On 10/22, I had a great experience with the service department. I brought my car in due to safety recall. I also requested some minor bumper work (removing 1 piece and securing another). Joey and Tony did an excellent job by providing extra attention to my concerns. The work was completed within the estimated time frame and the bumper work was done at no charge. Joey was patient and thorough in reviewing and discussing the extra work. Tony managed the work flow efficiently. Thanks to their intervention, I was very happy with the service I received.

Tony was very helpful and knowledgeable on what was wrong with my car. Did a step by step explanation of what was being performed to my car. Explained the monthly payment criteria as well which was very helpful as I got on the monthly payment plan. To cover all the costs that my car needed. Highly recommend going to Tony on future problems or even just for an oil change! Greatly appreciated! 😀

I moved to the area three years ago and wasnt in the market for a new car, but their service department has treated me as if I was a car-buying customer. Tony F. provides exceptional customer service, which is why I have gone back for all my scheduled maintenance and repairs. While dealerships are notorious for overpriced repairs, I feel they have been very reasonable. They have also gone out of their way to accommodate my schedule, which is priceless to me. When I get ready to buy again, they will be my first stop, but in the meantime, they are my mechanic of choice.

Recently moved in the neighborhood and brought my car in for service. All I have to say is Tony in service was simply amazing! He was great in communicating with me what was going on while my car was being fixed. He recommended things i should get done and explained everything in a way a girl can really understand :). He was just kind and took his time with all my questions. I have already told all my friends and family about this place and Tony! I cant thank him enough!

Javier SAVED me. I moved across the country and needed a car ASAP. He went through many options with my family and I until we found an option best for us. He made us feel very comfortable and was completely transparent. Highly recommend!!! Also a shoutout for Nate for answering my phone call promptly and knowing exactly what cars were available on the lot! Thanks Castle Team!

Castle Chevy in Villa Park made the entire purchasing process as smooth and simple as possible. The sales manager, by the name of Jasper, was extremely helpful and knowledgeable with answering all questions we had. Truly made purchasing a vehicle enjoyable.I definitely recommend purchasing a vehicle at this location.

Best Sales Team-bought my new car and the process was easy. The finance managers explained everything thoroughly and made my dealership experience a memorable one. Thanks team!

I would like to thank the entire staff I dealt with at Castle Chevrolet for making me feel welcomed during my entire process of buying the new 8th Generation Corvette. Daniel Garcia (my salesperson) was very forthright and informative throughout the entire process. Daniel was always available to answer any questions or concerns I had during the waiting period, and constaintly kept me informed on all updates in relation to my order. Daniel kept a warm and friendly demeanor, which helped me feel very comfortable and provided me with a great buying experience.Thanks Daniel, youre the Man!!!Also thanks to Sean OConnell, good looking out!!

Serviced my Equinox here and Tony was my service advisor! He was very professional and knowledgeable and patient with me! My Equinox is driving like new! Definitely will go back and recommend !!

Brought in my car for service the person who took care of me.. his name was Tony he was very helpful! He explained to me thoroughly what was wrong with my car! Everything that was recommended fixed the problem and I am very happy! Other dealers I have gone to they don’t want to take the time to talk to people and I always feel rushed and ignored.. I will continue to bring my car here!

Had a great experience in service. Tony was very knowledgeable about my needs. Took his time which I really appreciated. Thanks Tony❗️

Purchased a vehicle from Castle Chevy and I had an excellent experience. I worked with the sales manager Jasper, made me feel like I was apart of the Castle family. He gave me a great price and the service was top notch. I suggest anyone who is looking for a car to visit Castle Chevy in Villa Park and ask for Jasper, he will take care of you. The staff is great!

I cant say enough good things about Gabriel. He helped me with the financial part of the sale and was very patient and personable. I did not feel rushed and I bought a very nice car with low miles at a fair price. I would definitely recommend this dealership. I love my 2011 Silver Ford Edge.

My experience at Castle Chevrolet in Villa Park was amazing. Super friendly people in the service and sales departments. My salesperson was Ulises Garcia. He was very knowledgeable about cars and gave me a fantastic price for my car. I highly recommend this dealership and Ulises.

