Paula Sandra and Don were all very helpful and went above and beyond to service my auto needs! Very much appreciated!! Thank you guys
Awesome. The two gentlemen I dealt with the last two days really know their stuff. They didnt try to sell me parts I didnt need and I am completely satisfied.Best parts store in Valparaiso.
Nice atmosphere employees are nice helpful
Great store, very advanced for auto parts. Im still a beginner auto part, but there guys are advanced forsure.
The guy checked my battery.I purchased a new one.he installed quick.in & out the door in 15 minutes great service.
Always good to me...better than autozone of course
Tested my vehicle for free. Very helpful.
They helped me figure out what was wrong with my car!
Very knowledgeable, took me straight to the product I needed.
Always very helpful to me, especially with free wiper installation.
They had everything I needed
Always friendly staff answers my questions and gives me great advice!!!
First time there. Very helpful staff.
They definitely put the advanced in advanced auto parts!🚗
Been here several times for several vehicles, and these guys really know their stuff.
Everyone at this location always goes above and beyond to make sure I’m taken care of. Christian was especially helpful last time I went in. I definitely prefer this Advanced Auto Parts to other local competitors. I have had many pleasant experiences and will definitely be back! Customer service and guarantees on the tools are the best. Definitely justifies spending a little more in some cases.
The staff are very helpful and friendly.
Fast friendly service
U buy all my parts from here
I have been here several times in the past few weeks to get some parts for my car and have been incredibly and happily surprised by the amazing service. Cristian has been helping me and was not only kind and got me everything I needed, but was also happy to explain things and answer all of my questions . I will only be coming here from now on!
Great help
Lots if good parts, but not very good at miscellaneous stuff like led strips and things of that nature
Terrible, second vehicle with the wrong rotors given to me. First vehicle earlier this year with wrong rotors tore into the caliper mounting bracket. No this vehicle wrong rotors again and it cost me an additional $46.00 and I could not use my rewards, last time for Advance Auto I will never go back. First mistake ok, second!!!!
Above and beyond service! My chevy needed a new battery. When I went to AutoZone they said that they could not install it. My son recommended that I try Advanced Auto. Wow! It was 18 degrees outside when this awesome lady didnt flinch. She through on her coat and grabbed her tools and away she went. She had that new battery installed very quickly. I had a discount coupon for the battery. So it was a WIN all the way. No more AutoZone for this guy. A firm Advanced Auto customer from now on. Thanks Advanced Auto. I couldnt be more pleased!!!
Jason and Ted are amazing employees! We will shop there every time for our auto needs. They are professional and by far the most helpful of anywhere in the area.
Beware of all part stores now a days qaulty of all parts, !!
Theyll sell you the wrong parts of youre not 100% sure of what you need. One of the cashiers was very off putting when I asked for help picking socket wrenches for a tune up on my car. If you know what you need and can decide for yourself the place is fine, just wish the staff was more dedicated.
Had exactly what I needed
Great staff
Great customer service
Nice, knowledgeable staff. Very helpful. Nice stock.
Ive always had a good experience with the folks at this location, until today. I was hoping that i could get a simple test on wires in my license plate lights, but no, try to sell me something instead. I wont be back. Sadly, this is not a reflection of all staff there -theyre great. This chap wouldnt even answer my question, so that pushed me away.
I try to stay away from Sandra, it costs her allot of trouble to make an attempt to smile or be courteous... Never happy.Jason and Ted are the ones to look for.
Need some assistance and the young lady knew what I was looking for and gave some great advice on product selection
2 of 3 employees were not wearing face coverings.
Gave me the wrong head light and then I wasn’t able to return it even though I paid with a debit card. Avoid this place at all costs
Woman that was working there was a smart alec and the guy was pretty nice... Woman needs to work on her customer skills we were gentleman to her...
I like the friendly atmosphere and they are always very helpful
Where I buy most of my auto parts, knowledgeable people, great prices, great parking!!!
