The sales person was very helpful. She gave me many options to choose from and helped me find a mattress in my price range. She also had jokes which was comforting.
Our store manager was our sales person also. Sharon worked with us tirelessly. Looking at at least six mattresses with all different settings and sizes simultaneously taking care of my twin six year old. She brought out lollipops in refreshments and made us feel absolutely at home. I recommend Sharon at mattress firm in Union for your mattress needs.
Where do I begin? My husband and I visited Mattress Firm in Union after mattress shopping for 2 days. This is where we encountered Sharon the store manager. She was patient and knowledgeable and her favorite term was “I can do my best to get you what you need!”. And that she did!!!! I love her energy!
Sharen and Sharon worked with us to find me a mattress tirelessly! My family and I took absolutely forever to decide, yet they were still very kind and patient, I commend them for that. Super knowledgeable too about all types of mattresses depending on your needs! Best sales associates out there.
I was very happy with the customer service from the Union, 22 location. I walked in and the guys there welcomed me and was very familiar with the mattresses and helped me pick out one that was best for my body.Thank you guys so much!
Kerry at the Mattress Firm in Union was WONDERFUL. My mother and I went in with no expectations of finding something that quickly, but Kerry was so helpful in narrowing down what I would like so it made the decision that much easier. On top of helping us find the best mattress, she gave us great deal for it! Could not recommend anyone more than Kerry!
Great experience from when we walked in the door. Jomo was funny and very personable and made it easy to set everything up for our new mattress. Thank you!
Our salesman Nnabuihe Chimezie was super! Professional, patient, and very knowledgeable. He guided us to the mattress that was the most comfortable for us based on our answers to his questions and a lot of questions from us, and I think we’ll be very happy with it.
Very professional and nice. The sale person was very pleasant and respectful. Need a raise.
Steve was very helpful in my purchase. Highly recommend. 👏🏼 👍🏻 👍🏼👌🏼
Jomo,Experience was great. When I walk into the he was very professional and caring for my needs. He took the time and make sure everything work out.
It was nice going in. Ask me in a couple weeks. To see if my son like the mattress
Jomo was very attentive as soon as we walked thru the door and very patient. Made visit smooth sailing.
Jomo and Bennedictta were awesome! They took their time to walk my fiancé and I through all our questions helping us to land on the best bed for us. They weren’t concerned about making a profit or selling the best product. Their priority was to make sure we left with satisfaction and peace of mind. We were thoroughly satisfied with our experience here. If you’re in Union, NJ and need a new bed, definitely stop by and they will get the job done. No better duo out there!
I can’t say enough good things about the Union NJ location. Phil, my salesperson was so helpful and very knowledgeable. Phil answered all my questions before purchasing a TempurPedic bed with TP pillows. It didn’t take much convincing afterwards to make this purchase. Delivery guys set up in less than 10 minutes. I recommend Mattress Firm for your mattress needs. Kudos to Phil!! I hope your manager sees this review!!
My Delivery was on time and set up quickly. The gentleman were very friendly and helpful answering my questions.
Benedictta was so helpful and took her time to get me the best bed and deal I wanted. She stayed over the store hours to assist me in every aspect. I appreciate her patience and eagerness to satisfy me as the customer. She is a great asset to the team!
Jomo Paul took care of us today. Was exceptional customer service. Highly recommended.
Jomo is great guy and give us great experience with our purchase!Highly recommend!
The worker Jaeson is incredible. So kind and not overwhelming. 100% satisfied with surface. Bought a nice bed
I had a great experience, the sales person was very knowledgeable and courteous and very patient. I made a great purchase and at a great discount. My son also purchased a mattress today. I would recommend this store to my friends and family, thanks to the great Customer Service.
I was a little apprehensive at first being a first time buyer. Jaeson B did an amazing job easing my worries. He was super patient starting from the beginning answering all my questions on types of beds and what each thing meant. Even when I was indecisive between two he helped me to really understand which one might better fit for me. He walked me through the whole process without making me feel rushed or pressure. Jaeson B even was even helpful with finance options and making sure I got the best deal possible. I would definitely recommend others to him.
I had the nicest experience with the employee that helped me. He was funny and very informative. I would definitely recommend this store to family and friends.
Amazing service from Jomo, very well versed with their selection on hand! Guided me to my dream mattress! Can’t wait for delivery day!!! Thank you
I told them what I wanted. He showed me. I ordered it. I was out of the store within 20 minutes.
Sale Associate Therese was very accommodating.
Jomo the salesman was courteous, professional and patient. He took the time to show me the various types of mattresses at different price points and the reason for those price points. Never did I feel pressured and never did he try to force my hand into a sale. Highly recommend Mattress Firm Union New Jersey
This was a great location. Very easy to find a bed we liked, staff was very welcoming but not pushy at all.We also weren’t ready to purchase a bed today so Jomo created all the paperwork and sent us a link so we could purchase when we’re ready. I would recommend going here
At Mattress Firm you have a great variety of mattresses to choose from, good prices. Not overly friendly...😐
Great Service ! I was literally in and out in 10 minutes because they had the mattress that I needed in stock .
