If you’re looking to find a new or used car I recommend JR as he helped me get my outback this last weekend. This is the fourth vehicle myself and family members have purchased here in the last two years! I love the no b.s. and I get to take home a car I love. Getting a good salesman is always difficult and I am happy to say that this last time I was beyond satisfied with the care and time he put into my purchase. He is a great person to talk to if you’re unsure what you want, and knowledge like that is priceless! I was lucky to be able to get a great deal, and all within a couple hours. Thank you!!
Jack was amazing! We worked with him a few months ago but we weren’t able to find anything in our price range or what we liked. He had great customer service! So when we needed a car, we came back to him and he had the perfect car for us! It had all my crazy specifications along with some extras the I loved! He made the process easy and simple. And we weren’t sitting there for 12 hours! We will always recommend him. Thanks for being amazing! We are so happy with our “new to us” Crosstrek!
Mike, Jack, and Tuon were incredibly nice. They listened to us, patiently took care of us, spoke to us like humans, and made sure we had all of our questions answered before we left. What is better than that?!
Stopped in just to look at a new model, and Dakota was quick to offer help. Long story short, I went from just looking to trading in my older Crosstrek and walking away with a super fair deal on a new one. There are 2 things I absolutely wont put up with - pushy / hard sale, and fakeness, and not a hint of either, or Id have walked away. Honesty & frankness goes a long way, and I walked away feeling like I got a totally fair deal, especially in an ultra competitive market with super low supply. Ive dealt with service before and was sold on that, so Im really happy to see the same from sales & finance. Give them a chance, it was well worth it for me. Thanks.
Fantastic experience from start to finish. Very quick and efficient and I love the inside car dropoff. On a rainy day that was really nice.
On 10/30 Taylor Vance gave me helpful information as I test-drove several SUVs. He was knowledgeable about the features of the vehicles made by Subaru, Honda, Mazda, Toyota, and Kia, respectively. He was courteous and respectful during the 2 hours I was with him. I recommend him highly to anyone who is looking to by a new or used vehicle.
The team here is great. Ben in parts is great and Andrew on the service desk is awesome. Be sure to ask him about his 240.
Love my new car! Dakota was extremely helpful and he made the car buying process very easy and pleasant.
Wonderful experience! We came in and spoke with Rod the doctor and he was very nice and welcoming and he handed us off to Zeke and this gentleman was the best person we could have worked with. He really helped us find the car we really wanted, it was a long process but it was ok because Zeke was very easy to talk to and he made us feel comfortable while we were waiting. We are absolutely coming back in the future when we decide to purchase another car! Thank you guys for everything!
Wonderful experience and second time purchasing from this dealership. Peter was extremely helpful, knowledgeable, and efficient. Whole experience was pleasant, all the staff I interacted with were great. I recommend them for both sales and service.
Had the wonderful opportunity to work with Taylor in purchasing our new family car!Taylor answered all of our questions and concerns in a professional and friendly manner.He exhibited a level of understanding, trustworthiness, and honesty that I appreciated.
Verna Watson was fabulous! She made the experience of buying a car quite pleasant. She was very knowledgeable and personable. She was also respectful, thoughtful and honest when answering our numerous questions. Most importantly, Verna took care of us throughout the entire transaction.
My second time had service here, first not sure if I wanted to come back. This I had Christian Z. he’s awesome! Very detailed and explained what I should expect. Love this 2nd time experience, thank you Christian.
Wonderful experience with Taylor. The guy is not your normal car salesman. Really laid back and knowledgeable. He did everything he could to make sure I was making the best choice for me without upwelling. Great job guys.
My husband and I recently found ourselves needing to purchase a car without warning. We contacted Duck Hannah Subaru about a car and was connected with Rod. Not only did he help us find the prefect car he made the experience seamless, easy, and quick. I can’t say enough about how grateful we were to have been able to purchase a car without the normal car buying hassle. Thank you Rod for making it a wonderful experience. Rest assured when it’s time to purchase again it will be with Rod!
