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Caliber Collision
1210 N Melrose Dr, Vista, CA 92083, United States
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Caliber Collision
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mi
Review №1

Collision repair performed. All went very smoothly. I was kept updated on progress and the repair was performed satisfactorily. I think this has been the smoothest transaction/service experience Ive experienced since covid hit. They set the expectations for me up front and delivered on them.

Je
Review №2

Awesome job all around. Great customer service, and they color match perfectly and hang all body panels with precision. I cant say enough good things about Caliber. Use them, you will not be disappointed.

Mi
Review №3

Called to make an appointment. Alex was very professional. Parts were already present when I brought my car in a few days later. Got my car back early and it looks great.

Ly
Review №4

I must say with absolute sincerity from beginning to end Caliber Collision was more than I could hope for. Every aspect of the work was excellent. Assistance with a rental car by coordinating with my insurance, regular status updates, friendliness, promptness, and the quality of work was A+++. I’ve already mentioned it to several people. Service like theirs is a rarity these days.

Ca
Review №5

Couldnt figure out what was the damage to the engine and instead deemed it not part of the accident. They also replaced brand new parts that were not damaged. And after all that damaged my car because they didnt know how to properly lift my car.

Re
Review №6

I was beyond please with the quality of theirService. Alex the service tech was very knowledgeable and very polite keep me up today on work being done.the front office staffAre very nice and made me feel welcome 🙏Highly recommend their service.

De
Review №7

Caliber exceeded expectations by keeping me updated throughout the entire process by sending texts and emails, but most impressive of all the job was completed a week early! I paid by phone and picked up my car without having to enter the shop, which was very convenient!!

Lo
Review №8

Top notch shop great friendly services and quality of repairs. Matt was the technician that completed the repairs on my vehicle he did a great job and you can see he has the experience by the final production of repairs. I was very pleased and will recomend vista caliber collision to everyone.Thanks caliber collision for restoring my vehicle.

fr
Review №9

The crew at Caliber were excellent and very informative on the progress of the repairs being done. I would recommend this repair shop to anyone I know. Thanks for the GREAT SERVICE.

Tr
Review №10

Ill be in please are very nice, my advisor was very attentive and took care of my car. It looks brand new. Thank you caliber

Fr
Review №11

They did an excellent job of repairing dents in a fender, replacing the front bumper, and painting, The car was ready a day before they estimated. I highly recommend them.

Du
Review №12

I went to the shop in Vista, Ca on Melrose and would definitely recommend this shop to anyone who needs vehicle repairs done right.

Je
Review №13

The first time they repaired a car for us, they literally lost the vehicle. so we had to wait almost an entire day until they found it! Thought it was just a simple mistake. Now I see there is something wrong with the Visa branch. Told my insurance adjuster that the damage to a lens in the back where something hit our car was not caused by the accident! We dont even know what hit our vehicle as it was a hit and run, but somehow they were able to tell it was not part of the accident! Then lied and told the insurance adjuster they told me when I brought the car in it was not covered. They didnt bring it up for almost a week after it was there! Do NOT use this place. They are not truthful. I will be taking this to court.

Da
Review №14

They did a fantastic job, kept me informed almost daily and delivered my vehicle 5 days early. I dont see service this good anymore and its awesome to finally find an auto repair company this great.

Om
Review №15

I really appreciate Nate and his great attention to detail. My car got rear ended and my insurance recommended this bodyshop, not only were they fast and efficient but my car looks amazing. Awesome customer service.

Sh
Review №16

Nate and the staff were abousutly amazing. So happy with the work and they kept me up to date each step of the way.

Ra
Review №17

I work here and i suport my home & family and what else can i said?

Ja
Review №18

We had a weird accident where 90% of the damage was not visible. They went through the entire vehicle for the repair. Running good now.

An
Review №19

They do a great job. They finished up the repairs on my vehicle early and kept me up to date about the repairs the entire time.

Th
Review №20

Excellent customer care and high quality repair

Su
Review №21

Appreciated how well Alex communicated to me the damages and time frame of my car repairs. They were even able to get the work completed quicker than the estimated time frame and I felt the work was done exceptionally well.

El
Review №22

Great experience. Alan kept me updated every step of the way, dealt with the insurance company to get repairs covered and my vehicle came back to me with the damaged portion looking new.Additionally, it was really convenient to be able to turn in my Enterprise rental car at Calibers office.

Pa
Review №23

Caliber in Vista did a great job on my car. The color and finish are exactly what I was hoping for. What made the experience exceptional was the continuous communication and professionalism from Dave, Lisa, and Henry. Additionally, their attention to detail is greatly appreciated. I also need to mention the friendliness and professionalism I saw from Bridget at the front desk every time I called or came to the shop. Thank you to the entire Caliber team.

D
Review №24

They did an outstanding job on my Maxima. The craftsmanship was outstanding. The customer service experience was excellent throughout the repair process. 10’s across the board.

TD
Review №25

I would like to personally thank Alex for being there every step of the process regarding my vehicle. Repairs on my vehicle happened very quickly and I thank the staff for their wonderful work. I also would like to thank Dave for his professionalism. This shop really does care about its clients and the quality of their work. Thanks again!

Lo
Review №26

He best of the best

Ma
Review №27

The people here are so nice. Lindsey was the best. She kept me updated all the time. My car took a couple days later than we thought, but worth it to get it back perfect. The job was done great. My car looks like new. Prices were reasonable too. I definitely recommend caliber!!

Ri
Review №28

Nate is the Man! Thank you

Th
Review №29

Excellent experience with this company.

