user
Waipio Auto Repair
94-547 Ukeʻe Street #312, Waipahu, HI 96797, United States
Appearance
Waipio Auto Repair
Comments
Fl
Review №1

My longtime trusted mechanic has retired and you all know how hard it can be to find a shop that will do you right. Ray and his crew at Waipio Auto Repair has done just that. Their professional work ethics when working on my F150 says it all, very satisfied. I highly recommend you give them a call or go to their shop, you will not be disappointed. Hope this helps you in your search in finding a shop that really puts their customers first before their pockets. 5 Stars. Much Mahalo

Sa
Review №2

Ive been fortunate to live in many places around the world and I can honestly say that this shop has been the best experience Ive had with auto service. My Suburban had some issues with the breaks and the front axle. They quickly found the issues, gave me a no BS quote, and got right to work. Our family Suburban was complete in a couple hours with top quality work. They were easy to schedule service through their website and easy to communicate with. To top of their quality work and top notch customer service, they followed up a week later to check in to see how the vehicle is doing. Highly recommend anyone to take their vehicle there for all auto service needs.

An
Review №3

I cant say enough about Ray and his team. They are simply the best! He treated our 137,000 mile 2008 Corolla beach car like a gem while replacing the alternator and recharging the A/C. They even replaced the radiator hose for free when they discovered it was too brittle.I love that they are so close by that I can walk over to pick up the car when theyre done. I recommend Ray to everyone who asks for a reliable, trustworthy repair shop.

Pi
Review №4

Waipio Auto Repair has been a real blessing. Very professional, excellent communication and always going the extra mile. From AC repair to mystery leaks, they were able to determine the problem, and fix with no fuss. They even sent pictures of what exactly needed repair so I knew what I exactly what was being done to my truck. After the repairs are finished, Ray would always periodically check up to see how my truck is running and that is greatly appreciated. Mahalo Ray and crew for always taking care.

Da
Review №5

Waipio Auto Repair turned a harrowing experience to a Wow, Im so happy!My power steering on my Lexus was moaning and groaning even after another Lube and go facility claimed to check and top all levels of the fluids. Waipio Auto Repair found leaks in my power steering system probably caused by rodents that left their calling card - droppings. Changing the system took a lot of know how plus thinking of my pocket book. They used their knowledge and skills and got the repairs done while helping me get around without a car!! Kudos to them!!

Sk
Review №6

The crew at Waipio Auto Repair has always been courteous and professional. Fair and honest pricing for the work being done.

Er
Review №7

Our regular mechanic (family friend) is retiring, so we needed a good and honest mechanic near us. We found Waipio Auto Repair on YELP, and reviews were promising. Service Advisor Ray was very professional. He responded quickly and was able to accommodate us bringing in my wifes Acura on the date we requested. Ray called us promptly with an estimate before starting any work, and they were able to repair the power passenger side window and oil pan leak in less than a day. We have found our new go to repair shop!

Gl
Review №8

Our borrowed car was making a clunking sound that needed to be diagnosed and repaired quickly as we were departing for Kaua’i in two days. Ray and his crew squeezed us into their busy schedule first thing in the morning. They drove the car, identified the problem and corrected it. Their billing was more than fair. I highly recommend Waipio Auto Repair.

Re
Review №9

They return my car in worse condition than when I brought it in. Also, they didn’t want to help me resolve the problem after they messed up my car. Do not go here because the quality is very poor, it was only in frustration and aggravation.

Je
Review №10

Absolutely recommend Waipio Auto Repair. We purchased an island beater for our college-aged son. Of course it needed repairs. We tried calling numerous auto repair shops for service only to find out they dont service mini coopers or they would ghost us. We are so thankful to have found Waipio Auto Repair. They not only repaired the mini at 1/2 the price quoted by the local dealership service center, but followed up with us to check on how the car was running after the repairs. Waipio has added many, many more years onto the cars life!

