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Bedzzz Direct showroom & Clearance Center
1152 Marsh St Suite F, Valparaiso, IN 46385, United States
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Bedzzz Direct showroom & Clearance Center

Comments
Ri
Review №1

I needed a new bed so I Walked in and was helped by Chris to pick out a mattress that was a perfect match for my sleep needs. He found me a very comfortable mattress in stock. I got same day delivery with a great price. Looking forward to sleeping again.

Be
Review №2

I have purchased mattresses 3 different times from Bedzzz Direct. My queen, my sons twin (from a fundraiser event) and my parents king. Each time was a great experience and blended perfectly great customer service and fantastic prices. Highly recommend!!

Ta
Review №3

Great experience! I’m so glad I walked into Bedzzz Direct for my mattress…they were very helpful and knowledgeable! We’ll definitely be back when my daughter needs a mattress!

da
Review №4

I have never had a better buying experience ANYWHERE. The staff works as a team in an effort to makes everything right. Honesty and integrity are a standard at Bedzz Direct!

Da
Review №5

Chris is excellent to work with — Very helpful and knowledgeable. There is a definite reason why I’m a repeat customer... great service and great prices.Was even able to get same day delivery

Re
Review №6

Great service! Got a call right back from chris. Got a great price on a mattress and he had timothy deliver it an hour later! Super nice people too. Definitely recommend!

Ke
Review №7

Great Experience. Salesman very knowledgeable about his products and also that of competitors. Very patient and answered all my Wife and I questions. Very fair pricing. Delivery was right on time and the gentlemen who delivered were very professional and answered all our questions plus made sure we tried all functions on the adjustable frame to make sure we were familiar with its adjustments. Would buy from again and highly recommend Bedzzz Direct if you are in need of mattress or Bed.

Bl
Review №8

I was referred here a year ago and called in to talk to someone about a flippable mattress (which they hardly make anymore) and got Chris on the line. He left such an impression that a year later after losing his name and number - I googled ALL the mattress stores in Valparaiso lol! I found them and spoke at length with a very friendly Geri (forgive me if I spelled it wrong!🙏) However, nothing compares to the service I recieved when I came in today. These people go the distance. They are professional. They are kind and polite. They make you feel like you matter, where so many businesses lack that connection with their base. They answered all my questions without making me feel rushed, they took their time with me when I couldnt decide what I wanted and could afford. I left feeling so very grateful. I highly recommend this place and intend on buying my toddler bed and my teenage sons bed from here too in the near future. They went out of their way to make it affordable for me and they had no problem customizing the things I needed customized - all without making it seem like it was a bother. I left, in a better mood than I had walked in! Thank you guys so much. Truly.

Da
Review №9

Chris and his team always do a great job with customer service. Prices are fair and any mattress we have purchased has been great.

Jo
Review №10

We stopped in to see Chris on a referral from a friend, and wow were we impressed. He showed us a few different style beds and explained the differences very well. He guided us to the bed that fit our budget and gave us the best comfort for our money. Highly recommend this business for your sleep comfort needs!!

El
Review №11

Chris was great. A real people person. Straight shooter.

An
Review №12

I was looking for a new mattress for a little while now but after today, no more. Chris was so helpful and not pushy. He should different mattresses in my price range and also set my delivery for the same day! Thanks again for the excellent service and the knowledge on different types of beds. I would recommend to anyone looking who is in the market shopping for a new mattress.😁

ni
Review №13

Thank you so very much Chris! It was a great experience shopping with you for a mattress. You provided great customer care and product knowledge according to our needs & wants. We will recommend you to all family & friends!Very much appreciated!

Ka
Review №14

Chris is awesome to work with - very knowledgeable and personable. The shop is just a short turn off of US 30 and so worth taking the time to check out!

Lu
Review №15

Chris was amazing great selection of beds and is very helpful went out of his way to help me and my cousin on very short notice 10/10 would recommend anyone to come check out his shop you will not be disappointed

Ke
Review №16

Chris did a tremendous job assisting my husband and I on our quest for the perfect mattress. The mattresses are high quality, sturdy and comfortable and are made with care and top of the line materials. We would recommend Bedzzz Direct to anyone who craves a luxurious nights sleep.

Sh
Review №17

I had a great time hanging with the salesman. When it was all over with the two of us came to a agreement over pricing. I walked away with a smile and he made a new customer. I would recommend them for a good service.

Ni
Review №18

What stands out here is the amazing service! I was able to get a bed for me and my daughter at a fraction of the cost. Very happy with the quality of the mattress as well. Thank you Chris!

Se
Review №19

This place is top notch! The owner Chris and all of his salesmen are very knowledgeable and helpful. They care about helping you find the right mattress for you, not just about selling beds. The mattress we purchased from them 3 years ago is the best bed I have ever owned. I have been recommending this place to all of my patients for the past several years now. Thanks for helping my chiropractic patients get better sleep!!!-Dr. Sean Horvath

Be
Review №20

This is a great store. It demonstrates why local business are the bedrock of the community. The owner Chris gives amazing personal service and went out of his way to give me a good deal on a mattress set and even to deliver it himself so I had it that evening. Go visit, buy local and help make this business a success. No one else would have gone out of their way the way he did.

Sh
Review №21

My husband and I had an amazing experience when we were there. Chris listened carefully about our needs and our budget. He wasnt about over selling. HE knows his products very well, was 100% honest and showed us the items we could afford! 3 strong Beautiful mattresses that were within our budget and no pressure on what to choose. We are so greatful Chris/Bedzzz Direct takes time out for specialized patient service!