My mother and I walked in to Mattress Firm and immediately was greeted by our salesman Jomo. He was a very cool guy and spoke loudly, clearly, and professionally. He talked to us like a human being with respect and did everything in his power to get his job done and us satisfied. I highly recommend Union Mattress Firm to anyone who needs a new bed for a great price, and more so Jomo needs a promotion ASAP!
Jomo Paul did an amazing job helping me find the perfect mattress. On top of that he helped me stay with in the budget and went above and beyond to choose the best base as well.
Great customer services.
Browsed online, located store... at store they located item and assist with loading onto my suv... easy peesy 😊
I want say thank you for the guy he was so nice with me and my husband.
The salesman very helpful to my needs.his name was Jomo Paul. Now Im just waiting until it arrives
Really good customer service got a really good deal on my mattress an base good job
Jomo was amazing!!! He definitely went above and beyond to assist me and I truly appreciate it. Give a raise!
I had gone to 2 other stores before coming here. I thought I had a good experience at the other two until I saw the kind if service that was being offered to me at this store. Jomo was my sales person and we was wonderful. He was extremely helpful, knowledgeable, and had a good personality. I told him about my physical ailments and he was able to pinpoint immediately what my needs were. I ended up purchasing the first mattress he showed me. I cant wait to get my new mattress and would recommend Jomo to anyone!
Great service in helping to decide which mattress to decide on comfort and sleeping position.
Good service and helpful since we were able to find the best mattress.
David did a great job providing information to purchasing our Beauty rest beyond (king size) bed.
If youre looking for the best mattress in town go to Mattress Firm check out this bed Sealyhybrid with adjustable base #verysatisfiedcustomer
Jomo did a great job answering our questions to help us decide on our mattress purchase.Much appreciated.
They give you a variety of beds to try out. They find the perfect bed for you based on how you sleep. Prices are a little heavy but its worth it!
Had a great experience. Jomo our sales associate was very helpful and it was much better than ordering online.
Your product, your service, still the best to me i must confess, i slept very well unlike before, am planning to buy more of your products, very very good.my advice to your company is please dont reduce the qualities of your product.
I loved the customer service, the guy Jomo who helped me and my husband was really attention and prepared to attend us with our questions. I highly recommend this location if you want to buy a good mattress.
VERY FRIENDLY, help me figure out what I need, and also was willing to find the best deal for me
Great experience! Donald and Pete were extremely personable and helpful. I highly recommend buying your next mattress from Mattress Firm!
Met Jomo and Bene today in my search for a new mattress, they were both pleasant and helpful, great customer service!
Had a great experience tried out all the beds..lol.. Jomo was very helpful!
Me and my husband worked with Peggy today. She was amazing! She told us the facts and led us to the absolute best mattress for us at the greatest price range for our budget. Shes very nice and welcoming, not pushy at all. She made us feel like she was there for our best interest in mind and not trying to make a sale. Please go and ask for Peggy for good honest information and great customer service.Cassandra.
I partnered with Jomo on the sale of two mattresses. He was professional, informative on my options and very accommodating with my desire to remain in budget. My experience was flawless from start to finish. I would highly recommend this Mattress location and specifically working with Jomo!
The store employees here are amazing. They really go above and beyond to make sure you get the mattress you really want. The whole process was seamless and they recommended a mattress for me that I absolutely love at a great price. The store manager Peggy April is a doll!! I will go back to this Mattress Firm for all my sleeping needs. Highly recommend this location.
Very friendly and absolutely did not pressure us for anything during our visit. Extremely helpful and knowledgeable which helped us pick the perfect mattress for our needs!
My experience at Mattress Firm was amazing. The Manger was helpful and polite. She helped me find a mattress that I needed for my back pain as well as something affordable.
The sales person tried to swindle my boyfriend and into buying a completely different mattress than what we selected. He said the ingredients of the mattresses are the same :/
Very helpful, and stood within my budget. Very happy with my experience here.
Peggy helped my mother pick out a new bed. And was really adamant about making sure she found something comfortable for her rheumatoid arthritis. We tried about 6 beds and she explained the pros and cons of each bed. .She’s really the best salesperson I’ve ever dealt with. 100% polite and caring and took her time explaining everything and making sure my mother understood it as well.
EXCEPTIONAL!!!!!This word best describes our entire experience at this Union location. From Peggys EXCEPTIONAL product knowledge! To the EXCEPTIONAL service Peggy provided to my wife and I! Topped off by the EXCEPTIONAL deal we received on our new mattress! It was a truly EXCEPTIONAL experience all the way around!
Bought two memory foam mattress here customer service was excellent. Would by again.
What a experience I had with these guys. They knew just which bed I will need to get a peaceful sleep. Thank you Mattress Firm!
