This was a great experience. I took a little survey of my preferences,i.e.whether Im a side sleeper, back sleeper or stomach sleeper. Also considered was what my budget was and what was my comfort level as far as firm or plush. This is all to help one pick out the perfect mattress. After I made my purchase, I had to change my delivery date and an item in my order, Stanley was very accommodating to what I needed modified. I recommend this store to anyone looking for a new mattress.
Our salesman Stanley was very helpful and full of useful information. Which mattress firmness, and the different models and styles helps me pick the best feeling mattress for my back. With out trying to sell us the most expensive one in the showroom. A very enjoyable experience and cant wait to sleep on it tomorrow night.
Bought 2 queen size mattresses from Steve. Steve gave great Customer Service and was very knowledgeable and if your looking for a bed mattress firm its the place to go. Great Service and prices.
The store staff was very attentive and helpful with any questions we needed. They were very nice and helped us get the most out of our budgeted allowance. I would highly recommend this store location if looking for a new mattress!
When mattress shopping, I have had excellent customer service from Mattress Firm in the past.After meeting Steve, I found that he was extremely knowledgeable and an asset to your company!I walked in to buy a Stearns & Foster mattress and was advised to test various types.I did, and found the information to be exactly as he had told me! I was surprised and walked out an extremely happy customer, once again.
The bed is nice quality, but a little pricey for a twin, and $100 delivery is way to high, but I needed it quickly for my 94 year old mother. Stanley Yusciewitz knows your product and is a good salesman. Last but not least, the $79 platform frame is a joke, its worth about $20. There is nothing on the frame to keep the light weight mattress from sliding off. If I had known that I might have walked. Live and learn.
I went to mattress firm to find a mattress and had a wonderful experience. Steve was so patient & helpful. He offered some very good suggestions trying to help me find the rightone. I was so happy with my choice. He saved me a lot of money too.Thank you!! Excellent service,!!
I hesitated shopping for a SOFT bed in a store named Mattress Firm. I was pleasantly surprised when I met Steve when I entered the store. He asked me a few questions on what I was looking for in a bed. I have problems with hip soreness due to pressure points in my present bed. Steve walked me over to the perfect bed on his first try. Nothing else in the store or any other store compared! Steve also educated me on what to look for in a quality bed. Very positive shopping experience. I would definitely ask for Steve if you are bed shopping.
This store is absolutely amazing!!! We just bought a home in Vero Beach and was sleeping on an air mattress the first night. We went out furniture shopping the next day and the furniture store couldn’t delivery for a few days. Well my husband was determined to take home a mattress that day. He went into this store and Steve was amazing!! So we purchased the mattress and box springs, they tied it to our truck and Dan and Ronnie followed us back home to help unload it. We also purchased two other mattresses for the spare bedrooms and Dan got them loaded and followed us home again to unload them. If course it decided to downpour on our way home, but the mattresses where wrapped in plastic do they stayed dry. Poor Dan and my husband got soaked unloading them though. This store went beyond customer service!! Again, THANK YOU so much for helping us with our purchases!!!!
I went twice to the store trying different mattresses. Steve was very patient and provided a detailed description of each mattress. The buying experience went smoothly and there was never any pressure. My mattress and box spring were delivered the next day and the delivery team were on time, were polite and took away all the wrapping. Sales and the delivery team treated me as a valuable customer. They all thanked me for the business and to call if I had any questions. I highly recommend Mattress Firm for the product, Steve, my salesperson, and the delivery team.
Just made our first mattress purchase as a family here and the staff was very welcoming! Lots of awesome deals for every budget level. I would highly recommend coming to check out their deals!!
When we walked into the store we were immediately greeted and felt very comfortable with the Mattress Firm employees. We discussed our situation and were presented with several mattress options. Once we made the final decision the employee explained everything thoroughly which made us feel very comfortable on our decision. I recommend Mattress Firm to anyone in need of a new mattress.
Wonderful costumer service. Great prices and deals. And was able to quickly find what we needed that best suit our needs and budget.
First time shopping for a mattress and it wasn’t as bad as I thought. The sales man Mr. Steve was very helpful and very informative. This man new his stuff. Glad we came here.
We went there on a Sunday and forgot that they close early. But the sales associate Stanley reopened the doors for us. That was such an awesome experience you don’t find these days anymore. On top of that he was so extremely knowledgeable that we had our mattress picked out in less than 15 minutes. We would highly recommend this store. Go there people and ask for Stanley.
