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Peltier Kia Tyler
4818 Troup Hwy, Tyler, TX 75703, United States
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Peltier Kia Tyler
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Me
Review №1

Jake King at Peltier Kia went above and beyond to get my family into our awesome new 2022 Kia Carnival after our car was totaled. We have a 3 year old and an 8 month old, and he was SO patient with them. He made sure to get us into something safe, reliable, and AWESOME! Everyone at Peltier Kia was so nice and helpful throughout the buying process. Highly recommend!!

Ne
Review №2

We purchased a Telluride Ex and love the vehicle… our salesman Jake King was awesome… very knowledgeable who answered all our questions without pressuring us… We’ll definitely come back for our next vehicle!!!

an
Review №3

I bought my car here and they change my oil the employees are very nice it didnt take them long to take care of me if u need a sellman ask for Brok his great 🙂

Ka
Review №4

I am pretty sure God led us to Hunter on Saturday the 30th. After hustling like crazy to get my daughter an apartment and a car before Nov 1st(after she only had been in town for 2 weeks). We had only the car left at about 3pm we thank the lord were led to Hunter and within 2 hours we walked thanks to him and our finance fellow (sorry I forgot your name). Bless you both.

No
Review №5

People were nice but they didnt put fluids in my car like they said, I checked when I got home and it was exactly in the same spot, and they didnt air my tires like they said. They, in my opinion, were just ready to go home. Why make a 4:30 appointment if you just want to rush out? Not sure Id go back. I think I rather make the 3 hour drive to Moritz Kia Hurst.**UPDATE** Kia reached out to me and were nice enough to invite me back over to make things right. I scheduled a time for when I would be in town, the GM and manager made it very convenient for me, we went over everything before and after. I was very happy with my experience. Changed my rating to a 5, which, I rarely ever give out, but feel since they went above and beyond, they deserve it. Thanks Josh and Matthew.

Je
Review №6

We really had a wonderful experience buying our daughter a new to her Hyundai! Our salesman Jacob listened to what kind of car we were looking for. Jacob made sure that we were happy with our purchase. We had an enjoyable experience. My husband and I highly recommend you stop by and ask for Jacob to ensure you are taken care of and find just the right vehicle!

an
Review №7

I highly suggest Orlando Juarez!! First of all, whatever questions you have he has a simple answer, he gets right to the point and he doesn’t leave you confused. He demonstrated professionalism throughout our entire journey of purchasing a new car. He does everything in his power to ensure that you are happy with your new car. Overall, don’t settle for anyone less, make sure you ask for Orlando and I promise you won’t regret it!

Et
Review №8

What a great experience! This was a first time car buying process for me, and the entire staff that I interacted with treated me like their most valued customer. Gavin McGarland went above and beyond to show me the ins and outs of the vehicle I was looking at. Everything about my car buying experience was perfect. Thank you Gavin and the Peltier staff for making this a great experience!

Su
Review №9

It had been awhile since I purchased a new car and I was very impressed with Gavin, my salesman. He was very informative and helpful. I met with Walter first and he was very helpful as well and really put me at ease. That dealership was very impressive with their friendly staff. I would definitely recommend Peltier Kia to anyone purchasing a car. I am already enjoying my car!

Jo
Review №10

Excellent experience here! Everyone was very friendly and helpful. Our salesman, Jake King, really worked with us and made us feel like friends! I absolutely love my new car and how quick the whole process was. Definitely recommend!

Le
Review №11

Good Day,This is unfortunate review that I must post. This particular dealership is not customer friendly or oriented. They sold a used car to a colleague and within ~1 week issues started. Battery had to be replaced and they asked for payment. Transmission issues started right after. After three visits to their mechanics and being told nothing was wrong and referred to Ford at customer expense. End state after another local automotive mechanics diagnosed transmission needs replaced. This is about a $8,000 repair. Car only driven about 2,000 miles since purchased. All Peltier can say is sorry you bought it used, nothing they are willing to do. Now they are offering statistics that this type of car has known issues, but funny now they relay this but not prior to sale of a faulty car. Highly recommend you go to another dealer that can be trusted and willing to stand by what they sale. Have a blessed day

Me
Review №12

Awesome place to purchase your next car Gavin was awesome salesman very polite

Ch
Review №13

They are top notch here. Very professional and down to earth. No talking over your head there and they help get you into a good car. Ask for Brock....he is awesome!

