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Family Dollar
146 Arsenal St, Watertown, NY 13601, United States
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Family Dollar
Comments
Se
Review №1

They have a good selection best bet is checking the deals out

lu
Review №2

The night manager (w shaved hair & lady w gray hair/glasses at register) gave wonderful customer service. We had a question on a product and they really went out of their way to help us, we will return thanks!

Na
Review №3

Staff and shopping are excellent .very good experience.

ho
Review №4

Shay is the best there is. So Friendly and on top of everything

Du
Review №5

Definitely the place to go when everyone else is out of something your looking for. Friendly staff and decent prices, what else do you need?

Je
Review №6

So I went to grab a few things I needed from family dollar last night and the manager of the store actually rang up my purchase. Really nice guy, always friendly with families and their children. The defining factor for me when it came to his personal character assessment...lol, was when he rang me up for the same item twice. I immediately noticed something was off about the price and said as much. He disagreed. So I then went just outside the front door to check my receipt and my items. Sure enough there was an item he charged me twice for. I went back in and brought it too his attention. He politely requested that I give him a moment to go check the cameras so that he could confirm this. I instantly wanted to take offence, thinking really man, you think Im gonna try and rip you off for 3$....! At the same time I realized that its clearly a part of protocol for him to check. A moment later he came back and refunded my money without question and a warm smile. This is how things should always be handled. This man exorcised appropriate conduct in handling the situation. I can appreciate that and am thankful for his efforts.

Ed
Review №7

Very nice and the people are very helpful.

Ro
Review №8

Exactly what u expect

Ma
Review №9

Sometimes its nice to have some place to go get stuff without having to go out to Walmart and Target.

La
Review №10

Unfortunately, I have to say how disrespectful The employees were today. They made my sister leave her bag up in the front on the store while two other people clearly had bags larger and as larger as hers walking around. We felt very discriminated against.

Ca
Review №11

This is a good place to get what you need for a good price

Sh
Review №12

DONT SHOP THERE!! IF YOU PARK IN THE PARKING LOT THEY HAVE PEOPLE WAITING TO TOW YOUR CAR!! IF you see these two DB sitting in the parking lot better watch out. They make you pay them $25 cash to take their stuff off of your car.

Ni
Review №13

The clientele leave something to be desired, but the employees are great.

Jo
Review №14

Another very nice trip to my downtown family dollar this Friday.my wife found everything that she needed with ease, as usually.the manager Jamie is a nice respected man and does his job profsion aly.I have to give them a five-star based on the managers performance and friendliness of the staff. Which all were in guidelines of the corona 19 rules..

Ri
Review №15

Really convenient for me

Mi
Review №16

They are good and prices are good

Mi
Review №17

Its a dollar store.. lots of random items

Ri
Review №18

Awesome custo service friendly and courteous good emyees

Ta
Review №19

Friendly staff. But did not have either item in stock I was looking for. I did how ever find other items I was not looking for. Bonus!

Ci
Review №20

I love going in there for theyre pretty friendly and affordable lol and just a nice location!!! Easy to get to!!

Wi
Review №21

Good and friendly staff.

Sa
Review №22

Staff is very helpful and curtious

Me
Review №23

Very. Nice

Ma
Review №24

Shannon gave me the best service. I always feel welcomed and like family when i come there. Thank u very much family dollars

Ho
Review №25

Chain store. Many people live and work in the area so its nice for them to have a place to shop within walking distance. They have a limited selection but its good for a quick trip.

Ho
Review №26

This is my go to store to grab little things I need between regular shopping trips to the grocery store, mall, etc. Easy in and out.

Em
Review №27

Ive literally been waited on and tested it: will this customer service associate cash me out without a single word? Yup!!! They certainly will. No have a nice day, did you find everything okay, etc. But I havent been back since the last time I was there, the cash out process IS a JOKE, and not a good one. You WILL stand there 5-15 minutes waiting for an employee to be ready to cash you out. Ive contemplated leaving my basket right in line and leaving before this incident.Someones always counting down their drawer, waiting on a manager to open the safe, put a code in, etc. 2 months ago I among a crowd, literally stood there while 2 girls behind the counter chatted it up complaining about another employee that wasnt there. They saw the growing line while the older male cashier waited on everyone, they waited for him to put his code in. While one was going off the clock. They were rude and I made it clear he needs to clean house starting with those younger female cashiers. They just smirked to each other. He made a bland excuse for them. Havent been back, wont go back, not even to break a bill for the laundry mat around the corner... I will drive past it, through the square or down arsenal on a weekday afternoon, before Ill ever go there again.

