Lucas was amazing! He was super understanding and fought very well to find me the best car with the best deal that would fit my budget. This was my first car buying experience and he made it very stress free. Because it was my first time, he explained everything very well and had a lot of patience answering my questions. I would highly recommend anybody to come and see Lucas here every time!!

Great customer service, very helpful. Was able to get the deal we were looking for. He worked with us on what our budget was. Super funny and friendly guy!

I dealt with Scott Doyle. He was very nice and informative all throughout the purchasing process. I would highly recommend not only this dealership but also working with Scott Doyle for your purchasing process. It was a very nice experience.

Had the best car buying experience ever. Friendly and personal attention to our car buying needs. A very positive experience

Both Richard and Kelsey were amazing throughout the process! Thank you for helping me find the perfect mommy missile :D I will definitely recommend others to you and be back should I have the need for another vehicle. You guys rock!

I truly appreciate Richards hard work to help me find something that worked for me. He truly went above and beyond to get me into something that not only fit for me, but that I really ended up loving too. Thank you for making my car buying process a positive one!!

If I could give a a 100/10 score I would. Everyone that was a part of the buying process for my 2021 Forte was amazing from start to finish. The car buying process can get incredibly overwhelming and the team, especially Lucas made it a very enjoyable experience. I would definitely make it a point to have Lucas help me purchase any other cars in my future. Thanks Lucas! Loving my new Forte! :)

I would avoid this place if have to service your vehicle. I cannot express enough how bad they are. They will just plain out lie to you.When we brought the car in, it had a check engine light. The technician said the car had no oil. Then went on to lie to us! They claimed it’s normal that for new cars burn oil that much oil. That we need to check our oil every 1,000 miles. They tried to act as if it’s normal for a year old car with like 7,000 to burn all the oil in the engine. They didn’t even try to figure out if there was issue in the car.In fact, there is a recall and well known issue about Selto’s and burning oil. The fix they suggest was just an oil change. Even though the car got an oil change like a 1,000 miles ago. Just wait, there’s more. When we left, the check engine light was still on and we had to return the car back to the dealership. They literally just turned it off because a day later the car had to be brought to a different dealership, who actually fixed the car.Avoid these liars if possible

Very patient. Willingness to get us in a car. Came with an excellent alternative. Thinking outside the box.

Matt was excellent! Sraightforward, helpful, and honest with us through the entire process. Seamless and no hardball through the entire process. Best car buying experience we’ve had!

Super fast and helpful staff. Richard had us taken care of in no time!!!

I had an amazing experience buying here. I was very apprehensive when I walked in because of some issues with my credit, but everyone from salesman to finance, worked their tail off and not only got me into a newer, better car, but also they got my car payment lowered! And this was after I thought there was no way I could get a more expensive car than I already had and save money! Thank you so very much for everything you guys did for me! One happy customer!

Robby, and Richard really took the time to listen to what I can afford and what I like in a car and was able to find the perfect car for me. I appreciate the time they took (2 separate days) to really work for what I wanted. But there was no pressure or anything. Richard was blunt and let me know the best options in my range. Thank you so much.

First time in awhile purchasing a car at a dealership in person from start to finish. No pressure or discomfort while negotiating purchase of the K5-GT, trade in value of our car, financing and options. Employees we worked with were Jeff Dolezal, Kelsey in finance & Manager Robert. Although Vancouver did not have the color model we wanted they were able to procure another car from the Gresham dealership. It may have added 2 hours for us having to wait, it wasn’t a bid deal. Overall, our experience I would rate as a 10, based on your employees, their willingness to work with us and no hassle in purchasing a new car. We hope to see everyone again in the near future. We bought the K5 GT, we love the car, it’s a great Kia product. Thanks again!

I was helped by Josh in the service department. His customer service, attention to detail, and attitude were amazing. Also everyone in the service bay were super friendly, helpful, and positive. Wait time did run long but I was kept in the loop and always given updates through the process.

I had a great experience here, from start to finish. Everyone was really nice and helpful. Special shout-out to Koda, who was a true pleasure to work with. I normally hate dealing with sales people, but there was absolutely no pressure, and they really focus on customer service. I will definitely be back.

