I’ve been Dr. Kristi Swingle’s patient for about a year now, and (as both her patient and a Teacher for the Deaf and Hard of Hearing), I find her professional knowledge and customer service to be CONSISTENTLY OUTSTANDING. She conducts highly detailed and thorough audiograms and hearing aid fittings, makes expert recommendations about equipment adaptations and use—including syncing hearing aids with a variety of mobile devices, and troubleshoots/repairs any issues immediately. She demonstrates tremendous CARING for her patients and for their particular needs. (She helped me take full advantage of insurance benefits, too.) Perhaps most impressive of all, she is HIGHLY RESPONSIVE to me as her patient. Anytime I email her (weekdays, weekends) I receive a prompt and personal reply with a quick remedy or answer to my question. She demonstrates AMAZING attention to detail! Working with Dr. Swingle far exceeds my experiences with other audiologists. I’ve referred both family members and friends, and we all agree: She is simply THE BEST!

I am very pleased by the care I received by Dr. Swingle and her staff. They took a thorough history, looked in my ears, tested my hearing in a variety simulated scenarios in a sound booth, and explained the results. Kristi is a friend of mine, but this review is unsolicited. I was truly impressed by the level of care I received.

Very nice and friendly staff. Beth is awesome I always prank her by asking her to repeat her self because Im deaf lol but not really that deaf .

Absolutely the best Audiologists for Hearing Tests and Hearing Aids. Having seen many providers in both California and Arizona. Think I can safely say Dr. Kristi Swingle is one of the most kind, patient and knowledgeable audiologist in the Southwest. Kristi was able to correctly diagnose and find the best options to benefit my hearing loss. Kristis husband, Dr. Greg Swingle was also available to assist on a day when Kristi was with another client. All of the staff are most helpful, following the recommended guidelines during a very challenging time. Thank you Arizona Hearing Specialists for your professionalism and knowledge.

Very organizer and friendly employees. Good with communication with clients.

Can you hear me now, I can hear you! I am over the top excited about my new hearing aids! (And first time wearer). Dr. Hesse and team.....you rock! I purchased raffle tickets with proceeds going to St. Andrews Childrens Clinic and my ticket was drawn! Winning a pair of premium hearing aids! Prior to being the lucky winner......Dr. Hesse and staff have been extremely thorough from testing to insurance. Its very refreshing to go to an upbeat happy office. The CHAMP maintenance plan is worth its weight in gold. This has been life changing! Thank you Arizona Hearing Specialist! FYI-there are two more drawings for premium hearing aids, Sept and Oct. with donations going to this great charity! So grateful!

We highly recommend this audiologist practice. The front office staff are friendly and helpful. Dr. Single spent time explaining our test results and options for treatment. We never felt rushed, processed, or ignored. If you are looking for quality care and great customer service this is the place for you!

Nick Ramirez was terrific. I have had my hearing aids for over two years. Got them from a reputable hearing center in Colorado and thought they were working okay. Nick reprogrammed them and I was amazed at the difference. I had no idea they were supposed to help me this much. Thanks Nick. Don Gladwell

Dr. Hesse, the most fabulous audiologist ever. Worked with me for several months to fine tune my hearing aids. I had a really difficult time adjusting to them-she was patient, persistent and had a great sense of humor. I couldnt recommend anyone better than Dr. Hesse. The office staff is great as well.

Met with Kristi earlier this week - I am 68 and this was my first hearing evaluation ever. My experience was exceedingly professional and the results of my testing indicated that I do have a hearing loss that can be improved by the use of hearing aids. Kristi provided complete and valuable information about all of my options while avoiding any pressure to purchase. I am happy to recommend her services to any and all.

Excellent people and service

About two years ago I lost much of my hearing on the left side after a gun discharged next to me. I met with a few audiologists since then, but NONE have been nearly as good as Dr. Hesse.She explained the test results in a way that made sense to me. Based on her feedback we were able to find the right device and I hear much better now than I did before the accident!Its important to have a good audiologist, and Dr. Hesse is amazing. Call AHS, you will be glad you did!

Hearing aids are very frustrating for some people. I have been a patient at two different offices. I felt like the first one just gave up on me. Getting the correct fit was just too much trouble. They ran out of solutions.Then, I discovered Arizona Hearing Specialists. Dr. Kristi Hesse was very patient and empathetic with my problem of proper fit. Thanks to her I have Lyric hearing aids now that stay in place ALL the time and never cause me any problems. Her patience with me is what brought me to complete satisfaction! Finally! A++++++

No matter what, no matter when, Arizona Hearing Specialists has always worked hard to meet my hearing needs. From the frontline office staff to the expert audiologists, they have greeted me with a smile and pleasantly ascertained how they could be of assistance. In todays world, this is not always the case with other companies. I have worn hearing aids for 35 years, and it was Janis Wolfe Gasch who fitted me with my first aid all those years ago. I have been to other audiologists over the years, but I always find my way back to Arizona Hearing Specialists. I am always impressed by how they have gone above and beyond to answer my questions and solve my hearing issues. My audiologist, Christie Hesse, isnt satisfied until she has made my hearing the best that it can be. I appreciate that! I also appreciate that I never have to wait long for my appointment. It amazes me that she can provide all the time needed for my hearing concerns, and yet maintain her schedule. Kudos to you, Christie, and to all the staff at Arizona Hearing Specialists!

