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Extra Space Storage
1317 N Melrose Dr, Vista, CA 92083, United States
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Extra Space Storage
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Ma
Review №1

Love Extra Space Storage! We needed a unit last minute and they were very accommodating with excellent communication. The staff is so friendly and helpful! Unit was terrific, very clean with such easy access! Chrissy and Crystal were extremely helpful.Will definitely use them again if needed and recommend to others! Thanks so much!

jo
Review №2

Is so far a great experience with the storage company. It is a safe and reliable place for our belongings. They have good hours and good security with passcodes and alarms. the facility is big enough to pull in a tractor trailer truck of any kind and I am very thankful for the storage unit we rented.. It was very affordable also. thank you very much Extra Space Storage!🍺

HA
Review №3

My wife and I were so impressed with this facility. It was clean, neat and secure.Very well situated for us, not to mention the phenomenal staff you have there. They were in uniform shirt not raggedy cut off shorts like the last place we just left. They were very knowledgeable and helpful, not to mention fun and friendly. I will recommend this place to everyone. Thank you for helping us get our stuff stored in a happy environment.

Di
Review №4

Chrissy at the Front Office was so friendly and very helpful. I was able to get in and out within 20 minutes. The facility is very clean and they put security at the top of the list. I would recommend the Vista Extra Space Storage location to anyone needing extra storage for their household goods.

Br
Review №5

Clean, well maintained and Secure. I followed another customer in without logging in at gate, and someone on staff was checking me when I opened the unit. As I said - Secure. Been with 5 years.

Da
Review №6

Chrissy was so great to work with. We were needing a space same day since we had a truck full of stuff with no stars he. She made it quick and easy. She found is a great space, and even brought us a cart to help us get started. She really saved our day. Thanks!

Ro
Review №7

I love this place! Christy and Sandie have always treated me great ! Ill stop by just to see how there doing. You cant ask for a safer place to store your belongings. I have used this storage for many years. Thanks again! Bob Workman

Ka
Review №8

I would highly recommend Extra Space Storage on N. Melrose in Vista. The facility is kept very clean & secure. All interactions with staff have been friendly & helpful. If you need to store stuff this is the place!!

Ro
Review №9

I needed a place to temporarily store my car. After researching options, I was lucky to find Vista ExtraSpace Storage. Clean, very secure and excellent gate hours. Rental process was.easy. Chrissy and Sandy are terrific. Highly recommend to anyone that is looking for the best storage for the things they care about.

As
Review №10

I love this facility- the owner keeps everything neat and orderly. I feel safe being here and storing my things here! Highly recommend!

Ch
Review №11

The ladies were wonderful and very helpful. You cant ask for better customer service. Excellence in motion.

Al
Review №12

Manager Chrissy is absolutely amazing and truly helpful. She was able to answer every question we had and left us with no concerns. Her upbeat attitude makes you forget about the hardships of moving and packing. Its good to know our stuff is in good hands.

As
Review №13

Making my reservation with Extra Space Storage was so easy with the help from on-site manager Chrissy! She explained the charges in detail- and I was happy to find they had some specials going on that were in my price range! I will use them again in the future and would highly recommend!

Ra
Review №14

This is a great company location to work with. Chrissy, the manager, really knows her stuff. Her advice was immeasurable in getting the space that I needed . Highly recommended. Facility very clean…just exactly what you are looking for.

De
Review №15

PLEASANT STAFF AND VERY PROFESSIONAL. I WOULD RECOMMEND ANY DAY. IM VERY SINCERE, I AM PICKY PERTAINING TO COMPANIES. AND, THIS ONE HAS BEEN GREAT FOR AND TO ME.

Je
Review №16

I have moved several times and always needed to use storage in between. Never a fun deal. Crissy was amazing and helped me take care of another move. Will use this place again in the future. Thank you for all the help. Highly suggest this storage space.

To
Review №17

Chrissy was wonderful to work with! We needed a 10 X 17 unit a couple of months out and she made sure to keep me updated on the availability. The complex is very clean and secure. I feel safe leaving my precious cargo at Extra Space Storage!