Jo
Review №14

My wife and I were astounded at the friendliness and efficiency of the Peltier Kia dealership! We were in the market for a white S Telluride only. One morning Brock called me and said we got two in this morning and one is already gone! I went immediately and claimed the other. I went back and got my wife and she drove home in a new Telluride! We had a Kia Forte before that and the service department is first class. We put 64,800 miles on the Forte without any issue except oil changes and gas fills. Were married to Kia now.

An
Review №15

Aiden in service is the reason our next car may be another Kia and not a third Toyota. He is excellent, has a great work ethic and is an excellent communicator.

St
Review №16

We couldnt have asked for a better experience! The entire staff were laid back, helpful, and kind. If you are looking for a new or used vehicle, this is the place to go. Ask for Jake!

St
Review №17

I have had the Privilege of dealing with the Best Service Advisor over this past year.Adrian Bush has handled any questions and issues associated with my car, a 2016 Optima, with the utmost Professionalism, Courtesy, and most importantly, Best Overall Attitude of anyone for whom I could hope.I really did feel like a VIP and that I was important.Kudos to Peltier Kia for having this Quality of individual representing your brand and business!Steve Davis,Tyler, Tx

An
Review №18

Thank you Gavin McFarland for making my car buying experience worth while. There was no stress or pressure to buy and you gave me total honesty, being straight forward. I like that and I’m loving my new vehicle. Thanks 😊

To
Review №19

Was very pleased with the sales and service of this place. Couldnt had asked for no better. Thanks again for all your help..

Aa
Review №20

Brock Hines was an awesome sales person and made the whole process fun!

t
Review №21

Went in to shop for used vehicles. Was told pretty quickly by Hunter the recent changes in new/used prices. I made a decision to go with new. Great experience...and, after a month, great car. Thanks Hunter!

Ja
Review №22

I’m livid about the customer service that I have received thus far. I purchased a 2021 Forte with only 9 miles on it. The first week it was towed in because it ran hot and it’s been in and out the shop ever since. Now it’s the transmission. I would love to come to a happy medium, but I’m getting the run around from everyone including the general manager. No calls or anything. My credit is shattered now because of the many times they’ve ran it. I’m in disbelief

Ja
Review №23

I moved to Tyler 6 months ago. Get all my services here. Always quick and friendly. Service writer Adrian helped me with state inspection stuff. As a new texas resident was not sure how everything worked. Service cashier always happy and smiling when i come in to get car maintained.

Ya
Review №24

Great experience here!! Cooper Bledsoe was amazing, he made us feel comfortable and not pressured at all. I would highly recommend him and Peltier Kia in Tyler!!

Sa
Review №25

If you’re looking for a new car I can’t recommend Jon Setter at Peltier Kia highly enough! He made the process of buying my car painless. He went above and beyond to make sure I was happy with my car and my experience at their dealership. I’ll definitely be recommending all my family and friends to him!

Ch
Review №26

My son took his kia up to repair and asked them to look at the front corner wheel. There was a knock. Ended up being the tire rod. Thats all he asked for. They did a full vehicle inspection and charged him $140 to tell him it would be $1000 to fix several things as well. I know for a fact before he took that car up there it was in tip top shape. We then took it to a reputable CERTIFIED mechanic down the road and its was $183 and its fixed. Kia you lost our business. You took advantage of a young man. I knew I should have gone with him. Shame on you. Your loss!!! Do not contact us.....

Da
Review №27

Hunter was very thorough and helpful with finding me a new to me card. I really appreciate his help!

Je
Review №28

Thank you Peltier Kia for helping us with our car purchase! We had been looking for a while and no other dealership was as responsive or as wonderful to work with! Brittany in internet sales called us immediately when we put in an inquiry and got us set up with a salesperson. Brayden was wonderful in showing us cars that fit our needs and budget. He went above and beyond for us. Greg in financing made the purchasing process smooth and easy! Everyone was friendly and helpful! We will definitely be back when we are ready for another vehicle.

Jo
Review №29

I cant say enough good things about Kia Tyler! I have always bought and sold vehicles privately and never wanted to go into a dealership. But this place makes you feel right at home. I never felt over-sold or pressured into anything. They took great care to ensure we were well cared for in our needs. They even had a kids play area for my two highly active young boys! Highly, Highly recommend! Ask for Jacob Weyland, he is your guy!