Jo
Review №11

Thank you Waipio Auto Repair ! They do the oil change in my car, its done in a timely matter and Im back on the road . Thanks again :)

F
Review №12

Ray-Mahalo for fixing my car!Battery light on in my dash. Ok change battery...battery light still on. Look on YouTube and it’s electrical system more specifically the alternator so I call Waipio Auto Repair and Ray says he is booked but can fit me in the afternoon. Let me tell you they worked late that night to finish my car and it wasn’t easy (for me if I did it) they had move the radiator to get the alternator out and put the new one in. And did I mention they replaced my radiator fan that stopped working too. Great team there at Waipio Auto Repair so what are you waiting for give them/Ray a call!

St
Review №13

Got my car fixed here after the pully tensioner seized while driving. Excellent service, and excellent customer service! Fully recommend them for any work you need!

Th
Review №14

Hands down, the best shop Ive ever gone to. First time I went, they diagnosed the problem, then called me BEFORE doing any work, to make sure I was okay with the price. Ive taken my truck there every time since, and its always been great. Always a fair price, and always great work.

Al
Review №15

Easy check-in, quick service and friendly workers. Highly recommend!

St
Review №16

Ray is a stand up trustworthy person. This place is very fair and I will be continuing to take my car here for as long as I am on island

Le
Review №17

I have been taking my family’s (5) vehicles here for a few years now, and have come to trust them with all our different needs. They are friendly, knowledgeable, respectful and always follow up with me personally.Even now, during this difficult time, they called to make sure all our cars were operational. They have even done the research for issues that they don’t normally handle, to make sure I’m not being overcharged. I know that they have my back, and appreciate how much effort it takes a small family run business to compete with the larger ones.

Pa
Review №18

Been bringing in my truck for services and repairs for the last 10 yrs or so. Waipio Auto Repair is my go to shop because of their excellent service from diagnosis to finish repair. The staff are highly skilled and ASE certified. Their prices are very competitive and fair. They make you feel like family like checking up on you after repairs were completed to make sure everything is ok with your vehicle. Thanks to Jesse, Ray and staff. I definitely will be back when my truck needs services. Aloha Patrick R.

Ar
Review №19

Very helpful and understanding

Re
Review №20

I can not say enough about how satisfied I am with the quality of service that Ray and his team provide. I brought my car in to have the rear brakes replaced and a possible coolant leak. Within an hour of dropping my car off, Ray called to tell me that they had found the source of the leak and diagnosed the problem. My car was ready for pickup on the same day after having the radiator and brakes replaced. I know finding parts for my vehicle is not easy but Ray always makes sure that I’m taken care of. I appreciate their flexibility with taking my car in at the last minute for service and for getting me back on the road the same day.

Ch
Review №21

I called in about the problem I am having with my vehicle. Ray was so nice and helpful. He explained what could be the cause and called me back with prices. I feel good about bringing my vehicle in to be repaired.

Na
Review №22

Waipio Auto Repair did a great job on our car in a timely manner. They were very professional and courteous.

Mo
Review №23

I take all my family ‘s cars here, and appreciate the friendly and efficient service. They have had to deal with a lot of different issues with our many cars, and yet still manage to find solutions for each and every one. Not easy to find a mechanic (s) that you can trust and respect. Keep it up !

Ch
Review №24

I received a quote via Yelp based on a photo I submitted of a leak (power steering pressure hose). The work was done timely and I received updates throughout the process. The final price accurately matched the quote. Ill be back for future needs!

Jo
Review №25

Friendly and knowledgeable staff always give great service. No problem too large or small. Reasonable prices. I’m a very satisfied customer! Thanks

Ge
Review №26

Family friendly and fair. Quality work. I appreciate having a trusted auto shop when needed.

Ch
Review №27

Great shop, competitive pricing & always happy with Ray‘s work!

Ji
Review №28

Jay was very friendly and professional. He always kept us up to date The status of the repairs and prices. We were very pleased with the work he did and we will use Waipio Auto Repair for our auto needs.