Ku
Review №18

Very clean, friendly staff and no issues throughout my lease of a 10x30

Gi
Review №19

The experience every time has been professional efficient and most hospitable very happy with the crew and their consistent service

Ga
Review №20

Chrissy provided very friendly and helpful customer service over the phone to have a unit rented. She was very thorough in how she explained things to me, and she was very patient with me as I got information for her to put into her system during the process of getting the unit rented to me. I am very pleased with the service that I experienced.I am not from the area, so I have never been to the facility and cannot comment on the physical features of the location itself.

Ke
Review №21

I previously rented a storage unit here in 2013. I didn’t bother to look anywhere else when I needed to rent a storage unit again. The facility is always clean, the staff is nice and they are serious about security. I rented my current unit online and it was very easy. However, I’m not thrilled that they raised the cost of my unit after just 4 months of renting. I’m sure it’s probably in the contract fine print but it’s not a good thing to do in such a short period of time.

Mo
Review №22

Very friendly very safe place to store your belongings very cheap prices the staff was very helpful and friendly and easy to work with

Da
Review №23

Chrissy and Kristal were phenomenal. Would definitely recommend this place

Kr
Review №24

My experience with Extra Space Storage has been nothing short of amazing. With a move in to town and needing space to store my things during the “limbo” period, Extra Space Storage has made me feel right at home. Their renting process was quick and easy and their facilities are super clean. All of the staff that has helped me have created a very warm welcome. I will definitely be using Extra Space Storage for all of my storage needs.

Ce
Review №25

My experience with extra storage has not been good . They bumped up the storage rate as if I was paying an apartment rent . Thats 1 .. 2nd then I made an online payment and was charged 6 times and they would not help me try to refund me the extra charges. I had to take it up with my bank . It took over a week to get back over $900 in over charges .... smh

so
Review №26

Loved the service!!! I was in desperate need for a spot and found this storage for my RV. I was able to reserve online. Most affordable price around here. Security is great! Great hours! And the staff is super helpful, they went beyond my expectations to help me out...

Jo
Review №27

The service was so amazing! Sandy helped me and was very sweet and helpful. 👍🏽

Iz
Review №28

Very Friendly Staff and Amazing Value.

st
Review №29

At Extra Space Storage, I was welcomed by the professional and knowledgeable staff, that answered all my questions and concerns, I felt comfortable and confident that their facility would meet my needs and expectations...

Al
Review №30

Extra Space employees are always so friendly and eager to help get you exactly what you need. This is the second time I’ve used their service and I was not disappointed. They make everything so easy and user friendly. It oddly feels like becoming part of a neighborhood.

Mi
Review №31

Well Chrissy is amazing she has wonderful customer service😁wish the elevator was bigger but and theres no lighting inside storage unit but other than that we love it🤗

Sh
Review №32

Ive had a storage unit at this facility for five years. Rates have slightly increased once. Its been very well run and maintained. Ownership changed about a year or so ago, and it was seamless. The customer service is excellent. The rental unit is safe, clean, secure and the property is well maintained. Im very pleased with the service.

GA
Review №33

Customer service is amazing. The worked with all my needs and answered all my questions. Both ladies provided understanding

Ch
Review №34

What a great experience! Chrissy was so helpful! Would definitely recommend doing business with this profession establishment! Very safe and great layout on this storage facility!

A
Review №35

Unbelievably helpful and accommodating! Great location and fantastic service!

Ar
Review №36

Top notch storage place!!!! The lady (Chrissy) who helped me get setup was extremely kind and made it very easy and quick process to setup and get on my way. 10/10 reccomend

li
Review №37

Chrissy was very helpful! Got first month free and she helped me find a storage unit that would fit my queen size bed.

