If you can go to the new Hartford store, or handle it online: DO THAT INSTEAD. Staff had no clue about Boost Mobile services or devices. Theres no phones or anything in stock. Store is basically empty. Signs advertising products, then staff looks at me like Im crazy when I ask about them and says: ummm, not today. What??? I asked about Mobile Wifi, which you can clearly see a sign advertising such at the front of the store, yet they had no clue what i could be talking about. And that was after I waited for almost 20 minutes while he fumbled with a customer trying to pay her bill, while he was pausing to answer what seemed to be personal phone calls. Not sure why this store exists or why anyone would go here.

Staff was not knowledgable of the service he had to look up simple questions such as does the service work in Canada and Mexico. He then didnt how much or how to do it. Boost may have had my business if staff was a bit more knowledgeable instead another cellphone business in the same plaza did. The store did appear clean and neat though.

Never answer their phone very unprofessional

Where I got my new phone its very awesome

The family that run that place are very nice. they gave me a great deal on a iphone 6s for me and a lg phone for my son. highly recommend

Ask for abe, hes like 16 and he is the smartest person there

There ok in my book

Was working at time just past Herkimer county line on Herkimer Rd had maybe 1 bar half the time... Returned phone 2 days later only gave 1/2 my money back NEVER DO ANY BUSINESS HERE AGAIN

This location has poor customer service the owner is the rudest and all they care about is taking your money if you have questions they tell you call customer service

Very polite, very helpful.

Need unlocked cellphones etc they are the place to go to

Worst service ever

Not very helpful

Great

Clueless rood employees

Th

Good offers

Good