Best place to get batteries & customer service is outstanding
I was very impressed. Friendly, knowledgeable staff, excellent prices on just about any battery you can think of.
Been a patron for 10 years! Found out this place is corporate own now. They no longer install car batteries. You will need to go to AL&LEE next door they will do it for $20
Good place to buy good batteries they are hiring cuz they need more help
Decent overall experience. Reasonable prices for good quality.
Had a interstate battery that never held a charge,was referred to these guys for reimbursement (or any kind of service) that would satisfy my needs as this was a Original battery from day one that never held a charge,needless to say could not settle an agreement to supply me with a battery I could use not even offer prorate the battery they just referred me back to where I got bad service to begin with..........stay clear of this shop fair warning and only delt with over the phone what does that tell you.Interstate batteries junk service junk batteries.
Got new batteries in and out thanks guys
Havent had a negative experience with them. Been patronizing the business for 6 to 7 years.
Brandon is great, excellent customer service!
Very brief experience due to covid 19 protocols. I already knew what I wanted so didnt really need help from the associate. But he was friendly and quick getting my battery.
The store attendant provided excellent service.
Good all the way around.
Good service helpful staff 2 1/2 yr free replacement and 6yr warranty for under 200.00good deal been a interstate customer for years they even lined tools to install the battery👍
Dolores, the lady that answered the phone was AWESOME! I had called a couple of other places that were less than friendly, so I appreciated that.I thought the great customer service experiencewould end there, but it didnt. I went to pick up my batteries, and Jim helped me. He was very friendly, very helpful, and I appreciated that as well. I recommend this location for sure. Thank you all.
Good quality Professional Service. They will check your battery in your vehicle but they will not replace it you have to do that to yourself.
The Claremont hike to t heh top of the hill is a very nice hike. It covers 5 miles plus and has a great e at view from the top.
Installed by youTool there to do your self
Wow. Excellent service. I’ll be back.
Shoutout to Jim for having excellent customer service! He definitely was a huge help for me today 👍🏽
They do every thing to help you.
Great prices and excelent quality.
Knowledgable, courteous and professional...thanks Interstate
With each visit, they come through for my request. They are worth 5 stars.
Very good service!! Nice people
5 has been best
Better price and better warranty than AutoZone or Pep Boys
Great place and great product never have problems there always polite and batteries last a long time....always going back
Want to thank the Manager and Technician(s) at this location for assisting my daughter today(11/21/18 at approximately 1015-1030 hours). They honored a warranty on a battery purchased at this location and charged a reasonable price for the replacement. Thanks and God Bless during this Thanksgiving Holiday.
I do not recommend this place at all they made people wait out in the heat when all they had to do was reach for the batteries and give it to people but they would collect the money first and let everybody wait an hour outside when that goes against the law the law states does practice COVID-19 regulations you can’t throw people out of the building and leave them out in the heat collect your money don’t let them wait an hour for something could be put pulled off the shelf and gift to them in three minutes
They have a good crew, and they are very helpful. I found out that it was not my battery it was my alternator they recommended advance alternator exchange in upland 1700 West foothill boulevard.
I got used battery for a reasonable price,great service!!
Great service, friendly, professional. Thank you!
Amazing place to get a battery very good prices for a fast and professional service
Chip was super helpful
Reasonable battery prices
In Vegas, where I dont live, I broke down and had to also purchase a battery. Two years and one month later....the battery just died. I found this place in Upland and after the gentleman saw that I could not just drive over to Vegas and deal with that service garage, they honored the warranty when they didnt have to and replaced my battery no questions asked. They were kind and quickly attended to my need of a new battery. I would definitely recommend this location for Interstate batteries! Thanks guys for everything! Great customer service!
I stopped in here on my way back from the Lake Arrowhead area about a month ago from a Google search I did and their staff here exemplifies the meaning of customer service.I told them I was on my way to work and that I needed a new battery really badly, they loaned me a wrench so I could take out my old one to get the core charge discount and then put in my new one with it too.They then told me there is a location closer to me in East Los Angeles, so I was elated to learn of that as a previous Google search didnt bring that up... weird huh?
Plain and simple. The batteries at the San Bernardino location are MUCH cheaper.BUYER BEWARE...Call and compareSame battery;Interstare Upland 189.00Interstate San Bernardino 129.00The stores are independently owned franchise, prices are set by franchise owner.
I buy a battery from interstate batteries in upland paying for core charges (taxable)and when i return the core i get a refund with no tax ..person in charge said by laww they keep the tax on a core ..that doesnt sound right
I purchased a battery quite a while ago from another interstate vendor in LA County. The interstate vendor in Upland went out of their way to help me warranty my battery. In short take care of my problem. The young man behind the counter had a great attitude and treated me very well. I wont go any place else to buy a battery in the future. It is nice to actually receive customer service without a lot of grief and spending half of the day with an exchange.
