Was in the store last Sunday to buy two kits worth of scuba gear for myself and my son. Mason and I believe Bridgette, were working the store, (forgive me if I got the names wrong)...fantastic, positive experience. Both were helpful and exciting to work with, the store was amazing and in good order. We got to watch a current class through the window into the pool area. Both were knowledgeable and helpful. Mason looking forward to spearfishing with you asap! Ive found a new community to hang with. Thank you!
Great dive center! The staff is very helpful and friendly. I did private scuba lessons with Eli and he was able to accommodate my busy work schedule.
Incredible staff! Made us feel very safe and comfortable. Patient, understanding and skilled. I will be returning
Captain and crew were very accommodating and professional.Blake was extremely exceptional helping me out by bringing my rental tanks to the marina and saving me a 60 mile round trip from Portsmouth VA to pick them up. Hats off to you Blake your effort is greatly appreciated.Thanks to Eli for accompanying me on my second dive as my assigned dive buddy decided not to enter the water for a second dive.Slight wind on the surface an ever so slight current on the Santore. Visibility was a mere 3 to 5 feet due to the incoming tide. Even with limited visibility I was pleased to get in the water for two dives since it had been a long while since I made an open water dive.Captain and crew cant control visibility and all you can do is get in, get wet, gain more experience and enjoy the fact youre doing something a lot of people are untrained to do.Thank you Captain Jerry, Blake and Eli for a safe roundtrip!!
The people here are exceptional. They are kind, friendly, and knowledgeable. We have done rescue swim, swim lessons, and dive lessons for our family members and every time it was a positive experience. The employees and owners are seriously some of the kindest fun humans and so positive.
Dropped off my dive gear to be serviced before I had to use it all summer for work. I made sure to tell the worker I needed it by a certain date because I was moving for work. Was told I wouldn’t have to pay for expedited shipping or anything because I had dropped it off with plenty of time. Fast forward to the day I was told to call for pick up: not ready. Now fast forward to the day I’m leaving: gear still isn’t ready. Fast forward another week and I’ve already out of the state, I call to ask if there’s any update and was told that they would have to ask someone and give me a call back. That has now happened 4 times in the last few weeks and no one has ever called me back. It’s not been welllll over a month, I have no gear and clearly no one really cares about helping me to get it. That’s THOUSANDS of dollars that I just have no idea where it is or what they’re doing with it and NO ONE WILL EVER CALL ME BACK.
I have visited this dive shop twice and both times the staff went out of their way to help me with my needs and answer all my questions. I had a problem with my local dive shop. Blake went out of his way to help me. My local dive shop is only 7 miles away, Lynnhaven is 37 miles away from me. I will not visit my local dive shop again. I will only deal with lynhaven even though it is 30 more miles away.I came in on Sunday to drop off a couple of tanks for hydros and have a tank filled Liam and Im sorry I didnt get the young ladys name, went out of their way to accommodate me. I will recommend this shop to all my friends. Make this your dive shop and you will not be disappointed!!! They are worth the drive . My only regret is that I did not get certified through them. The process would have been a lot easier Im sure. If youre the owner reading this you should buy your crew dinner they are awesome. Thank you!!! Ill be back.
LDC has very professional instructors who care about teaching you everything you need to be a proficient diver at any skill level. Had a great experience on recent Miss McKenzie local dive as well. The captain and crew did everything right to ensure a safe, fun dive trip. I look forward to the next one.
We enjoy every visit to Lynnhaven Dive, the staff are always helpful and this time was no different. Luke hooked us up with some rental gear to dive Lake Phoenix. He made sure we were comfortable with the sanitation process. Even went the extra mile to spray it down in front of us to make double sure we were safe during this COVID—19. Thanks Luke for taking care of us.
The instructors and team go above and beyond to help and accommodate the students year round.I very much appreciate this swim school and glad I chose it for my daughter.
Recently my two sons and I got SCUBA certified at LDC. The experience has been nothing less than top notch. I would like to point out the everyone of the staff members has been welcoming of new divers both in the store and into the diving community. I would highly recommend LDC to anyone looking to get into this great sport. I would be remiss if I didn’t give a HUGE shout out to Luke for all of his assistance in not only getting us certified but also giving additional assistance with selecting gear, helping coordinate training schedules to meet travel schedule, and just being a great point of contact to ask any question that may arise. Thanks for all the help with getting us started. Can’t wait to do some more diving!
