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Boost Mobile
1503 E San Marnan Dr Ste B, Waterloo, IA 50702, United States
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Boost Mobile

Comments
Da
Review №1

Gina the store manager is awesome very helpful shes a Rockstar 10 out of 10 all around

Li
Review №2

I stop there Saturday with a friend that has a problem with the fine and the while lady I didnt know her name was very unpolite, star yelling at me and talking with not a good attitude because I toll her my friend was there Friday and so.eone make him pay his.month again, she didnt told him that the tower of internet wasnt working well and told him he needs to pay to activate the phone when he already paid a prepaid on family dollar. So if she doesnt want to treat people well when someone stop there with a problem with the phone I dont know why she works there. Im glam I change to Verizon years ago, and hopefully my friend switch too ...

Ki
Review №3

Staff very knowledgeable

Bo
Review №4

The service is good and doesnt take too long to speak to a representative (live) person. Very helpful and very professional.

Th
Review №5

Girl did me up easy and fast

Sh
Review №6

Gina was amazing ❤️I called about what deals they had if I switched from At@T and she explained in great detail. So her iam getting a new LG 5!thank you so much Boost Mobile 📱 Gina is very knowledgeable and an awesome customer service representative! ♥️

sc
Review №7

Service is okay. Decent internet speeds. Horrific customer service. They will help you solve your problem, however, they are anything but timely and the representatives aren’t friendly or well mannered.

De
Review №8

Boost just isnt for me any longer. Your unlimited internet speed isnt what it should be. You slow down my speed telling me Ive reached my limit of data usage. Unlimited means just that, UNLIMITED! I WILL NOT be continuing with this service oncemonthly has expired.

Da
Review №9

I switched from metro to boost about a month ago, got a brand new iPhone 7 for only $29. Unlimited service is great and fast

Jo
Review №10

Staff was helpful and answered all the questions I had

Ja
Review №11

Had my phone for a week and got a crack in the screen called the replace it with the insurance and they want to charge me a 50.00 dollar deductible witch is out rages with what is going on in the world I will tell every one how they do business and never recommend them to anyone I know

Ar
Review №12

Check them out! Wide variety of cases and other cellphone accessories! They take care of you before,during, and after the sale. Not only do they offer boost mobile phone service, but they repair laptops as well! Best Place in Town!!!!!!!!

Sh
Review №13

Elite Mobile a Coustomer Service Representative for Boost Mobile, where helpful, polite and fast at Crossroads Mall.

Mi
Review №14

Extremely helpful! The store manager was very knowledgeable and helped me with a frozen phone.

Cr
Review №15

Poor managment, id give 0 stars but thats not an option! This was my first time in a boost store and I will never go to a boost store again, bust buy is the place to go people! The phones are cheaper and they will activate your phone for free! Unlike boost who charges $28!!! And some bogus insurance thats manditory? If im buying a phone out right and do not want to purchase insurance, it shouldnt be mandatory!

Ar
Review №16

Very nice and polite and knowledgeable

Ab
Review №17

Customer service wont answer. No one is available through chat. All I want is my account number!

Ri
Review №18

Arrived and was greeted by employee, but he really didnt seem to want to be hands on. Evident by being glued to his chair. No recommendations but answered questions, except with my 32 gb id be purchasing he claimed it really be 26gb which I understood. Got home, Bam its really 16 gb! Nice. Setting up my account he mispelled my name, and entered a random birthday. Seems to care. Was finishing up and he stated I got a free month of insurance and 6 of tidal. Got home, and getting my phone set up I signed up to boost and fixed the errors, but wait theres more! My $50 plan said$57 must be a common buisness practice to charge for a free month. Manage to remove the add on to avoid making a trip next month to inquire why i was charged $7 more dollars again. Im a reasonable guy and 1 star seems reasonable for the misinformation, hands on account set up, and nice extra $7 charge. Place looked clean at least ditto.

ga
Review №19

Very great service! friendly staff, great deal

An
Review №20

Easy and Convenient Site. Good customer service.

Te
Review №21

Excellent customer service. Good quality product and service.

Ha
Review №22

Good service

sh
Review №23

Great place to shop phones an accessories

Ca
Review №24

They are usual friendly. They do have a big problem opening up on time though. This is the 3rd time i will have to make a second trip to the storeThey are supposed to open at 10 and still havent opened. Very frustrating!!!

Is
Review №25

Friendly staff, very affordable and knowledgeable

ke
Review №26

GREAT BUSINESS, FRIENDLY AND KNOWLEDGEABLE STAFF, A+++

jo
Review №27

Great place for anything phone related

ch
Review №28

Associates there can be very rude and I was looking to do a new plan for my child Im personally Im with AT&T

Ke
Review №29

Great unlimited plans

yo
Review №30

Great place for prepaid

Jo
Review №31

Very honest and helpful place

Je
Review №32

Nice place

Gr
Review №33

Have no answers to questions

PJ
Review №34

Ok service

re
Review №35

Great place

ke
Review №36

Great service, trustworthy

Sh
Review №37

Helped

sh
Review №38

Great plans

Lo
Review №39

Prices are good.

ja
Review №40

Great

Vi
Review №41

Coming in tomorrow

Se
Review №42

Helpful

fr
Review №43

Fun

Ti
Review №44

Love it

DZ
Review №45

Very helpful,

Information
4 Photos
45 Comments
4 Rating
  • Address:1503 E San Marnan Dr Ste B, Waterloo, IA 50702, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001Bs3D3AAJ
  • Phone:+1 319-505-2814
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7:30PM
  • Wednesday:10AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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