Purchased car battery and bought in the old one for credit no problem. Nice service people.
Went in to buy license plat bolts and screw extractor. They were helpful, but said they only had one screw extractor for $40. I asked was this all they had, they said yes. I continued to look around and found one for $15. Also the license plate bolts that I asked if they were universal. They said yes. They didnt work. Again helpful, just not knowledgeable
This place is seriously THE PLACE to go to for Auto Shops. THIS PLACE DESERVES 10 STARS!!!
Advance is quite a good place to get things for your vechile also and are very helpful to
Friendly staff and usually have the items I cant find in other stores.
Good service. Decent prices.
This location has good employees that actually want to help you. Would recommend
I bought a lug wrench for 19.99 and bottle jack for for 29.99 to uninstall some tires, went to walmart to change tires and found out that the same products are for 11.99 and 22.99, 15$ cheaper both. Went back to return because they are overpriced and didn’t want to take them because i used one time.. i understood his point, but never come back because of the prices.
Very good nice people working here
Good oil deals
Very cold, Jumped My brothers car day prior, did not start next day, battery pulled and we Went to Advanced Auto Parts with car battery to buy new one. Julio assisted us. He checked battery, gave diagnosis and assisted on new purchase. We were so pleased by his assistance and knowledge. After purchase he stated we can bring car and he will check alternator. We will now make Advanced Auto Parts our 1st stop..great service and price.. thank you ADVANCED AUTO AND JULIO
Ordered a new battery online. I showed up and was told that the corrosion on my current battery was too bad and they couldnt change it there. It was a 5 year factory battery on a 2015 with a little corrosion, nothing major.I left went to the Roosevelt location, and had a new battery installed with no issues. I will not waste my time at the North Ave location again.
I called in and the staff was very knowledgeable. They ordered me a part and it came very quickly. I came in and chatted with them. I would definitely get parts here again without a doubt
These guys did a great job point out where everything I needed was. They also had an oil filter in stock that no other parts store in the area had. The staff was quick and friendly and knew what they were talking about. There was no need to climb over the counter and do their job for them to help yourself like some of the other parts stores (Im sure youve seen the meme).
Asked for battery install and employees acted like it was impossible and made excuses why they couldnt do it. Had to do it myself basically. They couldnt get the battery of because they needed to use a 13 mil which I had to tell them.....
Very helpful staff. Even if they dont have the part in stock they still try to get as quickly as possible. On a couple of orders instead of waiting till 4:30 or later they sent a driver out and had it to me within 30 minutes. They are my go to store.
When I had questions they were very helpful. I will definitely be back.
Love this place, staff and Henry are always solving problems and they treat.you like theyve known you forever
Tremendous Manager Niel outstanding store clean courteous and most of call America first. Just kidding more Hispanics come to this store than ever Im thinking we should not build a wall after all. Im starting to like mexican food too.
I visited this place for dignozing the problem into my car and in order to get proper codes.
Friendly staff.. Neat place.. has all the stuff u want a 5 star it is..
They are good for wiper blades or things you can grab yourself! Dont dare ask for help!!!
Before I went to Advance Auto on 06/02/19 I went to Auto Zone, and Oreillys and went looking for a specific part for my 289 small block, no one knew what i was looking for and was ignored at Auto Zone and Oreillys in Villa park Until i went to Advance Auto by Aldis in villa park, was welcomed in by Julio and stated that i was looking for a ignition point for a 289 small block and without hesitation julio didnt ask for year,make, and model like most part stores do and color or what not, he stated that hell be right back and picked a part from the shelf and opend the box and it was the correct ignition point that I was looking for, it took him no longer then 10 mintues. For being young Julio know hes muscle cars he is very knowledgeable when it comes to parts. Me and the guys will start buying only from Julio from now on.If you want great customer service come see Julio, hes the guy.
Great customer service!
Large parts store with friendly and quick service.
The issue is mainly with the company and their policies. Check the return policy for parts you purchase.Staff are also kinda jerks depending on the day. I recommend OReilys on Lake street just up the road.
Wow Rambo took good care of a complicated return and upgrade. Her customer service is top notch
Year after year Ive been satisfied Beyond Compare that Jeff really knows his stuff
Berry. Satisfied. . great. Help. Real.Good. To. Look. 4. Parts. On. Older. Models.
The best people in town specially a girl named Laura we miss oscar but what can you do
They have nice friendly people here, its my go to auto parts store.
Service was good, much help offered, however prices were higher than other stores.
Great prices and specialty tool rental.
Very well organized store and excellent service. Definitely would recommend this location!
Clean store. Good presentation, walking in you know youre in an auto parts store, it dont smell like coconut, AutoZone, helpful people good the counter and actually had what I needed, nowe can order it for you, again AutoZone, good prices too.
Great prices great parking great staff
Ryan Hospies great help.
Friendly staff good selection of auto accessories
Great customer service helped me out finding some parts for a car
Great service, had what I needed at good prices.
They are always helpful.. unlike AutoZone
Nielsen is a nice awesome manager like no other
Nice store inside is clean and organized
Diego was very helpful in assisting me with my purchase.
Great place to buy auto parts
Good prices and parts have all worked well for me
Friendly and helpful. Very knowledgeable.
Clean and organized but overpriced. Its almost cheaper to buy from the dealer.
0 starts y’all crazy charging me 4hunne instead of 90 now I have to deal with my bank because y’all didn’t credit my overcharge
Welcoming and friendly staff. Knowledgeable, helpful.
There is life time Warranty on breaks .But after 2 years they cant find my purchase even at the same store .Cheeters.
Great service, very nice crew.
I went there to get a new battery, they said that my battery was bad so got new battery from them . 1 week late the battery they put in my car was no good. Took my car to my mechanic to make sure it wasnt my alternator and he said it was the battery, they told me alternator was fine.
Niel the store manager is awesome very nice and smart in everything. takes good care of the store and his customers and business customers as well.
Always very helpful and finding what you need
This place is to expensive and workers are not attentive your better off going to auto zone much nice workers and very economic.
Horrible service, very rude, not helpful at all. I was broke down just a couple miles from them and couldnt get them to do anything at all, we have a commercial account with them and never had any issues getting things done except with this location. Very lazy people.
Went out of there way for me. Will buy from them again.
Great place to get your check engine light checked out they will let you know what the problem is.
Horrible wait times, never seen people move so slow.
Good! Great!
Store closes early with a blatant disregard to the customer service of the customer at the door when they close early and are called out on it especially when I was in there and told them I would be right back in once I got the information out of my vehicle.
The whole staff is amazing
Terrible. Waited 25-30min just to get a A/c charger
Awesome crew.
Great customer service
Service and staff
Bad customer service. They dont really care to help you out. Not too many options to buy.
Some of the genuine parts not available
Hit or miss on what you are looking for
Helpful guys
Good pricing
All ok
Helpful staff
Good service
Good
Good service
Ok
Very friendly staff
Great
Very friendly
Sometimes
Friendly
Well, good fast service and cashiers are not such a malumorados ... Just missing a little more specials like pizza
Trash of the place, the people in the store are kids who just play around and dont serve customers and when they do its always reluctantly.
Bad service
Always there people who help you to find what you are looking for
Assortment, quality and service; in everything related to cars
We buy here
Horrible weed