This was an amazing experience! It’s tempting to order everything online now a days but trust me it’s worth walking and meeting Peggy! She was everything you want in a saleswoman. I’ll be back and I couldn’t be happier.
Alan was helpful, knowledgeable in what we were looking for. Steered us in the right direction for our needs.
I had the pleasure of meeting with a young man by the name of Nnabuihe chemezie. He was very knowledgeable about true promotions and how each mattress he showed my wife and Would affect the way we slept. I will be returning to this location I. The future, thank you so much for your help.
Larry was a big help in choosing a firm mattress. He had excellent product knowledge and went above and beyond to ensure we had a smooth and pleasant experience with the purchase. Highly recommend!
I met a wonderful guy name Steve there and he offered us a wonderful deal. I couldn’t make the deal that day but I went back with my mother and just as luck would have it he was there again. We made a great deal with him but my mother a new bed we were so pleased and loved how he treated us. He’s not there all the time we felt so blessed that he was there that day both times. I have gone back with my mother another time and he wasn’t there and we didn’t buy the bed but as luck would have it when I went back with my mother and sister we got the bed a great deal Steve is a great guy great personality and we really appreciate him so much thank you Steve thanks for the great bed
Best customer service I have experienced in my bed shopping life. The store provided me with every thing I could ask for and I am currently now sleeping on the softest, most comfortable mattress I have even slept on thanks to Mattress Firm.
Perfect experience for us. Jason went out of his way to make sure we left happy. My fiancé and I went in looking for a mattress and he spent the time with us to find the best for us. We left happy and recommend anyone to him.
I went into purchase a firm mattress with my mother-in-law at this location. I must say from the time we walked in the store Peggy was excellent she greeted us and walked us through our options and she was patient! Great deals!!!
Dat Tran (Sales Associate) very friendly and professional. Listen carefully as to what my issues were and helped me pick out the mattress most suitable for me. I will be sure to pass this location to others looking to make a purchase.
Donald was great help purchasing our mattress. Thank you! In and out in 30 minutes.
Great service from Muhammad and we got exactly what we wanted for a good price!
Great customer service 👍
Service rep was really helpful and knowledgeable about product. Was fast and convenient.
Peggy April was great with showing me what bed fit my comfort. I like to thank her for being very nice and explaining everything to me.
Mr Deal was the Most Awesome Salesman ever He got me Financed for Full Sleep System for as little as $48 a month for 24 months and was very Kind, Informative and Knowledgeable about my Mattress and Adjustable Base I feel very confident in my Sleep System Investment and i owe it all to him ...Thanks Mr Deal ....You Rock!!!!
Ecxelent sale man Ronald good job man we are thankful with you service.
Thanks to Jomo for helping me find a great mattress for my mother, at a GREAT price.
Very good customer service and low prices
Donald at the union nj store made it easy for us to find our new bed
Great to deal with very knowledgeable made decision a lot easier
Quick and good service
Fast and easy. Got what we wanted and around our price range.
I definitely recommend coming here for the best professional and client geared experience! Ask for Peggy and she’ll help you. She goes beyond! Thank you Peggy!
Pleasure meeting Jomo, helpful professional. Made a purchase immediately
Dont shop there.Shop at 1 in Linden, askfor Felix He treats you fair and is VERY knowledgable
Experience was wonderful, outstanding manager Peggy with professional customer service and I left with the two mattresses to help me sleep better. I would definitely recommend family and friends in need of new beds.
Ms Peggy, one of best sales rep Ive had the pleasure of working with. Thats how you conduct business. Thank you!!! 😊👍
Got a queen size mattress, box and frame for under 500$! With free bed sheets and free shipping! Such a steal. Stephen the salesperson was amazing and helped me and my boyfriend pick out a perfect bed for our sleep needs and budget! He made the stress of moving out and shopping for furniture a breeze! Thank you mattress firm and thank you stephen!
Ms. Peggy was simply amazing! Her professionalisms is outstanding! I will always recommend her and Matteres Firm!
I have never met a sales manager that will make you feel like a family member, thank you Peggy for giving me and my family the best customer service we ever received. Ill do Mattress firm Union over and over again.
Great experience working with Peggy, product knowledge was excellent. I was able to purchase the right bed that I desperately needed.
Very nice and accommodating workers.
Friendly and knowledgeable. I would recommend them in the future.
Purchased a mattress and some pillows. Peggy the sales agent with very friendly to work with. She was helpful in making purchase hassle free and was very informative.
Dont ever pay full price. The salesperson works off of commission. The have toake the sale. So work with them as if your buying a car. The prices are extremely high. So work with them amd let them work with you.
Peggy, who is one of the managers for this company, was ABSOLUTELY polite and very patient! She took the time to go over different beds and different prices with me, meanwhile tackling on 3 other customers by herself (WOW!) Peggy did not rush me at all and helped me come to a final decision with my iSeries Queen sized bed! Her customer service skills are phenomenal! Keep up the great work and thanks for ALL of your help! It was nice doing business with you :)