La
Review №38

Clean, affordable, and very helpful staff

Di
Review №39

We’ve used this facility on Melrose many times in the past 14 years. Our first thought when we needed to prepare for another move was Extra Space in Vista,CA. The facility on Melrose is always clean, organized, the grounds always kept up. The staff, especially Manager, Chrissy Carey, are always gracious, helpful, friendly and quick to get our rental done. Security is on the top of our list for us-peace of mind=SECURE.. This storage facility is and always been the absolute best.

Br
Review №40

I visited the storage facility with friends of mine while they were picking up items from their storage unit. The facility grounds are well kept with a security fence completely around the facility. the staff is very friendly, helpful, and professional. The storage rates are very good for the area

Re
Review №41

We love Extra Space Storage on North Melrose Dr. We have been customers with multiple units for years. We appreciate the cleanliness, accessibility and security of the facility. The staff is extra friendly and helpful. Chrissy in particular is a stellar professional with exceptional customer service skills. We always look forward to interactions with her.The only thing keeping me from rating as 5 star is there are a number of exterior lights out which we have reported a couple months ago. This poses a safety concern and hinders us from after hour access especially with the daylight savings time change. They really need to take care of this as soon as possible. (Thank you)

Br
Review №42

I love how secure and safe this place is. No one is getting in here at all. Hard to find great storage places like this. Very clean too. Highly recommend!

Ky
Review №43

Staff here exceptionally helpful and willing to work with you to facilitate your needs. Space is well maintained and very secure. 10/10 would use another unit here in the future. Thank you!

An
Review №44

Best place I have ever used! Sandy was such a help!

Su
Review №45

I’ve had three storage units in my lifetime, all different places and this one is by far the cleanest one. Always in tip top shape. They even take their COVID precautions seriously. I feel so safe here. That lady named Krissy (I think is how you spell it) is a hoot too. I would store my stuff here just because of her. She is very professional and personable.

An
Review №46

Just wanted to give a tremendous shout out & say Thank You so very much to Chrissy over at Extra Space Storage in Vista for always doing an incredible Job & always going above & beyond & out of her way to make sure that I’m always completely happy as a Customer & with all the services that Extra Space Storage offers for its clients . Thank you Chrissy, Thank you for all that you do . Extra Space Storage Corporate are definitely lucky & blessed to have such an incredibly amazing employee such as yourself on there team ..... 🙏

Jo
Review №47

Awesome customer service, great attitude and upmost lifting my mood thanks to Chrissy for helping us out with our unit rental

ci
Review №48

This place was available at a very fair price exactly when I needed it, been there 6 years. Exceptional, professional staff. If I ever need to store again, Extra Space will be my first choice!

J.
Review №49

We had been looking for a spot to store our travel trailer and had many challenges. We met with Sandy and she was very responsive, had excellent customer service, and made the process very easy. Great location, great people and great customer service!

Sh
Review №50

For the past 10 years I have stored my vehicle and furnishings out of necessity. This excellent self-storage facility is professional and customer service oriented, providing clean, well maintained and secure storage . The staff is always patient, kind and truly helpful. and professional, whether you seek solutions, or are paying your bill. I do and have highly recommended this facility to anyone who needs to be assured their personal items are in good hands!

Ma
Review №51

My line of work is customer service, I work with all kinds of people and locations. the experience I had with your company was outstanding.The complete experience was really good, Braxton helped me with the online finding a location close to home and Chrissy was extremely helpful getting me quickly processed and into my storage unit.Thanks for the great customer service.

De
Review №52

The online reservation and self check-in process was really easy. I received a call immediately explaining how to a access the property. The staff is very friendly and helpful. The units are clean and well lit at night.

Ne
Review №53

This storage place were amazingly clean and the manager is incredibly awesome!

St
Review №54

This place is so clean and beautiful I feel very comfortable leaving my items there

Ad
Review №55

Great experience always so clean

Pe
Review №56

Five stars for cleanliness and running a good operation but minus two for the outrageous annual rent hikes! Mine just went up $38.00 -- a full ten percent -- this week. I understand incremental rent increases but this is plain greed, especially in a time rife with economic challenges.

ad
Review №57

The staff was very helpful and took their time to give me different options in order to see what was best for me and my situation. Chrissy was friendly and made the process so much more easier for me. Being in the military I have had numerous storage units with different companies but this one is by far the most helpful.

