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Sorg Nissan
2845 N Detroit St, Warsaw, IN 46582, United States
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Sorg Nissan
Comments
Ji
Review №1

I live in Fort Wayne. Was told the service at Sorg was worth the travel time. The referral couldn’t have been more accurate.Everything I do, Nissan related, moving forward, will be at this location.Sorg is 2nd to none!Job well done guys!Jimmie Rice

Gr
Review №2

After purchasing my car at Sorg Nissan, I discovered that Sorg was a no-hassle, friendly, customer-focused dealership. Although vehicles were marked to sell as-is with no flexibility in prices, the asking values the dealership had set for its cars were very fair given the great quality of the vehicles. The sales representatives were also very professional. Josh especially was great to work with and made the car buying experience awesome! I highly recommend Sorg for your next car dealership!

Ap
Review №3

Alex was knowledgeable and friendly. The staff went above to help me take care of me and be happy with purchase. Great experience!Thanks,April Goodman

Lo
Review №4

Called dealership ahead of time to make sure car online was there. They had it up front waiting for me. Test drove alone without any pressure. Loved the car, was in approved and out with all paperwork done within hour and half tops. Excellent experience and I love my new Nissan Kicks SR

Ty
Review №5

Past two times Ive gone out to them, they got me in and out asap. Bernie has great customer service

Fa
Review №6

I was in and back out very quick. The waiting room was clean and comfy. Everyone was friendly and polite.

Je
Review №7

Amazing service and everyone was helpful! Love my Nissan Rogue!!

Et
Review №8

This was honestly the best car buying experience Ive ever had I was literally in and out in an hour...... nothing was pushed on me and I honestly left paying less than I thought I would. Just keep doing what you are doing because its working.

Te
Review №9

Very good car dealership that treats you right. Was never pushy, answered all questions, didn’t make you sit very long and was friendly and helped me find a car that I liked and fit my budget. Highly recommend them and will return for my next vehicle.

pa
Review №10

Fantastic service. Walked in 45 minutes before closing and left with my car. I appreciate the extra effort they all took to get me on the road and moving. Highly recommend!!

Am
Review №11

My car wouldn’t start. It was loose battery cables! Sort tightened the cables at no charge.

Ra
Review №12

Pleasant service dept. to work with and repairs done in a timely manner.

R
Review №13

My experience yesterday at the Sorg Nissan Dealership here in Warsaw, It was a positive one as always. The service department always provides the very best service any customer could ever ask for. Bernie and his outstanding crew of expert technicians always go above and beyond to ensure customer satisfaction and yesterday’s experience was no different.I strongly recommend Sorg Nissan for the best quality vehicle’s and a service department who will always keep your Nissan purchase looking and running like it just came off the showroom floor.Thanks again to Bernie and his fine crew for a job well done.Rick Bradley

Jo
Review №14

I had work done Friday of last week. One was a recall and the rest of the service was regular oil change, etc. I took the car in the night before so they could work on it the next day. It was done by 11 the next morning, sooner than I expected. They are always on time and efficient in their work. I have never had any problems and as a single woman, I need someone I can rely on when it comes to me vehicle. Thanks Sorg!!

Ji
Review №15

Awesome buying experience with Nissan team. Would recommend them to friends and family!

Br
Review №16

Prompt, very knowledgeable, helpful, and not pushy. They didnt try to run my credit until they knew 100% I was buying a new vehicle, which I appreciate greatly.

Ry
Review №17

Sorg did a very fair trade in with my 112k 2015 Escape Titanium AWD it did have 2300 worth of unfixed body damage. They did estimate the damage higher but the 2018 Rogue I got at 36k miles with the midnight package looks amazing. I did discover flaking paint on my roof mounted rack it is fiberglass and the warranty I got for dings and dents normally wont cover it but the Sales Manger made the decision that Sorg Nissan will fix it at no cost to me. I am thrilled with Sorg Nissan and would and will buy certified used vehicles from them when I need to.

je
Review №18

Josh Ogden was very helpful with communicating all the information we needed. We live an hour away and he promptly answered all the questions we had making our auto purchase an easy one. We would definitely recommend him to anyone looking to purchase their next vehicle.

Br
Review №19

Great people. Great service. Great product.Everything went smooth from start to finish.Extremely pleased.

do
Review №20

I was very satisfied with the treatment I received while getting my Nissan Rogue serviced. I recommend their service department.

