The Sales Associate Brandon was nice and professional talked a lot about his next door neighbors boyfriend and horrible dog.. He asked me if I needed a bed frame. I told him no. That I have a bed. However, never asked me if the bed needs to be assembled which it does and theres an extra fee which I would have been happy to pay.. When delivery guys came I asked them to help me put the bed together. They told me no did I pay extra. I informed them no I wasnt aware. So they place the box spring and mattress on the floor and walked out. They didnt even ask me to sign anything. Ill never buy anything from these people again. Thats it for me
We visited the store once and came back after shopping around. The first visit Jay helped us find the best mattress to fit both my husband and my needs and when we came back we were in and out quickly because we knew what we wanted. Excellent experience
My husband and I went into the store expecting a quiet awkward experience trying out beds. But that is not what we got! Julian, the store manager, took us through each bed (following our reactions from the previous one) and by doing so we found the best mattress! Julian just wanted us to find a good bed, he wasn’t over selling for commission, he just knew how good the products are. We ended up on one of the best mattresses and he threw in a frame for us. Highly recommend checking out this store so you can have a good mattress like we do now!
Julian is the Greatest!!! I told him what I was looking for and he showed me and also gave me other options. He stayed right in our price range. Julian was not one of those pushy sales guys. I respected us and our decision. If you are looking for a great deal and an honest guy. GO to Mattress Firm in Valpo. Tell Him Kristi Sent You!!! You will not be disappointed.
Patrick was very knowledgeable and extremely helpful when it came to assisting my wife and I select the best mattress and base for our needs. He also made the purchasing process very comfortable, by not pushing us into anything that we didnt want. Our last mattresses was purchased online, but it seemed to wear quickly and without testing, we really had no idea what to expect. We highly recommend Mattress Firm and will be sure to pass our experience on to friends and family!
I would love to be able to tell everyone what a great experience I had shopping for a new mattress set. I went into this store for the first time about 6 weeks ago and spoke with Julian. He was very informative and understanding about what I was looking for. So, long story short, I did go Wednesday and decided on the set I wanted. Julian is very good at making you feel important and comfortable. I have worked in furniture sales in the past, but I dont think Ive met any sales person as engaging as he was. All of my questions were answered and soon Ill be sleeping in comfort! Thank you again Julian and Mattress Firm!
Brandon was very knowledgeable and helpful with the entire process of selecting a new mattress.
Julian was great. Very knowledgeable, very friendly & professional. Knows his stuff. Id recommend going there. A million beds to choose from and prices for low to high budgets.
This Matress Firm location in Valparaiso is Wonderful. The Store Always looks So Clean.Our Sales Person, Julian is Amazing !!His Knowledge of Products is Very Impressive.And His Style of Showing and Presenting ItemsIs Comfortable, Enjoyable and Not with Any Sales Pressure. He is Definitely the Main Reason We Shop and Purchase at this Store Only !! 5 Stars !!!
Great service and delivery. Was able to receive my mattress in 2 days. Everywhere else it was several weeks.
We initially went three JcPenny to purchase our mattress and it was a horrible experience. We finally made the decision to just cancel and go to the Valpo Mattress Firm location. We met with Julian and he truly turned our awful experience into a wonderful one! He was amazing and I can tell you that we will recommend him and Mattress Firm to anyone/everyone. We are so grateful to him for his kindness, understanding and just 100+% customer service! Thank you so much Julian!
I had a wonderful experience recently at this Mattress Firm location. A man named Brandon helped me find the right mattress for myself. He was helpful, courteous, and was able to turn a rather boring trip to the mattress store into a pleasant, educational experience. I will come back for my guest room and will 100% be recommending my friends and family come to this location and work with Brandon!
Awesome experience. Got a great bed at a great price. Staff went above and beyond to make sure my wife and I got what was best for us.
I am a HUGE pain in the butt when making purchase decisions, and this guy Brandon at the store could not possibly have been more patient or helpful over the course of three visits, at least 30 questions and several instances of changing my mind. I felt completely comfortable to take my time and make sure I made the right call, and I learned a lot about mattresses! Textbook above and beyond customer service.
Wow, what a great experience. Mattress shopping isnt what you would call a fun experience but the staff here made it a great experience. Brandon answered every question I could think of and even gave me answers to questions I wouldnt have thought to ask. He was incredibly helpful and knowledgeable, and the store was clean and welcoming.
Julian was fabulous during our mattress sale experience. Great customer service & very knowledgeable of the merchandise. Amazing product points. Quick & easy. No hassles. Fast delivery available. Would definitely recommend to family & friends. Who doesnt love a good sale?! Thanks a Million. Such a DIAMOND of a gentleman.