Ma
Review №30

Best bodyshop in town

Jo
Review №31

I was very impressed with the work that this shop cunducted. Everything from talking to Sierra on the phone, the frequent updates about the process, and the quality of work that they put into my truck. This was a great Experience and if I ever drive off of a cliff again Ill be going back to this repair shop.

Co
Review №32

If this is the one in vista ca? Stay away from this location they will look into your eyes and lie and then they will lie to your insurance company to get extra money and then not doing a good job. For the rest of you good luck and beware

Ja
Review №33

They are awsome they kept me up to date withbwverything going on with my car step by step .. really nice and u derstandingbpeople .. will be using them again

Ph
Review №34

Professional and expert repair

Mi
Review №35

Took my BMW to their shop based on my insurance company recommendation and reviews after a driver smacked my front end. Their insurance company tried to rip me off for $440. The Caliber team went to bat for me and helped me get them to pay the full amount. The high quality work was done ahead of schedule and they even polished the headlight covers at no charge. I would use them again if needed.

Wi
Review №36

I would highly recommend Euro Pacific. My wife had a loose bumper that we thought had become loose after work done by Euro Pacific several months ago (they did a great job). But we found that someone had scraped the bumper, probably in a parking lot. Euro Pacific got the bumper back in place in 15 minutes for free. The whole staff, Jenna, Andy, Jimmy, and Jessica were both super professional and super friendly. I would recommend this shop both for their technical repair capability and the friendliness of the staff.

Te
Review №37

I was very happy with their service.

Br
Review №38

Caliber collision is truly amazing. I got into an accident that was 100% not my fault, and was given an estimated 3 weeks until I’d receive my car fully repaired. They completed my repairs so fast and just got that text saying my car is complete for pickup. Patrick is a gem, completely professional and great at what he does, he’s witty too lol. The texts messages of updates really put my mind at ease and it allowed me to not stress wondering what the status of my car is. If I had any questions Patrick was completely patient and ready to break down the process Barney style for me to understand. I currently don’t have a ride to get my car, and I’m stuck home with my newborn. They’re so amazing, Patrick arranged a way that caliber collision can come pick me up from my home with baby, and then send me off on my way in my vehicle once I signed the necessary paperwork. Amazing customer service and it still blows my mind, and I never write reviews. Let’s hope I don’t get into any more accidents, but if I do I’ll definitely have my car sent there again no doubt about it.

ma
Review №39

I have had several cars that I sent to this shop over the last 5 years and have always had a positive experience. I live over 50 miles away and would never send any of my cars anywhere else. Euro Pacific has vote of confidence. I have recommended there shop to all who have asked my advice.

Wi
Review №40

This is the second car I took in and they did an excellent job on it. I would highly recommend them to any one looking for a place to take their car. They called my insurance company to get things straightened out for my deductible. The people are super friendly and will not give you the run around. Awesome people and thank you so much!!

Er
Review №41

Our insurance had us go here for a repair. The body work is fine. They can make metal flat and spray paint. Their customer service is lousy though. They dont call back nor do what they say they will.

Jo
Review №42

Very satisfied with there service

Ch
Review №43

These guys finished my Camaro 1 week early. If Im ever unfortunate enough to experience another accident. I know who Im going to.

Di
Review №44

My new jeep was hit by a red light runner. Caliber has been updating me on the repairs. Great customer service, they are helping me not be too stressed about my jeep.

Te
Review №45

Outstanding and speedy repair. Outstanding customer service! Thanks Lindsay!

Ju
Review №46

These guys are first class we have been doing business here for about 6 years and have always been more than satisfied with the work as well as excellent service .

Pa
Review №47

Great@

Jo
Review №48

Theyre nice in there

Ja
Review №49

Kevin was a great rep and did a good job communicating.

Au
Review №50

Called multiple times in an attempt to get a quote and was told they’d get back to me. It’s now been three weeks since my car was damaged and I still don’t know how much it’s going to cost. Very inconvenient.

Kr
Review №51

Bad customer service, they ordered the wrong part and didnt even acknowledge that they messed up, they didnt even bother to let me know about the problem until I called them to check up on the status. Overall just bad experience with this business.

De
Review №52

Had to return twice but they got it right. Missing parts so be sure to check before you leave.

Ba
Review №53

Great repair shop

Br
Review №54

WORST EXPERIENCE EVER!!! BROUGHT MY VEHICLE IN AFTER AN ACCIDENT AND HAD TO WAIT ADDITIONAL 6 WEEKS TO FIND OUT THAT THEY COULDNT REPAIR MY CAR BECAUSE THEY COULDNT ORDER MY SIDE SKIRTS. I FOUND MY SIDE SKIRTS ONLINE BUT CALIBER COLLISION STILL REFUSED TO ORDER THEM. I HAD TO GO TO THE REGIONAL MANAGER TO GET MY MONEY BACK BECAUSE THE STORE MANAGER AND THE DISTRICT MANAGER LIED ABOUT THE CHECK BEING SENT OVERNIGHT FOR NEARLY TWO WEEKS!!! THIS IS NOT A LOCATION YOU SHOULD DO BUSINESS WITH!!!

Al
Review №55

Bridget is outstanding!!

ma
Review №56

They checked out my old car after an accident

Sh
Review №57

Took soooooo

An
Review №58

Great service

To
Review №59

Bought battery here.

Ja
Review №60

Very fast

Information
8 Photos
60 Comments
4.2 Rating
  • Address:1210 N Melrose Dr, Vista, CA 92083, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/vista
  • Phone:+1 760-631-3600
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
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