“Awesome staffs and friendly” my sales person JR. was awesome to work with. Good advice very helpful information. So happy for what we got. Thank you JR.
I worked with Patricio and he was wonderful. Knowledgeable and super low-pressure, which I really appreciated. He was off on the day I came in to buy the car, so he set me up with Peter who was also friendly, low-pressure, and kind. Peter walked me through all of the features of my new car, helped me move out of my old one, and then when I got home and realized I had forgotten my garage door opener in my old car (and an old CD), BOTH were magically in my new car. It was so thoughtful and much appreciated. Even their finance person Tuan was thoughtful and thorough. He saved me a bunch of money on my extended warranty AND got me an amazing rate. Seriously--this team was the best. Id highly recommend to anyone.
I just bought my first Subaru and had a great experience. I was originally nervous walking into a dealership on my own expecting to experience pushy salespeople but I was pleasantly surprised. Everyone there was friendly and helpful. Dakota made me feel comfortable and there was no pressure. He took the time to get to know me and worked to get me what I wanted. He was straightforward and honest and I felt taken care of. He even connected me with Brandon and lowered my car insurance.
Had a great experience working with JR. I didnt have much time and after explaining this to him he made sure things moved along at a quick pace. Got the car I wanted and was back on the road asap. Thanks JR!
I went into Subaru kinda on edge of what to get. The car I originally wanted was no longer available. Taylor was very helpful and got me set up with a even better vehicle then I thought. He worked with the budget I had. I am very pleased with the service he provided.
Had an amazing experience! I got the chance to work with Taylor who helped me find my 2018 pre-owned certified outback. From the moment I walked in Taylor was professional and very helpful and was able to answer all my questions. This was my second time coming to Subaru and everytime has been great experience.
Professional, timely, friendly and helpful service. I also felt honesty in recommendations, which is hard to come by, often. They also didnt try to upsell me on any unnecessary items I didnt need. I feel like my car was well serviced and will return for regular maintenance. ❣
Great service. Great attitude. They always deliver what they promise.
Just bought a Subaru Crosstrek from Taylor. He was so helpful and informative. He made the whole process go so smoothly and I am very happy with my new vehicle. It has everything I wanted and more! And my wife was ecstatic with the seat warmers! Taylor is a fantastic salesman and I would recommend him to anyone looking to buy a new Subaru!
Andrew was very helpful and knowledgeable, easy to reach, and looking out to help a customer. This dealership in general has been so easy to work with, great access, and efficiency.
Taylor Vance went above and beyond to get me into a new car, he was able to help me get everything I wanted and than some! Super happy with my new outback!!
Zeke was incredibly knowledgeable, and very helpful! I learned a lot about Subaru features, and felt comfortable asking him questions.Ended up buying a 2018 Crosstrek.A+ service highly reconnended
Rodney smith was very helpful, my husband and I where on the hunt for my dream car, and we came across this dealership 2 hours away. They had the car I wanted and in the preferred color. I really recommend this dealership and working with Rodney smith was very pleasant he wasn’t pushy, and took his time to give us the information we needed before we made a large purchase.
Being a single woman who isn’t too incredibly well rehearsed in automobiles, I was nervous about purchasing a car. The salesman was very respectful and answered all my questions, but the financing person was very pushy and disrespectful. I asked questions about potentially adjusting my loan term, and he was unprofessional and condescending. He pushed me to purchase gap insurance—by stating it would lower my interest—which I later found out was a lie and would have been much cheaper through my car insurance; my brother in law, who is a former car salesman, told me this is a trick they do to make greater commission. At that point, I just wanted to leave. It was an uncomfortable experience. They also never emailed me my paperwork—which they made a mistaken on; I later found out when they informed me by phone. They asked me to come back in and sign their error. So, I went back in person to sign the error. For the second time, I asked them to email me the full paperwork, and they only emailed me the single corrected form. A week later, I called them once again (for the 3rd time) to email me my paperwork. They never did.This experience, overall, further heightened my fear of being manipulated and taken advantage of. I’m all for salesmen and other staff at dealerships making a living to support themselves and their families, but being unprofessional and unethical is not the right way to bring yourself social and economic mobility.