Awesome service from the time I walked through the door and greeted by Steve.Patient, understanding, confident professional. Gave excellent advice and even better, got me more than I expected at I price much less than I expected - I’m an extremely satisfied customer - thank you Steve.
Great customer service. Went the extra mile to help make sure size was right by pulling up our furniture on line. No pressure sales, just what was right for us. A great experience.
Stephen is so knowledgeable about all of the different types of beds and was so helpful. He was able to explain all of the different materials and show us the best bed for us. Awesome store and amazing customer service!
Just bought an amazing mattress for over 1/2 the price! And got a free body pillow! We are very happy with our new mattress set and the folks here who helped us out!
I got very good service. Everything was explained well. I was told about all the choices of product I was interested in purchasing. The salesperson was very professional. I am happy with my purchase.
Purchasing a mattress from your company was an enjoyable experience. The sales representatives were cordial and well informed. Prices appeared to generally competative. I would shop here again and advise others to consider checking with mattress firm when shopping for a mattress.
We are repeat customers of Mattress Firm. We always get a fair and reasonable deal and the customer service is outstanding. The staff is knowledgeable and friendly and they are not overly pushy and allow you plenty of time to decide. I highly recommend.
My wife and I are very pleased with the purchase we made at the Mattress Firm today. Our new Blue Touch 1000 Cushion Firm Matt Twin XL Prime, and 900 Adjustable Base.Stephen Mckeague explanations where just what we needed to know in order to feel confident in making the purchase. We really can’t wait to use our new bed.ThanksLou T.
Great service. They had everything I needed and got me a wonderful deal with same day delivery. Spectacular!!
Great experience! Stephen was very knowledgeable and accommodating to our specific needs. Would definitely return for our next purchase.
We had an excellent experience at this MattressFirm. Steve M. was very knowledgeable, helpful and pleasant, and spent a great deal of time with us to ensure that we purchased the perfect adjustable beds/mattresses for our needs. He explained the pros and cons of the different types and did not rush or present us. We highly recommend him!
Best salesman I have ever met. Stephen was friendly and very informative. Went over my needs and expectations. I am a returning customer from 3 years ago and will definitely keep coming back for all my mattress needs. Matter of fact I will be back later this month to purchase the pillow he introduced me to.
First time coming into this store and we enjoyed the comfort of the beds and the knowledge of the staff Stanley was a great help to us with our first but not last purchase
Stan is the most helpful salesperson. He got us into the correct mattress and the best price. Thank you Stan. Oh and he is a great human being as well🎈Duncan n Barbara
Steve helped me pick out the perfect bed! Looking for towards much better sleep.
Great Service. Great Selection of Mattresses.Joe was our consultant. He didnt sell. He advised. He showed us all of the features as we tried all of the mattresses that could fit our criteria. He shared the good and the not so good in terms of our needs. I highly recommend Mattress Firm. Their selection was just right. Ask for Joe.
We started looking for new adjustable bedding at Mattress Firm in Vero Beach, FL. On our first trip we met Stephen McKeague the salesman on duty that day. He was extremely knowledgeable and was very engaging. He spent over an hour with us asking many sleep questions in order to better understand what we were looking for in a bed. We told him that we were from Virginia and really just looking for now, but he still stayed with us to make sure we fully understood the adjustable bed would be best for each of us. He also told us even though we from VA that he could still handle our account. Me being a retired sales person I really appreciated his professionalism. After another trip to the store he remembered everything about us and our concerns and we were able to make a purchase. He knew that we were not going to be back home for awhile and just told us to give him a call when we were. Now here is another great part about Mattress Firm. While we were in Myrtle Beach we went by the local store there just be sure we had made the right decision and even though we had already made a purchase in FL they were very helpful In looking up our order so they could point us in the right area of the show room. They answered all of our questions and treated us like we were going to buy a bed there. A couple of weeks later Mattress Firm because they were having another sale and were able to change our order to hybrid beds and save money and beds that better suited our needs. Through it all I would call Stephen in FL to ask him questions as well. When we got home we went by our local store to check in about delivery and they were extremely helpful. The delivery went great and we love our beds. This is why Mattress Firm is the #1 in the country. There people make the difference.Thank you Mattress Firm and Stephen McKeague.
Great place to mattress shop. Steve was very patient, knowledgeable and helpful. We are excited about our new mattress and look forward to many comfortable nights!
