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Verizon Authorized Retailer, TCC
5870 E Broadway Blvd Suite 142, Tucson, AZ 85711, United States
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Verizon Authorized Retailer, TCC

Comments
Qu
Review №1

Jesus was great even went out his way to go an hour away to find a phone for us just so we can leave with one..... EXCELLENT CUSTOMER SERVICE

no
Review №2

Verizon is the place to go well service great customer service, people are very help ful including Manuel, Ray, and the big bro Delgado. Recommend to check them out, and the service thanks for the help

Pa
Review №3

Ruined literally every aspect of why we went in...Walked in with a phone from another carrier and wanted to trade it in for the same phone with Verizon.Wanted to switch our plan to Unlimited.Well the phone was never set up/activated and the plan was never changed.It took an hour and forty minutes to hand us a phone that was in no way set up. We could have just done the trade-in and walked away with the phone to activate ourselves and call customer support to change the plan.But thats not all... They also messed up on the trade-in credit. Now I have to pay an additional $355 because they credited my account $355 several months ago. Instead, they were supposed to put a $450 credit on our account that offsets the cost over the course of 24 months.

Ma
Review №4

Manuel was good and took time to help us we are very satisfied with our service we received by him. And his knowledge of the devices was great thank you

So
Review №5

I am overall pleased and super satisfied with the high level of customer service that I received from the store manager Oscar of Verizon store#142 at Park Place. The attention and communication level I got from Oscar made it all complete and definitely would recommend all to come down for your needs. Thanks Oscar!

Mi
Review №6

Great service in purchasing my new I phone 11. Manuel was very educated and helped me thru the process of setting up my phone!

Je
Review №7

Manuel was a ROCKSTAR!!! He was very helpful and funny. I would say the customer service was great

Ta
Review №8

Jesus was extremely helpful. I prefer them above any store in Tucson!! 👌🏾👌🏾👌🏾

Xf
Review №9

Walked in just to demo a phone and manuel took the time to review any current offers. He found a few account problems that had gone unnoticed for years! He is a superstar! I walked out content and took advantage of the promos vzw had to offer. Thank you so much!!!

Ti
Review №10

Went into get our phones upgraded. Instead got our plan messed up (tried to give us a GB less for $5 off our bill but told us it was going to be 1 more then we were getting) and walked out with a free tablet that is going to cost us $10 a month. After we found out about the $10 a month we told him we didnt want it anymore if it was actually going to cost us something because we have 4 at home already. He told us it would be a $75 restocking fee. We hadnt even picked it up off the counter yet. Cant wait for current phones to be paid off. Always horrible customer service!

Ad
Review №11

Manuel was very helpful and answered all my questions and was very straight to the point, had a very good experience

Ka
Review №12

Best Store in Tucson. The staff is knowledgeable, patient and friendly. Thanks for a great experience!

Mi
Review №13

Great experience. Very very fast and friendly. Lived this experience

Gr
Review №14

Thank you so much Matt for staying open to help me with my damaged phone. Excellent costumer service. Would come here again!!! 👌🏽👌🏽👌🏽👌🏽💯💯💯

Pr
Review №15

Excellent customer service! I was throughly impressed with their ambitian to make sure I had the correct phone and plan!

li
Review №16

OMG best service in Tucson. I only use this verizon because of the friendly and knowledgeable.

Au
Review №17

Manuel and Jesus are awesome and it was a great experience

Jo
Review №18

Fun easy and very helpful please promote, very personable, good sales attitude, enjoyable!

To
Review №19

Extremely complicated exchange exchange between google, MSN and Apple; handled expertly by Verizon Employee, Chris and his co-workers. Great Job ! ! ! ! !

Da
Review №20

Excellent customer service from an independent retailer.

Pr
Review №21

Great customer service !

Information
13 Photos
21 Comments
4.5 Rating
  • Address:5870 E Broadway Blvd Suite 142, Tucson, AZ 85711, United States
  • Site:https://locations.tccrocks.com/az/tucson/5870-e-broadway-blvd.html
  • Phone:+1 520-514-9487
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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