Accompanied my daughter on her first new car purchase. After the sale I contacted General manager Billy Joseph about the experience. He pledged to make it right, and he did. He made commitments and kept everyone. My daughter is very happy with the car and the transaction thanks to Mr. Joseph.

Richard was very helpful and explained everything I needed to know. I felt he was trustworthy, knowledgeable and very personable.

Alec did a great job selling me the car and showing me why this car was right for my needs. Robby did an amazing job creating a great deal for me. And Paul the finance guy was very speedy and a pleasure to visit with while I did my paperwork.

I would never recommend this place even to my enemies. I mistakenly bought a Nissan Pathfinder here. It had some issues and they couldn’t solve it. A mechanic Troy told me that my car didn’t have interior lights and other couple ridiculous excuses. I went to the Nissan Dealership down the road and they fixed everything no issues.The only perk of buying a car there was the free car washes. Today I was informed that was taken away.

Love kia and I love my car..just stopped by to order parts for my sons Rio.

Called to get the recalls on my car fixed. Made the appt was told it will take a couple hours on the phone. Came in to drop my car off and no communication on anything. Rep that helped was in training and did not give me any info on anything. Did not have a peer trainer with them. Called 3.5 hours later and left a message. Went to the dealership and was told at least 4 hours for 1 test. Then sent a txt. No reply for an hour after I came to see if my car was done. Lack of communication is not great customer service

Great services from sales (Koda Harpole) thru all the required paperwork. koda was a pleasure to work with.

The only car dealer I know that doesnt want to sell cars. Never respond back to emails. Lucas treated us like we were dumb for believing their website showed in stock cars. Had good experiences in the past but for this purchase well take our money elsewhere

Scott was very paition nolegabale, easy to communicate. I felt very comfortable i liked the ofice I defetnaly will recommend Scott and the car dealer place to eny of my family and friends

Alec was very helpful. He was able to find the car we were looking for. He made getting all of our info together easy and fast. He also provides us with great conversation while waiting for the numbers and info was to be ran. He was also helpful on showing me how the new car works.

This is for their service department: The staff are friendly, knowledgeable, honest, and openly communicate. They truly look out for you and your vehicle.

Great Experience! Richard helped me out to get my brand new k5 and Robert helped me get the best deal possible and Kelsey helped us get the best insurance policy for the new car! I would definitely recommend to a friend!

Horrible customer service. I tried calling to say we’re coming because it’s a 40 minute drive no one answered the first time. I called again someone finally answered I asked for Rupert or Curt because they were the ones that had called saying they had the car that I was interested in He said they were busy so I left a message. When I get there curt tells me that it had sold earlier. It would have been nice to get a phone call back telling me this instead I got to drive over an hour to and back not cool. Honestly the lack of communication is bad. Will never be coming back again.

These guys did a fantastic job. The entire team all the way around did great. 11/10 would buy another car from this team. Ask for Matt, he is the man.

Koda was the best representative of Kia.I had been working with 4 other sales people each with a different dealership, Koda was by far the best!

I worked with Richard, at the Vancouver Washington Kia. He went out of his way to help me, even came on his day off. His knowledge of all the whistles and buttons on my car was excellent. He wouldnt let me go if I didnt know something about my car. I enjoyed working with him.

Koda was great, we had a good experience buying our first brand new car! Will definitely be back for our next one!

Sedric in sales was great to work with….professional, personable, patient, and very informative.

Matt and Kelsey are ROCK STARS!! I’ve been communicating with Matt for over a year about getting into a Telluride, and I finally drove it off the lot yesterday! He was patient and diligent and always prompt to respond. And then there’s Kelsey in F&I…. What an asset to your team! As long as these 2 individuals are on your team, I will be a repeat customer!

Richard was one of the most helpful salesman that I have encounter. He help me 100% super honest, one of the best salesman out there hand down. Anyone come into the dealer, ask for Richard he will go beyond of what you expected

We had an amazing experience purchasing our Sorento with Scott and Matt! Scott was so patient and kind with us calling and bugging him every day to check on the delivery ;) Matt took over on Scott’s day off and let us know the SECOND he saw the transporter drive by with our Sorento, which gave us time to make the drive to the dealership before close. Matt is such a nice and funny guy and made the entire process a blast. I’m so thankful for everything they did to help us from start to finish. We absolutely LOVE our new Sorento. Thank you both!