This was my second time purchasing from Castle. I purchased a Chevy Blazer with the help of Daniel Garcia, his manager and the rest of the team. It was a smooth transaction. I had a trade in and usually everything with the dealership on a Saturday can be so long and hectic. While we were there for a few hours, Daniel was extremely helpful and let us know what was happening every step of the way. I was very happy with my purchase and I will definitely go back to Castle Chevy again. Thank You for Daniel and the rest of the team for helping me get into my Blazer.

I had an awesome experience! Javier was very helpful and also had great customer service. I expected to be at the dealership for at least 4 hours, i was there no more than two hours. Javier made sure I stayed In my budget and I still drove off the lot with what I came in for. I highly recommend Castle Chevrolet to any one that looking to purchase a vehicle and has a strict budget. I guarantee you won’t leave disappointed!

I had a really great experience with Gabriel Sanchez at the dealership. He took the time to answer all of my questions and never acted like he was in a rush to leave or that he wanted to sell me anything. I felt like he genuinely cared about what I wanted and needed for my family. He also helped me decide on a SUV for my growing family needs.Would you recommend Gabriel Sanchez and Castle Chevy to a friend? YES!- Giovanni Hale

Javier was straight to the point, friendly and transparent. He literally went above and beyond to make sure I was happy with my purchase. It was almost time for closing so he washed my car himself to make sure it was ready for sale! This was the smoothest and quickest car buying experience I’ve ever had! I left the lot with the exact car that I wanted! Thanks to Javier.

So, as promised.... heres an update:They are working with us on a refund. I really would rather keep the car and the issue fixed, but at least we are getting helped. Things happen and Im understanding, as long as it gets resolved. Final update will come when everything is done.Hopeful - ToddUnfortunately, I feel the need to edit this review as we have found a major issue with the torque converter that is a $3000 repair and we are not getting assistance in resolving the issue. They can only offer another vehicle, and we traded in our old car. So, until this is resolved, I have to give a negative review. I will leave my original post, and change my review if this gets resolved. Im disappointed that they dont feel the need to fix a major issue on a car they sold us.Regretfully, ToddJacob Gonzalez and the team at Castle Chevrolet got us into a newer RAV4 that my wife loves!! Go check them out if youre need a new vehicle.

Tony was spot on Monday morning. You could tell he had just got back from vacation and was recharged and ready to go. He greeted everyone with a “good morning” and a positive attitude. After looking at the details of my appointment and having a quick conversation about the service history of the my truck, Tony set it up for a few additional things and got my truck back to me on the time estimated!

I worked with Shaun Grabavoy and he was AMAZING. He was super patient with working with me on the financial aspect of it. We looked at a few options until I found the perfect fit. This has been the most pleasant car buying experience from start to finish. I definitely recommend coming here!

My husband and I had the pleasure to work with Katie Jasionowski, she was very nice and helpful, she answered all the questions we had.

Everything with the car is up to date and the service is well done. Employees are knowledgeable and professional.

I was recommended by Jacob to get my vehicle service at the service center. Jacob was professional, nice, and very informative. The workers and service center was also nice. My vehicle was taken care of and back to working condition. I will definitely recommend!

Alex Rocha was extremely helpful in helping me find the perfect car at the right price. Would definitely recommend. 👍🏽👍🏽

Jacob was a great help for castle buying my car! Very personable and knew what to do! He talked to the used car manager and made a fair deal! Great guy!

After searching for months I finally found a dealership that made me feel comfortable & answered all my questions.. Considering this was my first time purchasing a vehicle, I can honestly say Daniel helped make my dream come true! Daniel & Ulises you guys rock! Excellent customer service & a lot of patience.. Definitely will be returning!

I went to Castle just to look for a new car and I love the color red. It was my lucky day. There was the perfect red SUV. I got to test drive the vehicle and Alex went through all the amazing features. Alex was awesome and made my decision to buy the vehicle easy to make. The next day I went and purchased my new car. Shout out to Ulises. My previous car didnt have all the features that a new car does and he helped me connect my phone to the audio system and went through all the features and answered all my questions. I love my red car and Alex and Ulises and their customer service was great!

