This place was awesome! First time going here! Im out of oil changes with the dealership so now I have to start paying to get them! This place seemed reasonably priced,the staff was super nice and efficient even cracked a few jokes! I will definitely be back! Happy new customer!😊 I was told in the summertime you can even get a free car wash! Its America who doesnt love the proce of free? Lol! Im a very picky person especially about my car! I usually dont write reviews so that says a lot that I took the time to write this give these guys a try I dont think youll be disappointed!

Great customer service treat you well and know there stuff.

I went in for a tire fix and rotation. They found a broken sway bar. The got the part and fixed it right away. Great customer service! Thanks again!

I recently came into the vancouver quick lane for an oil change. I’d been there a couple times and had good experiences and the folks were nice. So I didn’t have and pre existing qualmsHowever this time around I asked them specifically to look at my breaks too since I wasn’t sure when I had them serviced last. The guy came out and told me after the oil change that my break pads were down to 4mm (3mm is critical to replace) and all of the rotors were heavily worn down and needed to be replaced. All in all would be 900 bucks. I was very skeptical because I know a little about cars and it didn’t make sense that 6 months ago I had the breaks looked at and everything was fine, and I work from home so I’m not driving anywhere...fast forward I took it into les Schwab in camas the same day and asked them to verify. They brought me out to the shop and showed me the pads and rotors. The pads were at 6mm (half life) and all of the rotors were completely fine which is what I expected. I don’t want to point the finger and say any names but I was very disappointed and probably won’t be going back for any other service after this experience.My advice, be very weary about anything “additional” they tell you about is wrong with your car. Because more than likely they are up selling you...my 2 cents

Friendly, knowledgeable service. Able to help with all vehicle maintenance needs. Recommended.

Came in on a Monday morning for a simple oil change/tire rotation. Was told 1.5 hour wait. Almost 2.5 hours later and my car STILL isn’t even in the bay. This is INSANE for an oil change & tire rotation. Never coming back.

This place was recommended to me by family and Im so glad I went here. I needed an oil change and my bolt was rounded so I couldnt do it myself. They were pretty quick for the people they had and the girl at the front was super nice! They did a full comp inspection and didnt try to charge me for stuff Id didnt need.

Ive been going to this location for years and am consistently happy with them! Customer service is great (I believe it was Jeremy who helped me), answered all my questions and walked me through suggested service and were generally friendly and helpful. I take some of what they say with a grain of salt because I know theyre affiliated with Ford and have to talk about how great the cars are and having had mine for almost a decade I know how expensive and burdensome repairs can actually be but its not their fault. I was surprised to see staff not wearing masks at times but do appreciate them wearing them to move cars and such. While I was standing in the store one staff member coughed and sneezed multiple times without wearing a mask and rubbed their nose while answering phones and things...which is exactly how COVID-19 spreads. Wish Quick Lane paid employees to stay home if theyre not feeling well and this location took the pandemic more seriously but am otherwise happy with the service.

The tech his name was Jeremy he was so nice and polit talk to me about my vehicle very nice gentleman thanks u guys

Great service like always. Very informative about all service being performed and provided information on suggested services and why it is needed with the benefits of doing it. Will definitelycontinue to be a repeat customer.

Gave up and left....place has gone downhill really bad. Last time I try here.

The gal and guy that greet you are fantastic.The service service staff is great as well.

Jasmine helped me by explaining how to solve my dilemma, needing a new tire on an AWD vehicle. She was patient, professional, and explained we could replace two, instead of all four tires. The other two Micheline are almost new. I love this shop. I was passing through and live in CA. My trip to My. Rainier today is happening because of Quick Lane Tires! Thanks team!

It was awesome.frenldy staff and good service. Going back to get brakes and rotors for my work van !

