Had a problem trying to get someone to answer the phones when we called but our issue was resolved immediately, thanks to the regional manager. He was polite and professional and made sure he followed through with our refund. Thanks again!

I went to the auto zone in vineland on Landis Ave Miguel helped me he was polite and understanding. He even went and got my oil and wind washer shield fluid for me. Im very thankful! I was having one of them days. Happy his customer service was great he made my day thanks again Miguel!😁😁😁

Super amazing Brittany is amazing and her Italian coworker a very nice gentleman this is going to be my home store no matter what !!!! 3271 you rock

Just bought wipers today and Denise was very helpful! She helped me pick out wipers specifically for my car and also taught my daughter and I how to put them on! Very kind and sweet lady!!

They were restocking. I think it is because Pep Boys shut down its parts.

The worst autozone. Call to verify inventory. Put on hold for 10 minutes. Get there and dont have part.

Went to autozone in Vineland and heard an employee ask for help saying please and the other employee said shut up I dont have to listen to you. Thats ridiculous. They need better training.

I dont know if the guy is having a bad day of what but seems like he doesnt even feel like working, i never had a bad or rude experience at any autozone, i ask him a couple of things and his response was just an IDK, i ask him for something and i get an “we dont have it”, like normally people tell you we dont have it but let me check if someone else have it in stock or we can order it. Well finally i pay him, gave money on his hand and then he throws my change at me.

I have been in the store waiting for 30 minutes and there is atleast 4 other employees in the store and only one person on register and the phone keeps ringing off the hook. It’s ashame how bad there customer urgency is.

Every time I call they put me on hold bad management -5 stars dont deserve the 1 star

Scam scam scam ...... they offer coupon for 10% to 20% off online purchases but when you try to use it you cant...... and just because you try to hustle me ill pay extra if I have too to go to advanced auto parts

We traveled to Vineland from North Wildwood last night. After leaving a store, our car would not start. Called AAA, they came out, and stated our battery cables were corroded. The technician cleaned them, and the car started...however, we had very dim headlights, no horn, no gauges. Pep Boys and Mavis were both closed. We called the Autozone on Landis Ave, Des answered my call. I quickly explained to him what had transpired...he thought we may have blown a fuse, and told us to bring the car over and he would check it out. We drove less than a mile down the road to the store, and went in. Des eagerly came outside to help, checking fuses under the hood and in the car. He then thought to check the battery, and saw the battery was only charging at 8 volts and was over 5 years old. He suggested replacing the battery, which he did. This was by no means an easy task as there was a tremendous amount of corrsion...Des remained calm and determined to help, trying everything he knew. In and out of the store several times with several different tools, his perseverance was unwavering and he was still super pleasant and helpful. He replaced the battery, and the car returned to normal. Never, ever, in a million years, have I ever encountered an associate like Des. I was with my two daughters and two granddaughters in a town we have never been in. If we had to Uber back to Wildwood it was over $80...and to go back to Philly was even more than that. I called the store and spoke to the manager to let him know how exceptional his employee was. Des, thank you doesnt even begin to cover it. You will never know just how much we appreciate your help...while keeping us calm and laughing. You truly were a God send last night! Thank you, thank you, thank you!!

Denise H was the best Aitozone employee I have ever dealt with very professional and super friendly even though was super busy

Marcus P was awesome. He was Informative, knowledgeable and very professional in the service he gave. An asset to AutoZone. Definitely will return to this Vineland location!!

There’s a 45 minute wait just to get what you need don’t bother calling and there’s 7 people working and only 2 doing their jobs

We always went to AutoZone, the last time we went, we were in line, 4 employees behind the counter, and they furnished with the guy in front of us and another guy walked up and they helped him. He was not even in line. The one guy finally helped us and seemed very annoyed that he had to ring us up. If you dont want to deal with the public, dont work retail!!!!

Excellent job the counterparts take care me good. Good job

I bought a battery from Advanced Auto in Vineland but they said they couldn’t install it. I called Autozone and Denise said she would help me out and install it for free even though I didn’t buy it from Autozone! Such fantastic customer service! And it was a windy, cold day but she installed my battery with a smile! Thanks Denise you’re the best! Autozone has all my business going forward and I’m spreading the word!!!

Great customer service. Denise help me find the right windshield wipers and she even installed them for me. Thank you.

I stopped by to get a coffee, but all they sell is auto parts. I needed a bolt to fix my tire from losing air and they talked me into a set of windshield wipers. It didnt work out so well for the leaking tire. I got a flat but I coated it with flex seal and used the extra on the windshield

Very helpful finding the lightbulbs I needed for my car

My car battery died suddenly so went to Auto Zone Vineland and had a new battery installed within 30 minutes. Marcus was friendly and professional. Great customer service.

I love AutoZone!! Theyre always so helpful. They know everything about anything that I ask them. I have a rewards card and I get money off of my next purchases. So the more I spend the more I save. I like the one in Vineland the most!

Always got what I need, and if not they order it quick

The staff at this place is very helpful all the time I go there.