Le
Review №30

Nick Owen was a great person to deal with in the purchase of my new Sorento SX and I also want to give a big shout out to Mike Nobles and Greg in the finance department. These guys were the best. Keep up the good work. LerLetha

Ro
Review №31

I had the pleasure of working with Jon.S. I picked out my car online, but wasn’t sure about going in because a lot of sales people can be pushy..I decided to go in after awhile and all I can say is WOW..From the time I walked in to the time I walked out he was great. He made the process so easy and not stressful at all. He made sure to keep me in the loop of the whole processed. He made sure all my needs/wants in my car were met. I love my car so much. So If you’re looking for a car and a GREAT salesman stop by and see Jon. He was amazing Thanks again

Ly
Review №32

We decided to brouse the automobile market to see what would be a good replacement for my 2014 Chrysler 300. Kia was our last stop and the K5 was the last car we looked at (we had been to the Hyundai, Dodge et al, and Nissan dealers before Kia). Wow! We were impressed! Kia has changed their image. The 2022 Kia K5 GT Line is a peppy car with all the luxary Ive grown accustomed to in my 300. Brayden Yantes was our salesman. He was patient, courtious, and well informed. We had a great experience from the moment we stepped on the lot through the signing of the final paperwork.

Jo
Review №33

Went in to buy a uses truck Edward Fairchild approached me ask if he could help I told him what I was looking for he quickly began to help He was very helpful and listened to me . HE found a truck I liked and could afford we worked out the details I drove out a few hours later the whole staff was very very helpful

Ch
Review №34

Brock Hines helped my husband and I get in our first new car and the experience was wonderful! Much easier than any other car buying experiences we have ever had. People are right when they say they are not pushy. They made the the whole process very comfortable. We took our new Kia Rio home the same day and are still so happy we did!

Ja
Review №35

Great Experience! Brock Hines and the crew knocked it out of the park to make it happen. Thanks PKT! Need a Kia? Give Brock a SHOUT🎖

Me
Review №36

My husband and I had an absolute blast with Jacob Weyland and all the other team members at Kia in Tyler! They were so fun, quick, and really worked with us! Highly recommend them, and we will be back!

Da
Review №37

This was a great experience! Everyone was welcoming and nice. Nick Owen made sure that me and my family was comfortable and taking care of. I received follow up calls and email after my purchase and that shows that they go the extra mile for you. I would recommend this dealership to anyone looking for their next vehicle and I will most definitely return for my future purchase! Thanks Nick for the great gesture!

Bo
Review №38

We just purchase a new Kia Carnival and love it! Brayden did a great job of answering all of my questions and even stayed late to make sure we got all the details taken care of. One of the best buying experiences I’ve had buying a new vehicle!

Ta
Review №39

I enjoyed working with Jake King and the finance manager. They were polite, to the point, and very helpful. It was one of the best experiences I’ve had at a dealership. Thanks y’all!

bo
Review №40

Excellent place to buy a car. NO B.S. the price you see is the price you pay. Super sales team. 5 🌟 all the way.

Te
Review №41

So very impressed! Super friendly and happy folks. And, they gave us a loaner so we could get away while they figure out the problem. Just earned our future business!!

Sh
Review №42

I financed a 2021 Kia Forte from this dealership last Friday, my first ever new car. Nick Owen was my sales representative and he was fantastic! He was knowledgeable, personable, and helped me get down to a very good monthly payment plan that was right in my price range. He thoroughly went through all the cars features, and even helped me switch over to a new insurance plan to help me get full coverage for a much cheaper rate than my current plan! Cant recommend Peltier Kia enough, go give Nick a shout!

Je
Review №43

We purchased a vehicle over the weekend with the excellent help of Mr. Yantes. He was very knowledgeable and made the whole process very easy for us.

Da
Review №44

Our salesman, Jon Setter, was exceptional! He went above and beyond to make us comfortable and at ease. Highly recommend this young man! Peltier you have a winner with him!!

An
Review №45

Surprisingly welcoming, no pressure, no rushing, worked with us to get what we wanted at the right price. way better than the old dealer Crown. this place is 100% better in every way. Jake King was very professional and did not pressure us at all. He also answered everything we asked. Peltier is also very family friendly.

An
Review №46

Had a great time and easy car shopping experience. Orlando Juarez made sure everything we needed was taken care of. Would definitely recommend going here for your next car purchase.