If youre considering a different place for service, I seriously think you should think again. Over the weekend I hit an object in the road and immediately my tire pressure low light popped on, then...splat..tire flat! Ugh!!! A kind stranger put on my spare, allowing me to avoid the long wait from roadside assistance. This morning, I called Quick Lane, and spoke with manager Jamie R., whom was warm, kind, and informative. However, the cost of replacement was $300 and they couldnt do the work till after 3pm because, like a normal Monday, they were swamped. Meanwhile I called a few reputable tire companies in town only to be told all four tires would need replacement not just one, exceeding $1,000, even though my mileage was under 35k and tire thread low. I drove to Quick Lane, with my dog, expecting a long wait, only to be greeted by a smiling, professional, and friendly, Jamie R. They really tried to fix it, but, unfortunately it had to be replaced, and a sweet angel named Trevor, did an outstanding job. Trevor even put on my new plates AND license plate holders...all before noon! That, my friends is how people work when they are at the top of their game and really care about their customers. So go no further...go here. No regrets!!!🦋

These guys are always fast courteous and professional. Not too long of a wait considering the whole COVID-19 pandemic. I have gone to them twice and will continue to use them as long as I have my Ford. I Would recommend for anyone needing an oil change and anyone that owns a FordPass as they can use the points you have. Highly recommend

Great service and did not try and talk me into extra work!

Surprisingly got done sooner than I thought. The attendant checked under the hood and showed me what I needed to see as far as work needing done . Very helpful!

Hands down best place for tires. They will find lowest price and match it. Who does that. You dont have to shop around they do it for you. Staff is nice.

Great place, quick service, did not try to sell more than what was needed.

Visit was good personell were friendly but job took to long they should have done something different sooner

Sadly, I have updated my review from 5 stars to 1. This has been a process. I have spoken with 3 managers in regards to this, so consider that before you write me off as a man Karen :) my original review is at the bottom, from years ago. Here we go:Over the last year, I have watched the front desk make up wait times according to how they feel. I think part of it has to do with how you look. Fortunately I look good and got in quick lol!! Kidding. One person would come in and was quoted 45 mins for an oil change. Next guy, 15 minutes later: 1.5-2 hours for an oil change. Once I was told 3 hours for an oil change, transmission flush, and other services adding up to around $600. I said OK, I have nowhere else to be. Go ahead. The ladys body language indicated dread. Fine, next time another shop would be happy to do this.Fast forward, I have been asking for alignment for months. I am always told no in a less than courteous manner, ranging from I dont have anyone to do it so youre not getting one today, to the most recent why do you need alignment, you just did it 11, well, 12 months ago? Geez, I dont know, what do you think? Ford did try to give me a free alignment when I gave them 3 stars on a survey, but I dont want it.I I cannot be bought.Finally, last week, I showed up around 3:15 pm. Keep in mind, they close at 5. Parking lot was fairly empty, and 2 bays in the shop open. Jackpot!! I will be in and out quickly, right? Nope. I wanted a simple oil change and tire rotation, nothing more. When I walked in, the gentleman at the counter was speaking very condescending to an elderly lady asking very valid questions about the mechanical state of her car. He went as far as cutting her off mid sentence, demanding she have a seat and he will call her if he has questions. Ouch. I asked for an oil change. He rolled his eyes, smirked, and said he had all of the work he was taking for the day, with 1:35 remaining in the day and 2 bays open. Told me I could come back tomorrow. I politely, but sternly said I wont come back tomorrow. Or ever. Im done with the senseless excuses. I walked out. That is the last time I will ever come back. I took time out of my work day and drove over an hour to get there. Oh well, that will teach me to be loyal!On my last service, I was passively insulted for buying tires elsewhere and told they were sub par. OK. I can take insults from a guy who feels inadequate. Guess what? Quick Lane said they didnt have time last year to put my tires on!! So, I went elsewhere. Same tire, same size and ply, $200 cheaper.Noteworthy: I asked them to do a coolant flush on my wifes Hyundai once, along with oil change and tire rotation. I had the car back in about 25 minutes. I challenged them on that, said there was no way you inspected everything, changed oil, tire rotation, and a coolant flush. Absolutely thinking I got ripped off. The car was too new to tell if the fluid had been swapped so I hope I got what I paid for.Sadly, since they are affiliated with Ford, I likely wont be shopping for a truck at Vancouver Ford when the time comes. Time may heal all wounds. My truck has been serviced by Ford/Quick Lane ever since I bought it brand new.If you can get services here, they have always done great. Not sure now, as a couple of mechanics told me they couldnt keep help. So, be aware of that.Original review:Always courteous and professional. I get all of my services done here. BEST TIRE PRICES IN THE COUNTY! I have only had one inconsistency to speak of, and that is on my brakes. One mechanic says Im low on brake lining, and then 5,000 miles later another mechanic says I am good. Not enough to turn me away, I would install brakes myself anyways since I am out of warranty on my truck. Recommended!