Steve was great, informative, we found a great deal and comfort. Worked around our schedule. Will be getting a great nights sleep in the near future.
We went to several mattress stores in town, and when we came here to Mattress Firm, Chris made us feel comfortable from the start and made the experience fun for our toddler as well! Chris was extremely helpful, knowledgeable, genuine and never made us feel pressured. The customer service and overall experience is what ultimately made us come back and purchase our mattress from here.
Brandy and Joe provided a pleasant shopping experience to what is usually a boring job, picking out mattresses and pillows. Knowledgeable, professional and had great suggestions on products after hearing what it is your looking for. Mattress Firm has affordable name products at great prices. So having Brandy and Joe explained the differences helped take the guess work out of your purchase.
Saw Steve and Stan today and they both taught us so much and helped us pick out the perfect mattress for our family! I also applaud their patience because it took us forever to decide lol
Stephen Mckeague was my sales person, he took his time working with me to find the best bed for my needs. He treated me as family, he took his time explaining the difference between each mattress I Tried. I couldn’t be more pleased with all his help and knowledge on each mattress. I’d go there again and refer Stephen to all my friends and family. Thank you Stephen 😊 a happy customer. Dianna Nelson - Lafond
Great experience. Sue and Steve were great to work with. Good selection and prices. Would recommend.
This has been the most enjoyable experience purchasing something of this expense. Steve and Stan were very informative, friendly, and honest. Looking for new bed definitely see these guys.!!!!!
Awesome experience! Knowledgeable staff! Looking forward to a Good nights sleep!
Very knowledgeable and attention to customer service!! Started off coming in for a $99 black Friday special, not expecting anything great and got to see a great deal on a floor model and bought the whole package for hundreds off the regular price!! Thanks guys!!
Steve was great, took the time to to understand what we needed. I definitely recommend
Steve was very helpful and extremely knowledgable...He helped us pick out the perfect mattress....
Very friendly and knowledgeable. I recommend mattress firm for you next bedding purchase
My household consists of 3 disabled adults with various degrees of neurological and spinal issues. Our beds make our issues worse. In the morning its difficult to get up and going. I have been advised by my Drs. That we get better beds. Budgeting was keeping us from that. With the Black Friday sales, many stores were selling mattresses and beds. We started out at Rooms To Go. Me being in a wheelchair it was very tight to maneuver. We tried to ask some questions. No one acknowledged us! Just kept excusing themselves as they squeezed by us. We left! We were looking for information!We saw Mattress Firm next door. It wasnt as crowded and we went in to look around. The employees were busy but acknowledged us immediately. They said to look around and try out a few. When Steve had a moment, he introduced himself and gave us some information about the differences. We had room to get around and found a couple we liked. Yuchin, the other sleep expert, was amazing, showing us the beds that were just what each of us needed. Then came the financing😬 Yuchin, made number magic and got everything in a budget we could afford!She and Steve were great to work with! Thank you both for going out of your way for my goofy little family! We r so excited for the delivery. I will recommend This Mattress Firm Store to anyone in need of a bed!
Best. Purchase. Ever.Excellent customer service, my new purchase was painless and easy. Can’t wait to sleep on my new mattress!
This Mattress Firm is the only place to buy a bed. I have been doing business with them for years. They are honest and make buying a bed a breeze. I bought my 4th bed today from Luis Somoza and what a nice person and very accommodating!! Go see them for your next bed....best prices in town as well!!!
I know theres two mattress firms in Vero but theres one that has two men in it they are the absolute worst worst salesman personalities could care less about you people that Ive ever seen on top of that 3 years ago I bought the bed that cost me $6,000 and its the most uncomfortable thing in the world. Went in to buy a purple pillow which by the way is fantastic but it took me 30 minutes to get it just saying you need new men in your store
Had a wonderful time shopping and getting educated on all the new technologies. Steve did an amazing job and would recommend purchasing any bedding products from him.
Excellent customer service!! Very helpful and accommodating. We will definitely come back.
Steve was friendly and knew so much about the technology that went into the different mattresses! He was respectful to my 90 year old mom who was purchasing the mattress and took his time trying to help her!
Steve was very helpful and informative! Great experience can’t wait to use my new mattress.
My wife and I spent all day with Brandy looking for the best mattress. Brandy helped make the decision so easy. We found the perfect bed and couldnt feel better about the decision!
