Was closed at 5 pm on a Monday for no reason. Highly unprofessional - wasted 15 minutes of my time. Pathetic franchises like these erode the national brand - I hope Starbucks brand is paying attention - if not the investors and consumers are watching and we are happy to take our dollars to competitors who deserve it.
Quality control***Red hair found in venti iced tea beverage. Try using HAIR NETS***
Went to 2 other locations before going to this one because those were closed. This line was literally 15 cars deep. Everyone went to this location because all the others are closed I’m sure. Ridiculous. I decided I’m done with this business because the practices are pathetic. It’s been a good company until late.
The parking lot is REALLY small. The line for the drive through often leads out the parking lot and down the street. Average drinks.
Good environment. Friendly staff. Good enough.
Always great atmosphere. Sometimes over priced but great place to conversate.
Ive been there three times and each time theyve made my drink WRONG. Three frustrating mornings,, just dont waste your time. Delmar loop location?
I had attempted to visit this particular Starbucks numerous times, but there was a line always, always, always going all the way down the street that I had to not visit the store for almost a month. FINALLY, I gave in when the line was manageable and I placed my order. It was for a BIRTHDAY PRESENT for someone very SPECIAL to me on his 11th BIRTHDAY, PLUS A MONTH. The ladies were SO KIND AND CHIPPER. How can someone in retail be nice and smiling and sweet when the line is crazy ALL FREAKING DAY LONG IS BEYOND ME! Im sure they get yelled at if the order isnt just perfect. I watch FRAISER enough to see and hear what happens if the coffee isnt JUST RIGHT. I dont drink coffee enough to wait in a Starbucks line to know what the differences are in coffees. Im a Marty Crane when it comes to coffees. But, the one time I did wait in the drive though and order and get my special order at this crazy busy Starbucks, the ladies were completely AWESOME. I will go again, maybe wait at 5:20 AM waiting across the street or 5:25 AM and get a black bringing my own additions just to make things easy and not block the line. But, the employees know their stuff and they do their jobs very well. The line moves FAST. Faster than I can pay and give a nice tip which they so deserve. For me I WOULDNT LAST A SECOND WORKING THERE. Its a nice place with super nice employees, but the line is always long, moves relatively quickly though :).
Quick service inside. Drive-thru is ridiculous. It blocks the traffic on North and South Rd. They should ask how to spell your name.
The customer service at this location was absolutely superb! The staff was extremely kind and quick with my order!
Patty and Silas are amazing! Wonderful customer service. We love the hot white mochas too!
I absolutely love the Staff that works @ North & South Starbucks. They make my coffee ☕the way I love it.
They guy at the window was so pleasantly nice! Very friendly and my drink was amazing!
Be sure to check your Frappuccino before leaving. Especially if you order without coffee for your kids.
Drive-thru line was half way up the street blocking a lane of traffic, and the parking lot is an accident waiting to happen. The workers are very friendly but didn’t take much care with my drink. I asked for a splash of cream. What I got was cream with a splash of coffee.
First time there, but my coffee was good. A little pricey tho.
Tried Starbucks for the 1st time & I must say it did not disappoint! Macchiato was delicious & the customer service was soooo friendly XOX🍴💕OXO
Great service, very sweet young lady at the drive-thru.
Nice, but I’ve been to some butter places.
I love it place. But always busy drive order..
Good drinks and service with a smile.
Friendly staff. Great service.
Always a treat
Great location. LOVE that it opens fairy early and stays open late. The service is always fast and staff are friendly. Having 2 restrooms is great too. Wish it was bigger and had a fireplace because it gets very cold sitting by the windows. The only real negative other than the size is that the music is often played too loud...I can still hear it over my headphones.
They had someone outside taking orders when the drive-thru line was backed up into the street, he was extremely helpful when they were out of the sandwich I wanted.
Very professional and quick with friendly faces
The absolute best Starbucks hands down! Been going here since I was a kid and theyve still got it!
The window staff was very friendly wouldve given 5 stars but the drive thru line was all the way up the street due to the small lot. So beware of that when visiting this location
Nice friendly service..
The line is always through the neighborhood, lol, but moves fairly quickly
Wish there was more room for parking and the drive-thru but the service is great
Very friendly staff. Small parking lot and always lots of people.
Very friendly, but order ahead and park, the drive through situation is terrible. Its not built conductive to the drive through
Crowded but always worth the wait great customer service
Always great 😄
High price but nice people.
Rude attitude from one of the workers. Acted put out by simple questions.
Service was ok,drink was prepared wrong,they were busy
Always great service!
Fast, friendly service. Well made beverages in a clean, inviting store. We are repeat customers here. The only concern is very limited parking and access is sometimes difficult due to heavy traffic at this intersection.
I love this shop specifically for its employees kindness and the layout of the space. It’s very conducive for working.
Great service every time we go!
Starbucks! Where can they go wrong? Always friendly
Best Starbucks in the area! Great job
Best staff with fast and friendly service, always!
Friendly staff. Drive thru is always jam packed but moves quickly enough. Ordering inside is often a longer wait.
I love this place and the service.
This is an excellent location, convenient to many of my gigs during the week. Nice staff!