They have everything I needed but they were very short on staff many people were waiting long periods of time waiting to be served

Very loud and unprofessional. Close the store and hire a new crew, it was very unprofessional, particularly the people from commercial accounts.

New store manager is Very polite! Seems educated in the auto industry! Also great customer service! Much better than previous interactions at that store

Service is not to good at this location

Ok they had what we needed in out out fast and safe.

Great staff. Went in to look for a part and Mathew came and help us; looked for the part, gave me info and recommended other things I may need. Thanks to Matt and the staff for assisting me on my purchase. Will recommend this store to anyone.

I had an issue with my battery and Matt was there to help! He greeted me as soon as I walked through the door, and immediately grabbed his tools to test my battery. Unfortunately, I needed a new battery, but Matt helped me choose the best one for my vehicle and the installation was quick.

Denise did a great job helping me in autozone

Checked my light and gave me some papers explaining what I needed for my car. I went here because of some repair shop nearby lied that I only have a bad Catalytic converter reading on the check engine light and did not mention the Misfire is what caused it to go bad. Helpful people here

Went in this store and the guy named Mathew knew exactly what i needed before i did, i needed an oil filter for my car and i guess he seen the car i pulled up to the store and and the moment i said i needed the filter he already had brought it up completely. completely polite, every time i come to this store someone gives me an attitude and surprisingly he DID NOT!!! you rock Matt, thanks again!

My battery wasnt working the right way. They had my battery in stock. It was great that they changed it out too.

I have been shopping here for a few years. I was never a big fan of the service in the store until now. It wasnt a very welcoming friendly atmosphere. The new manager Heather is awesome! This will now be my autozone!!!

Thank you Miguel for installing my brake lights! I had no idea what I needed to do to fix my brake lights but Miguel was very polite and helpful he also was quick and efficient. Thank you auto zone!

Mathew was awesome! He helped me look for a part that was affordable and gave me his discount ! I saved 20 bucks!!! He didn’t have to go above and beyond for me and he did !!! Will definitely be back ❤️

AutoZone is the BEST auto place to shop at!! This store is so well lined, you can find anything/everything that you can possibly need, without having to ask. But if you do, every employee is fantastic too.

I ordered a part, it came in just as promised. It worked well. The manager, was pleasant and courteous.

I love coming to this store now!! Being a girl myself, I really like that the store manager is also a young girl who knows her stuff

Employees are always very knowledgeable and helpful with my auto needs!

Most of the time, I always find what I need. Staff is friendly.

I just want to let everyone know my experience last Wednesday the15th at the Vineland store went beyond my expectations! I went there to get my battery checked. Miguel G attended me and he was very knowledgeable. He also checked my car because my check engine light was on. He was very informative with the do’s and don’ts on how to go about fixing the problem! You can tell that he knew what he was talking about. His energy and vibe in wanting to help customers was outstanding!!!! Good vibes!!

AutoZone is usually where I go for anything automotive related. Most of the time I find what I need.But today I went to get a CEL diagnosed, as they claim to offer this as a free service. At first, they could not find the reader. Then they finally located it and told me it was down, and that they were still waiting for the new one to arrive.

Customer service is not to good

Great customer service, always well stocked and clean

Great customer service I usually don’t like going into to places like this because I don’t know cars so I get nervous. They had this young kid Matthew that helped me out and I was in and out in no time💯 Hopefully I see him again whenever life or my car draws me back lol. Don’t know if you will see this but you are very appropriated at least by me!!!!

Cant it be a requirement to know about cars when u work in a car store??

Great customer service

Pretty cool and friendly store, always help me with what I need and if they don’t have a part/tool, they would tell me where I could find it specially a guy named Matthew who has helped me most of the times.

Staffs were helpful

The employee assisted me in very professional manor. He even went outside to assist me determine the best for and product for my vehicle. The price was great. Friendly atmosphere

Employees are knowledgeable about products and familiar with everything in the store. I went in mid afternoon on a Saturday there was a line, but the employees were quick and efficient.

Staff is very responsive and helpful, unfortunately they did not have the bulbs I needed for my car.

Parts you need pretty much when you need them

Friendly and helpful employees.

Walked in to get engine light checked.waited for service only one in line mind you. As i waited a lined formed over the 15 minutes it took for a avalible associate. When i got to the counter i was told that i had to wait b4 he could come outside untill the line that did not exist when i got there to be gone. This is just unacceptable and i will never go to another AutoZone and i will actively seek out to make sure that all of my friends and family never do as well.to be a customer and basically told to screw off its not the way to run a business.and the worst thing is the manager was standing right next to him and said nothing.

Came in for check engine light. Manager Denise Hess provided me with fast and friendly service. I will be returning to this location in the future for my auto purchases.

Great experience with Kevin.

Was just on hold for 20 min. They never got back to me, I tried calling back and got hung up on. So guess Im not a valued customer.