Great service, Steve is a great salesman. Can’t wait to sleep on our new bed!
Chris was a great sales person. He never rushed us. He provided us with a written estimate. He sold us our bed!Joe was very friendly, knowledgeable, and welcoming too! GREAT TEAM!
Steve was an amazing took the time to explain the differences between mattresses And we found exactly what I needed! Steve is the Best I highly recommend him for your next mattress
We stopped in because of the memorial day sale and it was 8:00pm, but Luis stayed for us and gave us exceptional customer service. He let us lay on the mattresses until we were certain of the one we wanted. Thanks for staying late and getting us what we needed. So excited to try the bed tomorrow and get a good nights sleep.
Excellent service. Our salesman Steve was great and very knowledgeable.
Very professional and informative!Took a lot of time to explain all my options.
This is the 2nd mattress I’ve bought from Mattress Firm. This one for a 2nd bedroom. The service is always spot on and the quality is way above standard. I definitely recommend
Steve And Rick we’re very good at explaining all details of firm mattresses!
Joe was extremely helpful & informative explained every type of mattress type clearly and thoroughly. Even explained all the options to help us save money. Would definitely shop there again!
Steve was very friendly and informative. Happy with my purchase and would recommend to check out this location if you’re looking for a mattress.
Great service with excellent information, thorough explanations and demonstrations. Very pleasant experience.
Perfect service no doubt about it. They fit all their customers needs ❤️ thank you
It was so easy to get everything set up. Everyone was vary friendly.
Great sales staff and pricing. Checked multiple locations and they were the best. Highly recommended.
Fantastic guest service, Yuchin was very helpful finding us a new matress
When I went to buy a new bed I had no clue what I was looking for and was limited on money.steve talked with me and helped me and was really patient while I would lay on different beds and ask questions about each one until I found one that I liked.so thank you Steve for your help
Joe and Chris were very friendly and helpful. Excellent customer service and knowledge. I would recommend anyone who is looking for a mattress to shop here.
Stephen is amazing, I just moved in and Im new around here, he helped my parents and I and even talked Amazing service, glad I found this store.
Sales staff Steve and Stan were phenomenal. Very knowledgeable, patient and got me a great bed at a great price.
Great service by Stan!! Took time to explain different mattresses! Great price too!!
Very friendly and knowledgeable staff helped us find the perfect mattress to meet our comfort needs as well as our budget! I would highly recommend coming to see them when you need a mattress!
The gentleman was very professional and knowledgeable, understood our needs and guided us in the right direction.
Steve was very knowledgeable and did a great job finding the right mattress for me.
Steve, Was great and very known about the different mattress products . I will go to the store again and recommend buyers go to Steve. Leslie, Vero Beach
This place was so amazing adren was super nice and caterd to my every need.
Wesley was very helpful & knowledgeable. We felt we were very informed buyers & we benefited with your sale prices.
The experience was very informative and the sales person very helpful and we got just what we needed. The salesman was very nice.
Joe and Chris are both super nice. Joe assisted us in getting exactly what we needed and what we were looking for. Good place to shop for a mattress!
Great customer service. Sales person who assisted us was very helpful and was knowledgeable.
Great selection. Sales team showed us all the options and value prices.
Great job help me find something to fit my needs
Great deals. Knowledgeable associates and just an overall awesome experience.
The two gentlemen could not have been more kind or helpful.
Great salesman. Steve knows his products and can articulate the differences.
We worked with Joe and it was a fantastic experience. So easy and he really explained every step of the way..helped us make our choice on the mattress
Steve was nice to work with and had great product knowledge.
Very good customer serviceSteve explained everything to me and helped me make a decision without pressure
Great sales person - very knowledgeable and helpful with our budget and product needs.
Stephen McKeague was very patient. He took the time to met my mattress needs and my finances. I would strongly recommend your services
Great experience...I love how they take care of u when u are at the store..
Our salesman Stan was very helpful and knowledgeable of his products and a pleasure to deal with.
I highly recommend Mattress Firm at Indian River Mall in Vero Beach, FL. They are very pleasant, polite, and considerate in working with you, and they go out of their way to get you the bed that you want, at the price that works both for you and for them!
Stephen (salesperson) was helpful and courtesies. I was extremely pleased with the store and with his service.
Chris and Joe were excellent they both work with us to get the mattress and and all require stuff to stay under the limit I had
I am getting my next matress from here... great selection, great staff and plenty of financing options.