This is one of the friendliest and safest dive shops in the area. I own a ship husbandry business and this is the only shop I let service my gear. I always know my safety comes first and their customer service and staff are top notch. Always friendly and full of great knowledge and advise.
Extremely knowledgeable and attentive staff. Theyll hook you up with the best gear for your needs. They do dive certification as well as kids swim lessons.
Fantastic place with the best staff. Went from 0 to advanced this past summer and every staff member I interacted with did a fantastic job with teaching me the skills I needed. Cannot say enough good things about this place! They also certified my wife and have never had a negative experience at this place
Swim lessons for kids, diving, great shop friendly staff.
Dove the Santore Wreck off the Miss Mackenzie. Captain and crew were stellar and the dive was great!
Very little speargun equipment. I was a little disappointed
Shout out to Luke for hooking up a commercial diver with a good suit at a price where I dont care if I shred it within 3 months. I highly recommend all my buddies out there come to this shop for their work stuff.
Our son has been taking swim lessons here for a few weeks, and they have worked with him so well, especially Miss Sandy! They’ve been really patient with him and when he was reluctant to get into the water, and now he loves going to swim lessons.
Our family has used this facility for its swim lessons for children. The children love it (ages three and five years old as of June 2020). The staff is very professional and friendly. My oldest son had a complete crying meltdown at his first session, but we were all able to help him have an enjoyable time. Julie has been our main teacher, but the boys work with and around other instructors as well. I love supporting this locally owned business. I will write another review when Im able to spend time learning from their diving instructors.
This is a great place to learn to dive. The instructors and employees are knowledgeable and patient. They have all the equipment and a heated pool. Being able to do much of the academics online means more time in the pool practicing the skills so they become natural. The building is a bit tucked back from the road, look for the dive flag so you dont miss the turn.
Love this place. The staff is very knowledgeable and friendly, always happy to help. Vast selection of dive gear with great prices. One of the best dive shops Ive ever been to.
Kathy is wonderful. Very knowledgeable and helpful.
Amazing dive shop. Friendly staff. Luke helped me a lot along with Christopher and Blake. They have the knowledge and experience to sell you what you need and share some of their knowledge. They will take their time and make sure everything is okay with your gear before sending it home with you. LDC is the shop I trust with my time and money.
In a time when good customer service seems to have gone by the wayside, it is very important to give credit where it is due and recognize stellar service. Without putting his name on the Internet, let’s just say the gentleman who was working on 4/6/20 who drives a red jeep. Anyways, I called the week before and explained that I was coming to them for a tank maintenance on Monday and asked if I could wait instead of dropping off because of how far I lived away. Long story short, he delivered, and the service was above and beyond. Excellent job and a big thank you.
Luke is one of the best instructors there.. Infact he is helping me get back into diving after my surgery.. I’ve been Diving since the age of 15 which was the year of 1984.. This dive center has been by my side and would not trust no other.. The employees are very knowledgeable and highly respected.. Luke along with the staff has made a awesome difference.. I feel very safe with them and I thank everyone there!!
Customer service outstanding
Super condescending, snarky and pushy older sales woman helped me and because of her, I will not be back here again... Also, their Covid policy is a freaking joke. I didnt see a single item that was tried on be wiped down or sanitized, but rather just put back on the shelf or hanger. I should have known theyre not taking COVID seriously when I saw more than 6 people outside grilling for lunch and all were standing side by side with no masks on.
Great dive shop. Luke, Adam and Blake go out of there way. Captain Jerry is very professional. My teenage sons just completed their open water certification.
One of the best places to go for any diving questions. Very knowledgeable and very friendly. Love all of the folks that work here. They make diving fun and challenging at the same time.
Eli and luke are amazing at what they do. Got me in and out with the best gear in the buisness and lent me their expertise. Adam was an amazing instructor and helped me start my journey as a scuba diver. Will definitely recommend to friends.
I am not one to review a business; however, I am so happy with my experience with Lynnhaven Dive Center that I really want to let others know what a great experience my family and I had at LDC. Last weekend, my teenage sons and I just traveled to FL with LDC. Our 3 day trip was packed full of fun dives and an excursion to swim with the manatees. The instructors, Luke and Scott, were super professional, helpful and knowledgeable. Our travel there was on the LDC van and was a time to get to know other divers. We are so glad we made the trip with LDC.
