If youre looking for some old and weird plumbing supplies, you found the right place. Tatjana is a champion and knows her stuff! Very helpful, knowledgeable and patient with her customers. The dude before me was vague and used weird terms...she was very professional and helped him with ease. The service that I received was fantastic. So polite. Her father must be proud. Ill definitely be back. A great local business. A gem in Tucson. Until next time...Peace out!

If youre having a hard time finding that special faucet part or shower trim part come to the store. The owner is so helpful and so knowledgeable itll blow you away. Being a contractor for 25 years Ive always used this store and if he doesnt have it he can order it.

Great selection of parts for almost any faucet you are repairing. Very knowledgeable staff as well. Highly recommend for all of your faucet repair needs,

Mom and Pop store. Best service Ive had in years.

This place is absolutely amazing. After hours of looking in the big box stores, I went here looking for a specific valve seat for my old showers. The lady that helped me took one look at a small, corroded piece that had been sitting in the pipe for 60 years and said, Oh, American Standard, we have some of these. She snagged some out of the back and 5 minutes later I was on my way to fixing my water leak issues. My experience was quick and painless. My only regret is that I didnt give them the business I gave the big box stores in the past. Would absolutely recommend.

I Highly recommend this business. They were not able to get me the item I was looking for but the went the extra mile to do some research online and find out where I could get it and made sure it was a better price than the manufacturer website. Thank you! Will definitely use them in the future. #supportlocal

I walked in & explained the part I needed. They knew just when I needed & found it for me in stock. Overall very helpful people & seamless experience for all your plumbing part needs

I was desperately looking for a tub drain replacement that would fit into our 1940’s tub. No online supply or big box store had what we needed. Multiple plumbing places where I live told me they’d never seen anything like our our old drain, and the only thing they can do is replace all the plumbing for the tub. I found this store online, called, described our problem and texted some pictures, and they were extremely helpful and shipped the bushing and drain that fit our tub. Problem solved for $32. Would shop here all the time if I lived in AZ.

Kind, humble & knowledgeable staff!!!They are very kind and helpful, we stopped by and where out and about it no time! The staff will help in anyway and will make sure you don’t spend more than you need to.They were very knowledgeable with our faucet problem, and were able to provide feedback!I’ll definitely be coming back :)

My go to place for advice and hard to find faucet parts. Very helpful and friendly.

An exceptional place to find what big box stores can’t provide. Also, great service. I will shop there first before going elsewhere. Paul

Best please in town to get your hard to find, and every day plumbing supplies!! The Best:)

Incredible service and prices that were so low it was shocking!I have already made a return trip.

I have been in Tucson for a long time. Still today as in years past if you need plumbing parts and cannot find them anywhere else, you go to Bonnets Stems& Accessories. The people are friendly and will do whatever it takes to help get the job done.Highly recommend you stopping by if you need help with your plumbing.

Love these folks!Twice I had little problems with busted bits in my faucet(s), and both times they had inexpensive replacements (when the big box stores didnt even know those parts existed). Moreover, all the other independent plumbing shops I visited around town (3 of them) mentioned Bonnets & Stems when they got stumped.The best in Tucson. Hands down. (Next time, I wont make the mistake of not going to them first.)

If you want help, I mean if you really want help go to Bonnets and Stems!I can not speak enough about the level of support the team provides. They are much more than meets the eye or the words in this review. They also supply a multitude of 3D printed supplies or can even assist with custom designs. The friendliest of the staff makes you feel like you are dealing with close friends.Dont waste your time with the other guys, go where you can trust that youll be taken care of! They will not hesitate to share their wealth of knowlesge and you will not walk away disappointed!

This establishment is EXACTLY WHY we need brick and mortar small businesses here in Tucson! Expert advice for the asking. They helped me out of a serious jam, with parts nobody else in town had, or could even understand what I was asking for. And the Internet? Forget about that! I hate to kvetch, but don’t waste your time with the internet on these matters which need expert attention. Specifically, they knew exactly what I was asking for. They had a rebuild kit for $13.85 out-the-door!!!! So not only did I receive expert advice, they did not charge accordingly. And as I was about to the exit, the clerk said, “oh ya, there is a second set of o-rings for the brass and Teflon parts from the kit, should you need them in the future.”So yes. 5 STARS

Awesome place- I walked with a broken little plastic part that rendered my Moen kitchen faucet inoperative. The owner took one look and said “I got it” - as he disappeared to the back- a minute later he emerges with a Moen OEM repair kit- and only $15.Saved the Day!!!