Da
Review №28

The guy that runs this store does a great job. Big service for the walking community.

Da
Review №29

I like this store because its a in expensive store to shop at.

Ju
Review №30

Friendly and hard working staff. Always a smile and genuinely care about you

Je
Review №31

Great store to get some quick last minute things

Ly
Review №32

Manager. Zack is calling Crossmans Towing and Taking a kickback on the tow jobs. He texts the towing company to grab peoples vehicles if they do not come into family dollar. He is making 100s of dollars a week on just the tow jobs on top of his pay from Family Dollar Inc!! You should find better Management at your stores!!!

Ca
Review №33

Great store to get different variety of stuff and great prices!

Je
Review №34

Staff is super nice and helpful.

Sa
Review №35

I go every day. The procedure are affordable and the staff are so kind. Never to busy.

Jo
Review №36

Awesome little store, great customer service, everything is easy to find

Ca
Review №37

Its a great place to shop and the people are really friendly that work there.

Te
Review №38

Friendly staff and amazing and courteous customer service i am a regular customer

Re
Review №39

Love this place everyone always where I get my shirts well this is the place

st
Review №40

Very easy to find what you need in the store

Do
Review №41

Has what I need for a fair price; friendly associates, especially Shannon who always greets me with a smile and friendly countenance

St
Review №42

Lots of stuff cant find in a lot of places.Affordable

JO
Review №43

Thay dont accept only certain credit cards. My card is a Mastercard..🤔🤔

Ru
Review №44

Very convenient and very helpful customer service

Bo
Review №45

I used to shop at this store daily but manager Zack or whoever, he is rude. I will go to dollar general they treat me better for sure!!

Me
Review №46

Always friendly and great merchandise.

Do
Review №47

Its conveniently located but a hole in the wall. It needs major renovating. We had a major rain storm and you could still see where it flooded inside.

Sh
Review №48

I work here. Lol not a bad place

S
Review №49

Manager, Zack, is something else. He is rude. He should be fired. Ill never shop at this location again because of him. He should be fired and transferred to Siberia. Bad Experience!!

An
Review №50

Great staff and a good management team. Never had an issue here.

Ti
Review №51

Polite people good variety.

An
Review №52

Plentyfull

Lo
Review №53

I can typically find alot of what i need here (cafe bustello) and the staff is friendly.

jo
Review №54

Great store good people

Je
Review №55

Its a good place to shop.

Le
Review №56

NO PUBLIC RESTROOM, WOULD NOT LET ME USE IT AND I HAD DIARHEA, HOW RUDE !

pa
Review №57

Clean

jo
Review №58

Friendly, helpful, and great customer service

Fr
Review №59

Fast friendly place to shop.

St
Review №60

Wide Variety of Products!! but they really need more cashiers... Check Out is very slow do to this....

Ag
Review №61

Nice

Ja
Review №62

Clean store lots of variety employees slow

Ka
Review №63

Basic essentials for less.

Li
Review №64

Cant take carts to car!

Sa
Review №65

Disgusting, unclean, and rude unprofessional staff! !

Ro
Review №66

Very friendly and helpful

Ti
Review №67

Great place

co
Review №68

Fair prices

OG
Review №69

Kris was the best

Da
Review №70

Everyone is rude at location. Ill shop at Dollar General. Needs a house cleaning from upper management down to clerks!! For Sure

Ch
Review №71

Dirty store

Te
Review №72

Good

si
Review №73

This place sucks

Information
21 Photos
73 Comments
3.9 Rating
  • Address:146 Arsenal St, Watertown, NY 13601, United States
  • Site:https://familydollar.com/locations/ny/watertown/24065/
  • Phone:+1 315-221-7063
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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