Very thorough through the entire purchase process. Matt the General Manager went above and beyond in locating the car I wanted and the price. My salesman was very kind and knowledgeable. All in all a GREAT experience!!!
Steve was our salesman and i have to say, this was the best car buying experience I have ever had. Everyone went above and beyond for us. Did not feel like I was being pushed into anything. These guys are amazing, anyone wanting a new car needs to give tristar nissan a try. I love my 21 nissan sentra sr.
Steve took great care everything we needed. So glad we went there to get my wifes Rouge. I will recommend them to everyone, never been treated better at a dealership. Do yourself a favor and check them out when looking for vehicle, no pressure, and honest.
The crew made it feel like I was hanging out with friends instead of buying a car. Would definitely recommend purchasing a car from Tri-Star.
Looking to buy a truck and I wanted a basic truck with not many gadgets. Your staff offered option but in the end found me the truck I wanted and went to get it. The process was so easy and amazing.
We have always had a positive experience with Tri Star. This was our first Nissan purchase and everyone made sure it was the best experience.
Well this is my third time being there, buying a car and havent been disappointed yet, staff is very nice, no pressure, like them trying to get you to buy a car you dont want, I highly recommend them, I came home in a 2021 nissian Sentara after they did up the figures for an altima, I changed my mind and wanted the Sentara
The entire staff from the salesman to the GM made the car buying experience enjoyable. Thanks again for everything!!! I will most definitely recommend Tri-Star to all my friends and family!
This first time, and already have neighbor going to come up in few months and get a the same car. Stephen wachowski was awesome and the gentlemen that did are Paperwork who game in on his day off, he was awesome too. I will tell everyone to go get a vehicle there. Thank you all so much. Told are brother n law too in ohio and they went to get on the next day
Very happy with purchase. Tri-Star Nissan staff was very friendly and helpful
Service was great and they found the problem that other places couldnt find, I just wish the prices was less expensive.
Recently purchased new tires after a regular oil change and service. The service was good and staff was friendly as always. I was disappointed however to find that on my new vehicle with only 23,000 miles that I was in need of new tires. Closer inspection of the old tires revealed uneven wear reflective of over inflation. I have never placed air in these tires and have had them regularly rotated with my oil changes at the recommended times. I would have hoped upon inspecting my tires on these very regular visits that the uneven wear would have been noticed and the appropriate action taken to correct the problem. I really feel I could have gotten, and should have gotten more miles out of the original tires. I stressed my concerns with the hopes of making the staff more aware. As a customer who is dependent upon the knowledge of the service team to keep things running and well maintained I was left with some new doubts as to how well that is being done.
Everyone was super nice and made buying a car for the first time such an easy experience!! Just bought a new 2019 Nissan Sentra yesterday, gorgeous car!! My boyfriend and I absolutely love it and would do business again with them in the future! 10/10 highly recommend!!
Job was right on time and completed promptly. very good all around performance by mechanic and service mgr
I would HIGHLY recommend this dealership to anyone looking for a new OR used vehicle!Prior to going to this dealership, I visited another Nissan dealer, specifically STAR Nissan in Greensburg, PA. WOW! What a horrible experience there. The sales team there have one mission, put you in the vehicle THEY want to sell you that day and thats it!When I went to TRI STAR Uniontown, I was a bit apprehensive after my BAD experience at the other dealer. I am happy to say, they were MORE THAN great, they were AWESOME!They listened to what I wanted and helped me come up with a vehicle that I could afford!JACK FRANCIS and JR GOLDEN are awesome to work with!The awesomeness doesnt stop there.....CHRIS REICHEL in the service department is amazing as well!Look no further for any other dealer, this place is 5 STAR!!!!
We really liked our Titan; however, it was too big for our needs. Since we dealt with Nissan before, our first stop was to look at smaller trucks. We liked the Frontier but wanted the best trade-in deal for our Titan which was in very good condition after 10 years use with 82,000 miles on it. Your sales team met our expectations and were very pleased that we stayed with Nissan. We love the Frontier which my wife even likes to drive. We hated giving up the Titan, but are happy with the decision we made. Thanks to all the guys at Nissan!
Got a truck we wanted and absolutely 💯 happy with the buy . Great service from them they wanted a sell and showed us we was in the right place . We like how helpful they are and if we have any questions they will find a answer.
Fast service
Quick service following Covid guidines
I was great got what I went for st the price I wanted and was in and out in 3 hrs
Excellent service.....bought our second car at Tri-Star..bought a jeep years ago and traded it in for a Nissan Rogue..sales people were great, they worked with us to get one we could afford....just a great service....we will buy again for sure!!! 10 stars if we could!!!!!
The Best customer service Ive experienced!!
