To long of await....But service was fantastic after the wait..I mean over 30 min wait. Would have got five stars if we werent made to wait so long without anyone acknowledging our presence..Sure they will improve and next time they may earn five stars..
Megan at the locust st location showed my wife and I the worst customer service. We didn’t like the color of our stain and asked if we could add different colors to make it right and she told us that she didn’t have time to fix it. She through my phone back at me when I tried to show her a section I had applied telling me that “I don’t look at pictures on phones” I went home and put some stain on a scrap piece of wood to bring her since she wouldn’t look at the picture and she told me that “my eyes were bad and I couldn’t see color properly.” She was extremely rude, defensive, and wouldnt give us the time of day. But a special shout out to Chris at the Kimberly road branch. He was extremely helpful after our bad experience and got everything just the way we wanted and our deck looks amazing! Thanks again Chris!
Larry is great... and fun! Thanks!
Awesome people, always there to help you find what you need. I recommend these guys if your looking to repaint they will have you in good hands.
Great staff with extensive knowledge on painting and paint products.
Clean store, helpful, but none of the employees were wearing masks.
Great staff. Would recommend.
The store on Locust is not nearly as helpful as the store on Kimberly road.
Very helpful and very knowledgeable i had a problem and they fixed it for me i highly recommend this store
Quality of paint was excellent, Customer service was outstanding!Two days after I bought paint I received a phone call from Larry wanting to know how the paint worked out and inviting me to their Grand Opening lunch in March, I spent around $110.00 in the store and got that kind of follow up service! Ive spent 5 times that amount in a Box Store and not even got a Thank-you from the cashier.
Always very helpful and pleasant.
Great service and product quality is excellent. Huge fan of super deck. We stain our wood patio furniture with it.
Would recommend highly, I am a local painting contractor that gets most of my paint from there. Helpful staff and customer service. Great job.
The staff is committed to customer excellence. If customers have questions and there is no immediate answer the staff will call you after researching your question or need. Product knowledge is superb and great staff suggestions to achieve your stated project goals. I worked with a pro painter Ronald Olsen in Westport, Washington in the 70s & 80s. We used Sherwin-Williams products exclusively for the above stated qualities. It is good to see things have only gotten better. The next bike alley we attend in Reno we will make time to ask for a tour at the factory there if they do such things.
Excellent customer service very friendly and go out of their way to help
The employees were busy filling a large order but they found time for me very soon! I only needed 3 quarts of paint but 2 needed fiddling with to darken( 200%eventually). I was given unhurried advise about some other items i would need and left thinking it was the best service I had been given in a long and I will be back!
The best of the best. Where pros go to get there stuff. And where regular folks go who want to make their projects look like the were done professionally. Ask Sherwin Williams. They know paint and everything that goes along with it.
Quality affordable paint and great customer service
The employees are very knowledgeable and helpful. They were also very kind and personable.
Good customer service & knowledge
Very helpful. Even when I was trying to not spend very much money.
Great friendly place to get paint and supplies
Larry is extremely helpful, remembers your name after a couple of dealings with customers, and uses his time to get paint taken care of the right way, will definitely come here when Im in the area and in need of paint or supplies! Keep on keepin on!
They have a really good costumer service
My brother in law works for them, so Ive become very familiar with Sherwin. They have a great staff and really great quality paint!
The team that works here is HUGELY helpful!
The staff was very helpful and knowledgeable.
Great staff willing to go the extra mile for their customers!
The staff are a wonderful help with selecting paint and products.
New store, great location. Friendly staff
Stopped in the other day. Staff was helpful and friendly. Good experience overall.
They are every helpful and know there stuff
Great customer service very helpful
Staff was very knowledgeable and great to talk to.
They are professional and friendly. They even help out with the kids so you can get what you need.
Great Service and product.
Very knowledgeable and helpful staff.
Sales person was very helpful.
Great customer service and support
Awesome as always
Ok prices
The people were friendly.
Best prices in town
Entertaining
Excellent service
Great paint
Thanks