Ja
Review №47

Jeff Wright was awesome! He took his time and worked with us on finding the perfect car for our family. He wasnt pushy like some sales reps can be. The whole experience at Peltier Kia was FANTASTIC and we will definitely be back in the future!

Je
Review №48

Got in with about 4 to 5 cars ahead, just getting oil change and tires rotated and was told it would take 1 1/2 hours. Only took 30 minutes and they washed the car and cleaned tires. Great job

Ri
Review №49

Very professional and efficient. We communicated from out of area primarily through text messages and emails. Responses were very prompt and informational. When I arrived to pick up my vehicle, everything was cleaned and ready to go. Everyone I talked to, to complete the transaction, was nice, professional, and hospitable.

La
Review №50

Car shopping is always a non fun experience for me. I hate it actually. But the sales associate, Nick was very informative from test driving to answering all my questions. I was a little nervous we were going to leave without a vehicle, we had already been there a few hours, but after making several calls they got me a great deal and I was able to leave in a brand new Kia Sportage. I definitely recommend them, especially if you are worried about finding something you can afford. They will work with you no matter how long it takes.

Da
Review №51

Ridiculous customer service from sales rep. He called me letting me know a vehicle was available. I told him I would be there in 30 minutes and by the time I get there the vehicle is sold. This is the second time this has happened in two weeks. Respecting the clients time is extremely important and something I don’t think this dealership cares about.

Li
Review №52

I was having issues with my AC and had called other service departments, but they were all going to be at least two weeks before they could get me in. A friend told me there was a Kia in Tyler so I called and got in within two days! My service advisor was Khloe. She and another person from her team, Tobias, were super friendly, and Khloe communicated with me very well. Peltier Kia offered a free shuttle service, which helped a lot so I wouldnt have to wait there the entire time. I forgot to tell them my van had been pulling a little and they caught it on their free health check, that I needed an alignment. I got an alignment, recharge of my AC and an oil change and I was in and out of there within 3 hours. Super service!

Li
Review №53

Had a good experience with Peltier Kia, and Brock Hines was great to deal with on my purchase! He followed up within a few days to ensure all was well and answer any questions that had come up. A hassle free car buying experience is always a good thing when you can get it!

Yn
Review №54

Brock is awesome! Him and the finance guy worked it out and got me in a car I love. This was my second time buying with Brock and Kia Peltier and its always been a pleasure. Definitely my go to when buying a vehicle.

Ma
Review №55

Brock was a great salesman I will send him more people keep up the great work

Gw
Review №56

I am so happy with my new Kia and I am especially happy that Jake King made it happen. He was helpful, knowledgeable and most of all, personable and this made the car buying experience much easier.

Je
Review №57

Go see Jake King if you are in the market for a new Kia! Wonderful experience at this Kia dealer purchasing my first new car!

Jo
Review №58

In the Customer Service side of the business is a man named Adrian. He is always friendly, having fun, and makes our time at Kia enjoyable! I want to finance my next car with Kia, because of Adrian. He loves his job, and it shows!

Kr
Review №59

Amazing experience! Everyone makes you feel welcome and part of the family. I will be a lifetime customer to the Tyler Kia store. I would highly recommend them to anyone!

Ti
Review №60

We were buying new vehicles for my granddaughters.We had come to an agreement on Saturday 5/15/21. They only had one of the cars in stock and would call when the second arrived.On Tuesday 5/18/21. After waiting several hours for the paperwork to be completed we were informed that they had added a ceramic coating to both cars at a cost of $2,495 EACH!We had never discussed this nor did we agree to pay for it.UPDATE- the General Manager gave me a call today to rectify the situation. Josh is a stand up guy and he made it to where my family and I consider this to be a satisfactory transaction.

P
Review №61

Took my Kia there to get inspected due to a recall letter about my motor. With a video and showing on my phone, they said there was an oil leak, $1300 to fix and some moisture somewhere. He showed spark plugs but mine were never removed because there was still dirt on the covers. There is NOT an oil leak because I dont see any oil leaking! Will take it to a mechanic and get a write up and show them. Will not do business with them.

Ji
Review №62

Awesome & polite. Love dealing with them

Fa
Review №63

I have never had such fast and efficient service! From the time I walked in and told them what I wanted to the time I signed for my brand new car it was a total of 67 minutes!!! Jake King was very informative and listened to everything I wanted. He never pushed me into buying this car. Overall! I am so extremely happy with my experience and would tell everyone to go see Jake King! Let him give the best car buying experience.