In December, my 2014 Forester 2.0 XT touring was towed to their location due to an issue with an oil change, they fixed that. However, they cracked my windshield and won’t own up to it. I went in to have that inspected, got an oil change, and they did their normal inspection of the car. They had a diagnosis for my car during this time as well, needing a new alternator. I entertained their quote - $1200 dollars. Out of due diligence, I asked Gresham Subaru for a quote, and they came in significantly lower. In the end, my local mechanic fixed it for under $400. They were clearly trying to take advantage of a young woman, with hopes of her lack of knowledge. In the time that my local mechanic also was able to point out that they neglected multiple things in the overall inspection that they perform. He did the routine check of the battery, etc. and had to tighten into place. Something they should have caught days earlier. DO NOT entrust your vehicle to this service team.
Dakota was tons of help made the process super easy for my purchase of my WRX couldnt be happier with the car and Im glad I was able to get in and out so quickly! Glad my family has gone here before and had the same experience I did when I went in again after their recommendations.
Taylor Vance sold my car to me! We went in with a 2017, slightly banged up Subaru, walked out with a 2018 Hyundai! Better features and bigger room for my kids. Exactly what I wanted. Thank you Taylor!
Friendly staff, good service, just take extra time for an oil change🤷🏻♀️
Best service along the Columbia River, in both states! Professional and well informed staff. Will start coming here for all services, thanks!
I had a great experience working with Crystal. She explained things clearly, was super personable, and was just a great person overall to work with. I love my new car! Thanks Crystal and team! :)
Our experience has been great through purchase and two years of ownership. The prices for service are pricier than most manufacturers because they dont offer great warranties as often as others. You might get lucky and get one, thereby forming a different opinion on that topic. Service is generally faster than the time they quote so I can effectively plan my life around my service. They have a great kids play area to occupy 2-7 year olds effectively. We bought a Forester in 2019 and love the isight tech. The distance breaking takes some getting used to, but cruising on the interstate is an absolutely effortless joy! They performed recall service in a timely fashion, as all manufacturers should. Theyre always friendly and we have never felt like we were sold something we didnt want.
Patricio was extremely helpful. Our buying experience was good also. Very happy with our new Subaru!!
Found a vehicle with the options I wanted, internet price was good, but they dont sell on line, dont take deposits, etc. As I live approximately 600 miles away and on a holiday weekend, no way to get there with funds even if I dropped everything and started driving. My advice if you live more than a short drive from their dealership forget it, they dont need your business or at least they did not need mine.
Beat car buying experience I ever had. Jack was great and made the entire process easy!
Had a great experience through both the internet sales team via Fabian and as well in person with Jack in person at the dealership. Both were patient, more than willing to answer any and all questions, and informative to the best of their abilities.Jack was very personable, low pressure, really just what you want from a sales person. He let us take our time making a decision and gave us go at our pace.TLDR; Fully recommend stopping in if youre shopping or even just looking at purchasing a new vehicle.
We worked with Zeke and we had a fantastic experience. They found the perfect car for us at a great price. I highly recommend them. Ask for Zeke. He will treat you right.
Got the car of my dreams over the weekend! our dealer Patricio was so helpful, knowledgeable, and patient while we tried to decide which car we really wanted. He was accomadting as well. I loved how there was no high pressure feelings and that everything felt natural and easy. Thank you so much for everything!
The Internet team made reserving the vehicle I was interested in super easy (and locked in a lower price than the ticket cost) and Zeek in the showroom was absolutely amazing. Made the car buying experiance a breeze without any pressure. 11/10 would recommend. New owner of a 2021 Crosstrek.
Very good car buying experience from Marissa in the internet department answering our inquiry, Zeke was able to answer all of our questions from the minute we walked in the door until we drove away in our 2017Forester. Hell do a great job for you! Dave in finance got us quickly through the paperwork. Well definitely go back for our next car.