Visited 4 a recall in the car. Nice waiting area ....just a tad bit small and crowded. Awesome new drive thru service department w/automatic sliding door. James was professional. Explained service job thorough. We did not have 2 wait for 2 hours as indicated. Showroom seems crowded w/lots 2 see, read, seats&autos.....Must get noisy on the weekends w/potential shoppers&buyers.......honest truth

My wife and I bought a Sorento S from Matt Favre and Scott Doyle. We had such a great experience working with these guys! Scott helped us find an incoming Sorento with the exact color and options we were looking for, and kept us updated daily on when the vehicle would arrive. Since Scott was not at the dealership on the day it arrived, Matt called us as soon as he saw the transporter truck, and helped us with the rest of the process. There is honestly no one else I would have rather worked with! Matt was a great guy and stayed hours after the dealership closed to make sure we were happy and comfortable with every part of the vehicle before we left.I can not recommend them enough. Easy 5 stars.

I had multiple issues that needed to be resolved after sale but sales dept is horribly unresponsive and doesn’t follow up. Sold me a car badly out of alignment and with a broken DVD player. The sale itself took over 5 hrs to complete, which was extremely aggravating as I had my wife and young kids with me. Once they have your money, you’re dust to them. Service dept seems good though. I’ll never buy a vehicle here again.

Matt and Kelsey were great. Many thanks to both for making this purchase possible. Their hard work was very much appreciated!!

Scott Doyle was absolutely amazing in helping me obtain a car however possible. An amazing person to have the pleasure deal with. Thanks Scott for helping me get my first new car in 15 years.

Don’t buy into their online “touch free” sales experience. Felt like a gimmick to get me in the door. I gave them all the info, followed the instructions on a car I knew was still available. Didn’t get direct follow up to the online sales process and ultimately was told I had to come into the dealer to make a deal happen. This was a challenge as I live 2 hours away. Pretty certain it’s because the price I was given online was MSRP and they knew the market would allow them to charge $6k plus. I don’t know that for fact, but feels like the sort of game dealers play as I’ve been getting played this way on this particular model for two weeks from many dealers.I didn’t buy a car from them in the end after it supposedly was sold the day before I was able to drive down, but my experience getting answers to my questions was pretty bad. I’m guessing if you walk in they’ll take care of you, but they didn’t give me the chance.

Just got my oil changed everything is great and Leslie thank you for being so kind

Very kind to me and my family, Brian helped entertain us by playing games with us. I’ve never experienced this at a dealership. I highly recommend this facility

Once Zeek and Matt helped answer questions then we were at ease. Very knowledge about the cars and the process of buying. Mat made us feel comfortable in the process and we received the price we wanted.

Friendly gentlemen showed and spoke of few good cars and was impressed

I dropped off my 2016 Kia Soul EV in to check on some issues Ive been having regarding range and stalling. Later in the day, the service person I was working with informed me that Kia Corporate would not replace the EV battery pack until it reached 40%-50% capacity. This didnt sound right, and I mentioned that I thought 70% was the point that triggered the warranty. The service person asked who told me that, and said she trusted her technician over something I was told. It seemed like a confrontational and belligerent tone to take, which soured the remainder of our interactions.When I picked up my car, she suggested another reason I wouldnt receive warranty service for the battery pack - that I was the 2nd owner, thus receiving only a 5year/50,000mile warranty (its 5 years old, and not quite 54,000 miles). I checked the Warranty Manual I received with the car, which confirmed a 10year/100,000mile warranty on the EV battery pack, with no change due to 2nd owner. I texted this finding to the service person. She responded that she checked with her Warranty Administrator, to confirm it expires at 6years/60,000miles (which would mean its actually still in warranty, despite her insistence that its out of warranty). Ive decided its not worth the fight, and found another Kia dealership to handle the service.

Lucus and Paul made buying a car easy and pleasant. We are so glad we went there.

Richard H was wonderful to work with. Open, up front, honest, and amazingly pleasant. Thank you so much!

Worst experience of my life. I will never bring my car here again to be serviced. Sean helped me and when I brought car in I asked if the inside windshield could be wiped as I couldnt see, he said he didnt have time, not great customer service, still cant see now when I drive. When they went to get payment they couldnt make it work, I tried to pay multiple times with no luck. Left a message for the manger who never called me back, and its two months later and Im still trying to pay. After being a customer for 6 years I will never come back.