St
Review №64

Went on Friday July 2nd and had the most wonderful experience. Hunter Mapes was my salesperson and was able to get me in a brand new Kia K5, the first brand new car Ive ever had! THANKS Hunter and Peltier Kia!

Em
Review №65

My husband and I purchased a 2021 Kia Sportage this past weekend from Peltier KIA Tyler, and Brock Hines (our salesman) was awesome. In past experiences, buying a car takes all day, and it was a pleasant experience. Brock made this one peaceful, and exciting. It wasnt a long drawn out experience either. The Finance Department was great as well. If you are in the need of a vehicle, please go see Brock Hines at Peltier KIA Tyler, and tell him that the Choices sent ya!!

Vo
Review №66

Good Customer Service very fast and efficient.

Pa
Review №67

Just purchased my first Kia & the experience was outstanding! The team here couldnt have done more to help me find just the right vehicle. I was so impressed by the professionalism, knowledge, & genuine interest they displayed. From my first encounter with my salesperson, Brock, through the final signature on the sales document, this team rocked! No pressure to buy & always willing to answer questions, show me options, & help me make the right choice for me. An outstanding car buying experience!

Ho
Review №68

I was looking to purchase a 2021 Kia Seltos EX for my widowed mother. I found one online at Peltier Kia. After speaking with the sales representative, I agreed to put a $3,000.00 deposit down as I live 4.5 hours away and would not be able to pick it up until the weekend after the upcoming weekend (11 days away). They ran my credit, agreed to the terms that was originally offered, and requested a copy of my Drivers License and current Proof of Insurance. I submitted everything requested and did not receive a response so the following day I reached out to the sales rep, who was a kind, helpful, and polite young man. He stated that his Sales Manager and General Manager would not allow him to hold the requested vehicle even with a deposit. I asked to speak with them and he agreed to have them call me. I first spoke with the Sales Manager who as I explained the situation seemed to understand why I couldn’t pick it up today due to the distance, but was willing to put down a deposit. In the background, I heard a man’s voice tell the Sales Manager to transfer me to him which he complied. The man who came on the phone identified himself as the General Manager at Peltier Kia. I am blown away that this man has been given any position of authority. He blatantly told me that he didn’t need to have customer service because I lived 4.5 hours away and would never do business with them again and I would have been “stealing” the vehicle from them. I am still in disbelief that this man is in charge of this business. I would never recommend this business due to this man’s rude, unprofessional behavior.

C
Review №69

Had a really great experience buying my new Kia Seltos at Peltier Kia in Tyler. I was very pleased to work with Josef. He was very helpful in answering all my questions and letting me drive the car to really test out the performance. His friendly low pressure demeanor was very refreshing ! Very smooth settling on a price, financing, and learning all the features of my new car. Great process from start to finish. Thanks Josef !!

Da
Review №70

Great people! Fair prices! Thank you Jon Setter and Greg, great job!

Ed
Review №71

Highly highly recommend Peltier Kia in Tyler. Nick Owen was probably one of the best car salesman Ive ever dealt with. Wasnt pushy and actually wanted to help. And when we got a denial at first him and his team tried a few more things and were able to get my girlfriend into a nice truck. Great energy and a good vibe the whole time. Highly recommend

Na
Review №72

Had a great experience at Peltier KIA thanks to Jake King. Some of the nicest people I’ve ever met at a dealership for sure. It was my first time buying a car for myself, and with no money down they were able to get me in a 2021 fast and for a great price!

Ka
Review №73

Always love the customer service Adrian thats my go-to guy also I just recently met the service customer representative guy Walter hes awesome and very nice to I think yalls new video diagnosis little thing Ill do now and send a video of a review of your car to your phone it genius LOL always done me right I would highly suggest two others to do business with yall also Connor Connor was a really good employee too and he was a little youngster hottie Im too old for him anyways LOL

Lo
Review №74

Excellent service had my oil changed today everything was awesome

Na
Review №75

The experience I had with Peltier Kia was great overall. Nick Owen was very understanding and made the process fast and smooth. I’m so excited to join the family and my new Kia K5 😊

Ro
Review №76

Just traded in for a car here. My experience was fairly pleasant. Not really anything negative to say here. Everyone that I had the pleasure of doing business with was fantastic.

Ca
Review №77

Very friendly place to visit. Knowledgeable staff that treats us like family.

