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AutoZone Auto Parts
1801 E Center St, Warsaw, IN 46580, United States
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AutoZone Auto Parts
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En
Review №1

I highly recommend this location if your in the area, I had car problems and being from Chicago I didnt know the area but the manager and crew were very helpful and polite. They tried everything possible to help out. I felt welcomed

Ma
Review №2

This review is long overdue. We were visiting Warsaw from out of town over the summer when we had issues with our truck. Jamie from this store went out of his way to help us get our truck back on the road. We had over 650 miles to drive to get home and he really went above and beyond to help us. Kim was also very helpful. Thank you both for all of your help. We will pay it forward!

L
Review №3

This is always a great experience! The manager is amazing and the staff is always helpful. They dont waste your time, and if the associate helping you doesnt have the answer or understand what you need they get from someone who does. I like that when you go in to buy a part they make aware of additional items you might need. 👍👍👍

Ar
Review №4

Very knowledgeable about vehicle parts and quick service.

Mi
Review №5

Had no problems finding what I needed. And the employees were very adamant about me being happy with my purchase.

Cl
Review №6

Great service and real friendly people. They had the parts for my 1974 maverick grabber when everyone else was going to have to order.

Da
Review №7

The guys are very helpful and we had some fun at getting things figured out thats why I go there for parts

Ts
Review №8

Very helpful and friendly staff.Finally an Auto Parts store with the Aces in their place. Thank you for the help and AWESOME SERVICE.

Tr
Review №9

I purchased a battery from AutoZone from a polite man. Another man installed the battery quickly and was very friendly.

Ke
Review №10

I cant say enough positive things about the gentlemen who have helped me numerous times over the last six months or so...They always have a friendly attitude, and never seem to mind when I have more than one question.

Be
Review №11

I regret going here. Least friendly/helpful people of any parts store I have been in. Sorry your computer is wrong and the autozone website was accurate. Got what I needed, but not after being sold the wrong part and having my choice of emailing the receipt mean I wouldnt be getting my money back. What a joke. I had just left the store 3-5 minutes prior and was talking to the person that sold it to me. He felt very confident in my lack knowledge as he spun the monitor and pointed at the screen. Upon looking up the other trans info and seeing it was giving the same info/parts, he either realized something was wrong, or figured both were the same and I was dumber than he originally thought. His smug look has me thinking the latter.

Me
Review №12

Very knowledgeable and friendly. Definitely recommend and will go back

Ca
Review №13

If I could give them zero stars I would I ordered a part that I need and they told me it would be here by 3 pm I arrived at 5 pm and they said it was never ordered. Now Im stuck in their parking lot waiting for my husband to get here.

Th
Review №14

Not the smartest people. Saved myself $160 by diagnosing my vehicle on my own. Now it runs perfect.

Br
Review №15

Decent prices on some things

Tr
Review №16

Was super helpful needed a couple screws and my license plate changed. I just wanted to borrow the tool. The guy however just took care of it for me. I didnt have to ask. Thats true customer service.

Je
Review №17

Always willing to help with car or truck needs.

Br
Review №18

Almost always has what I need and if not they get it ordered and in stock pretty quick. My go-to place for parts.

Da
Review №19

Understaffed like everyone else.But I got what I went after.Jesus Saves

Be
Review №20

Outside of this one old dude...who takes forever to do anything aka type in your year,model etc the staff is great and if they dont have your part its either there by 5 or 10 am the next day.

Wi
Review №21

Best prices in town most times

To
Review №22

Needed a battery. They were very helpful.

Mi
Review №23

I didnt actually go inside this time. Just called and got some much needed information. Found my items and they made sure I was happy before I hung up.

Ke
Review №24

The workers are very nice and are really helpful

je
Review №25

Great place to get parts and the service is friendly and helpful.

Te
Review №26

This Warsaw, IN, store is in a class all it’s own! They are the BEST automotive store I’ve ever dealt with! Every time I go in, or call them for information they give it to me like I am right there at the store! I don’t even check with other automotive stores for price checking as they always without fail give me the best deal. Once I arrive at the store, they literally go out of there way to help me in the quickest & best manner, and in my book they always succeed. They’ve helped me with everything from most recently a new car battery, brakes & pads, to bulbs of all sorts, pure synthetic & regular types of oil, a variety of car filters, fuses, gas additives, windshield washer fluids, windshield wiper blades of all kinds, & many other items. When looking for any thing related to a car I call AutoZone & they always have what I need no matter what, it’s like it’s not an option for them not to carry an item which is just amazing since when you need something you obviously don’t really want to wait for it! They also keep the store neat & tidy & have trash receptacles outside near the entrance which is very smart!

As
Review №27

They were very helpful

Jo
Review №28

I love Autozone.... But Im a car guy. Lol

J
Review №29

Good customer service. But employees are kinda ignorant

Am
Review №30

Very friendly, and very helpful.Thank you!!

er
Review №31

Awesome part store the people is very helpful

Da
Review №32

Excellent customer service. Im especially thankful to Graydon for helping me change my license plate out. I have bilateral carpal tunnel and was not able to get the screws out of my plate to put my new one on. He helped me pick out new screws and put on my new plate for me. Very kind and helpful.