Me & my Husband went into autozone with no knowledge of anything with cars, and like any human would do we asked questions and got the your just another customer vibe and tried looking for what we needed ourselves. Thats when the young man named Matthew walked up to us with a fresh vibe and a simple how are you guys doing today can I help with anything & that made our time in the store alot more peaceful and easy. Me and my husband said we would go out our way to let him know he was appreciated because he went out his way to help us with a good spirt!!! Thanks Matthew keep up the good work God bless your heart

Had what I wanted used my rewards card happy as heck

I came in last second on a holiday and matt was there to help me with all the parts I needed and got me out the door fast !

Friendly people good atmosphere

Matt was the associate that helped me as soon as i walked through the door, Quick and fast with everything i needed. Great experience!

Quick and easy

Mathew is my go to guy. He always makes sure I have exactly what I need to keep my car moving and everything I need for the job....Love my Autozone trust Im very Thankful for the entire team lol

Came in for a part for my truck and was greeted immediately by Denise. She made sure I got the correct part I needed for my truck and made my experience at autozone a pleasant one compared to other auto parts stores I have visited in the past. I will be returning to the Vineland store.

Good service

This place as eveything you need and is by far the best Auto Parts Dhop in the entire nation. Its so good and reliable and they know just what you need. They give you different options and different prices so that you are the one to choose what option will be best for your wallet and your car. The workers are so AMAZING and I definitely will be coming here more often.

The service is great! They are always nice and very helpful!

For Heather, great customer service.

Denise knows how to take care her customers..best employee to be around🙏

Matthew made my experience there so much easier it’s unbelievable

Great service. A guy name Kevin was very helpful. Keep the good job. Thanks.

Used to be a good store. Last few times Ive bought parts from here things didnt go very smooth. Ordered parts through the store and when I went in to pick them up they couldnt find them and no one knew anything about the order. Every time I try to call the store Im put on hold and I ultimately just give up. If youre in the store and hear them answer the phone youll notice its the same story can you hold and no one goes back to the phone call. They either need more help or they need to find new management that understands customer service. Probably wont use this location in the future.

My parts place

My check engine light came on so I decided to stop at AutoZone. There were two cashiers who were with customers at the register so I waited in line. After waiting 15-20 minutes for a cashier to be available, I went up and told him what I needed. I was then told very unapologetically that I had to wait until all customers (who were not there when I started waiting) were helped and they had the time to do it. Except I was a customer too. One that had just patiently waited my turn only to be told that I was unimportant. I will not be going back to this store... ever, and if youre reading this, I suggest you do the same. I can only guess they are understaffed, but you dont take that out on the customer if you want to stay in business.

Mathew Cruz gave exceptional customer service 👌🏼

They always help me find what Im looking for.

Employee Mathew Cruz was a excellent help today! Come in needing a new battery and got that in seconds

They didnt have certain parts I needed plus they charged 30% higher than Pep Boys

The place is loud and slow, the woman is fast and efficient tho. She even helps 2 people at a time to keep it moving so the 2 stars are actually for her but the guys talk way to much and the decibel level of their conversations can be overwhelming.

Outstanding customer service. I am beyond gratefu and impressed with the professional ethics that Mr. Kevin (manager) and his awesome team (Jessy, Justin, George, Edgar, and Leornardo) uphold. Every time I go to Autozone they make time to come outside (without charging me a penny) to help me with my cars issues. I am very satisfied with their service and willingness to help, and would recommend visiting them 110%.

Chain auto parts store. The parts are of good quality, the store manager is really great: helpful and capable, he gets things done. The rest of the staff is a mixed bag, mostly retail workers who often have no experience in auto repair. Services include free trouble code scans, free tool rental, and free installation of wiper blades and batteries. Selection and prices are good. Lots of Spanish speaking associates, if that matters to you. But the store is often busy, and since there are no dedicated cashiers, you may find yourself waiting around for a long time at the cash register while the associates deal with parts counter customers.

Good auto parts store with alot of locations pretty much everywhere.

Great service, Tito was beyond helpful, he made sure he provided me with great quality service, I definitely recommend coming to this location!

I always go here for items for my car. Would wish they had either more open registers. Does take a while to check out from long lines

I dont know why I even bother torturing myself by going into this store. Its the same every time. I usually need stuff that is out on the sales floor but I end up waiting in line to check out because the only people who are allowed to use the register are helping others look up parts.Very Poor management or company policy in staffing their store!Pep Boys is right across the street and has a dedicated cashier so no waiting.

Usually very busy but if you can wait its not a problem. They always have the parts I need....even for my older vehicles.

They checked out my check engine light good deal

Best Auto Zone Store with a great crew of customer service although sometimes they’re low staffed or it’s too busy.

Great service but didnt have the parts i needed in store.

OIL CAR DETAILING

Great service! I was helped personally. I would drive past 10 auto parts store just to get to them!

Staff was really helpful and even installed my battery for me. Great prices on parts as well.

Can find the great price parts

Phone service is terrible ..u will wait forever on phone sometimes...been like that forever...u go in the store better... they do have nice staff and parts are good quality...