Ty
Review №78

We got my sister car here in they are nice

Ch
Review №79

I went to look at a used 2017 BRZ from Peltier Kia and was pretty disappointed with the whole process. Got there after a 4 hour drive and went for a test drive (which, all in all was maybe 2 miles on flat roads which makes it pretty hard to tell if there are any issues) and then went in for negotiations. They didnt budge on the price whatsoever even though some of the interior/exterior was worn. But I figured it was fine given the state of the used car market currently. But what wasnt fine, was on the way home I found out at least one, if not both, of the strut towers was blown out (and it seems unlikely to me they were unaware of this as thats a pretty easy and important component to check when youre getting it as a trade in and doing all the fluid swaps) and there was also a piece of the interior that was broken. Which is probably going to cost around the $2000 mark to get everything sorted. Also found that the sales AND finance managers were particularly rude. The sales manager tried to tell me that a full tank of gas and a wash/detail were things they dont do for just everyone and used that as part of the reasoning for not coming off the price. The finance manager wouldnt respect the fact that I wanted no add ons from them (i.e extended warranty, gap etc) and even asked me multiple times if I even knew what gap insurance was like I was stupid or something (its probably a safe bet to assume someone knows what gap is when they go to buy a car) My salesperson also kept insisting his brother in law was the previous owner so he knew it was well maintained which I find highly unlikely. He also kept downplaying my concerns and some of the comments I had about the vehicle. And as icing on the cake, a representative texted me a day or so after and asked how my experience was. When I explained why it was so awful she told me she would look into it for me. Two days later, no response. One of the worst dealer experiences Ive ever had and would strongly advise against trusting them with something as important as a car purchase.

Ma
Review №80

I will never recommend Peltier KIA Tyler. They messed up the initial paperwork, sent someone out for us to sign new paperwork LOST that. Never paid off the trade vehicle when they have had it for a month got credit hit for a missed payment. Called them to try and see wth was going on AND THEN WITHIN MINUTES THEY GIVE ME ANOTHER HARD INQUIRY ON MY CREDIT. It took me calling them to even find out there was an issue at all. Actually unbelievable. Gregg had some accountability which was nice but this isnt some mom and pop shop. Need to clean this up.

De
Review №81

Super Nice Salesman, Very Professional, Willing to Work with you..

ta
Review №82

I was very impressed with my experience at this dealership. Jeff Wright was our salesman but it didnt even feel like i was being sold something. He simply took the time and care to really listen to what I needed for me and my family then helped me find something the whole family would enjoy without exceeding my monthly payment goal. The time and care this dealership took with me I feel went above and beyond...and I LOVE my new Sorrento which wasnt even in my line of sight when I was initially shopping. Thank you Jeff and team for such a great experience. You guys will definitely be my first stop next time Im in the market.

Sh
Review №83

I knew what I wanted, the day my perfect Telluride came in Jeff Wright gave me a call. I went in and bought it that day. There was no pressure to get me to buy something else, he knew what I wanted and he delivered, hassle free!! Best car buying experience I have ever had.

Kr
Review №84

If you’re in the market for a new car I highly recommend you go talk to Brock at Peltier Kia! He’s not your usual pushy car salesman and he made the purchase of my new car so easy and fast. I was in and out within a couple of hours! Thank you, Brock!

Jo
Review №85

What to give a big thanks to Orlando for the K5 cant wait to purchase a Telluride from him.

Am
Review №86

Jeff and Ginger were so helpful and kind with my buying experience.

Ki
Review №87

Excellent purchasing experience. Bruce, Orlando, Brittany, Randy and the rest did a wonderful job of making us feel like our purchase was the most important thing that they had to do. Randy took the time to customize our purchase to our desires and needs while Orlando did a fantastic taking time job of explaining the many advanced features. I would recommend this dealership for your next car purchase.

ma
Review №88

Service department staff is friendly and efficient

Tr
Review №89

Service guys were nice, made sure i had a record of what work was done on my car. They even washed and vacumed my car.