LDC is my second home. Since the first time I want in I was impress by the family atmosphere and everyone eager to assist in any way possible.I want to give a special shut out to Luke, as he always take the time to listen to my questions and answered them thoroughly. He give very good recommendation about any piece of equipment, but will respect your budget and work to give you the most satisfactory buy (quality but that you can afford)! And go travel with LDC you will have memories of a lifetime!!I want diving on LDC boat the Miss Mackenzie 2 different days during Memorial Day Weekend. I had a blast. Crew is very helpful and fun!! I plan on going a few more time this year! Like they say: Lets go diving!!!
My son and I used this dive shop to take open water diving classes and get our certifications. What an amazing experience they made it! The staff is great. So glad we picked LDC. Thanks so much to Luke and Chris they were awesome instructors!
I started diving here in 2011. I felt like family from the very first day I walked into the store. They answered all my questions and didn’t pressure me to buy anything. I really enjoyed learning how to scuba dive with LDC. My teenage son saw how much fun I was having and became a certified diver also. We have travelled to fantastic dive destinations with LDC and made memories that will last a lifetime. If you are looking for dive buddies, you can meet more divers at their monthly dive meetings. Whether it’s swimming, snorkeling, free diving or scuba diving, the folks at Lynnhaven Dive Center really want to help you become comfortable, confident, and enthusiastic about getting in the water. Stop by and meet your new family.
My wife and me just took the Florida Springs trip. I went as a student and my wife was already certied. Our trip leads were Luke and Jerry. Both are a wealth of knowledge and have great personalities. We got to see some manatees during our snorkeling which was very awesome to see. The dives were really awesome as well. I am very happy to have chosen this dive center to start my diving adventures.
I started diving with them about a year and a half ago. They took me from 0 experience to a competent and safe dive buddy making lots of friends on the way. The moment you walk in youll be treated with respect and a lot of positive energy from everyone that works there, theyll guide you with selecting your gear if your new to the world of diving to helping you with any issue if youre a diver with years of experience. Their instructors are top notch. Prices are very reasonable on classes, trips, and gear. They are the BEST dive shop in the Hampton Roads area hands down. Definitely worth a call if looking for any type of diving activity.
As a public safety diver for the Fire Department, this entity goes above and beyond. To help train our dive team as well as outfit for the appropriated gear. For the appropriated situation. The entire staff goes above and beyond. If you go with another, Dive entity in Virginia Beach you are doing yourself, A disfavor. Greg is without a doubt. The best commercial representative Ive ever come across.In any dive entity....4 years experience with Lynnhaven dive Center @Roanoke W.F.D. - D.T
Very unhappy. If I could give a zero, I would. To be fair, Ive never dived with this shop and, now, I never will.I initially called about 10 days ago to schedule a two full days of diving on their charter along with gear rental (Im traveling through on business). I was told to email my cert card and insurance and that someone would get back to me. They never did. So I emailed again - no answer. After a day or so I called again - this time the person answering the phone just said hello?! as if I were interrupting his break. I asked him to book a charter and he said he didnt know how so Id have to talk to someone else. I didnt get through to anyone who knew how to book a charter so I emailed again.Kathy wrote to me to tell me that they now werent booking charters for the days I had previously been told they had available. So, after all this effort, the charters arent even available and Im not diving. Very unprofessional, no customer service. I personally dont feel comfortable putting my lives in their hands. Id be careful if you dive with them.
Lynnhaven dive center is an awesome place to learn scuba diving. I had such a great experience learning to dive. My instructor,Dana Chapman, was amazing. He made the whole experience so fun and positive. I was nervous in the beginning, but he did a great job teaching me that it took all the fear out of diving and I was able to just enjoy the whole experience. He and the staff were willing to work one on one with the students that needed extra help. I was also impressed with the family atmosphere of the shop. They make you feel like you are not only learning to scuba dive but you are also becoming part of their dive community. I highly recommend this shop. It is so much more than just swim lessons and a place to fill your scuba tanks.