Went in for an oil change. I went early in the morning to try to beat the crowd, and the place was empty.They estimated the work would take 45 minutes to an hour. The waiting area is very comfortable and has coffee, popcorn, and wifi. I ended up only having to wait about 30 minutes. The price was about what youd expect for an oil change. They also rotated the tires and performed a standard multi point inspection, which did not rack up the cost.I checked my oil levels when I got home (due to a few reviews here saying that the oil was old or not filled at all) and found it to be full of what appears to be new clean oil.The service was fast and friendly, and the work seems to be solid (based on my admittedly small knowledge of car maintenance).I will be coming back for future service.

Pricey but the cost of service is worth it because of the peace of mind from their quality of work. Never have to bring back my vehicles for the same thing twice. They always get the job done right, unlike Firestone.I also like the complementary car wash on-site after each service. The only thing I dont like are their rebates, which require a bunch of hoops to redeem online and then never show up in the mail.

Great service in a timely manner!

Great service.

No fuss, no appointment needed. Some repairs will take longer so you can wait it out or take a walk and come back later. They did a quick inspection on my vehicle for no charge. Will keep them in mind if I have any future issues. Seemed like a big staff and location ready to crank away on the next vehicle to roll in.

It was not to long of a wait because I went early. Customer service was not good though. Apparently under new management, and the manager was not friendly or helpful.

After dropping off my vehicle I had to come back half an hour later because the technicians locked the keys in the ignition in the car. Very unprofessional. I do NOT recommend coming here.

Went for oil change, emptied oil but I don’t think they filled it cause my husband discovered it was bone dry days later. He filled it himself days after my appointment and it hasn’t leaked...so it definitely was their carelessness! Double check their work or you’ll end up paying for nothing and almost destroying your new car.

This place is amazing. Every time I go they are so helpful. Never have they up sold me on anything nor give me what I dont need. Very friendly and and inexpensive. Love this place.Update! Came back a week later when a rat ate through my spark plugs. My car was shutting down! Got in right away and they fixed it so quick. Cant say enough about this place.

Usually go to the actual dealer service department for maintenance, but they were backed up a couple weeks and suggested since it was just an oil change I take it to their Quick Lane. Sounded easy enough, I took it in for an oil change and tire rotation. I got the car back and they explained that they rotated the tires, set all the tire pressures to 35psi and changed the oil.I got it home and noticed the tires were never rotated, so I checked the pressures and they were not set either. I called them and they said to bring it in the next morning and they would rotate the tires. I go to get in the truck the next morning and theres a puddle of oil on the ground in my driveway.Thats the last time I take my truck here.

They charged us to fill up the DEF fluid in our diesel even though we literally filled it right before we dropped off the vehicle. After explaining to the mechanics that we had done it ourselves, they refunded the money. But it still makes you wonder what they actually do and don’t do since its apparent that they just tack on charges without actually doing the work.

I took my car here for an oil change. They didn’t wash the car like they were supposed to, and they didn’t inspect everything like they were supposed to. Customer service associate was nice enough, but won’t return because all the services I paid for were not provided. Disappointing...

Went in because low tire pressure light was on, they found a nail in it, fixed and sent me on my way in quick time. Nice people!

Good people.

With my car out of warranty, I go here for The Works. Oil gets changed, tires rotated, all fluids checked. I get a report card showing what is OK & what needs doing now or in the near future. Ive been going here since moving to Vancouver 8 years ago & am still happy with their services. Quicklane is affiliated with the local car dealerships, but Ive never been given the old hard sell or been lied to about my cars servicing needs. I gave 4 stars because they dont take appointments. You must come in & wait your turn, & that can take some time. There is a free shuttle that will swing by if I want to kill some time at Vancouver Mall.

Just moved here from California where quick lane is Ford so maybe that is where I went wrong wanted to use my Ford advantage money I had and he said that is Ford I said isnt this Ford? We are quick lane yes we are Ford but quick lane. I wont do that again. They also charged me $45 to clean the battery terminals and put some pads on the terminals. Estimated $23. Then charged me $23.50 for labor when they all ready were doing the oil change. No that is a rip off.

When discount tire was slammed I came here. Awesome customer service, great prices, and fast service. This is going to be my new tire place.