Br
Review №21

The Sorg team went out of their way to get my car cleaned up and looking great for my daughter to take to college. She loved the car.

Rh
Review №22

Your very welcome, I loved the service I received from you guys you were fast and friendly

Da
Review №23

Very friendly people! They answer every question that was ask and they gave different options that we can choice from. They made our experience of buying a vehicle very easy!

Ma
Review №24

Last week I was going to be traveling several miles the next day, when I heard a strange sound coming from my rear tire. Driving into the Service Department in Warsaw on same day, I found out they were booked-up for about two weeks. However, Bernie, Service Manager, asked if Id leave it over night and hed drive it at 6 a.m.the next morning to see if I could use it!! He found the problem and fixed it by 9 a.m., so I could drive it........Thank you and your superb team for going the extra mile to help!! Mary Lou McFarren

Je
Review №25

I am still enjoying free oil changes that came with new car purchase. I was expected at the appointment time and work (oil change) began promptly. I was shown the engine air filter and a replacement was suggested. It didnt really need replacement, but I did anyway as Im expecting some long distance travel soon. With filter and tire rotation, bill came to $37. My receipt included an itemized list of recommended preventive service at next (30k mile) service interval. If I were to authorize it all, my next free oil change would cost about $450.

Je
Review №26

Ryan Sark did a great job taking care of us. He along with Jose made everything quick and simple. I’d recommend going in and talking with Ryan for your next vehicle.

Ka
Review №27

Bernie and the entire crew were prompt and efficient and kind. Would absolutely recommend!

Lo
Review №28

Sorg Nissan in Warsaw, IN provided a great customer experience. Their entire team was professional, friendly and very responsive to our questions. If you are in the market for a dependable, stylish and quality vehicle, stop by and see the team at Sorg Nissan!

Review №29

I had to wait 20 min to be able to check in. The reception lady gave priority to in coming calls. The reception desk is in the middle of the workshop and it was difficult to hear what she was saying. But after that the service was fast and professional. The waiting room was comfortable and with many amenities

Sa
Review №30

Overall Im satisfied with this dealership, but the rogue I just bought- looks like Nissan didnt paint the hood correctly. 💯Has a big circle mark and Im hoping Sorg can fix that. 🙏💪

ce
Review №31

I had to wait 20 min to be able to check in. The reception lady gave priority to in coming calls. The reception desk is in the middle of the workshop and it was difficult to hear what she was saying. But after that the service was fast and professional. The waiting room was comfortable and with many amenities.

Ba
Review №32

My used car purchase from Sorg in Warsaw was an altogether pleasant, positive experience. Alex, Jose and Courtney were knowledgeable, helpful, patient and accommodating. I felt no pressure. The price was fair and (as of day two!) I love my new used Leaf Plus.

Ky
Review №33

We couldnt have been happier with Sorg Nissan. Josh and Jose made it a great experience buying our first Nissan. Great people!

Ke
Review №34

Excellent dealership. Professional, knowledgeable, competent and courteous no pressure. Thanks for asking.

Ma
Review №35

First time Nissan buyer who is blessed to live where Sorg Nissan came up first in rotation. I was connected to Alex by phone who took time with a few questions and, at our initial meeting, he had everything ready for test drive, etc. Everyone I encountered was friendly and welcoming, knowledgeable and efficient, which made the buying experience a little less anxiety laden! Thank you Alex and Jose for creating a hometown atmosphere for an easy buying experience!

Pa
Review №36

Quick easy car buying experience. No pressure and gave us a fair price for our trade.

Te
Review №37

Alex listened to what I wanted instead of pushing his ideas on me. He told me about HIS product instead of belittling the competition. He got me the exact car I wanted. Couldnt be more happy with my Altima!

Do
Review №38

We were happy with our experience buying a car from Sorg Nissan. Our salesperson, Michelle was thoughtful and able to answer all our questions. Thanks to her, it was a simple and painless (fairly) way to buy a new car.

Ab
Review №39

It was very easy not a long wait and they had free drinks + lounge area

Je
Review №40

This was my first time to use Sorg Nissan service department. I was able to get an appointment on the same day I called. The oil change and tire rotation took exactly 30 minutes so I was in and out in no time. Everyone was very friendly and observed covid protocols. It was a good experience and I look forward to more.