Best car buying experience ever!!My husband had bought his Subaru at this dealership and because of the excellent service staff (looking at you Zach!) we decided when it was time for me to get a Subaru of my own, this is where we’d get it from. We had seriously the best experience ever - Dakota was a FANTASTIC sales rep, David did a great job with financing and Brandon (AllState rep) had some very intriguing info on car and home insurance. All around a great experience (for what is normally a terrible experience) and I will definitely be recommending anyone who wants to buy a Subaru to make the trip to this dealership!
Where to begin....one of the least favorable experiences trying to purchase a used truck.I submitted a request for a vehicle the same day it was posted trying to get more info and pictures. The vehicle was posted for $34,999.00 The internet team contacted me the next morning stating a salesman would be in contact with me for pictures and information on the vehicle asap. I followed up with a few texts and the salesman never contacted me 3 plus hours later. I ended up calling the dealer and speaking with a different salesman by the name of Ezekiel. He said unfortunately the vehicle still hasnt shown up at their lot and the price of the vehicle had now been changed to $39,999.00. I asked if I could put a deposit on the vehicle so I could be the first to see it when it was done with inspection. He said he would speak with the manager. A couple days later he contacted me stating the vehicle had still no shown up and that I cannot put a deposit on the vehicle until it has gone through inspection but he would keep me posted and let me know as soon as the vehicle had arrived. A few texts were exchanged back and forth within the next couple of days. Approximately one week later he texted me stating the vehicle did not pass inspection and that it would be going to auction. I asked why the vehicle did not pass inspection, it seemed odd since it was a single owner vehicle and had very low miles for the year. He said he would look into it. A few hours later I looked on the website to see if the vehicle had been removed. The dealership updated the ad and it was now listed for $44,999.00. I texted the salesman asking if he could put me in touch with the manager and I received no response. Fast forward to today I called the dealer and spoke with a new salesman. He told me the vehicle was still available and they changed the price because of his assumption the repairs that had to be made for what needed to be fixed on the vehicle. A couple hours later I called the dealership and spoke with one of the used car managers. He told me the vehicle was definitely still available and I finally received a few pictures. He said the constant price changes were because they basically realized the market value of the vehicle, nothing to do with inspection.I have never received so much misinformation from numerous salesman regarding one vehicle. I appreciated the used car manager being honest with me and finally getting me the answers for the vehicle I was interested in. Im not sure if the used car salesman and internet staff need more training or whats going on at this dealership...I understand prices fluctuate on market value, thats a no brainer. But between the 10k price jump and being lied to stating it was no longer on the lot or the salesman stating the price jump was due to repairs that had to be made on the vehicle is beyond me. Everything about this attempted purchase of a vehicle seemed shady on their end. I would recommend staying clear of this establishment because there are still plenty of good dealerships out there that will be honest and upfront with their customers. STEER CLEAR!!!!
From the time that I bought my 2019 Subaru Forester still to current day, the Subaru service center has taken great care of me. In particular, my service assistant Christian seems to be quite willing to go out of his way to verify any confusion I might have, and also to give me confidence in even the slightest concerns about my car, all the way down to door handles that seem a little loose. (according to my wife. :-) )
Overall very happy with my experience. Went in with an idea of what I wanted and they were quick to help. I didnt get the runaround and dealt directly with one person.
Always great service without the high pressure upsale.
Peter was awesome knowledgeable about his product and easy to work with!! Ask for Peter when you head down!
Went in today and Ezekiel helped me, it was great, he wasn’t pushy about buying a car. They also got me a better interstate rate loan than what my credit was offering.
Great service !!!! Andrew in the service department was amazing today. I really appreciated his customer service skill and for taking the time to help me out. I will never take my Subaru anywhere else again . Lesson learned.
Zeke, our sales rep, was genuinely chill, polite, no stress and kind. I cannot say enough about how amazing he was and seriously the most stress free and amazing car buying experience....ever!!!