Lucas really came through for me today! Without hesitation he jumped in the pool with me to review and sign off on required skills I needed for an upcoming dive trip. I really can’t thank him enough and it was fun to get underwater to practice! Highly recommend
I drive 35 minutes out of my way to come back to this dive shop while there is one right around the corner from me. Customer service is excellent! Luke always makes the time at the shop worth it. He was very knowledgeable about the gear and wasnt pushy towards the state of the art equipment. Luke took my needs, price, and experience into consideration then explained the options and answered all of my questions from there. The selection is great so there were ample questions and comparisons to which he was able to give facts and not biased opinions on the products. I will definitely be returning to this shop and highly recommend it!
We have been taking our 3 year old to private classes with Ms. Kay for about 6 months now. She is excellent at keeping him engaged and he has been making great strides each week. He always looks forward to his lessens with her. Would definitely recommend!
If your looking for a place to learn to scuba dive or buy new gear, look no further! The training was superb and the the service was very personalized. LDC does a fantastic job, no wonder they have been in business for so long! Thank you LDC for making me and some of the wrestlers divers! My kids are taking swim class there now too. The swim instructors are also top notch. Highly recommended if great training and great people are what you are looking for
Lynnhaven Dive Center is the absolutely best place to get certified and buy equipment from. Personally, my husband and I have been assisted by Luke and Robby and the both had extensive knowledge about the sport. They go out of their way to ensure that you are informed, comfortable, and safe. From the moment you walk in the door you are made to feel like you have been friends forever. We will come to LDC. Thank you guys!
I was certified Back in March by Scott Beecher, who is a fantastic Dive Instructor. He is knowledgeable and wants you to succeed and has a no BS type of teaching style that I can appreciate. He, like the rest of the staff at LDC, are very positive energy and it can be contagious! You cant go into the shop in a bad mood and NOT leave with a smile on your face. They have been very supportive with any questions (no matter how dumb) about techniques and gear selection and genuinely want you to enjoy yourself. Theyve always made time to help me with anything that I need. Ive spent all of this year diving (boat trips and lake) with them and have been on 2 of the travel trips that they offer. This spring I went on their Florida Manatee trip for certification The itinerary was well planned and the trip was fantastic! Ive also just concluded my first live aboard trip with LDC and it was Epic! The planning, execution, and arrangements were well thought out and went smoothly with no hiccups. Kudos and shout out to Luke @ LDC for running a fantastic trip!I plan to get my AOW through them and I already have trips planned for next year! I highly recommend this dive shop if you are looking for a new one or just starting out :)
My husband and I had a great experience doing the SCUBA skills update class to refresh before heading off on a dive trip in Florida. The staff on the phone explained how it works and connected me with our instructor to work out scheduling. They were able to get us in quickly and our instructor, Hayley, was awesome. She was very thorough, making sure we felt comfortable with all the info we went over in the classroom and that we felt confident diving with the gear in the pool. She was a great teacher, laid back and went at our pace. We felt the price was reasonable and left feeling ready to get back in the water. Thanks Hayley & LDC!xo,Lindsay at NST Pictures
Great, friendly folks here! Hooked us up with what we needed.
A+! Nick is awesome. Our 3 year old has learned, for the most part, how to swim. He’s been in classes 09/18-11/18 and 02/19-05/19. Super pleased with the progress, facilities, and service. Always quick to respond to questions. Highly recommend.
Amazing staff and teachers! We’ve been at LDC for almost 2 years now for our almost 3 year old and could not be happier with everyone there!!!
Our whole family just finished getting certified through Lynnhaven dive center. It was a great experience from start to finish. Our instructor Stephanie was very professional and patient with all of us. She was great for the kids as well as my nervous wife, and knew exactly how to make sure everyone understood what was being taught. I look forward to diving with my wife and kids in the future and am happy that we have LDC to guide us on our adventures.
I first stop by Lyhavenn Dive Center last year when I was looking for information about diving. When I walked in, Luke greeted me, gave me a tour, and gave me a lot of information to consider. Thats how it all started for me. Ever since that day I cant image going anywhere else. Everyone there are great and already made unforgettable memories that will last a life time. Always accommodating and the best service provided. I will always recommend LDC to all my friends and family.
Great place for people wanting to learn how to dive! The staff is knowledgeable, super nice, and patient. The great thing is they have a pool on site for you to try out equipment before you buy or even try out breathing underwater to see if you even want to pay to formally take classes. The last thing you would want is to start a class only to find that diving isnt a fit for you. Everyone there is very passionate about diving and it translates in their overall customer service. Plus we LOVE that they are open on Sundays, not all dive shops are.