Just bought my Brand new Tahoe! Gabriel helped me every step of the way and made everything so easy. Everybody there was great; would highly recommend!

I’ve gotten service done at many dealerships before. But none have taken the time to guide me through the correct solutions like how Castle Chevy did. I am super happy after meeting with service advisor Samantha, I as a business owner know how important customer service is and she definitely went above and beyond for me. I am thankful and you have definitely earned a customer for life. Thank you for having amazing employees like Samantha in service

Made oil change appt for 8am. Arrived at dealer at 7am to make sure I would be 1st since I start work at 10am. 1 hour and 45 mins for oil change and tire rotation! I was 1st so couldnt be they were running behind. Service hours are terrible for working people. Last new vehicle Ive had were Dodge. Service hours until 9pm on weekdays. They run 2 shifts.

Thank you to the great team at Castle Chevy. They helped me get out of a bad car loan and get into something that I am really pleased with. I got a great car also. I would recommend them to anyone looking for a great deal even if you have not so good credit.

Trae and Dave Mac made sure I had a great experience. I was able to get the car my little heart desired, with minimal money down, and I added extended warranty for a great price! They definitely heard my wishes and concerns all 3 times! Highly Recommend working with Dave Mac and Trae in finance!

Castle salesman Jacob Gonzales took time to help me get decided on the best car for me and the sales manger Jasper Marino help with the deal an get the car, two of the greater salesman at Castle. I had a minor issue with the car so I took it back to the dealer and talk with both Jacob and Jasper and they took care me. Immediately. I highly recommend both guy to see when you go Castle. Again two great guys.they made me feel very comfortable and was completely transparent. Also thank Jacob answering my phone call promptly early in the morning. Jasper thanks for Been so understand and knowing exactly what I need to have done and were available on the lot! Thanks Castle Team!

My 2nd Visit I wasnt HAPPY at all but my salesperson PAUL was absolutely amazing. Paul walked with me until I found another option that I Loved more than my first choice. Paul made the process seamless within 24hours I had my dream SUV!!! I recommend Paul and Castle Chevrolet to everyone in the market for a new vehicle.

After liberally searching reasonable prices for an automotive repair around the northwest suburbs I HIGHLY recommend Castle Chevrolet for all your car repair needs! Needless to say Samantha was beyond helpful and patient when explaining and pricing my repairs. I am never going anywhere else! Thank you Castle Chevrolet!! I am loyal customer to stay(:

I called at 6:30 pm to find out if I could come in to test drive a vehicle. Absolutely come on in they said. I arrived at Castle fully expecting to pay a certain amount down. Not only did Alex Q. exceed my customer expectations I am walking out with a brand new 2021, down payment still in my pocket and a lower interest rate!!! Oh and to add icing to this delicious cake he will be dropping the vehicle off so I do not have to wait!! Would I recommend Castle absolutely, positively heck to the yeah!

I went into the dealership today not expecting to drive away in a 2022 Trailblazer in the color I wanted. Thank you Gabriel for making my experience great from beginning to end. Also, a big thank you to Trae the Finance Manager. I appreciate you guys to the fullest. You guys rock!

Literally the best experience Ive had in a long time purchasing a car. Ulises and Sean were so welcoming, honest and overall great! If youre looking for a place to purchase your next vehicle go check them out!

Javier was very friendly and didnt pressure me. It was the first time I was at a dealership where I felt comfortable. It was actually nice to buy a car instead of a chore. Great people to do business with.

This place is horrible they had me book an appointment at 7 am. They did not fix my car at all. I called them at 10am and they stated there was 10 cars ahead of my car. Then at 4pm they called me to let me know no one has touch my car due to an injury on the job which was a lie because they first stated it was 19 cars ahead of mines. This should have been stated upon booking my appointment and also at the time I gave my car to samatha. She had a horrible attitude upon taking my car. She did not even want to open the gate for me to come in and give them my car. This is the most unprofessional place ever.I do not recommend.they deserve no stars

Gabriel was a great salesman and helped me a lot with the knowledge his has on the cars. Would definitely recommend buying a car from here.