I have experienced hearing difficulty for 20 years and I visited Arizona Hearing at their La Cholla office, and for the first time I can participate in conversations! Dr. Hesse tested my hearing and fitted the Starkey Halo hearing aids, which have user-controls to adjust to all the places where I need to hear! The staff is friendly and always calls to remind me of upcoming appointment! These hearing aids work so well that I can hear well in office-meetings, restaurants, and family-room TV! There is no problem talking on the telephone and even loud music-concerts can be set on these great hearing aids! I found it easy to describe each special situation to Dr. Hesse and she provided a setting to adjust to all the different volume levels and noise levels. I have been wearing these hearing aids nearly a year and they even track my location using GPS to automatically adjust the setting! The entire staff at Arizona Hearing is very friendly and helpful and they carefully listen to enable perfect hearing all the time!

Very thoughtful and go the extra mile. I felt like they were very honest. I did not feel rushed in making a decision. Will update the post after I receive my hearing aids.

I met with Janette Mongelli five times (about 1-hr each session) over a 1 ½-month period. I tried two demo models of Oticon hearing aids (each for 2 weeks) and ended up buying the second model. Janette was very knowledgeable. She answered all my questions (some were based on my extensive research of Oticon and other brands of hearing on the internet), made all the adjustments on the hearing aids that I requested, and explained clearly the warranties and the ways of controlling the hearing aid by iPhone and manually on the hearing aid. I was confident that my final selection of the hearing aid model was the best for me.

We saw Dr. Greg Swingle for an audiology appointment and we must say that he was quite professional and courteous. His office staff was courteous, efficient, thorough, returned telephone calls and followed through on everything.Dr. Swingles credentials are exceptional and he spent quite. A lot of time with us being very thorough. He wanted to make sure we understood all aspects of the exam, results and options for hearing aids.We highly recommend Dr. Swingle and Arizona Specialists to all. Thank you for the exceptional care that you gave us today.

We had a 4 month stay in Tucson due to health problems. My husbands hearing aid quit working. We took it to Arizona Hearing Specialists and they got him a new hearing aid replaced(it was still under warranty) within 2 days. They checked and cleaned his other hearing aid. The receptionist was very helpful, kind, and friendly. It was a very positive experience. We would recommend highly Arizona Hearing Specialists.

Friendly and knowledgeable people. Love it!!!

The appointment was for Barbara, and was promptly given an convenient appointment- the staff and Kirsti Hesse - the Audiologist was professional and informative after the examination.

The entire staff with whom I came in contact was personable and very helpful.

Very pleased with my experience and the doctor was very hands on and helpful.

Very professional and knowledgeable. I just purchased my 3rd pair from AZ Hearing Specialist and have not been disappointed.

Great bunch of folks. A very complete examination for my hearing and got some great plugs for my next Triathalon. Thanks to Dr. Swingle and his team!!!

My new Insurance in 2018 is with AARP Medicare Complete (HMO), offered doctor offices for me to get my hearing checked. I hadnt done that in the past but last week while in a HOA Board Meeting I did seem to have a bit of trouble hearing all that was being discussed.I started my research on the Doctors at Arizona Hearing Specialists, on La Cholla Blvd in Northwest side of Tucson. It appears they have 2 other locations on Sunrise Dr and in Green Valley.Six Doctors to choose from and after reading each of their credentials, schooling, etc. I chose to get an appointment with Dr. Gregory Swingle.After the hearing test we walked back into his office and he discussed the results of the test.Now here is what I appreciated most about this Doctor: He explained the meaning of the digitized Audiogram result. There was an area of concern of the left ear and I was able to understand his explanation as well as looking at the result. His concern was enough to add that I might see an ENT doctor before just going into hearing aids.On my request we discussed the pricing of the hearing aids and I told him I would see the ENT and come back. I also liked that he didnt recommend the ENT doctor. If I had asked him Im sure he would have had a recommendation. Dr Swingle was calm, professional and got right to the test.When I called to make the appointment, Beth was friendly and efficient. She mailed me forms which allowed me time to fill them out at home. She greeted me when I walked in and has a great smile. I liked this office and the two folks that I interfaced with.I recommend this office, nice waiting room and a bigger than usual bathroom ha-ha, and finally a mini fridge with mini water bottles. PJ.

Great place, wonderful service!

Great people, pleasant environment, on time service! easiest thing Ive done this year...

Best Ive been able to find

They treat you well!

Very friendly go above and beyond to help

Very informative and helpful