My kids all took their dive lessons at Lynnhaven Dive Center. Now their children are taking swim lessons and some have done the Scuba Camp and Scuba Rangers program. The dive instructor Greg was great with the kids. My granddaughter especially loved her swim instructor, Sandi.I have gone on many of their local and Caribbean dive trips and have always had a wonderful time . Recently I went to Cozumel with Kathy and Lindsey. I was very pleased with how well the trip was organized and professionally run. Swimming with the whale sharks was amazing!!!!!The shops swim instructors and dive instructors are very knowledgeable and professional. Its a very family oriented business. They seem to offer classes and fun for all ages. If you are in Virginia Beach...this is the go to place!!!
My experience with LDC is long overdue as I only began diving two years ago and this extraordinary company was the one I chose to get me to diver status.First off I confess that I have never been to the shop as I live in California; however, with all the dive shops in the USA there must have been some reason why I would have chosen this one over the hundreds (thousands?) of shops around the country. It comes down to two very simple reasons: Lindsey Hillier Hotchkiss and Kathy Read. These women got me through my initial certification by freely sharing information that they have from their decades of diving. Their knowledge of products is unsurpassed and they continue to keep me interested in continuing my SCUBA education. What really makes this company special though are the trips. LDC has handled every single trip, from various islands in the Caribbean to the more exotic Philippines and Indonesia. Each trip has been a real adventure, yet I have felt I was in safe capable hands for each trip. I have never had to hassle with any of the administrative minutia that goes along with booking trips, and all have been just plain old fun.
I have just concluded my first live aboard trip with LDC and the experience was phenomenal. Leading up to the trip I stopped in LDC 2 times and chatted about different gear. I ended up purchasing the majority of my kit thru them and they were super helpful with financing and making sure I got what I truly needed. They hooked up the transmitters and walked me thru the computer and all.I was a little weary of doing the live aboard to start if I am being honest. I only knew one person out of the potential 25 on the boat. But upon arriving in the Bahamas I had a warm welcome and was immediately welcomed to introduce myself by Luke and meet everyone that had already arrived. We quickly were all friends. The diving experience and community on the boat was amazing and I would not hesitate to go again.
We have taken groups of Boy Scouts there twice for an Intro to Scuba class. Both times, I have been very happy with their service, commitment to safety, ability of the instructors to connect with teen boys and teach them how to set up and test their equipment, and just our overall experience there. (I am also SSI certified, so I do have a clue what they are doing.) It was just an intro class, but a great way to let teens give SCUBA a try. They all had a blast!
Terrible Experience. DO NOT send your child here for swimming lessons. It is completely disorganized and if you read older reviews this does not seem to be a new problem. DO NOT register before visiting. I guarantee you will choose to send your child somewhere else.
When I decided I wanted to learn to dive, I investigated all of the dive shops in the area. Lynnhaven was the one that came closest to giving me the feeling of being among friends. I encourage people who have questions to stop in and see for themselves how friendly and supportive the staff and instructors are. I continue to be impressed with their commitment to the diving community and to the greater community itself, as exemplified by the staging and transport of relief items to the hurricane victims in Puerto Rico. Lynnhaven does not see diving as just a business but as a way of life to be shared with everyone.
Went in today with questions about becoming SCUBA certified. Blake went above and beyond explaining everything I had questions about and made me feel very welcomed.
I wanted to experience boat diving before a big scuba trip and my husband and i went out on the Miss Mackenzie so I would feel comfortable on the trip. It was a cloudy and a pretty rough day at sea, this was my first ocean and boat dive and I had a little bit of an anxiety attack when I got in the water. I thought I wasnt going to be able to do the dive but Kenny calmly talked me through it and wouldnt let me quit, knowing I would be fine once I got underwater. Huge thank to Kenny for not giving up on me and letting me get those first time diving jitters out of the way!
Very nice staff. I have driven past this place many times but never needed to buy anything from them until recently. I called asking for fins and the lady was nice enough to put them aside for me. I walked in, tried them on, she offered suggestions, and made my decision. Simple.
Great people. great atmosphere. Very professional. Been dealing with them for 20 years. I wouldnt go anywhere else in town.