Couldn’t get a better sales professional than Alex... have bought 2 vehicles from him within last 6 months.This past vehicle, it was was easy as setting the car aside, having him run credit, test drove vehicle, agreed on price and walked out door within 90 minutes.Car buying the way it was meant to be. Alex, your awesome bud...thanks again! Mark

My husband and I had been car shopping for about 4 months but we hadn’t found the one. We went to this dealer to see the truck we had seen online. We were greeted by Javier Gamboa whom was very polite and patient while we were taking our time to see every detail on the truck. After discussing and coming up with a good deal we were able to take our family truck home! Javier did what he can to work out with us and even got us a better deal! Thank you for a nice experience. I will definitely recommend this place :)

Had such a great experience at Castle today buying my Grand Cherokee! I went in knowing the car I wanted and Gabriel was helpful, knowledgeable, and answered all my questions. I was expecting this to be an all day event based on previous experiences at other dealerships, but he and Tre, the finance guy, got me out of there really quickly! If you’re looking for a fun, laid back car buying experience, I highly recommend working with that dream team—Gabriel and Tre!

Gabriel Sanchez he was very helpful, made the experience real easy, like honestly he worked with me and got me the car I needed if I ever need a 2nd car Im going back to him. And he helped get the price in the range, this is the best buyers experience Ive ever had. I would recommend anyone come and shop here

Sales team is friendly and helpful - definitely would recommend!

Came here for a checkup since my car was acting up and a associate named Marlex really helped me out. He told me what was wrong with my car and explained why some stuff was needed when I didn’t understand some of the things he was talking about at first.

I went in looking a new Silverado but didn’t expect to leave with a rocky ridge edition. My sales person Ulises Gracia was really great had the patience to answer each and every one of our questions. I’m very satisfied with the customer service we received. We also did a trade in which went really quick as well and had the chance to do zero down payment. Each and every one of them was super friendly definitely recommend this place to my family and friends. Once again thanks to Ulises for all the help!

Jacob Gonzales and Castle Chevy thanks again, after the long struggle of being told no or being sold cars that would just break down they really helped me to find a nice Buick Verano with decent miles at a affordable price

My husband and I were looking for a simple used car to get us to and from work. Alex did a great job of keeping the process streamlined, avoiding unreasonable negotiations, and making sure we left satisfied in a reasonable amount of time. I wish all car buying experiences went this smooth. Thank you Alex and Castle Chevrolet!

Sales team was amazing!! Made the process so easy!

Last week we purchased a 2018 Traverse from Castle. We were looking for a new car, but we test drove a great used model. We ended up getting everything we were looking for at a fair price. Shaun G was very helpful and easy to talk to. Sean O was very thorough in the financing process. They both stayed late in order to get us in our vehicle that night. We decided that we wanted to get some custom work done (black ribbons and wheels). Shaun and Sean have been very accommodating in that process.

My over all experience was good but when I arrived for my Oil changed the young lady told me that it was not free the Chevy Equinox 2020 we just purchased in May of 2021 with 4,400 miles on it already she showed me that there should have been an oil change on the car in June of 2021 but it had expired so the oil change would not have been free, when the car was purchased we were told that at least the 1st oil change would be free my problem is that the car had not had a oil change since September of 2020 and upon selling us the car maybe that should have been checked before we drove the car off the lot, she did go and speak to her supervisor and we did get it free but I have never purchased a car and had to get an oil change a month in a half after the purchase I was disappointed with that but that just gives me something else to look for when purchasing a car that was pre-driven by people at the dealership or used to test drive, otherwise everything else when well and overall its a very nice dealership to do business with I would definitely go back and purchase again thanks :)

I actually like coming here to get my Chevy serviced. They have always been honest with their service and prices. I highly recommend it.

I brought a 2021 Chevy Tahoe High Country and my salesman Ulises Garcia was a great help today. I would highly recommend you purchasing your next vehicle from Castle Chevy.

Recently bought a 2018 camaro zl1 and I had a great experience here if you’re car shopping go to Alex Rocha.

I recently got a Chevy Bolt lease through Daniel Garcia and he made the process easy. Highly recommend!