Very pleasant. Explained everything thoroughly and listened to our questions and offered good feedback.
Stopped into the location at Porters Vale Blvd. in Valparaiso, In. Salesman Julian was extremely helpful explaining the differences in mattresses. Not pushy, not right on top of you. My husband felt very comfortable trying out the different mattresses. The sale on the mattress was a plus. I appreciated the link that was sent to me after talking to Julian about which mattress we decided on. Paying via the link a great way to do business. Thank you to Julian and Mattress Firm.
Very friendly and knowledgeable of their products. I recommend this is the place for your bedroom needs.
Great experience overall. I didnt know what I needed until I talked to Brandon but he was knowledgable and guided me through the different options. Great people make the experience way better.
Our salesman, Chris, was very patient with us and let us try many beds. Ive had 3 hybrids in a row and they dont work for me, especially after I had back surgery a year and a half ago. We needed a traditional mattress and the best one we tried was a Stearns and Foster firm with pillow top. We were happy with Chris help and expertise and the deal he gave us.
Julian was amazing! He answered every question we had, we was polite fun and super knowledgeable! We came in with very little knowledge on what bed we wanted, we had a budget we intended to stick to and he didn’t pressure us into anything more! Showed us what was in our price range.. and gave us his undivided attention throughout the entire process. Explained everything perfectly without confusion. He was a great person to speak to, especially during this stressful time with Covid. We bought a bed and enjoyed every minute of the process! Hard to come by such amazing people, but Julian made the entire process so simple and personable. Would give 10 stars if I could.
Julian, the manager, is amazing and was so incredibly helpful. Im so happy with how things went. He went way above and beyond. I would recommend them to anyone that is looking for a new bed!!! If I could have given more than a 5 star rating I would have! Thank you again Julian for all your help, its appreciated more than you know!
Fast and friendly. Im very thankful they had what I needed in stock
Julian was extremely helpful and very professional. It was a pleasure doing business with him.
We went to the store, so we could pick out a matress and foundation for our 3 year old. Julian Stryczek was the individual who assisted us. He was very friendly, knowledgeable and helpful. The whole purchasing process was quick, easy and painless. The store was clean, organized and provisions were in place for COVID-19. I would recommend the Matress Firm - Valpo Store to others who are in need of new bedding items. Make sure to ask for Julian, and he will take care of your needs!
Julian was excellent to work with and he helped us find the perfect mattress for our needs.
Brandon Welbourne was extremely helpful. He had a lot of knowledge, and showing us different ideas when it came to a mattress. We walked in the same day, and got a delivery in a matter of a few days. I highly recommend this place, and I’ll look forward continuing my business here.
It was great. I wouldn’t go anywhere else.
Julian was super helpful and friendly without coming off as a pushy salesman. He was patient and allowed us to check out all the different types of mattresses that interested us. Even matched a price we had found online. A+ experience and would definitely recommend using this store, they made mattress shopping painless and easy.
If you need a mattress ask for Brandon. Brandon was extremely informative. He provided the adequate information needed to select a mattress in less than a hour.
Julian was outstanding. His knowledge, patience, and humor made the experience all worth it.Highly recommend going to him!
From the moment we walked in to the time we left we truly enjoyed the process. Christopher was so helpful. If your looking for a new mattress go talk to him he will ensure that your getting just what you need. Thank you so much for all your help.
We bought our first mattress here the other day, and were very impressed with our service! Chris was our salesman and he made us feel so comfortable the whole time, answered every question we had, and didn’t make us feel rushed or pressured at all. He was awesome! I was nervous because i’ve never purchased a mattress before, but he went above and beyond for us to make sure we made the right choice. Super nice guy!
Julian was very helpful and took his time answering all my questions!!!
The manager was really helpful, and provided a great service.I’m excited to receive my new set.
Julian was awesome to work with! He was professional and knows the business, but made the experience very easy and comfortable!! Very relaxed atmosphere. Very easy process!
Julian was great. He was very knowledgeable about every aspect of bedding and answered every question we had with ease. And in addition he was kind and provided some of the best customer service we’ve received in a long time. Thanks Julian, keep those jokes coming!
Brandon was very knowledgeable and personable. If you’re looking for a new bed check Mattress firm in Valparaiso. Top notch in my book!
Making my purchase was quick and flawless, as Brandon W knew his products well and didn’t try to push me toward the more expensive mattresses once I said I wasn’t spending a lot of money. He didn’t try to offer me extras that I did not ask about.