I have visited this location quite a few times because it’s close to work. Though, I have a some not-so-pleasant experiences. Last week I ordered a hot tea through the app. After receiving my order and making it to work, I noticed the end of the honey wrapper floating in the tea. I didn’t have time to return but it was a reminder of the previous occurrences I’ve had at this very location. On another occasion, as I waited at the window for my order, I looked inside the window to see one of the baristas put his hand down in a cup (hoping it wasn’t mines). It was...but I said nothing because of the high volume this store has. My concern is about the sanitation. The employees don’t seem to be required to wear gloves even though they handle actual food items. WILL NOT BE RETURNING FOR SURE!!!
Excellent
Nothing special
Professional, quick service. There was no parking available, but I attempted at prime time so I wasnt surprised. Was able to easily park on Delmar.
Typical Starbucks. Not a bad thing. Its exactly what you expect. Good coffee, a little pricey, but fast and worth it.
Service is not the best here. Some staff were rude to my wife. She quit going there for six months and now after visiting a few times has yet anything nice to say.
Away awesome
They are friendly and always say good morning. The drive thru is a nightmare but that is not the staffs fault. Use the mobile app...much faster.
I have been coming to this Starbucks faithfully since its been open. But here recently in the last 3 months the service and quality of product have gone down. I have received watered down Cafe Lattes 2 consecutive weeks. Horrible lunch hour service.Time to go to Kaldis, where they dont take the customer for granted.
Guava white tea with stevia today. Delicious!
Ive loved everyone in the drive thru. They are super professional and serve your food smiling. Thats excellent service!
The best way to really wake up in the morning
My favorite Starbucks. Ive only always gone through the drive-thru and every experience has been good. Employees are great, smiling, positive and they make the best frappuccinos.
Theyre friendly enough here, but go to the one in the Loop if youre walking.This Starbucks is clearly designed for vehicles in the drive-through, and not for people who live in the neighborhood who want to walk in.As you walk into the parking lot from the front, it seems like youre at a blind spot with respect to cars leaving the drive-up, so you have to keep your wits about you. In order to get into the door, you have to basically cut across cars waiting in line at the drive-through.
Always polite and as quick as they can be with how busy they get some days!
Meredith is a life saver! Due to an ordering mistake on MY part, Meredith saved the day! Her help and kindness are what we need more of in the world!
I like the people who work here they are nice
Its always easy, for me as a black woman, at least to tell when people are uncomfortable with me.. and uncomfortable serving me
Couldve used more vanilla in my drink. Since its a vanilla bean frap. But good.
This is my favorite Starbucks in the stl area. So clean. Staff is so friendly!
Went tho..their for coffee and a sandwich and also see if a old friend still worked their..But the service was great the young man behind the cashier was so friendly and helpful and funny after a 12 hour shift I needed that laugh and my coffee and sandwich..Even tho the sandwich is already package and reheated and 5.00 and some change..But I give it 3 stars
This location still makes a great drink. Just be cautious of going between 1-3pm, ...as all the lines move slow (inside and drive thru). Aside from that, all the employees here are super friendly.
Great coffee horrible price
Its hard to find a parking spot but the workers are really great. I am always happy with my drink.
Impeccable service!
715am very busy. It was faster to park and go in, then wait in drive thru. Fully staffed, working quickly, just terribly backed up into the street.
One of the employees tried to sell me crack. Not to mention, Im pretty sure a pirate works the drive through.
Very friendly staff, especially Silas. #rainbow
Grande chai latte, no water, 6 pumps, and extra hot. Youll thank me after you try it. Cozy place to chill and read as long as you dont have more than 4 in your oarty
A nice place to have a cup of coffee, not so crowded
The hot chocolate was allfull to much salt
Starbucks was okay pretty small though BUT I saw a spider web and it was not okay
Customer service was horrible. After me waiting for about 7 minutes to be acknowledged the Cashier comes over to the register & just looks at me. Mind you he has on a head set which kind of through me off. I look & ask him if hes ready he says Yeah. Is it me? But dont you usually greet a customer which lets them know youre ready to take their order. Needless to say I never have to return to this location.
Parking lot too small for a drive thru. Great crew. Just not ideal for a quick visit. Even if you park in the lot. The drive thru is wrapped around the entire bldg. :(
Here we go again. I’m taking about practically pathological unwillingness of the working personnel to lower that horrible noisy “music” they are playing. I’ve asked for the music to be lowered down politely in multiple Starbucks locations in various states, however, the volume was actually really lowered down in ONE location in New Jersey. This is definitely a gross negligence on the management part of this establishment chain
Pricey, but tasty great customer service
Great location. Seating inside is somewhat limited. Excellent place to people watch on the patio. Closes early.
Went here to meet a friend and OMG this place was crowded. We had to wait a while to actually find seating. Other than that its a fantastic place to meet friends and do homework
Theeeeeeeeeeee absolute NICEST staff ever to work in a service-industry location!!! To them, Customer Service is not a department, it is their attitude!!!
Always first rate. Consistently great fresh, flavor.
Been going to this location for about 10 years. The morning rush is horrible. Its mainly due to the parking lot size. I like the barista at this location. Theyre always nice.
Friendly, fun staff. Nice cozy place to have some great coffee, and check your email, social media ect.
Yes, the line is long, but go through the drive-through to avoid getting stuck in the narrow parking lot. Youll be rewarded with a great coffee drink and some of the most upbeat service around.
Always a great experience. And right next to Sugar Fire
Rude server, and WiFi is dial up speed. If youre looking for a coffee shop to work at, go to the one south of here.
My order was amazing the employees were friendly but the parking lot and drive thru are entirely too small and you cant maneuver very well