As a first time car buyer, the thought of going to a car dealership gave me a ton of anxiety. Taylor, Peter and the rest of the staff made the experience easy and enjoyable. I never felt pressured to buy anything. Our first time in Peter was really nice and easy going which helped a lot. Taylor was great to work with and was able to to help me get the car I wanted at a price I could afford. He was kind, thoughtful and fun to talk too! Thanks for the good first car buying experience.
Taylor was very knowledgable and very helpful, he was not a pushy sales associate, would buy another car from him when the time comes
Taylor was an excellent consultant during the process of assisting my 91 years mother in law with the purchase of her new car. Thank you Taylor!
Got are Accent from there. Gr8 people. Just had 30,000 miles check up.
I had such a good experience while looking for a vehicle, I had Crystal showing me different vehicles that I was curious about and wanted to know more information on them. I wasnt able to get a car but once I can I will be going back and asking for her to help me. So sweet and professional and listens to everything i asked she is perfect to work with!
First time in the place. Needed a part for my car. Was helpful, got me what I needed.Friendly and courteous. Will use them again, when needed.
Came in at 5:30 PM on Monday in need of a new vehicle for work, we were greeted by Patricio. He was relaxed and listened to what we were interested in, not pushy or tried to sell us on anything. By 7:30 we were ready to make a deal and sign papers. Super happy with the whole team involved in this experience.
Taylor Vance was amazing from the start and helped me every step of the way. He was super professional and super helpful!
Awesome car buying experience! The service was just outstanding from start to finish, they really go above and beyond. Thanks Peter and Tuan! Ask for Peter, he’ll hook you up with your perfect Subaru. Love my shiny new Crosstrek!
I purchased a 2021 Forester Premium model for the sole purpose of the remote control temperature feature - would have gone with the base model otherwise.Of course when we received the call from service for vehicle familiarity, the feature was brought up because it did not work. We were told to bring the car in for service. Left the vehicle with service and received a call stating that the feature for the forester does not control vehicle temperature. Why would we need to bring it in to be serviced if it was not an included feature.We were originally told before the sale that the temp could be controlled in the app remotely. In fact, we were shown the app and how it functions. I am very disappointed that there is such a lack of familiarity with the starlink remote features on the dealerships part.Frankly, I originally left a raving review for this dealership and have gone to them for years before this new purchase. I am not happy that I spent an extra $2,000-$3,000 on a premium model for this particular feature just to find out that it does not even function with this car model. Very disappointed.
Hands down the best car shopping experience Ive ever had! Dakota McElheney helped us out with finding the perfect car, and not once did I feel pressured to buy anything. He was very personable, gave his honest opinion, and went above and beyond to make sure I got the car I wanted. I couldnt have asked for a better experience or a better team to work with. Thank you Dakota and team!!
I love my Subaru. I’d recommend anyone who wants a Subaru to ask for Peter Maher. He actually cares about what you want as the customer. He made the whole experience smooth and efficient. 10/10
I made an appointment to see a 2018 Forester. My plan was to look and test drive only and to spend the weekend looking at and test driving other makes of cars. Taylor Vance helped me with the process. He was courteous, patient, easy to work with. We went out on a test drive and he answered all my many questions thoroughly. I was on the fence, really liked the car and how it drove, but not ready to decide. Taylor was never pushy - just kept answering my questions. After evaluating my current ride for trade in, and looking over financing, I was ready to go forward, certain I wasn’t going to do any better than this car, with any other model or dealerships. I have to say this was the most pleasant car buying experience I’ve had. I would highly recommend seeking out Taylor and working with him. Thanks for a fun car buying afternoon, Taylor!
We had a great experience working with Rod Smith when purchasing our first Subaru. We look forward to coming back when we are looking for another car.
Amazing experience!! Highly recommend them!! Ask for Dakota and he will help you in your journey to your Subaru 😊💗
Really have loved my experience here so far. Its definitely a shop I feel that I can trust, and thats something Ive had issues with in the past. Im very cautious with who services my vehicles and Frank Ross and Zach Turner have been excellent to work with.Zach has been taking care of me recently, and it has been a pleasure working with him. Hes been timely and very helpful, and responsive when I have questions.Ill definitely be taking my vehicles here in the future and appreciate Zachs efforts in making my experience a solid one.