We had a pretty pressure free experience, which is rare, buying our 2021 Kia Sorento. First time Kia buyers and were loving the ride and all the great features! Curt took the time to answer all our questions and was very helpful. Highly recommend this dealership and its staff.

Everyone we worked with or spoke to regarding our new car purchase was very helpful and friendly.

Scott is a very good sales man upfront and honest. Thank you Scott for being our sales person

Lucas was kind, honest and very thorough. He took an hour + of his time to show me all the cool features of my certified pre-owned vehicle and even connected my phone for me. This is my first Kia and the first time in a long time that Im in love with my car!! Kelsey and Robert were also great!

Customer service and willingness to go above and beyond are the reason we come back!

Great customer service Coda was fantastic

It was great!! Jeff was awesome !

My wife bought her car here and they have treated her well. Bent over backwards to work with our schedule and have always done good work for us.

Great experience! Listened to what I wanted and made it happen

Every one was beyond kind and helpful! I didn’t think I was going to be able to buy today and the staff made sure I was happy and able to drive home my dream car! Thank you so much!

Pleasant painless experience, employees very nice and helpful.

The Kia Telluride SX that I bought was $7,500.00 over MSRP. The salesman was not full disclosure, I paid for several things I did not want, and I was at the dealers for over six hours in order to get the deal done!!!My bad! Not a good experience, and definitely an expensive one.

Great cars. Terrible service.Took my car in for service, the next day all four tires are down 20% PSI, and need service again. They said to bring it back in, again. I get paid by the hour, so I cant afford their mistakes. (Their explanation was that because it was colder the next day, all four tires naturally reduced 20% in my heated garage. LOL.)Looking forward to getting better KIA service from a dealership in Oregon. It will be worth the drive to not have to deal with these people.

Fast, but not rushed, service with a very straight-forward approach. Very happy with my purchase.

Super easy, no pressure, friendly service!

Great time, really friendly group actually they listen to what we really wanted then they made it happenespecially Steve.

Friendly, affordable service. Im glad I was able to get in early and get it done.

Lucas was the best salesman ever. Very knowledgeable about Kia cars. We bought 2 cars today.

Spoke to Matt on the phone about seeing two cars and made an appointment. Drove an hour and a half to the dealership to be told they werent available. Cant believe in 2021 sleazy salesman are still pulling the bait-and-switch. Buyers beware.

Alec was great! Very much appreciated his knowledge & guidance buying our new Sorento.

Alec the salesman I worked with was amazing, definitely the best salesman Ive met. I wasnt sure about making the deal at first but the whole experience made it very comfortable and they stayed late to finish the deal.

Lucas is an amazing car salesman and gave us the best car buying experience we have ever had! Thank you so much!

Great costumer service Richer was friendly and helps us go trough the process

Great buying experience, our salesman Curt was very helpful, answered our questions and helped finalized our purchase. Others on the staff were helpful in answering our questions and moving the process along as well. Thanks to all.

We had a great experience with Matt Favre. Our experience with the first financial officer was less than pleasing. She seemed very judgmental. Other than that, we rolled out with a great new car.

Excellent service, my car was finished early. Shop was spotless, Shaun, (service department ) kept me informed and was very professional.

Great experience this time around. Matt Favre was helpful and was very willing to work with our budget.

In for 15k mile service, quick Lube, Oil, Filter. Recall has been completed. Got my loyalty discount, shout out to Shawn in Service Dept. Great Job!

Had a great experience working with Matt Favre. He was very thorough, with no pressure and extremely pleasant to work with. I would recommend him and buy from him in the future.

Great service. Very friendly. A little slow on the kia Finance side. Not in there(Dickhannah) control. Overall great experience.

Brian did an awesome job making sure we got what we wanted and at a pace we were comfortable with. All the staff was super friendly and helpful. They all knew the cars and different models very well and were super informative without being pushy. We will definitely be shopping here again.