Ju
Review №41

The entire staff was very pleasant to deal with and also very helpful but we did not feel pressured to buy. Highly recommend them for your next auto buying experience. We got a great deal on a brand new car which we typically do not buy brand new. The car is beautiful and we love it!

To
Review №42

What a nice first visit to Sorg Nissan. Everyone I talked to was very nice and professional. I was pleased with the service, cost of service, and the time it took for the service. I would definately recommend Sorg Nissan to all my friends.

Ca
Review №43

Bought a 2021 Rogue June 9th . Feel treated fairly !!

Na
Review №44

The team a Sorg Nissan made us feel comfortable, answered all of our questions, and assisted me in get the best possible deal for my new car. Would definitely recommend.

Jo
Review №45

Very polite and non pushy. I did my research before I went in and was treated with much respect. Team is very helpful even after the sale was completed.

De
Review №46

I can’t say enough good things about your Service Department! I had a question and the gentleman gave a very thorough answer - I really appreciate your employees in Service! Definitely 10 out of 10!

Ja
Review №47

Very nice dealership. Efficient service department. Highly recommend.

Br
Review №48

I really appreciated how Michelle and Josh worked with me, my sister, and my mom to help find vehicles that made sense for us. They were very patient, kind, understanding, and very good listeners - I value that deeply.

St
Review №49

Very smooth, no pressure experience! Called and set up an appointment to see a specific vehicle and all was ready upon arrival. Really appreciated the genuinely friendly treatment and interactions.

Pa
Review №50

Talked to Bernie in re buying a new car vs. leasing. Based on the questions he asked us, we decided to buy. Then, Bernie referred us to Josh, in sales. Josh was very pleasant, patient and accommodating, making the whole sales experience extremely pain free. As I told Josh, this is our fourth Nissan. We are sold on Nissan, and we’re sold n Sorg! We don’t even bother checking dealerships elsewhere. A big thumbs up for both Bernie and Josh!

Da
Review №51

Oil change was done as expected. One unexpected additional item was the battery terminal was replaced as a courtesy due to corrosion. Did not realize until i reviewed my invoice when I returned home and realized there was no charge. Great customer service!

Sh
Review №52

Toby and Angie thank you for the no nonsense customer service. Jose appreciate the speediness and professional service you provided the experience was refreshing. Kevin and the rest of the staff were inviting informative and attentive to the safety and needs of the times we are living in. A++. Service and knowledge. Thank you!

Di
Review №53

Josh was great to work with! No pressure and very knowledgeable!

Tr
Review №54

When we traded in out old vehicle the salesman couldnt get my plate off so he said service would take care of removing it and call me. I stopped after 4 days only to find out they sold my old vehicle with my plate still on it. I was also told they would call me when the new set of keys were ready, never called, I stopped and turns out theyre always in stock and it couldve been made when we bought it. Your sales staff are uneducated and there seems to be a lack of caring and communication.

Be
Review №55

I have been coming here since I purchased the vehicle 5 years ago. Absolutely the best service department! Thank you, Bernie!

Sa
Review №56

I bought my nissan rogue sv on a Saturday.They had everything ready for me.Once I got home, I noticed that the hood was painted incorrectly- whoever painted it messed up.I contacted SORG right away and took it to them a couple days later, so they can look at it.They will get this corrected for me.They gave me a loaner vehicle while mine gets re-painted.

Li
Review №57

Great, fast, friendly and sincere service .. was assured I would not be sold a vehicle that they would not sell to their family members.

Sa
Review №58

Super helpful and quick, they are just all-around friendly.

Gr
Review №59

Had a wonderful experience, first ever at a car dealership, and would definitely recommend this dealership to family and friends. (As a matter of fact I already have recommended Sorg Nissan to friends) The atmosphere was professional yet friendly. I left knowing I had received a fair deal, and their attention to my needs was exceptional. Will definitely return there for future automotive needs.

Mi
Review №60

Due to miscalculation on my part, I was late for my service appointment with my Leaf. They were so understanding and even placed my car on the supercharger so I had enough charge to return home (which is 83 miles away) Thank you to the mechanic who serviced my vehicle today and Bernie for being so efficient even though I totally wrecked his schedule! I will definitely try to get my act together next time!

Li
Review №61

Everyone was helpful and not pushy. Got me in my new vehicle fast.