Je
Review №33

Always extremely friendly and helpful.

Ma
Review №34

They take good care of their costumers in helping them.

Ka
Review №35

I just got into Indiana from California and found out my headlight was out. I stopped into AutoZone not having a clue what I was looking for. Grayden D. Not only helped me with what I needed but he installed it as well. Her also told new about the area and was just super helpful and friendly. I honestly have never experienced such great customer service!

St
Review №36

Its autozone, better than some other places in town

Je
Review №37

Good quality parts

Z
Review №38

Had an issue with an oddball battery terminal. Jenny and Graydon were both wonderful to work with. Customer service was top notch and I appreciated the insight Graydon had to offer from what he had seen before. I’ll be sure to make autozone my next destination when I need car parts.

Th
Review №39

Best place for fast parts if you ask me. This locations is good on service depending on how busy they are. Do engine check and all that good stuff. I know the seasoned employees and managers by name now. Yes so there are more expensive here than walmart depends on what you buying.

Vi
Review №40

Katie was absolutely amazing! She truly new her stuff and helped me make informed decisions. Customers expect it Katie delivers!

Ma
Review №41

Friendly knowledgeable staff at this location.

Sh
Review №42

Went to looking for a truck battery. Was a little shocked by the prices. Otherwise a very good store.

MI
Review №43

WELL MY SON AND I FOUND WHAT WE NEEDED AND THATS ALWAYS A GOOD THING....

De
Review №44

Very friendly and helpful

Ji
Review №45

Guy could not figure out the computer out

Ri
Review №46

Good place for parts

Cr
Review №47

Awesome got what I needed n leant me a tool to help in the process ...love that place...

Je
Review №48

We had to make an emergency stop here as we were heading out of town because the car seemed like it was starting to over heat. I am glad this was located right where I needed it. They were inadequately staffed for the surprising number of customers there was on a weekday morning, so I was waiting with five kids in line and a dog barking in the car for quite some time. Ive worked retail and I understand that sometimes happens. They dont get more stars though because they didnt offer me a paper funnel to help me get antifreeze into my radiator in their parking lot. I didnt realize that was even a thing, until another customer offered me help in the parking lot (I am sure I looked like I needed it) and thought it was odd that they didnt give me one.

De
Review №49

Very helpful staff however they advertise Spanish speaking csr and half the time noone is there to help the Spanish speaking customers

Ma
Review №50

Always have to wait.

De
Review №51

I knew the price would be more than a discount retailer. In return, personal service and application onto the car by an employee made the visit worthwhile.

Ca
Review №52

Great help I was in and out

Pe
Review №53

Vary helpful people there friendly and always willing to help you find stuff or look at your car and help put windshield wipers on they are vary nice

Do
Review №54

Got parts on way in ten minutes

Ra
Review №55

They had what I needed in and out right away good service!

Mi
Review №56

I just went in to check the part I bought from a competitor,I bought a p/s pump but it a Lexus 96, and the p/s pump is running off manifold (in).The competitors pump smoked and squealed, sweet smelling white smoke.The guy Rick was helpfulThanks

Jo
Review №57

People who work there are nice and friendly. They help you find the parts you need to find for your vehicle quickly. They give expert advice and tips on how to change, fix, or the whereabouts of parts on your vehicle

D
Review №58

Very good service considering you dont have to pay them to check a battery or scan a fault code. The prices are fair and the quality is aligned with the prices. I use this store often and have never been disappointed.

Um
Review №59

Friendly and helpful staff.

Sh
Review №60

Its good place to get car stuff the price isnt to bad

CJ
Review №61

Awesome serviceZ. Needed a new battery and Richie helped me out, installed and I was on my way within 10 minutes.

ma
Review №62

I was helped today by Jodie & Jennifer. Both were super great. Typically leary of auto-shops, these 2 gave me full confidence of their knowledge and abilities and, while hopeful I dont need them in the future, I will return as needed.

De
Review №63

We called around town to the many auto parts stores and this one beat other prices by over $50. They ordered our parts from an hour away and our parts were waiting for us when we arrived. Every Staff member was welcoming and friendly plus we saved $21, a 10% discount because the buyer, my granddaughter, is a local EMT! Definitely the best and theyre open until 10:00 p.m.

Sa
Review №64

They are always super helpful!!!!

Co
Review №65

Its a good place as long as you get help from Rick he knows what hes doing and has helped me a lot of other people.

St
Review №66

Helpful staff, some free diagnostics, reasonable prices. Not as wide a selection as at some auto-parts stores, but still enough for most consumers needs.

jo
Review №67

Staff friendly but it take way too long to simply check out. It would have taken less time to drive across town to the competition.

De
Review №68

I would like to advise store staff be trained to ALWAYS ask, Whos next, please? I was cut off twice by people who came in AFTER I did! I patiently waited twenty minutes total on the four customers ahead of me, and the staff all knew I was waiting for a diagnostic test, too! I left the store before it could happen a third time.

Ka
Review №69

The staff were helpful in answering all of my questions and showing me the parts I would need.