Justin helped me iron out a deal for my trade and a new Tundra. He was very helpful and made sure to get what I needed as a customer.
Taylor was extremely helpful and cheerful throughout the whole process! Was skeptical of dealerships after having a couple negative experiences but Taylor fixed that! Chefs kiss
Just bought a new Subaru from Zeek who went above and beyond. He made the trade in process simple and met our unique needs. Zeek rocks!
I worked with Rod and he was great. Low pressure sales and he even put his body on the line to let me test the emergency backup break. I would definitely work with him again. It was a pleasure.
I’m usually very wary of dealerships but I was very pleased with how I was treated by Shaun O’Malley that I felt I needed to write a review. (This is the second review I think I’ve ever made.) Very good experience selling my car.
I just bought a 2011 Legacy from Patricio. He was very helpful and friendly. He got me the deal I could afford and in a safe car. I didnt feel pressured. I felt comfortable and taken care of.
Great Experience! Patricio was very helpful and pointed us to exactly what we wanted. Then he stayed through the entire process to make sure everything went smooth and efficient. Great Sales person and Great Dealership. Thanks!!!
Steve in service dept is awesome he always take care of me. I ask for him everytime I take my outback in. Alvin n Andrew in parts are always amazing in getting me the parts I need. Thank you guys!
I recently bought a new Subaru from this dealership. From the moment I walked in Mike Krewi was extremely helpful. He made the whole process easy and hassle free. He easily answered every question I had and made me feel comfortable the whole time. Thanks Mike.
Was not a good experience at all. Had purchased 2 new vehicles before and was treated superior. So we came back a third time for a used vehicle. Complete opposite. Did NOT work with us one bit.
They lost my car registration when I decided not to buy one of their cars. Not to mention they were super pushy about my buying their car and they made me feel super uncomfortable. Now I have to get new registration and waste my time and pay for a new registration, because they threw mine away.
Crystal, a Subaru team member, promptly and friendly welcomed me as soon as I walked in the door. She was very attentive to what I was looking for and gave me expert advice on finding the car that would work best for me. At every point, I didn’t feel pressured to buy a new car, and I felt I had all the time to make a decision. Crystal and the other staff members were there every step of the way and made buying my first car and incredible, and seamless experience. They also have a large inventory so I was able to pick the car best for me. Would highly recommend!
I went in and was approved for $15k vehicle. But we couldnt find the perfect one. Then I found out that theyd be charging me 18% interest. So I was leaving and they stopped me and managed to get me approved for a new $38k vehicle for only 9% interest. Then they dropped the price by $8k.So we ended up with everything we were looking for and at the lower interest rate.
Mike was great! He was available and informative over the phone. When we pulled up, he had our car waiting for us, ready to go. He advocated for us on all the smaller details. And on top of all that, he was understanding and great with our 2.5 year old running around the whole time. Thanks Mike!
Very satisfied with the service I received for my car. I scheduled the regular maintenance for my crosstrek and was able to get in a timely manner. Zach who helped me throughout the process was very thorough and caring. He was honest about the current findings on the car and recommendations. I was very happy with the service and will be brining my car back for future services (even though I do not live in the area). Zach was great to work with!
Bought a 2017 Subaru Outback. Antonio was very patient and knowledgeable; he made sure that I got a vehicle that had everything I wanted at a price I could afford. Would definitely recommend!
It may have cost a wee bit more than I wanted, but Brian took care of us very well.
Jack Wise was helpful, professional, and took the extra time to facilitate pick up and delivery of items pertaining to the sale. I didn’t feel rushed or pressured, and I drove away in a great certified pre-owned outback!
They take great care of our cars, and they treat us like family.
Crystal is sweet and attentive. She was very helpful and a pleasure to work with!
Always great service here and great people in the service department.They take great care of their customers and my Subaru too!!!