Had all the part I needed in stock and got them quickly for me at decent prices
Love this AAP, The employees are so helpful and have a pleasant attitude to deal with! Five stars for these guys
Best parts store ever. Very knowledgeable and most parts are tops 12 hours out.
Guys know their stuff pretty well and are very helpful
Good for getting what you need quickly
Be ery helpful staff
Favorite auto parts store. Free CEL/SES checks is awesome.
Needed a battery. They were very helpful and even installed it.
They almost always have what you need or they can order it quickly.
I got what i needed.
Extremely helpful staff, friendly demeanor.
Better Than Autozone, decent selection if you need basic stuff in a hurry. Staff is not very knowledgeable in my experience.
Its a good place to get auto parts
They guys at this store are AWESOME! I found myself in desperate need of an electric fuel pump for my vintage Fiat Spider on my way back from an annual convention. I was 275 miles from home on a Sunday evening. Advance did not have the pump I needed but the man at the counter called a local competitor who did. He e en offered to DRIVE ME THERE! Fortunately I had a support vehicle with me and I picked it up myself while leaving my Spider in AAPs parking lot. I returned with the new pump and while I was installing it in the 90 degree plus temps, the store manager brought my wife and I each a bottle of ice cold water. Who else does that?? With my Spider roaring back to life and thundrestorms bearing down on us, the AAP employee then gave us some reccomendations for good local restaurants to get a bite while we let the storms pass. I simply cannot say enough about these guys! Kudos.
Some employees are just not that smart nor helpful at finding items.
I get small minor parts for my 77 Tbird & 87 Cutlass 442 from this store. Theyre always helpful.
Sales associate was very informative and extremely helpful
I couldnt tell you the last time I went to this location and left happy. Ive been given the wrong u joints, wrong calipers, wrong control arms. Every single time Ive been there if its not the wrong parts its bad information. Just the last time I was purchasing a control arm to replace a warranty item from them. I originally purchased a $130 Moog CK series control arm. I told the gentlemen I wanted the exact same thing I purchased previously. He stated that the item would arrive same day or the next day. I go in the next day to find out it was really five days out... The manager got me one same day from a different location. I go to the other location on the other side of town and pick the product up myself... I took a look at the product in the store before I left and it looked right. Get home tear my car apart compare the two parts and to no surprise to me these are not the same... I call and speak to the manager who states the one they gave me was an updated version and its better... When in reality they sold me the RK series at $100. So theyre replacing a $130 part with a $100 part and calling it even when the RK series control arm is the farthest thing to an update to the one I purchased originally. It is a downgrade that I paid thirty dollars for... The time prior to this visit I was going in for four calipers and they brought out the wrong part four times. Unfortunately I have a ton of money in warranty parts from advance auto but I will never purchase another thing from this advance auto. If you want the right parts and information the first time I suggest you go elsewhere.
They are very helpful and cost is reasonable.
Not very helpful did not even ask if I had a perks account
Love the parts store 👌
Great prices and employees are very helpful
Knowledgeable staff, great service and fair prices. Long time customer.
Habe had what i needed. Helpful staff.
Great service and friendly fast work
Good place to do business with
Part I order did not come in. Had to wait a day to get the parts when they said it would be in the next day.
Great auto parts store!
The old stand by for parts.
Employee had no idea, what I was looking for .......
Great Service
They usual have what I need
Usually fast, friendly, and knowledgeable.
Sales person know their stuff
When you need auto fuses you can get them here plus other items
Great customer service
Staff went above and beyond.
Wouldnt do an exchange of an online to store order. All would would do is a take the part and issue a refund that could take up to 10 days to go back into my account. The store left me stranded.
Helpful staff.
Depending on the manager working
Friendly service.
Terrapin too many occasions when I could not get my parts from that store and headed go somewhere else in town
Great!
Always helpful
Just good people
Very bad about warranties
Friendly staff
Bad