When you walk in the door, its like they already know what you need. Family owned forever. Quite knowledgeable

Smartest plumbing people on the planet

Knowledgeable and Helpful! Genuinely kind staff.After spending most of my day wet, groggy, and half-immersed under my sink, I tried to track down parts for my kitchen sink at Home Depot and Lowes -- to no avail. Thankfully, an employee referred me to Bonnets, Stems, and Accessories -- who recognized the part on sight and before I could finish my sentence. VERY helpful! Will be my first stop from now on.

Nice helpful people. Had the piece I needed. Assisted w removal of old valve (I could not remove prior to getting there). I will not go anywhere else. Customer service was GREAT!

I love this place. The owner really knows his stuff and is always willing to help out. They even have 3D printers and are able to use the 3D printers to make a lot of products.

Very friendly, honest and knowledgeable business. The best in their category in Tucson.

Awesome store that specializes in hard to find plumbing fixtures and parts. The staff there is family that has been in the plumbing retail industry for a number of years so not only are they knowledgeable but theyre friendly helpful and all around just awesome people to deal with. If he doesnt have it he will go above and beyond to located and get it for you. So if you have something that sold or not a wide or regularly used or sold plumbing fixture or part more than likely they either have it or I can get it for you so I would definitely recommend to go here for any of your plumbing specialty needs. My name is Joaquin and I work with 24/7 plumbing and native Tucson grown plumbing company and we use these guys regularly.

Always helpful. Great place to do business with. I have a house that still has the original plumbing from 1972. They are the only people in town that could identify my parts AND they are the only people in town that could replace them. Always greeted with a smile and eager to help. Thank you

Have a hard to find part and I was about to give up but was sent here by other plumbing suppliers. They have gone far beyond what I would expect from a business now days. Informal caring owner who is doing everything he can do to help. Need more places like this it will be the first place I go to from now on for any plumbing needs.

Best plCe to get your parts for facets, they are really helpful

Plumbing empowerment. The best place to go for plumbing parts. Dont waste your time at the big box stores. Go to Bonnets Stems & Accessories to find that fitting or replacement part. The most knowledgeable and helpful staff anywhere who know what you need. I first went there in the 80s when Jan was behind the counter. She passed on her encyclopedic knowledge to her son.

They have parts you cant find anywhere else. If they dont, they will order them for you. Top notch customer service. Wonderful family owned business.

The greatest service in the world!! Love this place and the people..they are so knowledgeable and willing to help. Its the best place in town. Dont go any where else.

Indispensable if youre working on an old house. Encyclopedic knowledge of fixtures and parts. A local gem.

This is one of my favorite stores on the planet. I love these guys and their dedication to the narrow market they serve. They know about any stem or seat or plumbing part that you bring them and will order anything they dont have in stock. I just brought my 1930s era (Empire ?) stems in to them and they said Wait a minute and they brought out two new ones!! They had them in stock!! I love they old school customer service. They can even make some parts. Good prices as well. Tucson is so, so lucky to have them.

An employee from another hardware store recommended this place for some hard-to-find parts for my bathtub faucet. The owner of the store was extremely helpful and knowledgeable. With his help, I was able to get the exact parts I needed and have my faucet fixed the same day. Whether youre looking for hard-to-find plumbing parts or need helpful advice, this place is definitely worth checking out!

A staff person at a major hardware supply store recommended Bonnets Stems & Accessories for a hard-to-find part; they prefaced it with a story about the original owner, who had a gift for plumbing knowledge made legend. Her son continues the tradition, and his staff are clearly there because theyre passionate about what they do.They expertly cleaned and refitted my part in minutes when they could have ordered a replacement.(If you want to know how they removed decades of calcification and lime deposits without using a single chemical, youll have to go in and ask!)I wish Id gotten the name of the staff, but thank you, woman-in-awesome-glasses! will have to do.If you want the best value, service and expertise in town, this is the place to go.

I went here for the first time today after calling several stores for the part and prices. The owner is very helpful. Great prices. Hes not trying to rip you off- he actually tries to save you money and time. So refreshing and all too rare. Very friendly, both people working there. Thank you for great service. We will continue to go there and will recommend to others.