Just had a terrible experience trying to buy a car we reserved last month. It was a new car that was being shipped to them.Went through process of credit check, trade in valuation, etc. Handshake deal. They said no deposit was needed and I’d get first dibs as soon as it arrived.They called and let me know the car was in at 9:09am. I was there by 10:30am and they sold the car to someone else while I was standing there.Terrible business practice, unethical and wouldn’t trust them for anything at this point.The sales guy, Curt, was great and was put in an awful position. He was overruled by the manager who apparently doesn’t have any integrity and cares more about the bottom line than helping this dealership have a trustworthy reputation.Won’t be back. Will tell friends to avoid.

I was shocked rolling in here for a basic oil change they quoted me one hundred and something, and thank God I looked through the website for coupons and paid less than forty plus tax, just moving here from Oregon I’m like what the heck? But I sat waiting for an oil change over 2 hours and I was on time for my appointment. The sad thing none of the workers spoke to me, the only person that spoke and asked if we were being helped was a sweet guy named Lucas!!! He made my day I made sure to tell him he was the only one to speak!!! Lucas deserves a bonus from his boss!

Very kind and upbeat!! Worked really hard to get us where we wanted

Very professional!!!The entire staff from beginning to end, we couldnt of had a better experience! Would definitely recommend 👌

I had a great experience. My salesman was Steve Davis. Steve is very knowledgeable about the cars features, and options. He is patient, and helpful. No pressure or hurry. My finance specialist was David Wakeman he explained the terms of financing, and my option well. Both of these gentlemen were a joy to work wit, and I would highly recommend them. They both go above, and beyond to make sure you are fully informed, and comfortable with the transaction. Thank you Steve & David!

Great customer service with no hassle.

Im a 70+ yr old lady, and I wanted to test drive a new Kia, although I thought I would probably end up buying a slightly used car of some similar kind. But I thought I should at least try the Kia Rio before I made up my mind. Curt was so easy and helpful that I didnt feel at all pressured, and he took me out on test drives of a Rio and a Forte, so I got a good feel of driving each. When I finished I felt as though I could just buy one of these, they just felt so comfortable and easy to drive. So I decided to get the Rio S model he had shown me. IT took quite a while to get all paperwork together and signed, and I still had to drive back home for my former cars title and go to the credit union for a cashiers check, so it was evening rush hour before I was done. They were detailing the brand new car while I was doing that, and when Curt called me to say it was ready, it was peak rush hour and I was really tired. I asked him if there was any chance could deliver the new car and take my trade-in back -- I completely expected him to say No to such an outrageous request, but he agreed! He brought the new Kia to my house about half an hour later, got my title for the old car and my payment, and drove the old car back. This was definitely above and beyond the call of duty, but was greatly appreciated. I was too tired to read the manuals much that evening, but have since read them somewhat, to find out where everything is located in the car and how to access things like the fuel refill cap (quite a few are very differently located or accessed than my old car) but I took it out for a drive later and very much like my new car. I dont drive a great deal, but think it is just what I need for the next few years. Thanks again to Curt for all he did.

Koda and Dave were fabulous to work with!

Shawn in the Service Dept was very nice and helpful

The service department sucks no customer service what so ever.

We had. A great buying experience with Curt and the rest of the Kia Team. They worked hard to find a vehicle that checked all of our boxes and fit into a budget we could afford, including the challenging upside-down balance on our trade-in. They made the process as painless as could be and their follow-up has been great! We love our new Sportage!

Fast, courteous, efficient, no issues at all.In and out, car purchased, no hassles.I was pleasantly surprised.

Curt gave us great customer service, was very knowledgeable and helpful. Would recommend any of my friends and family to go there for their automotive purchances!

1st time buyer = very pleasedI encourage anyone who is in the market for a new vehicle to please go to Dick Hannah in Vancouver, Washington and ask for Lucas. He is the best salesman that I have ever had the pleasure of doing business with. Very calm, patient, thorough and most of all informative. A great transaction all around. I guarantee you will be happy too.Lucas Davidson, I would just like to take a moment to say thank you and what a great job you did helping Taylor May get her first car. A 2017 Kia Forte...4 Tay. Get it? (Pun intended). She absolutely loves it!

Sold me a Dodge Challenger that was a great price and a great vehicle love their lifetime warranty

Jacob and Kelsey were great!A very pleasant car buying experience!

I had a great experience Jeff the sales person was awesome and the crew made it very pleasant. Thank you so much love the new van.

Very nice experience. Really smooth buying experience.