Th
Review №62

Great to excellent! Glad we stopped at Sorg Nissan. Customer Service was much appreciated-our daughter bought a Rogue here a year ago and also experienced great service.

B
Review №63

Easily accessible. Good selection of inventory. Nice facility. Alex was not aggressive and was very helpful. We would probably visit them again.

Le
Review №64

I went into the dealership preparing for a painful experience as is the case with most car dealerships. Alejandro was my sales rep and he made my sales experience painless and seamless. There was no run around and made the entire experience pleasant. In my journey for a new vehicle I also found an automotive family. I will be coming back to Sorg nissan for all my future car needs.

LE
Review №65

They did a good job on my transmission,and helped me out.so very thankful

Li
Review №66

We were looking for a newer vehicle, we stopped to look at one and from there on everyone was ver courteous, great people to deal with, we were in and out in about 1 1/2 hrs, drove off in the car we wanted. Great expierence, very happy with the dealership!

Ge
Review №67

We had a great experience at NissanMichaell Garro was very nice and informative she let us drive different cars and answered all our questions. we would definitely come back when were ready for a new car

Ko
Review №68

Very helpful people at sorg Nissan made buying a car super easy would highly recommend!!!

Ji
Review №69

From my first initial email contact to final delivery Michaell was willing to answer my questions and did so promptly. I was never pressured into a quick decision. Michaell first introduced the car by having me in the driver’s seat as she explained many of the features. This gave me a chance to know what the car had as far as technology and amenities. When I was ready to close the deal there was no hurry in the process. Michaell again put me in the driver’s seat and went through the features before I drove away. Each step from talking with Michaell to Jose’ in finance to Bernie in service was a steady, unhurried process. I was assured that any questions I had after the sale were welcome and I could email, call, or stop by. Choose Sorg Nissan as your next dealer for that next car purchase.

B&
Review №70

A PLUS DEALER WOULD HIGHLEY RECOMMEND THEM TO ANY ONE LOOKING FOR A NEW CAR OR A NICE USED CAR .WE LOVE OUR NEW ROGUE THE COLOR SOLD THE CAR ALONG WITH ALL THE GREAT FEATURES AGAIN THANK YOU BOB & DEB REAVIS

Jo
Review №71

Very friendly and a great experience.

Ry
Review №72

I am from Ohio and was visiting a friend in Warsaw. Ended up losing my key fob but had a spare one that needed programmed. The service department squeezed me in with basically zero notice and got me up and running within thirty minutes. Not to mention, it was an extremely great value. I was expecting to take a significant hit to the wallet. Service was excellent. Pricing was more than fair. I highly recommend this dealership to anyone and everyone. Would also like to publicly thank everyone I dealt with today. Amazing people

Sa
Review №73

Quality vehicle at a great price. Gabe gave us excellent customer service. He explained everything to us. He taught us all about our new vehicle. Jose took care of the financing quickly with the utmost professionalism. We would definitely go back!

Ka
Review №74

Sorg Nissan is a great place! We bought our car with no hassles and have continued maintenance upkeep on it. The people are so friendly and they do an excellent job. Its never terribly expensive either on our maintenance. I will recommend in the future and I already have in the past. Thank you Sorg Nissan!!

Tr
Review №75

I have purchased 2 cars from Sorg Nissan in Warsaw. They are great people to deal with! They are very friendly, and did not push me into anything. They answered all our questions, and concerns. Alex and Jose both made the entire transaction smooth and we did not have to hang around for hours!! I highly recommend Sorg Nissan!

va
Review №76

Great place. Very good service. It was a pleasure to deal with service manager Bernard Koch. Thank you so much!

An
Review №77

Sorg Nissan changed my oil and replaced the filter same day I called in. They do a great job of letting you know of anything else needed for maintenance of your car too.

To
Review №78

I had trouble with my vehicle from another dealership where I purchased the vehicle but sorg Nissan in Warsaw got my vehicle in almost immediately to help figure out the problem. Bernard from the service department was very helpful, kind, and the type of person I would want to work on my vehicle. I will highly recommend and will come to them for all my future repairs.

Ri
Review №79

Same issue happened twice times after repairing, but lighter, when made a left turn, improved for sure.Have to say the first service of engine light inspection ($115) should not be charged, they are not related to server shake and jerk problem when speed is under 20 mph. and not be required to check.And service manager only told me via phone that the cost for replacing left rear bearing and oil change is around $340...but finally have to pay $544.