Best survive for plumbing parts for mobil homes

Exceptional! Parts and knowledge(and customer service) not available anywhere else in Southern Arizona. If you cant find the part or the answer anywhere else, this is the place to look. Prices make it even better.

This store is a Tucson treasure. They have saved me hundreds of dollars, found me parts not available anywhere else, and guided me through a few challenging projects that I ended up doing successfully on my own, thanks largely to their help. Plus, they have referred me to some excellent plumbers for jobs I couldnt do myself. I hope they stay in business for many years to come!

Awesome service! Hard to find plumbing supplies are found here! Thanks for saving me time and money.

A great little place – it’s smaller than most “major” plumbing supply stores and, of course, the big box home supply shops – but it’s miles better and the folks here have been able to recognize just about anything I send them a picture of right off the bat. I have several rentals properties around town ranging from 1940s through the 80s era and the plumbing in these can be a bit of an adventure and, to be clear, I am not an expert. Need a replacement stem? Just take it out, snap a picture, email it to them and I can just about promise you not only will they know what it is on sight, they’ll have it for you. I’ve even been talked out of buying one of those new stems and given a silicon ring for a buck and shown how to replace it instead – you just don’t get that kind of service at the big box shops. If you need something, stop in - its worth it.

Best Plumbing parts store in Metro Tucson. I shop in home depot, lowes, and others. The owner is honest, reliable and good pricing. I just wish they could open on Sat.

Extremely knowledgeable and incredible customer service that went above and beyond any place Im used to and saved me a lot of money and empowered me with the information to do it myself. Extremely grateful for this business! Thanks so much!

Wow, awesome service at this Family owned and operated pluming supply store. ( Multi - generational ) Very quick, and accurate service. Highly recommend them.

Awesome awesome awesome service!!!

The worker knew exactly what we needed without even taking a second look. Got them installed without a hitch and our tub is up and running again.

Find the hard to find plumbing fittings here at a good price too! Great staff. Thanks!

Only ones in Tuscon who had the parts for our RV.

Simply real. The only one who cared about my success in life regardless of what others thought. No other knows his business and cares about the community

Great place and very knowledgeable staff. Highly recommend for old sink parts

Great experience at this store. Really helpful and knowledgeable. Highly recommended!

The owner to this store is very helpful and informative. I tried to get Home Depot to help me and they didnt even invite me over to take a look at what I was trying to do didnt want even a peak!! And as a woman trying to fix something on your own be it for whatever the reason is. I felt pretty defeated after talking to them. This Man at Bonnet and Stems asked me to bring everything I had and explained everything to me and even cleaned some of the parts for me for NO CHARGE Awsome place.

This place is the best.. The people that work there are are so helpful.. Forget home depot for my plumbing problems Im coming here.. Thank you guys ! Zee

Pathetic.Waited over 20 min without even an acknowledgement while single guy helped some couple rebuild their aerators (seriously?) b/c he hadnt gotten more in yet. Multiple other people in store, not a single word.One other customer walked out before I did.Maybe theyre helpful, but how would I know?

Great service you can count on. Bruce put in the effort to give me the pumbing parts I needed. I will be back!

Forget Home Depot and Lowes, if you have a plumbing problem go to these guys. Extremely customer service centered and they saved me a lot of time and money. Thanks again Bonnets

They really know their products!!! Super friendly and helpful!!

Had everything that I needed to complete my job

Helpful and so knowledgeable trustworthy & experienced .THANK YOU FROM KRISTY

Great Service very knowledgeable and helpful excellent for old and hard to find parts

They were kind, patient and helpful when my faucet started dripping. I dont know much about plumbing but they solved my problem and spent all the time with me that I needed. Cant recommend them highly enough.

If you have a hard time trying to find old or out dated plumbing parts, then this is the place to go. There prices arent to bad either.

Awesome place...AWESOME customer service! They are my new plumbing supply store!!!

This is the place. Helpful, well-stocked, and local.

The best customer service on the planet.

They know everything and have parts you just cant find

Always have what I need, great service.

A wealth of knowledge and knew exactly what I needed.

Great customer services.

Worthless Have been in there a couple times and no one there knows what theyre doing. The previous owners son Bruce is terrible. Said he would research a part for me and I never heard back. Found & ordered the parts myself on the internet. Dont bother.

Love this place, best in the southwest

Very knowledgeable people!!

Get all your plumbing needs here