We had such a positive experience shopping for new furniture.Tad was the best! He was funny, witty and very knowledgeable about what we were buying. He gets 10 stars from us. Thank you!

I was looking for a table and needed it the same day i got assistance right away super friendly and knowledgeable service. Got a steal on the table and ended up taking it home the same day. Thank you everton mattress!

Well I walked and was helped right away and am very pleased with the help I got. I bought a queen bed and they had it right there and I was able to get it loaded up and home quickly and it was just a nice all around experience.

Very disappointed in the customer service for repair on an item that still has factory warranty and extended warranty. The new owner Chris evidently can not be reached but as a customer I can call sales reps and warranty providers and figure it out my self I’m told. Chris if you see this review please reach out to me. Your business in Twin Falls Idaho has my information and I unlike yourself am readily available and would like to discuss my options on getting my love seat fixed.

These guys are great!! I was able to get what I wanted, Cesar made it happen...He worked the numbers to where it was done...

Not impressed at all so far with customer service or products. Bought a mattress and was promised it would be delivered that Saturday. They never called and never delivered. We had to call them and no one seemed to know what was going on. Salesperson (Jesse) finally said “oh for some reason it didn’t get made” acting like it was someone else’s fault. And told us he would call Monday. Never called. We finally had to call them Wednesday and come to find out Jesse had connected the order with a different store. So if we didn’t keep bugging we just would have never got what we paid for? No apologies and no offers to compensate us or make the situation better. We still haven’t gotten it delivered so I can’t say on the quality, but the pillows and mattress cover we purchased were visibly DIRTY and made our house reek for a week.

We bought a Jessie James set from them almost a year ago. We have a warranty and have been trying to get them fixed for the last 5 months with nothing but the run around. I have been told so many different exercises. I will never buy from them again. I wish you the best of luck of you ever buy from them.

I have been very impressed with the help and professionalism of the employees there

The sales man, Jesse, knew all about the item I was interested in, was friendly and enabled me to find exactly what I was looking for.

3 new Everton mattresses from Mattress RX in Boise and I could not be more pleased. Quality, price, comfort AND locally made! Money well spent. Sleeping so well.

Steve was great, helped us find exactly what we needed to fit our dining room.

Great service, not pushy but full of knowledge. Michael Milliken was just wonderful. When ever we need anything again, He will be my first stop!

Got 2 twin mattress. I was happy with the price and they deluvered.🙂

I buy from them whenever I need furniture or mattress.The ONLY place I would go in Twin.

I bought a sofa and love seat back in August I have been trying to get answers on it because the hinges are broke I cannot get nobody to call me back they always tell me we will call you back and never do nobody ever has any answers for my questions it seems like nobody knows what’s going on I didn’t spend $1500 on furniture just so it will never get fixed it’s still under warranty and I got Told from Jesse he don’t know what they can even do about it I talked to Dearick a manager he keeps telling me he will call me back never does and he said he don’t think they can do anything about it I just get tired of the runaround I do not suggest anybody buy anything from them I read reviews and it seems like a lot of people are having the same problems they should be making their customers happy so they want to come back not blowing them off The stitching is coming out there is a couple boards broke and they do not stand by their product I have asked them to contact the owner to see how they’re going to make it right and it seems like they never contact him or they’re not getting answered

Customer service so far the best around. Would recommend Caesar as a salesman. Not pushy and willing to take time to explain. Ending up going with another store with a lower price but had great customer service here.

Very nice people who work there it awesome

We are new to the area and I wasnt sure where to look for new furniture but I knew I wanted to buy from a local company. I called Everton and talked to Michael. He was helpful over the phone and in person. He was able to confirm they had the color/model in stock and we came in the following day to make our purchase. Delivery was on time and the young men that delivered were helpful and friendly. They had the bed put together in about 20 minutes. All in all, great experience with Everton! Im so happy we didnt have to order online :) Thank you Everton furniture!

Read the one star reviews that’s what you’ll end up with.I purchased 2 beds with frames and a head board. I also purchased 2 recliner couches with fold down center consoles. They are grey, priced at $1150 they still have them in stock you can go check them out.It took at least a month before we finally received our couches. Had to go through the same ordeal as the other reviewer “Donnie”. After a few days of use the cup holders fell out. Within a month the one couch that my wife and I use was completely broken. Went to recline one time and heard a cracking sound and the whole back just flopped off. The chairs also bowed away from the center of the couch. They are extremely hard to recline you can hear metal grinding. We swapped couches with the other one so we could use the wall to hold the back of the other one up. Now this couch is having the same exact problems.We have called, went to the store and talked to them in person, had their people come to our house and verify that they were indeed junk. The response is the usual “I’m sorry the manager isn’t in right now”. “I will write a note and put it on the managers desk and have him get back to you”. “The manager is on vacation he will be back in a week”. “I’m sorry who are you again and when did they come look at your couches, do you know their names”.We are still trying to reach a resolution. I spent a lot of money to buy furniture that I had to wait a month for, used it for a month before it broke, and have been dealing with an incompetent management team for the last 3 month. BUYER BEWARE!!!