I wanted to write a quick review on my most recent dive trip to Hatteras North Carolina. This was my second trip booked through Lynnhaven Dive Center to dive from Captain JT’s boat, Under Pressure. The dive guide for this particular trip was Scott Beecher. The trip was challenged by rough seas on the first day but we made it out to some absolutely beautiful dives. The second day was calmer seas and Capt JT navigated out to the British Splendor and then onward to the Dixie Arrow. The diving was epic! Visibility ranged from 70-80 ft and the marine life was explosive. Every where you looked was loaded with life. Sharks were so friendly, I kid you not, I thought sure Scott and a 8 ft tiger shark were literally going to kiss. Scott positioned himself for some amazing GoPro footage and if I hadn’t of seen it, I would have a hard time believing it. Scott was a great guide as usual and pointed out areas of the wreck that could easily be missed. I highly recommend you book a trip through LDC and link up with Scott on some amazing dives. Scott is an excellent guide and instructor and I’m looking forward to my next dive with Lynnhaven Dive Center. Thanks again Scott! Marc Whedbee
I had an outstanding dive refresher session with Robin before I went on a dive trip to Bonaire. I am PADI certified but I am also 75 years old and felt that my skills were rusty. Robin reviewed the info and skills I needed to complete a great trip. On a second visit to the shop, Luke was also helpful in getting me ready. I really appreciated the professionalism and enthusiasm of these two people who took such an interest in getting me “up to speed” for a super dive vacation in Bonaire.
Walked in and was greeted by the owner and her husband. They were very friendly and both knowledgable about diving. They have a nice set up to fill tanks and even do Nytrox Fills. They have a pool that is well set up to learn to dive or try out gear. The facility was clean and carried a great variety of diving products. If you are looking for a place to get involved in diving in the area they are the place to go!
LDC left me stranded on the dock for the 18 September 2016 dive. They told me to arrive at 6:30AM and that if there were any changes Id receive a call. I received no call nor e mail but unknown to me LDC had decided to cancel the dive. I went to the shop and checked their dive roster, my number and e mail were correct along with an attached note confirming someone had contacted me, but they had not. Im not certain if it was laziness or incompetence, but am certain theyre not the kind of shop I can trust to dive with. If they cant even figure out how to use a phone theyre gonna get me hurt on 02. Ive been diving for 13 years and never encountered a dive shop with less regard for their customers.
Found these guys after that other shop closed. Ive been on boats in North Carolina, Virginia and a couple overseas and have found the Capts and Mates on Miss Mckenzie to be the best. Their prelaunch safety briefs and dive briefs are the most complete and definitely shows their professionalism. Once at the dive sites, they are extremely accommodating and friendly, making the dive experience much more enjoyable. No pressure and they will do whatever they can to make the dive fun. Ive even seen employees going out for fun dives and turning the dive into a guided tour, pointing out things which a less experienced diver may have missed, which is unheard of on most boats. I dont take classes there, since I certified through the other big organization, but after getting to know the staff here, I would have no hesitation on taking classes here if I had to do it again.
My child goes there for swim lessons and hes improved dramatically since hes started. The classes are small, the teachers are friendly and really very helpful.
Many thanks to LDC for getting my wife and I started on a new adventure as we plan our retirement. My wife and I decided to learn to Scuba as she retires later this year. We initially thought we would learn at a warm water resort but learned that instead of wasting our vacation at the resort sitting in a classroom and in their pool we could do all of our academics and pool skill learning in Va. Beach and then go to a resort and get certified at the resort in the first couple of days and enjoy the rest of our vacation actually Scuba diving with tours. Many thanks to our Instructor Joe Speckhart who spent a couple of extra lessons with me allowing me a chance to make sure I wanted to proceed. After the initial Try Scuba lessons I was on my way. My wife and I completed everything today and was further coached by Instructor Phil Bess who has agreed to give us an Advanced class and another pool session just to make sure we were comfortable with all the equipment. The LDC is a full service center and we were able to get all of our equipment from LDC from googles, fins, flotation vest, BC, regulators, dive computer and other accessories all before going on our first dive. It is important to us to have equipment we have trained on and are familiar with to reduce any confusion. Stepping into LDC can be over whelming if the sport is new but we had many very enthusiastic LDC people trying to make sure we were going to enjoy ourselves in this venture. Everyone is so positive and helpful you feel a part of the community instantly if that is what you want. LDC has been in business 40 years so they must be doing something right.
Excellent dive shop with very friendly and knowledgeable staff. I just finished my classes for getting certified and it was an amazing experience! I would definately recommend it.