Sh
Review №58

Really great service, value, and space! The Extra Space team is very accommodating and were great to communicate with throughout the storage process. Special shout out to Chrissy who was very friendly and helpful!

Pa
Review №59

Easy to book and rent the space. friendly helpful and prompt service.

Bi
Review №60

This is i think the nicest, cleanest and well maintained storage facility I’ve seen. Chrissy and her staff at ExtraSpace Storage are very professional, and provide the best customer service. I Highly recommend!!!

Ca
Review №61

I have been with Extra Space Storage for 8 years. My experience has been great, the facilities and area are clean and kept up. The staff are so courteous and eager to help. Chrissy is great! I have always felt that my belongings are safe and secure! I recommend Extra Space Storage!!

Wi
Review №62

Incredible staff, very clean and secure facility.

Di
Review №63

Excellent service. Accurate, fast and great follow up.

De
Review №64

Very nice people. Clean, well maintained, secure storage faciliy. Good prices too!

On
Review №65

Its quick and easy to start renting, same when you need to cancel... theres always someone in the office incase you need help with anything... clean, well kept area, didnt see anything shady going on

Jo
Review №66

Extra Space Storage in Vista is a great facility with a very professional staff. The units are clean and well lit and accessibility is never a problem. I would definitely recommend this location for all your storage needs.

he
Review №67

What wonder staff extra space storage has!!! Chrissy and Sandy are polite, professional and full of personality!!! The storage property is very clean and secure and I am very happy to be a customer here!

In
Review №68

I just want to thank you all for your friendliness your hospitality, and for the way you all handle everything and took care of business I really appreciate doing business with you all. You all are great people, may God bless you all. Merry Christmas

Sh
Review №69

Chrissy, is awesome! Anyone who has to go threw moving and having to put their stuff in storage during the move, it can get kinda expensive! Well we rented a storage and it wasn’t big enough, so we needed to rent another storage and Thought it was going to cost more than we could afford. But thanks to Chrissy, was so understanding and caring, we had to pay very little. Extra Space Storage, has my business, they care, they are helpful, and real down earth people!Thank you, Sharon

An
Review №70

Super clean property.. hardly see anyone so that’s good for a place this size. Website prices are a better price than other means of quotes ( in person) I assume. I am happy with this storage place .

Je
Review №71

Chrissy is the BEST!! Always helpful, friendly, pleasant, and an overall great personality! Have had my storage for years before it changed to Extra Space Storage. So glad shes still there!!

Is
Review №72

This place is great. They are very helpful. Also Shout out to Chrissy for being awesome.

Ro
Review №73

Both Chrissy and Sandy were outstanding to work with. The units are very clean and include all the features that give you confidence to store your life’s belongings there.

Jo
Review №74

Great and quick service

Co
Review №75

Thank u for helping us out in a time of need.we needed that storage for an emergency and Chrysy help us out so much.I really appreciate what you did for us.lily and Edgar.

Ra
Review №76

The staff is friendly its the most secure storage facility that I know of and Ive been there five or six years now now, I wouldnt go anyplace else

He
Review №77

Great place, well taken care of!

Bo
Review №78

This place is clean and safe. Be sure to check prices online first though, they will quote you retail if you dont. The people are friendly. It is a good rental location.

Ru
Review №79

Chrissy there is awesome. Went the extra mile to make sure i was tooken care of and help assure my stuff was really gonna be looked after. Extra space in vista ca is the sh!+

Za
Review №80

I’ve been with Self Storage for a long while now. Great secure place and excellent staff. Chrissy is extra helpful and has been extremely pleasant. Give Self Storage a go!!

Jo
Review №81

Crissy was amazing...Friendly office staff...secure storage facilities...good hours of operation...good rates...whats not to like??? JG

Ja
Review №82

Chrissy and the entire team at this Extra Space Storage have always been a great team to assist in our storage needs. We have rented several different units here over many years and when it came to a large unit after we sold our home they found us a great large outside unit that serves our exact needs and at a competitive rate!