I called to make an appointment for a service offered by quicklane and was told to take my business to the Ford dealership. What’s the point of advertising a service and then telling people to go somewhere else?

Terrific experience we had here! The employees are top notch and the service was awesome! We will definitely continue to bring our truck here! Thank you for all your advice and work!

Everyone there are so nice. They tak ed time to explain any questions I may have. The best place in town.

So pleased with their quick and polite service. Tire price was low and service was speedy. Waiting area is comfortable.

Been a customer of theirs for 5 years now. I feel they are over priced and have unnecessary long wait times because their employees are goofing off. On multiple occasions my truck has had a week long oil smell inside because of sloppy service. Plus they stopped washing vehicles with roof racks... Im pretty much done with them...

Fast and friendly service

Great staff. Come in even for the little things like air for tires and they never hesitate. Pretty understanding.

One of the best Auto Services in town! Always recommending to my friends and family. Knowledgeable staff. Special thanks to Simen for making sure everything is done correctly on my car! Thank You!

They change oil in reasonable time. Good job. Rotate tires and washed the car.

The guys at Quick Lane always treat me right. They give me discounts on service items and take good care of my vehicles letting me know what they need

Awesome place and great customer service. I will be going there from now on.

I really appreciate this place! My truck gets servicing done and it is all in system with Vancouver Ford. Professional, courteous.Michael Frakes

The best service with the best prices and some great specials! Call them for their monthly specials! Great deals!

Eric and staff are wonderful. We always get top notch service at reasonable prices, plus we are made to feel welcome at each visit.

Great fast service.

Friendly staff and decent prices. Wold recommend ti anyone who lives in the area and wants a quality job done.

Just okay, the staffs always seem Soooo.... BUSY on their computer....Especially Eric!!!!!!! They wont tell u everything unless you ask for it...Such as special offers!!!!!!! Youve to go online to figure it out!!!!!!! Price above average and the time expect an hour to 1 1/2 hour for the oil change only.....even tho theyre Not solo busy!!!!!!! Theres Lot of choices nearby. Google it n call for the price.

Delicious fresh food for a good price. Try the Veggie options!

Always super fast. Eric the manager is always helpful and knowledgeable.

I appreciate the staff and there attention to detail.

What a rip off we took are expedition to get an oil change they talked my wife in to a 45k mile check up witch means they look at fluid greese and tire rotation plus oil change. I had an warranty item @ a cost the deductible (100 dollars ) and thats it The final bill 452.00 hum thats nice

My husband and I took our Honda Accord in to get a free oil change (it was free because the last time we took our car in for the oil change and advertised tire rotation and car wash, they didnt do the tire rotation or car wash). When they called us to let us know about the inspection on our car, they told us that we needed new breaks, front and back (they said the last time that the breaks looked great, now we know that they hadnt even checked the breaks the last time because they had also failed to do the tire rotation). They also said that we had a bad cell in the battery and needed a new battery (we took the battery to another place and had it tested and they said that our battery was good still). They told us that we needed a new air filter so we did have that replaced because that is believable. When we took the car in we did have them do an alignment which did need to be done. When we got back to Quick Lane to pick up our car and pay our bill, the bill was pretty high. We had them go over it with us and that is when we saw that they charged us for the air filter AND for LABOR to put the air filter in. The labor was 3xs as much as the filter and they also charged us a fee to throw away the filter. We ended up paying as much as it would have cost to get the oil change in the first place (which was supposed to be free due to their failure to do what they were advertising).

They well do a great job on any tyle of car or SUV.

Funny they call it Quick Lane because it took them 3hrs to install 2 tires. The upside, every service comes with a complementary car wash

Great service great people they do a very thorough job and discovered a problem with my car that I didnt know about. It was a major safety feature and they help me get it fixed Id recommend them to anyone!

Fixed a flat very quickly. Always friendly and fast.

This place is spiraling downhill. Taking my business somewhere else. Wait times are horrible now. 2.5 hours+ for oil change??? Quick lane right?

Very quick. Brake inspection no cost

We got a good set of tires at a good price. Free WIFI and TV with a pretty good video collection.

Fast, professional and the waiting area is clean with fresh coffee. I will be back!

Took to long.