St
Review №70

Ive recieved the wrong parts a few times but overall they have been good. Very helpful.

Th
Review №71

Great store they usually always do me right help sometimes is a little slow but always courteous and pretty decent prices like this parts store

Di
Review №72

Thanks to manager Jodie for assistance with 2 RV batteries she made certain we got Rick’s veteran discount. She walked her employee through the process and maintained a pleasant sense of humor.

Ra
Review №73

Good place to go

Ed
Review №74

Online ordering is great. No wait. Fast and friendly service

St
Review №75

Its a fantastic place to check out your own car and truck there really helpful

Ol
Review №76

Employees very rude, just spent a nice chunk of money in there on parts, came outside and my battery was dead, had my toddler with me and they wouldnt let me use a jumper box or cables.

Ed
Review №77

VGood people always👍

ro
Review №78

An associate met me as soon as I walked in and took me to the are with what I was looking for.

Ri
Review №79

Great people. Plenty of knowledge. ALL ways get the beat deal... Rockyq

Ka
Review №80

They got very busy after we got there but they were polite and efficient in helping us.

Za
Review №81

Has some very helpful employees, best management Ive seen, they are willing to go above and beyond to help you find what you need.

Ja
Review №82

Always willing to help...

Be
Review №83

Had an issue with the battery in my wifes SUV. They checked it out and replaced it under warranty. Good group of employees there!

Vo
Review №84

AutoZone Warsaw very helpful and usually have what you need if not they get it for you very quick at cheap price

Ro
Review №85

They are honest and they take care of you the only place I buy parts

Ro
Review №86

Great place excellent service the people are friendly I highly recommend it

We
Review №87

Cant beat a man willing to help in the cold weather to service a females car

Ri
Review №88

Great place for auto parts. nice helpful people great inventory

Da
Review №89

Price match

Ha
Review №90

Pros: Good service (see thoughts below) This location used to have a problem (years ago) with too few staff during busy times, but theyve really stepped up. Ive talked to 4 of the current staff and they are all courteous, know their products, and are willing to help.Example: A couple times now my check engine light was on (different vehicles, a year or so apart) so they did a free diagnostic. Told me the problem and gave me the problem codes. Now, dont expect them to drop everything and do a free diagnostic if theyre really busy (understandable). Last couple times Ive done that there was no expectation of a purchase and they were still nice about it. I appreciate that.Great prices, which pretty much always beat the other auto parts shops in town when Ive checked.Good quality: Over the years Ive purchased from them various fluids, tools, light bulbs, cleaning supplies, batteries, brake pads/drums/rotors, wipers, and a few other things, and Ive never had problems with quality or the wrong part ordered.Cons: Their type of customer-centric service can create a tunnel vision when the store gets busy. They dont always acknowledge when a customer comes in the door (at least not right away) because they are so focused on their current customer (more on this in thoughts). There seems to be a policy that the phone must always be answered, which can be distracting/annoying if the person answering is the one helping you.Thoughts: Im an IT (computer) guy. Im not a mechanic, or even a car fan, but Im learning. So with that in mind, heres a couple tips to pass on to those like me, who feel a deep sense of personal growth and accomplishment after they change their first burned out headlight.-AutoZone is not a service center, it is a parts store. If you arent familiar with cars and dont know what youre talking about, dont expect them to know either. They cant tell you what you need, but theyll sure get it for you when you find out what it is that you need. Oh, and dont expect them to install it for you.-Do some research on your problem. Dont just show up at the store and tell them something is wrong with the steering. If you or your friends cant help figure out whats wrong, there is this thing called Google that can help diagnose the issue. Depending on your needs they may be able to troubleshoot a bit, but dont get upset if they dont go as far as youd like.-Ask questions. Dont be too proud to ask what you think would be a stupid question. Ive saved myself a lot of time and trouble double checking if Id need anything else to change a part (half the time I usually do need another part I didnt know about).

Ba
Review №91

My goto place for auto parts and ect

An
Review №92

Didnt seem like they wanted to be bothered. So sorry you have to deal with the public until 10 pm.

Jo
Review №93

Good place to get the parts you need to repair your vehicle. Usually have some good deals to help save you money

Ma
Review №94

Great staff here and very knowledgeable. I am a DIY mechanic and these folks are my go to choice of parts stores in Warsaw.

to
Review №95

They try hard to get the right parts

M.
Review №96

Clean Store floor. Found what I needed. Good crew!!!!

Br
Review №97

Good store with plenty to offer. Customer service is good but they only keep 3 to 4 people on staff so weekends can be a problem if youre in a hurry.

Le
Review №98

Awsome service helps with anything you need even gave advice on places to get work done ill forsure be back for all my auto needs

Ja
Review №99

Very helpful in getting my part for my trailor

Je
Review №100

Always helpful and friendly but the loaner tool thing is lacking they have never had the tool to loan that I needed at that time

Information
18 Photos
100 Comments
4.2 Rating
  • Address:1801 E Center St, Warsaw, IN 46580, United States
  • Site:https://autozone.com/locations/in/warsaw/1801-e-center-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2562&y_source=1_MjQ3MTU3MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 574-269-7100
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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