Sa
Review №22

Great experience! The salesman was incredible and the prices are the best. I definitely recommend coming here to get some great advice and great mattresses!

Br
Review №23

Really polite workers. Salesman was extremely knowledgeable and gave excellent service. Store was nice and clean. Driver was more than helpful as well as very kind. Excellent overall. Will be going here again!

an
Review №24

Salesman was knowledgeable, friendly, and just great. He was personable and wasn’t pushy.. I thought the total experience was wonderful and plan on shopping with him again.

Sh
Review №25

Chris is extremely knowledgeable about mattresses. Ive bought 6 mattresses for my family from Bedzzz Direct over the past few years and have always been completely satisfied with the price and ease of delivery.

Br
Review №26

Bought a bed from these folks, and the experience was excellent. Chris and Joe clearly are experts in their product, and they did a fantastic job of comparing and contrasting their King Coil line versus the more common brands. I saved a bunch of $, had the mattress right away, and am sleeping better than I ever have.

We
Review №27

Thank you Chris at Bedzzz Direct for all your help in my recent bed purchase. Great customer service and knowledge of your beds.The delivery guys were wonderful too.I will definitely refer others to your company!!!

Ha
Review №28

DJ wasnt pushy or invasive and made me feel comfortable with my decision. Delivery came as scheduled and my new bed was set up in less than 20 minutes. Thank you!

Ad
Review №29

I bought a bed a few years ago now and it still stands as the best bed I have ever slept on. Chris and the crew did a great job pairing the bed with what we wanted and we couldnt be more pleased! I love supporting local family owned businesses and appreciate the excellent customer service that came with my purchase!!If you are looking for a great value on an amazing bed, visit the guys at Bedzz Direct. Shop local and keep dollars on main street USA!

Jo
Review №30

Joe was incredibly helpful and the store has good quality mattresses. I cant wait to get my mattress!

Mi
Review №31

Amazing place and very good customer service. We came all the way from Chicago and got a mattress and 2 amazing pillows! Will recommend this to anyone and will definitely be back!

Br
Review №32

Bought two beds! Great experience and beds are supreme. DJ the salesman was a great help and the delivery guy was clean, prompt and professional. Def recommend!!

Bo
Review №33

My husband and I were very pleased with our experience at Bedzzz Direct Valparaiso. Chris was friendly and thoroughly knew his products and the companies they came from

Me
Review №34

I am very very happy with the treatment I recieved from the owner and the associate in the store. I Came in the store angry and frustrated and over it. I had been given the run around from many stores in the area and really had no luck. So I was driving back home and googled this place so I said what the heck lets try one last place. I walked in and right off the back there was no run around I explained my story told them what I wanted and my price range and they made it happen. They were very kinda to my nana and very nice and patience with my 3 children. I had apologize that my kids were all over and the associate said its ok I love kids and made me feel so happy to be there. We got a deal and didnt spend more than our budget and got everything we wanted and more. This shop is small compared to the big box stores but this is the place you want to go first not last for sure. I Would have saved my self from so much stress coming here first. Thank you for everything. 5 stars from a very happy customer!

De
Review №35

Deryll TagueShared publicly - 7:16 PMI recently purchased a bed from Bedzzz Direct, in Valparaiso, IN. I am more than pleased with the bed. It is very comfortable and has helped my back hurt less. Chris went above and beyond to help me get the right bed for me! I would recommend anyone looking for a bed, to go in and talk to Chris.

Co
Review №36

Guy that was working here was really funny. Seemed to be pretty knowledgable. Worth a stop if your in valpo

Ja
Review №37

My mom baught my brother a bed because he was in a serious car accident and is now disabled and they came home earlier then expected and one of the guys who delivered the bed to my moms spent the night in Ohio so my brother could have his bed that Friday instead of Monday when they were originally supposed to bring it !! They are so genuine and they really do care about their customers !!! His bed is super comfy as well !! Also me and my fiancé baught a bed from here and we absolutely love it !! Great place!

Da
Review №38

Although my initial interaction with this company was negative I am changing my review due to the fact that customer service means a lot to me and I feel that my concerns were heard and the owner genuinely attempted to resolve my issue. A day after posting my review I received an email from the owner named Chris. He apologized and explained that he has been trying to get Groupon to correct his AD for the last few years and they have been unwilling to cooperate. He was kind and seemed genuinely concerned. Although he couldnt offer me the same deal that Groupon was advertising, he still offered me something for my inconvenience. I truly appreciate Chris taking the time out to contact me. His actions reminded me that what separates businesses from other businesses is definitely the customer experience/customer service. There are hundreds of businesses that sell mattresses, however not all focus on providing exceptional customer service. Thank you Chris for taking the time out to make me feel like a valued customer.Original review:False advertising on groupon. Do not buy their groupon. After purchasing a groupon for a $200 voucher I drove for an hour to their store to purchase a mattress. When I got to the store the manager named Dj advised me that groupon is advertising incorrectly and that I would need to purchase a bed for the price of $500 and above in order to be allowed to use my groupon! i immediately left his store and refunded my groupon. he is falsely advertising on groupon to get business and this should be illegal! will be reporting him to the better business bureau as well.

Ja
Review №39

Fabulous salesman! Very pleased!!

Am
Review №40

Unfortunately, I did not receive the service Id expected. The showroom is small and the salesman was, at first disinterested, and then very pushy when I tried to leave. It was not a comfortable experience nor great selection.

De
Review №41

Not helpful

Information
64 Photos
41 Comments
4.7 Rating
  • Address:1152 Marsh St Suite F, Valparaiso, IN 46385, United States
  • Site:http://bedzzzdirect.store/
  • Phone:+1 219-464-2339
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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