Bad experience with this people, had an oil change, after I get home and tried to open the hood, it does not open . Broke the button and the hood release cable, idiots . Didn’t even tell me that they broke it. Just closed the hood and gave me the car .

Eric was very helpful in selecting the right tires for my car.

Great work, very reasonable prices. Cant beat the value at Quick lane

Eric, the manager is the man. He is the reason I go there. They do good work and the prices arent bad at all.

Same day service, great for Fords as its partnered with them. Fixed my problem with a new fuel filter - honest, a tad bit pricey but worth it.

Excited

In and out in no time. Never had any problems and never been hassled to sell me extra stuff I didnt need.

Cant beat t the coupons that come in your email. Way cheaper than changing your own oil

Quick friendly & efficient oil change & tire rotation, plus a complimentary wash.

Simon and Eric and Thomas have always treated me well and never charged me more than what was right and many times the bill was FAR LESS than expected. Honest about completion times as well.

Great experienceBeen going there for years for service on my car

They are fast and efficient. Free carwash with oil change service.

Fast efficient and fair prices

Quality: Average. Friendliness: Above Average. Timeliness: Below Average. I took my 2015 F350 Platinum for its first oil change. Front desk guy is very friendly. They gave me a first time discount - with was great. I waited 1.5 hours for an oil change/tire rotation at Quick Lane. Not so quick. But since it was Ford Dealer quality, I settled for the slowness. In a hurry, I jumped in the truck and went home - without checking it over. Got home & found oil footprints on the floor mats (despite their paper protector), oily handprints all over the drivers door, all over the grill. Obviously not wearing gloves & being careful. Then, I wondered what the service was like... So I popped the hood, checked the oil. It was still black. Ive changed oil on my 2003 F350 7.3L myself for 5 years until I bought a new truck. Its always dark brown - not black - after the change. Under the truck, it looked like an oil filter bomb went off. There was oil everywhere. Down the frame rails; on trans lines; & back three feet. I surmise that the mech was in a hurry, plugged it back up before it was done draining. Dark brown after an oil change - ok. Black - not ok. Called & complained. They said theyd wash my truck for me & there was no way that the oil wasnt changed. I declined the wash because last time they gave it a free wash, the truck came out covered in water spots & wasnt even clean. Sorry, but I expect Ford to treat a $60k truck like I would. At least wipe off your mess. The black oil thing - Ill find out next time when I do it myself. 13-15 quarts of new oil + maybe 2 quarts of residual shouldnt be black. Ive changed diesel truck oil at least 10 times so I wont be duped about what it should look like. I initially thought Id start taking all my cars there because they were reasonably priced & friendly. But nice doesnt make up for lack of quality care on a critical daily investment. I wont be back. Maybe I just got the wrong mechanic working on my truck there.

Whats more important speed or trust?I own a 2008 Mustang GT that Ive been taking to QuickLane for over 5 years since 2008 and have had two problems.Once they forgot to tell me about a nail stuck in my rear tire - which they ended up giving me a free oil change to make up for the mistake.On another repair they replaced the timing belt for my wifes VW which broke and ended up damaging the valves, the head, and the timing belt of course. Once we had our car towed back I was really worried what they were going to do. Aaron the shop manager had our car completely repaired, the timing belt including all the damage caused to the head and valves when the first one failed.I will continue to go to Quick Lane even if some of the people here are complaining about their repair costs. Aaron the shop manager and the guys at Quick Lane have always gone out of their way to make sure any car problems weve had are taken care of.Its great to have a trustworthy shop that stands behind their repairs and will do what it takes to make you happy!

Ive gotten screwed 2 different times going here. I called for hours on a Saturday and Simon said they close at 5pm with a shaky voice, so I looked hours up on the website and it said 6pm. I called back to ask Simon what the hell? Studdering he says www www well we are short staffed today. That was the last chance with these jokers.

I was in and out in under 30 minutes.

They are fast, knowledgeable and extremely helpful!

Been going for over 10 years. Great service, always!

I ONLY use Quick Lane. Great service. I trust my Mustang to them.

Perfect. Been going there for.over 10 years.

Awesome professional and fast friendly service.

Quick and helpful, good price as well.

Faster oil change here than at Walmart

Great and fast service!

Best place for all services 👍👍👍👍

Always prompt, friendly service.

Customer service is a joke here.

Very customer orintred . . Thank you.

Speedy and friendly service!