Good service and good product. They have what you need when you need it. Just across the board a bit pricy.
Fast and helpful. New laws prevented them of physically changing out my battery. But they loaned me the tools to do it myself.
Unwilling to honor valid warranty without receipt (battery was original equipment on RV) even though battery tag indicated 9 months since purchase. I pointed out that Interstate printed warranty did not require proof of purchase. I requested to talk to owner. In the end after I left owner intervened and warranty was honored upon my return. Manager said stamped mfg date code was over one year. Total time at store over two hours. Unpleasant time wasting experience. I appreciate that I was called within five minutes of leaving.
Great customer service, knowledgeable staff to get your battery needs taken care of. Will do business with again, reliable batteries that will last through heat and cold.
Very impressive.They have the best technology & know-how, and can handle warranty issues quickly. This is the place to go for batteries.(and no, I have absolutely no connection to this store or Interstate, other than as a customer).
I came here for the first time today and was very happy with the service and prices! Going here saved me $30 as I was originally going to go to AutoZone. The staff was very friendly and they chanced my car battery in about 10 minutes.
Larry Burke was the worst employer to work for. He lied repeatedly, made promises and never delivered. This was compounded by his bravado being full of outdated and/or false knowledge. His treatment towards women I saw was demining except for his wife. His lack of integrity made it difficult to work with and his outburst in the lobby, office, and warehouse were abusive. During my limited time working there I have never seen so many employees come and go due to lies, abuse, and miss management by Larry Burke. I will stand by my words supported by documentation.
Good and quick. Service with a smile!
Buyer beware. This company will not uphold warranty plus definitely mediocre, overpriced batteries in my experience and I’ll explain why. I bought two higher end batteries from this outfit. Within months I had issues. When I took them in for repair/exchange under the warranty they would not repair nor exchange and the reason they gave me was that the battery terminals might have been loose and corroded. I explained that I needed a wrench to take battery off my boat since terminals where on tight so the terminals could absolutely not have been loose, and as far as corrosion it was visible that the ends where clean since the batteries where only a few months old. Their response? “My word against theirs”. Wow, I was stunned at such bad customer service. I re-iterated that I personally took battery off with a wrench, so no they where had not been loose, and same outcome. Just seemed like a total copout. Very disappointed at every level of this purchase experience from customer service to price to quality. Buyer bewhare.
They are the best all purpose battery company on earth! I have never had a battery need which they couldnt fulfill and I send all my customers there as well!
Ive purchased several batteries from them over the years. Great service with a great product. If you are considering OReilly or Autozone for a battery, call Interstate first. They offer what I believe to be a far superior battery for a similar or lower price.
Good battery for the van and a good price. Fast in and out.
I purchased a battery just 9 months ago and after sitting last night, the car would not start this morning. I had the car towed to the mechanic who attempted to charge the battery so they could diagnose the problem. They informed me that the battery was bad and needed replacement. I called Interstate Battery and told them what the mechanic had discovered.I borrowed a vehicle and removed the battery only to find out that they not only wouldnt take the word of the mechanic, but that they wouldnt take the battery back without putting it on a charge for two hours. Who has time for that? I was told that was their policy.The mechanic told me that Interstate Battery had a terrible reputation because of their very poor customer service, which is the reason so many dealers dont carry the battery anymore.Dont risk a time consuming breakdown and the resulting runaround from Interstate Battery, buy a Optima or a Duralast instead, no questions asked guarantee.
Service is great theyre very helpful they have everything you need
They helped me out & were very polite. They know batteries . thanks guys
Great batteries at great prices
Ive been a customer for over 20 years as retail Interstate dealer. They have always been stellar in customer service, and they know their batteries, too. Love these guys.
Worst place to buy batteries. Non stop problems and they do everything to get out of warranty on there batteries. As soon as I pulled up first tech said battery was bad he realized it was in warranty called over another Tec that stated they were good. Battery went from bad to good in 2 seconds. This is after dealer stated battery was bad and caused bigger problem, the guys that sell used batteries that have been referbished down on mission and central Felix batteries are 100% more perfessional and dont argue about a warranty. Needless to say Ill never use interstate and would discourage anyone to use there batterys
Great people
,Need a battery good deals good interstate is a good brand.
Not the same anymore
Great batteries!
Batteries and accessories of all kinds. Helpful staff that can assist you with any battery need.
New owner, had no idea who we were. Had to send over resale to show we had been doing business with Interstate Batteries for over 20 years, too bad they had not got the info from previous owner of this location.
If my mechanic gets his batteries here, theyre a-ok. Best batteries made.
Good batteries and great warranty.
Great customer service, thanks.
Good price for used battery
Great deals & service
Affordable and good quality products
Best battery on the market period
Good spot for batteries
Great customer service!
Very knowledgeable staff
Very helpful very knowledgeable
We buy all our batteries at Interstate, even our watch batteries.
Good customer service
Best battery
Friendly service
Good