Wy
Review №90

I recently purchased a 2021 Kia K5 GT series from Peltier Kia & I love the model but I must say that Im very unhappy & disappointed with my purchase!! I got my car exactly one month ago today.....the very first day the check engine light came on after I left the lot, I brought the car back to service where they found that the O2 sensor needed replacing...once that was replaced I picked up the car on a Tuesday by Wednesday the CEL was back on!! I went back to service where they now say several sensors a showing after days of waiting for an answer...the other O2 sensor needs replacing....@ this point I have only had the car about 2weeks & I ask to get out of the car & into another car with no help!! Once I get the car back the2nd time about a week later I start to notice while riding with the windows down hot airvery hot air blows through the vents & now Im back in service, this time only about 10 min with a its nly a small program in issue but it was supposedly fixed. & within a weeks time its happened twice again & today I was @ the dealership todayy to finally get into another car only to be told after running my credit again that Kia Finance would not approve me being switched to another car!!!!! Needless to say I will not have anything nice to say about this dealership!! I am very unhappy & disappointed that!!! Why dcant I recontract & get out of this obviously bad car?!

Li
Review №91

I actually wasnt sure I wanted to trade in my 2018 happy orange Soul, so I called Peltier just to inquire about availability of 2021 Souls. I spoke to Wendy, who was very helpful, and stayed in communication with me about what they were expecting to come in. I Thought I wanted another orange one, but they didnt have one and werent sure about what was coming. I did some research myself, called Wendy back and asked about a blue GT. She told me a blue one was coming in that evening or in the morning, so I took all the junk out of the pumpkin, and early afternoon the next day, I went to the dealership. Brock had also contacted me before that time, and he and Wendy met me when I arrived. They introduced me to Nick Owen, who then took over. Nick was especially helpful, and took care of all the application for credit and other paperwork. It was none of my business, but Nick handled a couple of calls during my process, and he was calm, professional, and courteous to a caller who seemed to have an issue. I have worked handling that kind of call, and I respected his demeanor. I test drove the car and decided Yes! I want it! The deal was completed after meeting with Greg, the finance manager, who was very helpful and informative. Everyone there was pleasant to deal with, and I did not feel at all pressured, as i have in the past with other auto purchases. I highly recommend this dealership, and I am very happy with my purchase and all the people I dealt with.

Br
Review №92

Jon was fantastic! This was by far the easiest car buying experience I’ve had! I saw a car on their website and by the next day I was driving it home.

Kr
Review №93

Sold me a car that has body damage and has broken parts inside that were glued back in 😡 won’t take the car back. Had issues with this car from day 1

Kr
Review №94

Peltier Kia Tyler is the place to go!! ALL the staff especially Jake King was awesome and super helpful! They honestly go above and beyond to get you in your dream car!! LOVE LOVE LOVE the company! 5 STARS.

Ch
Review №95

Nick did an excellent job of selling us on the Telluride. He was knowledgeable and patient with us without any pressure at all. Highly recommend him to all.

Bi
Review №96

The dealership was a pleasure to do business with. Conner Houston, our salesman really made the process go really easy on my part. Not so easy for him. I had to change models and colors 3 times before I got it right. Conner was a really good person to do business with and never a pressure salesperson. I started reviewing the different vehicles about 4 weeks before i bought a new Sorento S. a truly remarkable SUV with a big bang for the buck. i highly recommend Conner Houston to assist you on your review and purchase on a new Kia.

Ja
Review №97

I highly recommend checking out Peltier Kia Tyler when shopping for a vehicle. We have bought 3 cars through Nick Owen & had a awesome experience EVERY time. He never once tried to push us into a car that we did not want. Yall go check them out...you wont be disappointed!

Ca
Review №98

Enjoyed doing business with Jake and the Peltier Kia staff. Professional, courteous, and accommodating.

Ra
Review №99

Actually went for the first oil change in the Kia. I was completely caught off guard by the following....They even check to see if you need an alignment or not .. The oil change even included a lot of extra services that you usually pay for from other places like the dealerships. Im still completely blown away by this experience how honest caring and how they respect your property. Even the mechanics were smiling.. everybody walking around working was smiling. Their blueprint for the workplace appears to be thriving and perhaps other businesses could follow this example to succeed in the business world.. Easiest car buying experience we will ever have in our life!!! Nice peps, no pressure...no games!!! We got a car from them at night, noticed the next day there was a scratch and they took care of it !!! We even got a better deal here then what was offered in Dallas!!!

Re
Review №100

I love Peltier kia.. they are so kind. They make you feel so welcome.. they treat you right.. thanks so much for your awesome service..

Information
83 Photos
100 Comments
4.7 Rating
  • Address:4818 Troup Hwy, Tyler, TX 75703, United States
  • Site:https://peltierkiatyler.com/
  • Phone:+1 903-581-7688
Categories
  • Auto repair shop
  • Kia dealer
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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