Amazing! I bought my bed years ago and it is still like brand new. I believe Ken? helped me and he was awesome throughout the entire process. I had someone come by and help haul my bed, and him and the other employees all jumped in to help, even giving us some strings to tie it down. I will definitely return

Excellent staff.

Good deal and great service

It did take 3 weeks to get our order but worth the wait. Showed up the day they said it would and they were early, which I really liked. They were fast, friendly and Professional.

Our experience with this group was terrible. Just when we thought one issue was over another would pop up. We bought a mattress and couch from them and got a fairly decent deal. The couch we got was supposed to have a scotch guard or equivalent on it. After we got the couch we found out that it hadnt been sprayed, and so they sent a group out to spray it, which is what we didnt want to happen in the first place, but they came out and sprayed it. While there they seemed to be extremely interested in snooping around. We called and complained and this led to one of the people confronting me at the grocery store about this and getting up in my face. Incredibly unprofessional. As if that wasnt enough, after only a few months, our mattress started to sag, and we noticed a strange creaking noise. We thought it was our bed frame but as we investigated it was the box springs. We flipped it over and found that a wooden piece had broken. The wood was extremely thin and cheap looking. This was under normal use with no kids jumping on the bed or anything. Ive had other box springs that Ive had for 20+ years with no issues. At that point I was completely done dealing with these people. In my opinion, spend a little more somewhere else to get good quality furniture.

Talked with Jesse, he was very knowledgable and did not pressure us at all to buy at that time and gave us plenty of time to look at everything and answer all of our questions

SALES TEAM: My wife and I ordered a new recliner, sofa and love seat from Mike on 11/29/18 on the stipulation that it will be delivered in a week and a half, and there was a shipment in the following week and everything is on the truck. We were excited about that and needed our new furniture sooner than later because of Christmas and family coming into town. A week and a half went by and no call from Mike or the warehouse to schedule a delivery, I called and was told my recliner came in on 12/5/18 but still waiting on my love seat and sofa, should be here next week. I called on 12/7/18 and Mike told me both items were on the truck and will be here on 12/10/18, I received no follow up phone call and called again on 12/10/18, I talked to Jesse and he said they just checked and reported my love seat was there and have no idea when my sofa is coming in. I went into Everton and talked to Jesse personally and was close to asking for a refund at this time, he said I talked to the distributor and my furniture is leaving Seattle on the 12/12 and will be her in two days, guaranteed, if it is not here, I will drive up there on Monday and get it myself. Well Monday comes around and I received no phone call and I called on 12/17 and talked to Caesar, he informed me my furniture did not arrive and he will call me in the morning to let me know if the truck came in. 12/18 I called and after the truck was unloaded was told, my sofa was still not there, and another truck was coming in on 12/19. At this point I am annoyed and I go into Everton and demand to talk to Jesse, who is out until Thursday, I talked to Rick the warehouse manager who pulled up my PO and said there was a sofa that came in today, that wasn’t attached to my PO, moved it to my PO, and set me up for delivery on 12/19. I will comment on the warehouse manager and his team after this comment, this is about customer service which was severely lacking. The customer service team gave me the impression that they were telling me what I wanted to hear, why didn’t they physically talk to the warehouse personnel and voiced my concerns? No communication between the two sections and they both work for the same company, it is a shame.WAREHOUSE TEAM: Rick and his team was very prompt and professional and was true to his word. Rick helped us in the store by finding a sofa that wasn’t attached to our PO and setting up a delivery the following day. Promising a delivery at 4:30 p.m. on 12/19 and promptly calling me back and rescheduling it for 2:30 p.m. because Rick was bringing my furniture on a separate truck and meeting his crew at my house. On 12/19 Rick was there 15 minutes early and his team was there prior to 2:30, they assisted in moving my old furniture out and was very prompt with getting the new furniture in and set up. Hands down Rick and his team saved this sale, I was on the verge of demanding a full refund. I give them 5 stars for their professionalism.I will not be a return customer for the simple fact that I cannot trust the Sales Team and lost all respect from the Sales Manager down, I give the sales team 0 stars. Word of advice, be honest with your customers and do not provide promises you cannot keep, your customers will be more forgiving.

They have great customer service and the prices are amazing. I priced bar stools but they had to order them. I wanted them the same day so they sent me to Wilson Bates, but they were $80 higher on price. I left and cam back to Everton and ordered them!