Today I purchased a mattress and a power base! The experience was great and couldn’t have asked for a better salesman! Julian was awesome! I will for sure in the future come back to mattress firm and I will be bringing my grandparents in to take a look as well!
Julian Stryczek was very professional. He wasn’t pushy like any other salesman would be. Easily a top 10 purchasing experience of my life! Highly recommend the store.
Julian was fantastic and a pleasure to do with business with. Would absolutely recommend.
Julian was very helpful even with another person at the same time needing help. Very professional and knowledgeable.
Went in for a twin mattress for my son. Fair deal, friendly staff and easy transaction. I’d shop here again.
Julian was very helpful and friendly. I would highly recommend him and his expertise of the products.
Julian is the greatest salesperson to work with. He always works hard to take of my family when we go in there.
Great place to shop! I’ve never had such good service. Even price matched and had exactly what I was looming for. I was in and out of the store in 10 minutes. I highly recommend them!!
Julian was very knowledgeable and friendly. Would go back again!
Brandon was very nice and knowledgeable. He was not pushy and gave us space to be able to discuss together. He gave us all the information to make a smart decision on which mattress best suits our needs.
They were not pushy and very informative. They let me take my time and answered all my questions. I am very satisfied with my purchase so far.
Thank you so much Brandon for the excellent service. It was a completely smooth transaction. I really appreciate your knowledge and attention to my needs.
Great service and support from the Valparaiso store.
The professionals at mattress firm were super helpful and I would highly recommend.We won’t ever look anywhere else again for our bedding needs
Chris is a very excellent employee. He helped my fiancé and I find the perfect mattress based off of our needs and wants. There’s a lot more to a mattress than we thought and Chris was highly knowledgeable on the subject. He’s truly an asset to you store.
Julian was very helpful and a pleasure to work with. We had a very great experience.
We had an easy, pressure free transaction. Julian was our salesman and he was more than helpful and extremely knowledgeable.
Very clean and extremely friendly staff. They really look out for the customer! Great value!
Great experience. We are very happy with our new mattress.
If you’re looking for a GREAT DEAL on a GREAT MATTRESS with a GREAT SALESPERSON? Then Mattress Firm in Valpo and Chris Zinanni are for YOU! Chris was knowledgeable, courteous and helped me find the perfect mattress to fit my needs and budget. Sending anyone I know that is looking for a mattress to Chris.
We have bought our last5 mattress here. From twins to king temper pedic. Always a friendly staff. Answers all our questions. This time we had Brandon from the Valparaiso, In. Store. Very helpful.
The only place to buy great salesman no pressure great prices
First time here...great service and prices....Brandon was knowledgeable and a nice guy..recommend Mattress Firm Valparaiso
Easy to visit, pick out mattress and get some guided feedback after I communicate needs at the time. Helpful and quick delivery!
Julian was polite, friendly and very knowledgeable about each of the products in the store. He listened intently and understood what I/we were looking for in a mattress. Julian’s years of experience in selling mattresses can’t be beat. He answered all questions and concerns we had. We could not have had a better experience.
I couldnt be happier with the services provided by Brandon. He let me test multiple beds, multiple times and was very patient with my indecisiveness. Kind and professional, will be back!
Fast service. And helpful associate. We got what we needed and wanted in a short time and paid before our baby woke up. Highly recommend. Fun guy.
Brandon from the Valparaiso Ind. was knowledgeable, friendly and informative. His professionalism was an influence on our purchase.
Julius was a fantastic person which I do not use the word lightly he was friendly informative and accommodating we educated him on what we were looking for and in the price range and he came up with the perfect mattress. He was able to work with a delivery date that was comfortable for us. His mannerism was both light and proffesinal, I have already recommend him to several people.
What an absolutely fantastic, no hassle experience! From start to finish Julian was a rockstar! His knowledge of mattresses is superior to anyone else in the Valparaiso market. Don’t waste your time anywhere else. Go see Julian.
Great service and prices. Best mattress shopping experience we’ve had in a long time!
Great advice and service. Anxiously waiting for delivery and a new sleep experience!
We bought an adjustable base & a memory foam mattress for our daughter, and Dan made the experience an easy one. He gave us a great price, and was so helpful. If youre looking for a new mattress, I highly recommend giving Dan a call at Mattress Firm at Porters Vale in Valparaiso.
I had an excellent experience selecting and buying my mattress. My Sales Associate was Julian and he was fantastic! I spent a lot of time in the store asking questions and going from bed to bed to test them out. I took up a lot of Julians time. I was there for a bit over 2 hours. I was starting to annoy myself but Julian was super patient with me. He is extremely knowledgeable and answered all my questions perfectly. Im soooooo excited for my new mattress to arrive!