Went here to get a car for my fiancée and they worked out a great deal honestly. Shout out to Javier this man sold us a car and cleaned it himself due to their being low staff. She left with a showroom car because of him being willing to make things happen for us. My rating is based on the overall service. Also if you want a good corvette it seems like this is the place to get it at!! Nice Vettes!

Javier was incredible to work without through and through. He was very honest throughout the car buying process and transparent along the way. 5 stars for Javier and Castle Chevy.

This was my first visit to Castle because of my regular dealer, Sunset, could not accomodate me due to a strike by service techs. Castle got me in to get the needed airbag replaced. Waiting room and Lav clean and neat. All people I deallt with were professional and courteous. TV a plus when having to wait 2 hours for repairs each of 2 days. Everyone was very pleasant and did their best to fix the problem as quickly as possible.

Castle Chevrolet employees are very knowledgeable and make buying experience stress free. Highly recommend!

The shop repaired what I came in for but wanted a arm and a leg to check my rear camera. All I asked was see if it’s loose because it shakes when I reverse. Then I was in for that I could schedule a checkup for $170.00 just to see if it’s loose. They are the worst place to take a car too. I don’t think I will ever even look at them to purchase a vehicle. If I could give them negative stars I would without thinking twice.

Wonderful service. This will be my go-to car dealership moving forward! Highly recommend.

Had a great experience selling my car at Castle Chevy, Katie & Eddie were a pleasure to work with. Katie made the whole process very smooth and quite quick.

I wasnt sure about different trim levels on a Colorado until the excellent saleswoman Katie helped me figure it out with ease! Smoothest car purchase Ive ever done, quick, easy, informative, and so helpful. If youre looking for a car, ask for Katie!

Javier was my sales consultant and I was very happy with the buying experience him and his team presented to me! Very painless and didnt have to spend hours at the dealer like years ago! Thanks again guys and I love my new truck!

Castle Chevrolet of Villa Park is a very courteous and professional operation. I have bought many vehicles and had all manner of experiences doing so. I would rank Castle right at the top. Javier Gamboa was a superb salesman and true gearhead just like myself. He took me on a nice long test drive on a route that perfectly highlighted all the aspects I wanted to experience in the vehicle. He was quick and concise as we worked our way through the numbers, and he addressed all my concerns. Sean OConnell took care of the final finance steps in a way that couldnt have been more inclusive, transparent, professional, and pleasant. If you have a chance to do business with these folks, you will have a great experience.

My sales person was cool everything else sucked. I bought an 07 cr-v for 7k with 138k miles. It had bad brakes on all 4 corners, no oil change, bad passenger side ball joint, ac compressor had a whole in it, wipers where worn all filters where dirty, Ive gotten 6-8 letters from lenders telling me they shopped me around for their best rate not mine. I decided on the vehicle within 20 minutes and yet we where still in there fit 2-3 hours. The finance guy smelled of cigarettes. It amazes me they would send a car out with so many issues for full retail value. Beware.

Just bought my first car at Castle. Our salesperson Shaun was wonderful. The whole process was quick and painless. Shaun stayed with us until we left the dealer. He was knowledgeable and very friendly to deal with. I would definitely recommend go to Castle.

Shaun is a great salesman. He was so patient and polite.I love my new 2022 Trailblazer.I will definitely recommend Castle Chevrolet to my family and friends.

We had a very positive experience with Javier. I highly recommend you request Javier when you buy a car, We got a new 2021 Equinox. Fair deal and good service. Ask for Javier.

I really enjoyed my truck buying experience at Castle Chevrolet. They were clear and honest about what they could do for me from the first time I stepped foot on their lot-ongoing. Which shows they really care. Treated me with respect and let me know they were there for me to do everything they could to receive my business. Each department i dealt with went above and beyond which only ensured i was in good hands. I will definitely recommend! Thanks Castle Team!

I am highly satisfied with the customer service at Castle Chevrolet. Ulises Garcia was extremely helpful.

Tony Fajardo makes my experience with Castle great. He is alway on top of all my vehicle needs, knowledgeable, knows the Chevy products. 10+ always.. thank you Tony

My experience was relaxed and the salesman, Shaun Grabavoy, was extremely helpful. Not aggressive, but knowledgeable on all aspects. Very accommodating. I would absolutely recommend Castle Chevrolet for quality, support, respect and overall easy experience for my new Truck.Thanks Shaun Grabavoy and team.

