Good service at the store however I didn’t get the products yet. Hopefully everything will be okay
I needed a mattress and had looked upon line when I was home for where to shop. I stopped across the street to use my phone and when I looked up there was Mattress Firm! I went in and Adrian was very helpful, knowledgeable and pleasant. I ended up buying two mattresses. Great place if you are looking for mattresses👍
When I arrived in Mattress Firm Mr. Lusardagreeted me instantly and with warmth and professionalism.He followed my lead as far as what I was looking for.I was shown the different models and all questions were answered knowingly.Overall, my experience met all the requirementsneeded to make me comfortable buying a premium mattress and adjustable frame!Thank you, Mr. Lusaka!Cynthia
We walked in and was greeted by Ron, a very knowledgeable, friendly, not too pushy at all salesman. Ron, you were a pleasure to work with. Thank you!
Absolutely great sales representative. Extremely knowledgeable and explained the various products from top of the line on down.
Good service, very responsive.
My husband and I do not like mattress shopping because he likes firm and I like medium. But Ronnie had a mattress that suited us both perfectly. Ronnie knows his mattresses well, and we would highly recommend him. Mattress Firm has an excellent selection of brands, which made our shopping easy.
Ronnie was such a big help and super patient as my fiancé laid on evvvvery bed.
We are very pleased with Ronnie Phelps and mattress firm. Ronnie definitely took the time to truly find out what our needs were. He never rushed us and was very diligent in finding us exactly what we wanted and at the price we wanted. Thank you Ronnie!
So happy we found Ronnie Phelps! His professional attitude and they way he bent over backwards to work with us and meet are needs, was awesome! He helped us for weeks to find the perfect bed we are so happy God bless you Ronnie and your work!
Ronnie was very helpful. I recommend this store to all.
Great experience in very trying times. Adrian made it easy and normal again if even for only a short time .Highly recommended!
An excellent buying experience. Ronald and his associate were everything you appreciate in a good sales person. They both were knowledgeable, helpful, and respectful. They answered our questions and gave us the time we needed to make not only an informed decision, but one that best served our needs.
I am someone that dislikes sales people. I have to say... this location isnt pushy and he is truthful. I have nothing bad to say about the service.
Very helpful to what my needs and price range where I’m very happy with my mattress
Im confused about the advisement on thhe enter net and what the store tell you.So here the problem do you get the price of the smaller size and or a free adjustable fram or intress free
Ron was a very good sales person I was pleased with the outcome
I dealt with Adrian, he was knowledgeable, courteous, and made the whole process easy. Wouldn’t have expected anything less from a former Marine. Thank you Mattress Firm and thank you Adrain.
Great place to buy. Had what I wanted and no delivery delays. Adrian was super helpful and knew his stuff ! Thanks !
I have purchased from here in the past and found my self in jam. Adrian was very helpful and was able to find my last order and duplicate it and do everything over the phone. Delivery was flawless and efficient. Thanks.
The sales staff was very helpful and worked with us and I will say for us. No high pressure, just a no hype approach and we walked out of the store feeling satisfied we made the right choice with mattress firm. Id recommend Adrian and Ron any time.,
Spent the day shopping and with all the choices bought here based on the excellent service quality and fast delivery. Thanks
Excellent customer service, exceeded my expectations. Knowledge of products was superior. Attitude, demeanor and professionalism also exceeded expectations!! Thank you!!
Excellent service, good prices.
Salesperson Adrian was extremely helpful, explained differences in what we were looking for & never tried to pressure or upsell us. We got a great sale price on a mattress with next day delivery. Hopefully, well love the mattress when it comes tomorrow!
Great store with a wide variety of options Ronnie Phelps was very patient, knowledgeable and answered all my questions. Would recommend this store!
Excellent service!!!!! Super clean store and it smells good too. I highly reccomend this place.
I had a wonderful experience purchasing at Mattress and Hybrid cooling pillow that I very much needed the salesman was patient and very helpful.
The salesman was unfriendly, not knowledgeable about the mattress i bought.His knowledge he read off the same site i was on.I ask him about other mattresses his comment for the price u paid, cant beat it!I hope the mattress i bought the Sealy Briar serves the VERY needed purpose.
Great sales person. Knowledgeable and on the ball with service.
Awesome salesperson really worked to give us what we wanted and no sales pressure.Really enjoyed buying here.
Ronnie was very helpful and keep me within my budget. It is a great place to visit. If you need a mattress be sure to come see Ronnie the southern charming guy.
Ronnie did a great job helping me find the right mattress at a great price with a lot of patience.
Great service....ordered by phone....all went well...very happy
Bought my mattress from Luis Somoza several months ago and have been very happy with my purchase. He was extremely knowledgeable about the product selection, and after I chose the mattress I wanted, he thoroughly explained the financing options. I highly recommend Luis and Mattress Firm to all my friends.
Adrian was so knowledgeable! He truly wanted us to understand the difference between the mattress technologies and helped us make the best choice for us! Cannot wait for delivery.
Great place to shop. Adrian was great !
Ronny provided excellent service and really wanted to help find the exact type of mattress I need for my body aches pains etc. He was extremely patient. If youre looking for a more basic mattress like me tell them you want a basic eurotop that you can lift over your head and you can narrow it down a lot quicker.
Very efficient process. Friendly and knowledgeable sales associate.
Adrian was really helpful and didnt push us to buy the most expensive ones.He gave us a deal on box springs and was generally a great guy.
Looking for a very comfortable mattress and was shown many different options. Very helpful sales associate.
We went to this location today and Mr. Ronnie was very helpful and was willing to work with us in finding the rigth fit for us!!!! I will recommend Mattress Firm Vero Beach to everyone. He will work with you and give the best for your money!!!
Very personable. Easy decision making, wide selection.
We have just purchased a mattress from Mattress Firm in Vero Beach our marketing person was Luis Somoza and he has done an excellent job of handling our needs he was very patient with us in terms of letting us look at different mattresses and he has put together very nice package for us and it is Christmas Eve so we feel we now have a Christmas gift and a good man so we highly recommend him if you come to Mattress Firm in Vero Beach
This was my first visit to Mattress Firm and the service was excellent. I was helped by Yuchin and Susan and they both were awesome. Yuchin sold me over the phone and when I entered the store Susan greeted me with a beautiful smile, it was very inviting. I will tell all my friends. That store has a customer for life.
Nice, they will help you find whatever you looking for.
First time I’ve been mattress buying and thought it would be a real hassle but Steve made it real fast and easy.Thank you Steve!!
Ronnie knows what he is talking about. Made it an easy experience for us. Knows his stuff
Adrian was very knowledgeable and very nice to work with.
Good experience. Thank You
I came in today to find a mattress set and Rick and Ronnie were phenomenal..The service was very great and pleasant...I recommend anyone to stop by...Thanks alot
Great customer service Ronny Phelps did not try to make me buy something but gave me great options to choose from has a great southern personality
Sales experience was very good, not pressured.
Lewis was great and professional he truly gave me the best value for my budget
Great customer service from Ronnie
Quick, professional, friendly. Like and recommend.
Bought a mattress today from Ronald at this location. He was knowledgeable and very accommodating and we appreciated his good service.
Bought mattress close to 2 yrs ago. (Queen/ Sealey Hybrid model.) Im dealing w/a back problem for over 25 yrs now, my reason for spending that much $$....for health & wellbeing, I hoped for!I turn the bed about every 30 days as instructed. One whole side is bulging/ bubbling out! PLUS I am always feeling lumps in the middle where I lay! Im not a Princess, so I shouldnt be feeling peas!!! Ha!I recently went to the store I purchased it from. Told store mgr (?) what was happening (same guy/same sales person ), plus told him I was shocked to hear, that I paid $1,000 for a PREVIOUSLY OWNED mattress! NONE of that was divulged at the time of purchase! I was told it had to be disinfected bcz it was a floor model & it was the last of this model Again I couldnt get a straight answer! Or anything that I wouldnt have to pay more $$...! He offered to *sell* me another bed, possibly at store cost! Seriously! ? These beds usually have atleast a 10 yr warranty!!! Its 2 yrs & its ALREADY literally falling apart!!! OK.....ANY SUGGESTIONS? I am not asking for my $$ back. ...just a good quality mattress I can count on!!!....
Great service. Thanks for your help, Adrian.
Awesome service...great team
Luis took care of me deffinatley reccomending this store
Lu was very helpful!
Lu is really helpful
A ok
Awesome and quick
Satisfied
Felt good in it