My husband and I had a great sales experience and delivery went smoothly but the furniture we purchased broke within 24 hours. Upon review, the living room set we purchased was made of cheap particle board. We called the store and explained our situation and were told that they would schedule a service call a couple days later. Upon discussion, we decided that a service call would not resolve our concerns as we were no longer confident in the make and model of the sofa, loveseat, and chair combo we purchased. The service manager called and stated that he would pick up the furniture and we had the option of choosing to get a refund or going to the store a picking a new set of furniture but the owner has stated that he would not be providing any discount. He also stated that he was not surprised our furniture was broke because he had quality concerns regarding it during assembly.We decided to head to the store to see if there was a different set of furniture in our price range as we were now without ANY furniture. I left my place of employment and decided to take a long lunch, in hopes of finding a furniture that would fit our needs SOON so we wouldn’t be without living room furniture. We entered the store and explained our situation. All the staff were wonderful and eager to help. The salesman stated that he would walk us around the store and see what other sets of furniture could meet our needs. I explained to the salesman that I would be willing to pay the difference for a set but still wanted to remain within our original budget (about $200 over what we spent). The sales man also stated that he has had concerns regarding the quality of furniture we originally purchased. Upon walking through the store, it did not appear that there were any sets of furniture that were in our budget but there were a couple sets within $100 of what we were willing to spend. The salesman explained that he would go speak to the Owner Steve Everton once again and see if he could get a price down to ensure we had a good experience with Everton.He returned and stated that Steve refused to provide any sort of discount for the extreme inconvenience we have experienced because we chose to purchase “entry-level” furniture and that it’s to be expected. How horrible for me to expect brand new furniture to last more than 24 hours? We were astonished as both the service manager and salesman stated that they were extremely sorry for our experience and if they had the authority to turn our experience around they would but that decision falls on the Owner, Steve Everton. They then refunded our money and send us on our way to our empty house with no furniture and no resolution.I am amazed that Steve Everton would decide to carry furniture in his store when there is known quality concerns as expressed by his employees and then refuse to budge on a price $100 to make it right when a customer is extremely inconvenienced. Overall, the employees of Steven Everton were great but Steve Everton was not and the quality of furniture is not. I will be sure the share my experience with anyone who even mentions furniture as I would hate for anyone else to have endure such a belittling and horrible furniture experience such as ours.

Jesse was great to work with, Thanks

Excellent product, and high quality mattresses! They keep almost all of what they show in stock so you can get your new furniture or mattresses quickly!

Helpful sales people. Not pushy.

They are extremely professional and not car salesman like at all, they want to make sure you are going to be comfortable with the mattress you buy

Wife and I got a new mattress set. Had a great experience. They price matched without us even asking.I would recommend this store to a friend.

Amazing service. I worked with Cesar. He was absolutely fantastic. Thanks guys!

Good service

Great place to shop for furniture and mattress. Cesar Farfan was great to work with on our purchase.

I work here so I may be biased, but our customer service is great. We try and take care of any problem that arises in a quick fashion.

Great service and the manager was hilarious. I think the prices are very reasonable compared to many of the furniture outlets in Twin Falls.

Jesse the manager helped us get the bed that was just right for us and at a price we could afford. Thank you, Jesse!

Delivery crew is awesome... salesman was awesome thank you Jesse

Therapedic!

Very happy with the customer service.

Friendly and helpful. Fair prices.

Best Beds Ever!! with awesome prices

Salesman was knowledgeable and friendly. Got a great deal.

Mike was great to work with. I dont like to spend money but I did

They have the best customer service by far out of any furniture place in Twin Falls. Are always willing to go above and beyond for you too.

Manager was excellent in his customer service skills and demeanor.

Not only great mattresses but furniture needs as well. Hours 10-7 Mon thru Sat and 12-6 on Sunday for your shopping needs.

The staff is extremely helpful and goes the extra mile for you.

DONT GO THERE. THEY LIE AND DONT WARRANTY WHATS PROMISED

They have the very good items, I like them.

Great bed lifetime warranty and worked on payments

Best price in town

In and out. Very helpful.

The sales staff is great but the furniture quality is horrible. Dont expect it to last.

The worst experience Ive ever had for service. The mattresses we received BROKE in less than a month. Do not shop here!

Not enough help in store. Looked around and tried a few beds. Then left.

Great service.

We go for snow cone stand in the front parking lot.

Awesome service

Great customer service.

Excellent service

Very friendly staff.

Great service

Over priced, service not great.

Lots of printers

Thanks Jesse!!

Great local mattresses

Love it

A little slow

Large selection of products, but expensive.

Cost more