Gr
Review №80

I had some routine service done. I really like their service department. I have a strong electrical/mechanical background and I recognize a service team who cares about a long-term relationship with their customers. Thats the way a business should be run.

Am
Review №81

Quick service, and well done!

Th
Review №82

Super accommodating and very friendly service. In and out in the blink of an eye.

No
Review №83

Nicest people at Sorg Nissan and the fairest that we have met have done a lot of business with them and will go back

Ke
Review №84

Purchasing a vehicle here was pleasant. Alex was nice and super helpful when it came to questions about the vehicle. Jose set us up with financing, and he was nice and efficient. I was also introduced to the service manager, Bernie, who was pleasant as well. Overall, Im happy I went here.

Me
Review №85

We had a wonderful experience buying our suv here! We were never pressured and the sales man was very informative about the suvs we looked at! Definitely would come back for future vehicle purchases!

De
Review №86

Always timely, professional and honest. Service is great, never have had a problem.

Ma
Review №87

The easiest and best experience Ive had when trading vehicles. There was no BS, just friendly, honest, and knowledgeable associates. We will buy there again!

Je
Review №88

This was the best car buying experience I have ever had, hands down. Every aspect of buying the car, from the time I found it on line, taking it for a test drive and purchasing the vehicle, and everyone I came in contact with at Sorg Nissan, made this car buying experience easy, and free from pressure, and quick. I highly recommend anyone who is looking for a new or used car, to use Sorg Nissan, you’ll never regret it. I will definitely use them in the future.

Th
Review №89

Very 🙂 nice place and svc

Ch
Review №90

Wonderful dealership. Great sales people. Low pressure. Bernie the service manager is so wonderful and honest.

Sc
Review №91

Oil Change, Tire Rotation: They started right at my appointment time and was finished sooner than I anticipated. Great Friendly service!

Te
Review №92

Toby & Angie, Thanks for everything, Versa was detailed top notch. Trent is very excited and nervous about his first car, it is now in Illinois.

Ra
Review №93

I recently purchased an Altima from Sorg and could not be happier! Very friendly and professional from the first phone call with Courtney to working with Alex in sales and Jose in financing. It was a very smooth process with no pressure. I got a great car and a great deal! I highly recommend Sorg Nissan!

Ma
Review №94

The service was quick as usual for just an oil change and tire rotation.I am disappointed however in the fact that there was a sign at service requesting everyone wear masks and social distance when inside and upon entering, I realized no other guests were wearing masks and neither were the employees. Being the only person wearing a mask in the whole waiting area/front area made me feel like the employees don’t care about the well being of their customers.When I went to pay, the cashier had a bad attitude and seemed like she didn’t want to be there.I’m hoping I don’t have any issues with my car for the remainder of the COVID-19 pandemic because I will take my Nissan to another dealership if needed.

Ch
Review №95

I always get great service at Sorg which is why I drive over an hour to get there, even though there is another dealer 10min from my house.

Bo
Review №96

I made an unscheduled service call to Sorg Nissan yesterday to request a last minute oil change and my wish was granted with a smile and quick speedy service. I got not only the quick oil change but also a tire rotation and recall repair on my backup camera system. The entire process took less than an hour. A big Thanks to Bernies crew for their high quality professional work. The family of Sorg Nissan in my view are dedicated professionals who go that extra mile to ensure customer satisfaction.

An
Review №97

Their help made my car-buying experience very easy without any stress. Low-key sales approach was appreciated.

to
Review №98

Easiest and fastest car buying experience ever from reaching out by email to Courtney to Alex and Jose guiding us through the paper work at the dealer. Good job to all !

DT
Review №99

Sorg goes the extra mile. Literally! They picked my car up on Wednesday evening and left me a loaner. Did the required service on Thursday and returned my car that evening. All was taken care of without me even leaving my home! Bernie, their Service Manager, is top notch. He gets things done in a friendly, effective, and efficient manner. I highly reccomend Sorg for both their sales and service!

Ki
Review №100

Bernie does a great job!

Information
45 Photos
100 Comments
4.8 Rating
  • Address:2845 N Detroit St, Warsaw, IN 46582, United States
  • Site:http://sorgnissan.com/
  • Phone:+1 574-267-5850
Categories
  • Auto parts store
  • Car dealer
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–1PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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