I love this place, but the service of dive gear left me 2 bad experiences. I dropped off my BCD for an overhaul before I went diving in South Carolina and Baja, and had major failures, within 3 months.In South Carolina, I could not quick release my weights, due to manufacturers recall and replacement of the weights. Glad Charleston Dive Center replaced then, AFTER the issue was resolved, could have been bad.In Baja, 3 dives after I had the BCD was served at Lynnhaven, the waist buckle broke. Was told by the dive master it was obviously old, and should have been replaced, replaced on the ship with a quick release.Will go there for gear, and talk to the staff, but not to have anything looked at for repair or upkeep again.
Worst parent/child swim lessons I ever had. They have no structure for children. My child and I almost drowned in the first day of class because they didnt explain that the pool gets very deep by the middle of it and we were not suppose to go there. Only good thing was that the instructor reacted fast.There are not enough place to store your belongings. The pools is shared with at lease 1-2 other parallel classes. The class is very full, you dont have enough space to go about with your kid in the pool.I dont recommend it.
My daughter just got Dive certified heading to Graduate School university Virgin Islands . The staff and instructors are outstanding truly care about their students.
Not well organized, small, dingy and outdated facility. It was also pretty expensive to buy equipment and lessons here. It took us multiple calls and in person visits to finally get our dive cards. Tried to go back and use their facilities recently as they told us we could when we paid so much for lessons and now they want to charge us money - again - after paying hundreds of dollars each for dive lessons. A new change theyve made since last year when we paid hundreds of dollars. Definitely room for improvement in the facility and customer service.
Luke was very helpful. With his guidance got everything needed. Wonderful experience.
In 1983 i was certified by them as an Advanced Open Water Diver. Best training Ive ever had. Great dive shop.
We live in Richmond, but LDC is worth the drive for trips - can’t wait for the upcoming summer boat trips.
Got certified through here and loved every minute. Pricing is reasonable on gear and the staff is friendly.
In Response to Morgan Jones,This is Robby Smolen from Lynnhaven Dive Center. I hope there are no hard feelings for our recent interaction at the shop today regarding you practicing in our pool. I didn’t get a chance to explain things out fully before you left. You both were correct; you do not need a certification to dive with your full face mask. It is our shops policy because of liability to only allow people to use our pool with equipment that has been serviced from us in the past year, or have purchased/rented equipment from us. As an instructor with a strong history and knowledge of full face masks, I would not feel comfortable letting anybody use equipment that has not been properly trained to use it. We offer full face mask specialty courses here at Lynnhaven Dive Center if you are interested? I am saying this with good intentions so you will have the knowledge to best utilize your life support equipment in the safest ways possible. Some may not agree with our policies or judgment calls but we have those things in place to not only keep our customers safe but it also maximizes the enjoyment of diving. We appreciate you stopping by and your feedback/posts. I hope this explains things from our stand-point. We look forward to diving with you in the future.Your Dive Buddy,Robby SmolenPS. Below is great read, and something we stand by at Lynnhaven Dive Center!!!A Message from Dive Training Magazine . . .“The Importance of Buying Gear from Authorized Dealers”Owning diving equipment represents a long term investment in fun and safety. A good set of dive gear can last through years of diving and travel, take you to unforgettable experiences in incredible underwater environments, and bring you home safely. It is important to buy the right gear for the type of diving you will do, ensure that it fits and is comfortable, be trained in its use and keep it serviced at recommended intervals.Diving’s equipment manufacturers sell and service their products through a network of authorized dealers. These dealers understand the product features, benefits and applications, are authorized to fit, assemble and service your gear and are your link to the manufacturer for sales, service, performance, warranty, notification and upgrade issues.It is very possible for you to purchase dive gear from non-authorized dealers and not be aware. For example, many Internet sellers acquire the product they sell through gray market (third-party) channels. They may not be authorized to sell or service a particular product, are not trained by the manufacturer, may not ship it assembled, may sell it without the original parts or sell items that have been used or returned. For these reasons some manufacturers do not warranty products sold by unauthorized resellers, who in turn may sell gear without a warranty enclosed, or include their own warranties that appear valid but are not recognized by the manufacturer. There may also be issues with post-sale assembly, service and notifications, parts costs and exchanges.Dive gear is incredibly dependable, but it is life-support equipment, engineered to take you where humans aren’t designed to go. Each piece of gear has a specialized purpose, and the aspects surrounding product education, fit, function and service may be as important to you personally as is the equipment itself. It’s all part of the value equation, and why it is important to buy your equipment only through authorized dealers.If you question whether a particular reseller is an authorized dealer, it’s pretty simple. Call the manufacturer directly or confirm it by using the authorized dealer listings on manufacturers’ Web sites.At Dive Training magazine, we believe that part of the commitment you make to learn to dive should include acquiring your own dive gear. It’s an excellent investment in yourself and in your diving adventures. Please remember that the service aspects of equipment are important as well.This has been reprinted with permission from Dive Training magazine.Lets go diving!
