Had a great experience at this location. Found the right pair and they were able to use my insurance to work for me. I loved the patience they had with me and time it took me to pick my glasses. Will be going back!
If you have eyemed through Baylor, get over here! They have amazing deals, products, and services. I wish I could give more than 5 stars.This unassuming small location has actual designer frames, high quality lenses, and great service. I went here about 5 times in a month, so I have met all of their current employees (I searched the whole city for the perfect pair of glasses and the best deal).Each time I was there, everyone was so kind and patient with me. They balance multiple customers VERY well, they’re all professional, patient, and kind.Everything is very clean, which is an unexpected blessing. They clean the glasses between each person trying them on! (I have been to so many places and even broke out from another glasses shop because frames weren’t clean). They don’t begrudge you for trying on a lot of pairs, even though they’ll need to clean them, it was a great experience.One of my favorite things is that the first time I walked in, a profile was made for me in their system. They logged my insurance and prescription, then … they keep a record on file of the frames you love. Read that sentence again … you don’t have to remember what frames were your favorite … they know.I’m just blown away!
Holly was very helpful and gave us great service.
Hayley and Traci gave me and my wife superior customer service! They helped us both find the perfect pair of glasses. Hayley worked with us every step of the way to ensure a smooth check out! We highly recommend for all your vision needs.
Wonderful customer service! Helped me pick out the perfect glasses and sunglasses. I will definitely be back!
Traci helped me pick out the perfect pair of glasses!
Very good