Julian was amazing to work with. He took the time needed to explain anything I had questions about. I’ve always dreaded shopping for mattresses, but now I see mattress firm knows what their doing. Looking forward to being a customer for life.
I called with a web purchase issue because I couldnt get support elsewhere... Ron was AMAZING!!! He took care of my issue, helped me resolve my dilemma, and otherwise really - truly cared about my problem. I dont know that Ive ever had this level of service at a mattress store before. SOOO grateful Ron answered my call.
Dan was great! He was extremely informative and friendly. His sales approach was spot on. We went in to browse and left with a new bed, pillows, sheets and a headboard. He helped us carry the headboard to the vehicle and made sure our delivery process was speedy. We can’t wait to get our new furniture! Thanks again Dan.
Patrick is very nice and knowledgeable. Ive bought 2 mattresses for 2 different rooms from him. The store has a nice 120 day return/replacement policy.
The gentleman that waited on us was very informative and polite
Super friendly and energetic. Always has some kind of deal for you. Will definitely be returning, but hopefully not for a long time ;)
I’m so glad I decided to go to Mattress Firm! Julian was soooo knowledgeable and easy to work with. He’s kind, didn’t rush through anything...and just a pleasure to deal with! I’m so excited to get my new mattress and adjustable base! I’m dealing with serious back issues, and this is going to allow me to sleep in my bed, instead of my recliner, for the first time in several months! Definitely a 5 Star experience! 😊
Bought queen size mattress and heavy duty frame. Chris was a good salesman
Julian was Very helpful and courteous. Great to work with. Very friendly
This location was awesome, my husband and I went there today to shop for a king size bed and had an amazing experience! Julian was a very knowledgeable, experienced, and kind salesman, he gave us many options of what we were looking for plus he gave us space to make decisions amongst ourselves without feeling pressured. We ended up purchasing a new bed and we are so happy with our decision here at mattress firm! Shoutout to Julian who made this experience so easy and less stressful. I will be recommending this store to friends and family!
Julian was a very welcoming, knowledgeable, helpful, kind, fun salesman to work with!! I would recommend him to anyone in the market for a new mattress!!
I purchased a mattress and adjustable base with Daniel. He was amazing! Ive never purchased a mattress before and he walked my through the selection process. He was very informative. He did not rush me. The deal on the set I purchased was GREAT!! If you need a mattress I suggest you deal with Daniel. He will not steer you wrong.
I had a wonderful experience purchasing a mattress and box spring from Mattress Firm. The manager Julian Stryczek was truly so helpful, kind, Informative, and funny. My boyfriend and I felt welcome in the store and just received fabulous customer service. Mr. Stryczek really went above and beyond for us.
Brandon was great to work with. Highly recommend!
Daniel did a wonderful job today! We told him what we were looking for and he knew exactly what would work best. Very helpful and patient. I highly suggest stopping in.
Very good experience in purchasing 2 mattresses. Great price and great In store service
The employee (Dan) that helped us was extremely friendly and genuinely seemed to want to help us find what was best for us and not just make a sale. They had exactly what we wanted in stock, the store was very clean, and delivery was quick and easy. Highly recommend!
5 stars classy place.Julian was awesome second mattress we got from him.
Dan was awesome. The bed delivery was very quick and I was unable to check the bed height until after the setup team left. Dan came over that night and made the adjustment. THANK YOU for exception service and easy sales process.
If your not happy with your mattress they do the best that they can to fit you to the right matress.
Very helpful and quick delivery
Julien had nothing but my comfort and health on his mind when I purchased my mattress. Thank you very much. Please see this man for your next bed!
Julian was absolutely amazing. He was super knowledgeable and answered any questions we had. He had a perfect personality for a salesman and we enjoyed the whole experience!!
Came in on Black Friday to check out some specials and I left with the bed of my dreams thanks to Julian!! Great service with a great price!! Thanks again Julian and I’ll be sending ppl your way!!
My husband and I purchased a Beauty rest mattress and box spring and are very happy. Dennis and his staff were very informative and helpful. We priced around in the area and could not beat the deal for such a nice mattress set. Simmons makes Beauty rest and Beauty sleep mattresses, but Beauty rest is a better grade and that is what we went with. When pricing around give Sleepys in Valpo a chance and you will not be disappointed.
Great place to do business. Dan knows his products and provides great customer service. Highly recommend buying your mattress here!