So I went into the dive center to get my scba tank topped off. Young kid working was very disrespectful to me and kept calling the “dude”. he then said he didn’t know how to top the tank off and couldn’t do it. I don’t think I’ll go back there plenty of other places to go. Extremely bad customer service.
Serviced every one of my needs and with a comfortable and friendly attitude. 10/10 would go again!
Absolutely great customer service great quality and profession and the prices are the best in town I know this personally
My son just finished their scuba camp and absolutely loved it. He would come home raving about what he learned and he couldnt wait to fo back. I would recommend this camp to anyone with children and wanted to get them certified.
Best Customer experience in the industry. They plan several dive vacations a year. Have onsite training facility with indoor heated pool for scuba training, life guard and swim training for all ages. Everyone there is very helpful and friendly. I went thru the open water scuba class and signed up for all the advanced classes afterwords, the training was top notch. They always take the time to talk to you and help you out with any supply needs and it so cool they have their own boat for local diving and a repair shop as well. You can even rent all your gear if you have to. I love these guys !! My son just got certified and now my wife and friends are too.. Im so glad I checked around first and decided on them !!! I was disappointed with the other places I checked, got some friendly service on the phone and when I stopped in it was a mess and it seemed like they didnt care I was new to diving and there to try it out !! Heck, I got a free intro course at LDC and got in the pool with all the gear to see if I would like it..you cant beat that !!! I seen one bad review, that guy is nuts bad reviews everywhere and is 180 wrong about the owners. They couldnt be any more friendly, my family loves them !!
I got certified through LDC August 2015 along with my husband and our best married friends. In the beginning I was impressed by the customer service here. Greg, Bruce, Dana and Luke are all fantastic people! They made sure to be informative and available at each visit we made to the shop, which was almost weekly for several months before, during and after certifications. They were informative about gear, certifications, dive trips, dive everything really. After certifications we ventured out to travel and dive on our own. We purchased some starter gear through LDC and more online through other dive centers. We began having issues with LDCs absurd wait times for orders to come in, equipment to be tested etc. 6 or more weeks to be specific... Then, a rude staff member who made it obvious that she didnt like us or want to answer any of our questions relating to gear or diving in general. Then, dive trips through their shop being cancelled last minute about 3-4 times in the same season for weather conditions equal to those wed dove in other locations. Then finally, not being allowed to try out gear purchased elsewhere in their pool. When we were originally certified there, we were informed wed be welcomed to use the pool in the future to try out gear or practice, yet today we were denied. We were told we needed a special certification to use certain gear in their pool. My husband and I had even called ahead to ask about trying out gear in the pool, were told sure no problem. Then when we arrived they wanted to check our gear. When found we purchased elsewhere, said we need to be certified to use it in their pool.... This certification is not listed in the ssi website that LDC uses. I am incredibly dissapointed with this dive shop and after 4 strikes I have decided to go elsewhere. It is truly sad that the place that helped change my life will no longer be a part of my dive life due to ridiculous policies, poor customer service and overall poor business practices. We contacted Chesapeake Bay Diving on Laskin Rd and they are letting us come by to try out our gear with no issues.
Amazing day at Lynnhaven Dive. Phil and Luke made us feel welcome. We are ready to get back in the ocean.
It was wonderful. Such a great staff.
Great prices
Best dive shop in the area, good variety of scuba gear, courses, and dive trips.
Skip, Luke Rob and Robin thanks for being awsome.
Everything you will ever need to include training, experience, opportunity, and gear.
Luke is the best sales person ever
Both the charter and the employees in the shop were very unfriendly. Go the extra mile and visit Roanoke Island.
Great staff, awesome customer service.