The service dept. was up front with me and honest about maintenance on my car. they were quick and they are always good about checking everything. they are very friendly and I would recommend them to anyone. great people to have on your side.
Customer service is always awesome as well as getting in and getting out in a timely manner and thats without an appointment... I feel my oil change and some maintenance should be included but an over all great experience 👍🏿
The staff are helpful and efficient at what they do. I needed a recall fixed and with 30 minutes it was done. The place is clean with a nice waiting room, snacks and tv to watch. They have a great selection of Nissan vehicles and I recommend a visit.
No pressure. Staff treated me very well.
Very polite and courteous staff. I have high expectations when it comes to my vehicle and I’m never disappointed by the services provided by Tri-Star Nissian! Love you guys!
This dealership deserve 0 zeros!!! The do not care about their customers and do not fix the vehicles like they should! They say they are fixed go pick it up and it’s the same as it was when you took it there then you ask if it’s safe to drive and the service manager looks at you and says honestly I couldn’t tell you if it is or not! I would not recommend anyone to go there!!! Glad to see this is how you treat your customers! This is the third time in 6 months I had to take my truck there for them to fix it which should of been done before they even sold it to me!!!
Purchasing made easy! They hand delivered all the paperwork to my office for signatures and the vehicle was delivered to my shop. All up fits were done as promised.
The woman at the parts service desk is awesome she helped me out with every aspect of what I needed from them. Their mechanic team is another plus they fix my vehicle in one day and had it up and running it went there for programming. They fix the components that were wrong with it it had my Nissan back on the road
Great staff which made for a hassle free car buying experience!
We bought our jeep here and they are the BEST dealership Ive ever dealt with. We had a tire pop the other day and the dealership not only replaced the tire but at no charge! They really seem to care about their customers.
I went with my sister because she was trying to get approved for a car. The guy was very knowledgable about all the different stuff and was very upfront about everything. The have lots of different vehicles to choose from.
Service done within an expected amount of time in COVID safeguards
Had an amazing experience with all the guys there! Esp J.R!! Nicest guy you’ll ever meet! And he’s not the type of sales guy that pushes you to buy a vehicle. He talked me and my husband through everything! Definitely recommend Tri Star in Uniontown! My husband is going back to them to buy a truck here soon!!
What a great experience we had here. My son bought his first car all by himself. They were fast and efficient.
It was a great experience, its been a few days since they helped out with the smell I had and I havent smelled it since. The oil change went well and its nice not having to turn off the maintenance alerts everytime I start the car lol.
Barry Cox was amazing to work with he definitely went above and beyond!!! I would definitely recommend him to anyone looking to buy.
Great place to purchase a car. The staff is wonderful. Especially my sales representative, Barry.
I love this dealership & especially the service department! They are so friendly & helpful. Sam is awesome!! We like them so much we bought 2 Nissan’s! 🙂 We love our a Titan & Murano. Definitely recommend this dealership!!!!Christine Schock
Great and timely service. The service staff are amazing and assist with any questions you have.
Service people were friendly. Conversation in the waiting area was good. My daughters were pleased to see our preferred news station on the TV, lol.
Ron Johnson is a great salesman friendly and professional. He and the whole finance team worked and was able to get me financed with not so good credit, I got a reasonable payment and they also gave me a better deal on my trade in than I thought it was worth. Thank you Ron and the whole Tri-Star team.
Dealing with Tri-Star was awesome. Quick easy and no BS. I told them what I wanted and go it within a hour. Awesome job guys. I will deal with you anytime.
Wish I could give them 0 stars. I went in for routine service for my 2013 Nissan Altima, including a tire rotation.They didnt tighten the lug nuts on all four wheels of my car! Who does that? I almost lost the drivers side front wheel. I had to have the car towed.
The personnel at Tri-star go out of their way to get you your best deal. I told them what I could pay monthly and they worked it out. I would recommend them to my family and friends. Outstanding sales team and finance department !!
I went in not knowing I was going to get accepted for a new car. I had all intentions with them laughing at me saying better luck next time. Sam at the front desk is awesome she got me approved and I am now in a brand new van that I absolutely love.
Bought a Nissan here great experience. Had repairs done here to great price and they fixed it right the first time.
Take time to listen closely to instructions and pay attention to detail. They put the wrong oil 0w20 instead of 5w30 in the vehicle and charged for a tire rotation they didnt do... They did not offer to correct the issue the same day... instead said it would have to be corrected Monday. They did correct the problem but were reluctant to rotate tires because they said the best tires were already on the front when it was clearly evident they were cupped and in need of rotation. I have left multiple messages for Matt Turchetta per his comment below and have recieved no response... would not recommend service at this time.
I left feeling very blessed!!