Lu
Review №83

This place is very nice and secure and the staff is so friendly! Thanks Crissy for you help! I highly recommend this storage place.

je
Review №84

Chrissy was so nice and knowledgeable She has excellent customer service great prices, I highly recommend them for your storage needs💫Thank you Conte #210

Pi
Review №85

I have been working with Chrissy with my storage needs since 2015.She has always been so helpful, especially during the pandemic.I am so appreciative of her and her willingness to provide the best customer service.

Au
Review №86

I’ve been with Extra Space now since 2017, before the name change when it was still North Melrose Storage. The staff has always been very friendly, and understanding when late payments occur. I’d very highly recommend them.Actually, this is just a place for my stuff, ya know? Thats all; a little place for my stuff. Thats all I want, thats all you need in life, is a little place for your stuff, ya know? You can see it on their website, everybodys got a little place for their stuff. This is my stuff, thats your stuff, thatll be his stuff over there.

Do
Review №87

Chrissy is the best ever. She sure knows how to give me a one on one personal customer service. Ive had storage units elsewhere in the past & none were as well maintained as this one. Security is definitely a plus. I do not worry about my unit at all. Dont change a thing, everything is great at this location. Ciao, Doreen Page

Sh
Review №88

Extra space storage on Melrose is a super place to store your stuff really good customer service Chrissie is great and very helpful she’s the main one that I deal with and can answer any of the questions that you have the facility is very clean and if you need a great storage space that’s the place to go north Melrose extra space storage

Ma
Review №89

They have been always available, their hours of business are grate, the grounds are always clean and most importantly the staff are very understanding and always helpful.

Mi
Review №90

One of the cleanest storage places Ive been to. Friendly staff.

Se
Review №91

Best price, perfect location! Friendly!!I recommend this place for everyone!

Ar
Review №92

Chrissy was fantastic.We came into this unit on a time crunch, having been lied to by another storage facility.Not only was every one here very professional and friendly. The price point was very reasonable for the space and with the facility being so brand new. It’s clean, secure, and efficient. Thank you Chrissy for all of your help.

Sh
Review №93

The facility is clean, organized and the staff are incredibly helpful. They know their clients and establish relationships with them even though we don’t come in often. I fee like my items are safe and that they’re vigilant in observations and keeping their site secure. We’ve had our space for 2 years now!

Sh
Review №94

Excellent customer service, very quick. Price was wonderful for the timing. Hours are reasonable and it’s secured. Great place overall!

Jo
Review №95

I have been using this storage facility for several years now and I just wanted to take a moment to thank you for the fantastic service I have received. I especially want to give my thanks and appreciation to Chrissy who has been so helpful, courteous, friendly and professional. She is absolutely a fantastic asset and I just wanted to give her a much appreciated THANK YOU!!!!!!!

Wi
Review №96

Reservation was dropped! Was really inconvenient. When I showed up though I was immediately helped . The service was amazing

An
Review №97

Chrissy Carey is got to be the best employee these guys have. She helped my daughter and myself and we couldnt be happier. Chrissy worked here when it was melrose storage and she was the best then also. If anyone needs help with storage, this is the place and Chrissy is your best bet for personalized service.

Bi
Review №98

Christy was very helpful got me into the right unit at a secure place thank you

S
Review №99

Friendly and courteous service. Chrissy explained the process clearly and quickly answered any questions I had regarding the lease or entry/exit of the property. Nice storage lot with great security and competitive prices. Thank you.

Ce
Review №100

Theyre so polite and nice with everybody when you go to the storage there there for you and Kipping the place so clean and the place is save too i recommend

Information
32 Photos
100 Comments
4.8 Rating
  • Address:1317 N Melrose Dr, Vista, CA 92083, United States
  • Site:https://extraspace.com/storage/facilities/us/california/vista/1000001483/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_MTQ5MzI3MDgtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 760-639-6400
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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