Great selection of fireplaces and doors with screens to fit any size opening.

We had a gas fireplace insert installed and although it warms up the family room it has always made a constant audible troubling noise that a technician was not able to fix.I would not use them again because there customer service once you make a purchase is deficient.

Awesome place with great service. Mike showed us around and educated us on the best way to remodel our fireplace. Definitely go here to take care of all your fireplace needs. These guys actually know what they are talking about. Thanks again!

Very customer friendly and really know their products.

Andrew was so helpful! Top notch sales department. Extremely helpful and responsive.

Very friendly & knowledgeable employee, nice choices of spas.

There is a reason that Buck Stove was recommended to us by many of our neighbors. The most impressive aspect of our experience with Buck was how helpful and informative they were.We wanted to purchase a fireplace insert. As with most people these days, we spent a lot of time on line researching various makes and models and found ourselves frustrated because the differences in functionality and cost are very subtle. As a last resort, we visited the Buck showroom and spoke with (more like interrogated) Steve about fireplace inserts and we were able to make a confident buying decision in about 20 minutes!!When it came time to install the fireplace insert, the two installers from Buck worked in an almost choreographed pattern. While one installer was installing the flue in the chimney, the other was assembling the insert. Just about the time the flue was done, the unit was ready to be connected to the gas and electric in the fireplace. In two hours, everything was up and running!! (I also took note of the fact that the installers went to great lengths to ensure that our new hardwood floors were protected during the installation process. They took all of the packaging and the old chimney screen with them.)The unexpected bonus in dealing with Buck was the referral we got for a contractor to do the stonework around the fireplace opening. He turned out to be, by far, the best contractor we have ever used in the last 50+ years!!In short, if you are going to make a sizeable investment in a product like a fireplace insert, just go to Buck and save yourself a lot of time and grief.

We purchased a gas log set at Buck Stove. They were helpful and patient explaining our options and going over prices. The process was easy and they recommended a great plumber to run the gas line to our fireplace. We love our new fireplace and use it all the time. Would definitely return to Buck Stove in the future.

We bought a gas insert from Ben at Buck Stove, who recommended Moe Abu of Moes Custom Fireplace and Design to remodel our fireplace at the same time. We highly recommend Moe as well if you are planning a remodel. Moe and Buck Stove work together often, so the install of the insert and remodel were seamless. We did have a hiccup with the gas insert when the blower was noisier than normal due to a metal chain vibrating inside. Buck Stove returned the next week to fix it and its been fine since.One critique is the service department was not as customer oriented as the sales department. First, both times I called, the phone rang for many minutes before someone answered. Second, I had to talk to Ben to get someone out to fix the noise; the service department wanted to schedule someone for a month later.But overall it was a very positive experience.

The people at Bucks Stove took the time to educate me over several visits, and also made a great recommendation for a stone mason for my project. The installation went incredibly smoothly and on schedule, and I love my new fireplace!

Called for service on a gas fireplace unit installed in 2014; wouldnt light. Dan was very professional, expert at his trade and was able to deduce the issue at hand very quickly; pesky spider had made its home in the pilot light mechanism. Problem solved! Thanks again!

After 3 years of Spare the Air days my wife and I decided to purchase a gas insert for our home. We visited Buckstove three times to view our options and gain insight into the direct and indirect cost. The staff was knowledgeable and never showed an attitude of here they come again . After purchasing the Jordan model, we were supplied information about the install and a template to ensure the modifications we needed to make were correct. On the day of the scheduled install we were called ahead to ensure we would be home and confirming the time. The install team showed up right on schedule. We love our insert and when ready to purchase a unit for the bedroom we will be returning back to Buckstove. Excellent service both at the sales and installation level.

We ended up not buying a gas fire insert because of the cost, but the staff was friendly and knowledgeable. One star deduction because their price was $100 more than another local place, though I would chose Buck over those weirdos.

Excellent experience, very patient in allowing us to choose the best one for us and the installation was a breeze. Very happy !

Fantastic job on installing our new gas fireplace insert. Installers were very professional and made sure to clean up when they were finished.

Nice people. Great selection of stoves

Nice selection of gas fireplace inserts and spas, friendly knowable people, too!

Very good customer service from my experience in 2016

A good place to buy a stove

Great service