Sold my car to Dave Mack and company. This was the most straight forward experience Ive ever had with a dealership, and I have dozens of past experiences. They asked what I wanted for my car, they examined the car and then offered to buy at my price. Done! It was so nice to cut through the dance and drama! I would expect the buying experience to be very similar, so I would recommend giving them a visit for your vehicle needs.

The service department saved me! My car overheated and was out of coolant when I was an hour from home. I had it towed to them at 3:30 on a Saturday and they had fixed everything that was wrong and threw in an oil change. It was all done at 5pm! Forever grateful that they took the time to help me when I was stranded.

Thank you Katie! My purchase today represented a personal transition for new beginnings in my life and you made it easy! Also, thank you Mike for your leadership!

*Sept 10th to bring my truck in to be serviced because the Engine light came on. Tony showed the list of DTC Readings and he asked me to bring it back if it comes back on again.*Sept 14th I called Tony(Service Lane Mgr) and I brought my truck in to have a DTC Read done again with the Engine light still on by Tony (Service Lane Mgr). I was provided a paper with a list of issues. He was only concerned of the 2 issues. Scheduled appt to come back by Tony (Service Lane Mgr).*Sept 20th for service appt on my truck. I have a 4yr Service Contract on it with $100 Deductible. They replaced fuel pump, pipe, & gasket but didnt tell me I had to pay for fuel service system too. Totaling $402 which should have been included with the contract. I asked Tony did the repair clear all codes that were listed and he said YES.*Oct 8th while driving the Engine Light came back on and it was the same DTC Readings (codes) I called & left messages for Tony (Service Lane Mgr) to call me & didnt.*Oct 9th I called & left messages about the Engine Light on & no response.*Oct 11th I had to drive to the dealer service area just to see Tony (Service Lane Mgr) to let him know the Engine Light came back on. He the DTC reading again & the same codes showed again. I though u told me that it should clear the code. Had to schedule another service appt.*Oct 14th to have the truck service again with the same existing issues. I specially as Tony(Service Lane Mgr) Will there be any charges? He answer was NO. I was only concerned with the issue under the warranty. Several days later received a phone call saying the truck was ready and I had to pay another $100 deductible with a $67 air filter WITHOUT my consent again. I only asked about the warranty issue ended but up paying more money. I want my money back or credit me the money that I should not been charged without my consent.

I purchased a vehicle 3 weeks ago and it needs $3500 worth of repairs. After trying to contact Castle, nothing has been resolved and nobody is returning my calls. I HIGHLY recommend you find another dealership to buy a car from.

Gabriel was a great, Helped me with everything best sales experience ive ever had in a dealership

5 Stars for Castle Chevy of Villa Park! Make sure to ask for Gabe Sanchez! He is all about customer service as well as the Finance Manager General Sales Manager. They were both willing to go the extra mile with our trade in and with locating a new Tahoe.

Jacob Gonzalez was the best! He was professional, friendly and easy to work with! I would definitely return!

We purchased a 2021 Silverado 2500 HD and couldnt be happier! Ulises was our sales consultant and he was great! Ulises answered all our questions and made our purchasing experience quick, easy and enjoyable. The sales manager, Jasper, and the finance manager, Sean, were also great to work with explaining our many options from vehicle delivery to extended warranty options. During our visit we never felt pressured or rushed and were extended every hospitality. Great Team, Great People!

We talked to Shaun grabavoy and he was so helpful and super fun to talk to and just all around a good sales person def a 5 star!!!

I was called from service department regarding a part that I had been waiting on sense 8/6/2021. Called service the gentleman in which he didnt share his name was rude and hung up on me. I came in spoke with the manager Jasper Marino and my salesperson Paul Biernacki who assisted me. I will lime to thank both of them with there help. If you need any assistance with your vehicle please contact either one.