Had a safety recall taken care of and i decided to use my car detail that i got with purchase of my murano
Horrible dealership. They wanted to rip me off on my trade in told me my car was worth way less then blue book and that you cant go by those prices cause they arent right. Tried to be a repeat customer but just couldnt make a deal no respect and did not want to listen to what I had to say. Now that I bought a car elsewhere Im trying to get the exstanded warranty pro rated cause I didnt use the full term of the contract. Now they dont want to do it told me to come back next week cause he is busy getting ready for a bank audit. But he has time to take care of people financing a new car. Worst dealership ever!@Curtis Johnson unlike you I understand people have different experiences with that you do not know me nor do you know what my knowledge is my father is a used car dealer so I know how prices are calculated. They wanted me to pay 500 a month for 72 months plus my car that they claimed to be giving me 11,000 for a 2017 rouge that stickered for 30,000 do the math thats 36,000 in payments plus my car which would basically have me paying 47,000. Only an idiot would take that deal. I went to another dealership got the same car for what I wanted also got over 13,000 for my trade. also I had another issue with the dealership causing damage to my car that I had bought there and not wanting to fix it but I guess you find all this acceptable.
Friendly staff, painless purchase process.
Would go there for service any time everyone is friendly service was fast all professional
Rick did a awesome job and did the sales manager
Ryan is so easy to work with...and Jack (The Money Man)...works magic with the numbers. Ive bought from other dealers in the past --none compare to Tri-Star Uniontown.
A very convenient full service dealership with great prices. i would recommend them to friends and family.
Very nice people, family oriented atmosphere, large selection of vehicles, I appreciate what they done for me and i would recommend to buy vehicles from this dealership, and I would purchase another vehicle from this facility, drove away feeling good......
Just keep up the great work and Customer Service!
Excellent service!
I had my Nissan inspected and had new spark plugs installed.
Fast and upfront service. Great experience with anyone there.
Did a good job with repairs but it was quite expensive.
My experience at tri-star Nissan was awesome.. The salesman I had was Charlie and he was very nice and explained the vehicles I was looking at very detailed and he didnt try to sell me something I didnt want..I would recommend tri-star Nissan very highly and even sent someone up there to buy a vehicle and would continue to do so..I was a very happy customer
Very nice sales people. Take care of you right away.
Fast friendly service they really hooked us up
Everything was fine
This review is for the service department. If I could give them 0 stars I would. I had my oil changed and my tires rotated on Monday 3/5/18. Yesterday, 3/8/18, while driving to the vet on 70, I almost lost my front left tire. Thank goodness I was near WalMart where one of their tire guys was kind enough to tighten the lug nuts on ALL 4 WHEELS and didnt even charge me!! I could turn all the lug nuts on the front left tire with my fingers. He said that the rest of the wheels were loose also but not as bad as the front left. This is actually the second time this has happened to me from TriStar. I should have learned my lesson the first time but since they are constantly changing management, I believed the lady when she told me shed make it right. After leaving WalMart, I called TriStar Service department and I explained what had just happened (No yelling or screaming even though I wanted to) and his response was, Okay, so what would like to do? You can schedule an appointment to bring it in so we can look at No apology, nothing.... Thats some fantastic customer service (NOT!). My husband and I bought our 2 brand new Nissan Jukes there at the same time 5 years ago and have had them serviced there ever since. No more. I will not spend another dime here for service nor will I be purchasing any cars there. Thanks for caring about your customers.
Great service and the job is done correctly and in an orderly fashion.
Always great customer service!
Love my new altima great, quick service
If I could give these people a no star I would they trick you into buying a vehicle someone I know personally got a truck for them and 2 weeks later the water pump went out of it
They were very nice and respectful. I had to take my car back a couple of times but each time they were fair and fixed the issues they found.
Have bought five cars from there. Very satisfied. I do not have unreal expect ions of what a trade is worth. If Mr Seaton knew as much as he thinks he does he would know how kbb is calculated. To get what his trade is really worth look it up on manhiem auction site. Or kbb, sell it now price. Rude reality try it sometime. Rather than automatically assume that the dealer is a crook.
Best car buying experience to date!!!! Thanks guys!
Its ok I guess....little high on parts and labor...ended up taking car to another shop...same parts same labor. ..saved over 300.00 ....something to think about...
Terrible. Never buy a Nissan if you want any service with it.
They found the problem with my vehicle very fast, everyone was very courteous.
Great service.
Easy too find, quick service
Ok thanks 😊
Fast and courteous service
Great employees, great cars great service
Pleasant, considerate and efficient
Great place to buy new or Nissan
You can never get anyone on the phone.
Great customer service
Friendly Staff. I was in and out.
Great dealer ship
Charlie is the best..
Good people
Ignorant ppl
Fix the armada in 20 minutes, thanks Tina
Very helpful
Just looking
Friendly, efficient, knowledgeable
Really try to help
Very Professional