed it stay on Tuesday. I went in Tuesday because I was booked solid- Adam was so helpful and fixed it within half an hour. Thanks all mobile matters, thank you ^_^
All moblie got me in the door Ariel did awesome job Assisting me with my cracked screen got it done while I shopped around couldn’t pick a better place thx again works an looks good as new
Amir helped take care of ordering the new screen for my lg g4 in a matter of minutes! Ray was extremely fast replacing my screen and did a wonderful job, especially for it being the first lg g4 that they had fixed. Service is great and for a great price. I highly recommend their service!
All mobile matters is fantastic place to have your phone repaired at. They had the part in stock and at a competitive price also had it ready in less than an hour. Thank you guys!!!
Great service. I will go no where else for cell phone service. My IPhone camera failed and they replaced it in about 39 minutes for very little money. Communication was top notch.
David hooked us up with a great screen repair, my phone looked brand new. I dropped my phone, and he made it look as pristine as it did day 1 that I owned it. I highly recommend coming here if you have an oops.
Dan the man helped me out today last fix of the day. So much assistance and answered all the outlandish questions i had about the products and services. Thank you so much! HOLD IT DOWN
Amir was very polite & friendly. The severe was exceptional. He shared all the information needed. The replacement screen cover price includes a warranty for another replacement if needed for $5.00. Very happy with the product & service.
Fast service, their glass screen protector actually works. I dropped my phone and my screen didnt get a scratch.. The screen protector took all the hit.I highly recommend you pay them a visit
Super efficient and extremely nice. Ramon definitely took care of me and my phone for that matter. He fixed it as though i had just bought it brand new. I would recommend this shop for any phone repair that you might have.
Went to the one at the Tuscon mall. Jake did an awesome job, got my charging port fixed and replaced as well as my battery for my Nexus 6p. Only took about 45 minutes, and all for a reasonable price. 10/10 experience.
Amazing work! Highly recommended!! They are extremely helpful. Nick did my iPhone 6 screen repair, I am extremely satisfied, he was very professional and helpful. Highly recommended.
Great experience. Very helpful, patient and knowledgeable. Got me functional quickly and affordably! Francisco was excellent.
We had an issue finding my Moms phone in their system, but Daniel was great help and replaced her screen at a great price. He also did a great job replacing the screen!
Jake Cirelli fixed my LG G4 screen that has been cracked. Upon picking up the phone, everything seems to be great. Looks good, everything is functioning well and I have a 90 day warranty. Thanks guys!
I like my phone, but the battery was failing. It has a built-in battery that cant be easily replaced. Saleem had one in stock and replaced it for me in about an hour. Now my 4 year old phone seems like new again.
I found out about this place online. Yea, the video looked good but I was still skeptical... Anyway, once I arrive at Mobile Matters I was greeted, The rep took my device and said by the time your done shopping we will be finished... Well I just returned and Im very satisfied with the work performed, Thanks Mobile Matters!
Probably one of the most pleasant services Ive had to get in Tucson. My screen was effed up to say the least. I brought it in and Ramon hooked me up very well. Definitely will return for my future mobile servicing needs.
Daniel was very helpful and efficient with our time! He made he process easy and fast, thank you so much!
Amazing customer service. Francisco and Jake were awesome! Highly recommend this location and Park Place Mall.
Fast service. Super personable. Daniel was great. Highly recommend.
Thanks Jake for all your hard work on our phone. We appreciate you guys! KeepUp the good work! If you need your phone repaired this is the place to bring it. Thanks.
This is the best place to get your phone fixed. Great SERVICE. Ricardo took really good care of my transaction. I would highly recommend this place.
Jake and staff were very helpful and friendly! Phone is good as new for a reasonable price
Came in to get my phones screen repaired. Was greeted by Nick who was very helpful. Overall Great customer service. Very quick phone screen repair, would highly recommend.
Ramon did a fantastic job fixing my damaged phone. It was good as new when he finished and he was very courteous and helpful. I would most definitely recommend this store.
Adam did an AMAZING job fixing my wifes phone! Looks like it just came out of the box when she first got it. I dropped my wifes new iPhone 7 Plus and completed destroyed the screen, she was so angry! Adam fixed the phone in less than 30 minutes and was very knowledgeable and answered all my questions in plain English. He showed me all the options All Mobile Matters offered and was very professional.I will always insist that Adam does my future repairs if I even have to come back. Be sure to ask for Adam!
Kind of high price to fix a screen but they do good service
After being quoted $50 more at the Gamer Warehouse up on the 2nd floor to replace the cracked screen on my 5th gen iPad, I went and stopped by All Mobile Matters. Jake couldnt have been more professional and accomodating. He was able to replace it perfectly in just one hour and I couldnt be happier with the service. I would highly recommend him and AMM for any phone or tablet repairs, and Ill definitely give them my business again in the future if the need arises!
I thought everything was good at first but i’ve had to come in 3 times to get my screen done due to the lcd not going on correctly by their employees who just sit around on their phones. The third time the guy dropped and cracked it and said since it’s cracked we can’t replace it again.
Happened in the store and had such a great experience! Thank you Jake and Jared for making my phone pretty again at an easy price!
I was helped by an employee named Nick he was very helpful and promising and the service was great and quick. Definitely worth their price. 👌
Walked into all mobile matters yesterday because my phone would not turn on. I am more than pleased with the help they provided! A young man, Richardo, helped me by resetting my phone and as soon as that was done my phone worked! Will be recommending to family and friends.
Fast & knowledgeable. I have used this little mall shop several times due to my stupidity in creating cracked screens lol! I prefer them to Apples circus at their store for repairs. Jake Cirreli is an especially good repairman & He Is a good thorough teacher to customers w cell phone hardware issues. P
Ray was very professional, quick and got me my phone back in working order in no time. Would recommend to anyone. Thanks all mobile maters
This is my third visit and I have been delighted every time! Great staff who are very knowledgeable and service-oriented. I wouldnt dream of going elsewhere.
Service was great and the employee worked fast! Would definitely recommend!
Went in last minute to repair my iPhone 6s, Daniel was very helpful and got it done In less than 20 minutes
I had a bulging battery in my iPhone 6 and went looking online for the closest repair shop. Really glad I found All Mobile Matters. Nick did a quick, professional job replacing the battery and was also a very nice person to work with.
Daniel provides personal professional service and we are very satisfied with our experience at “All Mobile Matters”. We highly recommend this business.
It was fast and easy.. Jake cirelli was very helpful and guest friendly. I will recommend this shop to friends
Daniel has great customer service and was able to help me purchase additional products I needed. Thank you very much!!!
That was quick! Not cheap, but still less than an insurance claim wouldve been. Glad to have my phone back to normal.
Great job !! Screen turned out excellent ! Would definitely recommend
Great service, Daniel got it done super fast!
Located at the Tucson mall. Jake Cerelli did an amazing job fixing my I phone 7 plus and it only took about 20-30 minutes! He also perfectly applied my screen protector. Yayyy👏🏼
We had to get our I phone fix here and are very happy with the service. Nick was super nice and our phone was ready right on time. Thank you Nick!
Nicholas (dont know his last name, but hes a tall-ish dark haired guy who looks to be in his early 20s) was my technician. He got my totally screwed up Galaxy S4 jury-rigged well enough to get the contacts and data off of it. Because the repair was much more complicated than I had thought it would be, it took 30 minutes longer than the estimate to fix, so he gave me a discount (even though it wasnt his fault). Would definitely recommend.