Had Jacob G as my sales man for my new 2021 Chevy Equinox he did everything I needed from him answerd all my questions without hesitations great personality came out after sale hooked up all my computer stuff on screen just a great human being and thats why a gave him 5 five stars

Just purchased a used vehicle from the team here at castle Chevy. Very pleasant experience. Joe Gotch in sales is easy to work with and zero pressure. He will make sure you are in the right car and fits your needs and wants. I’ve used their service department on my other cars in the past and loved it! Now I’ve seen their sales/finance side and still love it! Must be doing something right over there 😁

Fantastic customer service especially from Trey and Ulises Garcia!!! We will definitely be back to purchase our next vehicle.

I have been purchasing vehicles from Castle Chevrolet for well over 25 years and have always been extremely satisfied with the service by their sales representatives. My last sales rep Katie Jasionowski was very polite, knowledgeable, and helpful in my recent purchase.

Patryk in the parts department went above and beyond to help me out. I ordered a rooftop cargo box online and received an email that it was on backorder from the manufacturer. After a couple weeks I reached out to Chevrolet of Villa Park to check the status of the order. I let Patrick know that I needed the cargo box for an upcoming vacation and was nervous that it wouldnt get in in time. He found the same box at a location in California and had it shipped in for me. When I came to pick it up we realized that while packaged it wouldnt fit inside of my car to take home so Patrick offered to deliver it to my home free of charge! Great customer service!

I’ve had my car for over a year now, and I’ve been bringing it into Castle Chevy since I’ve gotten it. I always bring it to Sam in the service department. The absolute and to the point service I’ve had at a dealership, She is 100% honest and to the point with what is wrong with your car and what needs to be done . I always come back because of Sam and as long as she’s there, I will continue to do business . I recommend when you go to Castle Chevy, Ask for Sam.

Mediocre at best. Zero follow through once the sale is done, they must not care about repeat business. Waiting on our second key for at least two months and all we ever get is endless runaround. There are much better places to purchase a vehicle. Only shop here if you are content with mediocre service and an indifferent attitude.

Service advisor department employee, Samantha, was very helpful and kind! Ask for her for any questions ! I was a bit confused on some stuff and she helped clarifying those things.

I went to castle Chevrolet to get my routine oil change not expecting to get a brand new car. The salesman who took care of me is Alex he is very manner able. He ask me what kind of car I wanted and I told him not expecting him to come back with the exact car I wanted. We took it for a test drive and we had a great conversation. He wasn’t worried about just getting a sale he put his foot down to care. He didn’t hold anything back on what I should expect on financing and if I should put any money down. He came back to me with keys in hand and said congratulations on your new car. Not in a million years would I thought I would be an owner of another new car. If you want nice service friendly faces and people who care about you and your wants go to castle Chevrolet in Villa Park ask for Alex. Tell him I sent you. They are really there to help you for you. Thank you again Alejandro Rocha you are appreciated...

Jacob was amazing! He was very helpful, he kept us updated through the whole buying process, very friendly, I would recommend this place !

UPDATE: 8/26/2021 Decided to fix the car and forget about Castle Chevrolet for the rest of my life. Overall - buying experience itself was fine, but if you have any issues, dont expect the same red carpet as you did during purchasing. Also, when the salesperson says theyre going to pull it to the back of the lot to reserve it for you, thats a total lie/sales line.UPDATE: 8/20/2021 Less than 48 hours after purchase, check engine light :( The dreaded Evap System Leak Detected by diagnostics. Working with Gabriel, I have very limited options - including swapping the car for a different one on their lot, however they have nothing equivalent to offer. There is a car at their partner dealer (Castle Chev North) that I would trade for but they cant give me that option for whatever reason. I will update if/when this is resolved.8/14/2021 Through an online search, I found a used Kia Forte at Castle Chevrolet. I was working with Gabriel Sanchez long distance and I traveled to Villa Park from out-of-state to buy the car. Gabriel was in contact with me via text message, updating me on everything, replying immediately no matter the time of day. He texted me close-up photos of some of the minor scratches in order to be fully transparent about the condition of the car. He arranged everything prior to me coming and from my time of arrival to the dealership to leaving with my new car was less than one hour. Very satisfied with the car so far and with my experience at Castle.

Everything was great! This is my first car and Im over happy and I will be recommending you all

We had a great experience at the dealership and received exactly what we were looking for.