Ro
Review №29

Great service, fast & efficient!! Friendly personals & very knowledgeable. They are very concerned about the work that was done & will check to see if everything went well. Thanks Ray & crew!

La
Review №30

I like coming to your shop, always pleasant, friendly and helpful. Whenever I have a question on my car, you folks are always there to answer any concerns or questions. I can just walk in and ask questions and you folks take the time to listen to my concerns about my car. Thank you guys for always being there.

Ke
Review №31

Great service. I called and they took my car in for oil change right away. They checked the vehicle and notified me of changing ac filters. They ordered the part and it was fixed within a couple hours.

vi
Review №32

Awesome service! Awesome people! I bring all my cars there: 1 Japanese and 3 German rides.

B
Review №33

Last minute appt and Ray was accommodating and made my wife feel great!!! Mahalos to Waipio Auto Repair.

Ti
Review №34

Only good things to say about Jesse and Waianae ... They definitely know what theyre doing! Theyve done excellent jobs on my Mercedes and my husbands Toyota T-100. ... Very professional, knowledgeable and courteous!

Sh
Review №35

They are always quick and easy to book my oil changes with. Great customer service and friendly staff.

Gl
Review №36

Ray at Waipio Auto was so helpful, courteous, professional and efficient.Thats why we go to Waipio Auto

Re
Review №37

Honest auto repair at fair prices. They will not do unnecessary repairs that you dont need. Jesse and Waialae are very dependable.

Na
Review №38

Ray was awesome, helped get some touches done on my car. Mahalo!

Ro
Review №39

Always willing to squeeze you in their very busy schedule. Very friendly & knowledgeable staff every time I bring my car in. Highly recommend!

Ed
Review №40

Very happy to recommend... finally a place I can trust!

Be
Review №41

I dont do 5 Stars very much. This is one of those few exceptions! Service, quality and turnaround time (considering how busy they were), was absolutely terrific. Waialae was very personable and very communicative. Im switching all my auto service over! Mahalo!

Ri
Review №42

The best auto service Ive ever experienced in Hawaii. Great service. HONEST, reliable, and very reasonable $.

ki
Review №43

Ever since I met Jesse and waialae at waipio my auto woes, have been taken care of, 5star service and workmanship, for me my family and friends were happy to part of waipio auto repair ohana, much mahalos for all they do!

Gl
Review №44

This place makes me disgusted. I took my car here in May 2016. They diagnosed it and supposedly fix the problem. A week later the problem happened again. I take it back to get it fix because they never fixed the problem in the first place. Took 2 weeks just to replace a hose and turns out, supposedly a hose that was worth $100. Rip off!!! And the problem still is occurring after giving them over a grand. This place is garbage. Overpriced!! Jesse, the manager was rude. He wasnt trying to help fix the car. Save yourself some time and money. Dont go here!!! I rate this zero stars if I could!!!

Ju
Review №45

Effortless experience with them, definitely recommend this company!!!

Ak
Review №46

Very Helpful Staff, I would recommend to anyone.

Ra
Review №47

Great service with detailed explanation of services.

Da
Review №48

Had similar experience as the review below would also rate 0 stars if possible. This guy has absolutely no integrity. Installed a cheap part that broke within a month, but was charged same cost as an OEM part. Repair bill over $1,000 was $ completely down the drain. Problem wasnt fixed AT ALL and this shop wouldnt refund. I expect this place will go out of business when they operate so dishonestly.Avoid this place like its the zika virus..

Je
Review №49

Had a sagging skid plate and they were the nearest auto shop, they took my car in right away and repaired it at no charge to me, in-and-out in 10 min!

Ta
Review №50

Work love

Information
11 Photos
50 Comments
4.8 Rating
  • Address:94-547 Ukeʻe Street #312, Waipahu, HI 96797, United States
  • Site:http://waipioautorepair.com/
  • Phone:+1 808-676-2886
Categories
  • Auto repair shop
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diagnostic center
  • Mechanic
  • Oil change service
  • Radiator repair service
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations