My son was quoted one price, but at closing had a completely different price on the loan paperwork. I was there when the original amount was quoted, but I was not there when he returned the following day to purchase the vehicle. Now the general manager lies about the originally quoted price and refuses to return my calls and emails. This business is not worth your time, or their lies. Avoid at all costs. Bait and switch is clearly their main way of doing business and ripping off consumers. I wish there was a rating lower than 1.

Great people, and great services, everything I’ve heard about this place was wrong!! The staff really cares and will help you!!! The cars are nice and drive well!!! Definitely would recommend byrider Waukesha to my friends and family!!! Mike D!!!

Chelsea was the best and the service was great she helped me find a very great car for a reasonable price. The pricess was quick and efficient and i was very happy at the end. I would recommend jdryder to my friends and family in the future.

Worked with Me even when I was not sure what I wanted to do. dont have good credit and they put me into a car Im very happy with. worked with Me even whrn I was difficult I want to thank u for everything u did even dealing with me

My experience at byrider was great! Cameron was great very accommodating and friendly would definitely recommend!

Garry S. was super helpful in helping me find the right car that fits my needs.

Go see Hanna, Misti and Chelsea! They areVery proactive, and pressure free. They listen to what you are looking for, and they will find the perfect vehicle at a great value. They are extremely knowledgeable in providing comparative data between make and model options, that we would have never known, which will allow you to eventually make a fantastic choice. An exceptional experience followed by AMAZING customer service!!

I received great service. They really worked with me and helped me get into a new vehicle. Im happy with my purchase! Vitoria is an awesome sales woman.

Just when I thought I tried all I could to get into a new Vehicle, Chris reassured me that it was still possible. This has been the best car buying experience that i have ever encountered. I really appreciate the J.D Byrider family. Thanks again

The car buying experience is always nerve-wracking and to walk into a dealership when you know you need a reliable car, but your credit is going to make it harder, is downright stressful! As soon as I walked in the door I was greeted by Vitoria Hilliard who made the entire process FUN! Her customer service is warm and welcoming, shes a great people-person! Vitoria talks to you like a person, in a casual way that makes you feel like youre not alone in the circumstances that brought you in. There was an easy-to-understand explanation for every step which made me feel included and in control of the process. With Vitorias help, I got into an SUV that will fit our familys needs and feel confident that this experience will help support, not hinder, my future. 10/10 recommend!

If I can go lower then a 1 star I would. They paint a picture for you about how amazing the experience will be with buying a vehicle with them and then not even 4 months later after buying the vehicle it breaks down on you in the middle of the freeway with you 9 months pregnant and your 3 year old daughter in the back seat. And after being told you have the warranty that it will be towed you find out you have to pay out of pocket for it then wait to get reimbursed. Then they refused to help out but they make sure they still get there payments from you even tho they won’t do anything to help you.

Misti, Hannah and Chelsea were amazing. They have great customer service and were understanding on a people perspective rather than business. Definitely the spot to go to if you’re looking for a first timer or an upgrade!!!

Chirs was very helpful and patient with me helping find what was a best fit for me the staff were very welcoming and helpful I appreciate the hospitality I received provided me with all I needed to know information about the company cars etc really thankful for my experience and my new car

Got a great car! Go see Chelsea she works with you!

What a wonderful experience in my time of need, Chris, Missionary and Chelsea were consummate professionals and got me into what I needed and actually wanted. #Salude

Victoria was a awesome sales her attitude and her expertise was amazing. She is patient and so sweet. She is very understanding and willing to go the extra mile. Thank you Victoria I couldnt have done it with out your help. This is the place to be. Best customer service award to you and your mgr and employees

Go team go come check out Chelsea and Gary and get yourself in a nice clean affordable vehicle today big thumbs up!!

Awesome car buying experience. Chelsea and chris helped me out tremendously. I was able to get a car that day

The staff was friendly it was a process because of short staffing but overall got a good car

Just when I thought all hope was lost, Chris restored my mindset and assured me that it was still possible. Extremely glad it worked out. The J.D Byrider family is awesome.

Go team Go!!!!! If you need a reliable vehicle go see Chelsea at Byrider Waukesha. She got me in the right vehicle and I love it!!!

Go see Chelsea shes the best fast quick n easy approval great experience glad i chose them for my new car 🚗 #BEEPBEEP

I truly enjoyed my experience with Byrider. Trinity Saffold was a great help to me. Wonderful customer service skills, and she made sure that I would be satisfied!

Chris was fast and knowledgeable in and out 2hr

Chelsea was great and understanding. I would recommend coming to the waukesha location.

Friendly staff who will take the time to help you out! Best customer service ever!! Ms Pierson was super friendly and super helpful to get me into the vehicle I wanted!!

I’m so happy I came to Byrider they helped me out and I loveeee my new carrrrrrr .

I got a great a vehicle from byrider in Waukesha. Chelsea and Chris got me a great vehicle

The sales staff is outstanding and thank you for the good service.

This location is amazing. They took care of all my needs. Very patient. Car was great and the price was amazing. I would definitely recommend this location

They got me back into a hyundai when mines was stolen an crashed. its crazy because its the suv, I would have gotten instead of the elantra that was stolen! thabkyou

Everyone was friendly and helpful. The whole experience was stress free and fast! Thank you guys

Shout out to Misti, Chelsea, and Hannah who went above and beyond to make my experience perfect. The customer service was amazing and I will most defiantly be recommending this location and staff!

Quick and easy service and I pulled off in a car I liked!Thank you Chelsea Huebner!

Totally go & ask for Chelsea super awesome and great service! Thanks!!

I had a wonderful experience. I came here hopeless and doubting that I will drive off with a car. But luckily Chelsea and Chris got me in a ride that I loved. Please come here if you need a car!!! I didn’t feel pressured, rushed, or anything weird. It’s a one stop shop and I promise you’ll have an amazing experience!

Got a great vehicle Chelsea was great got me driving same day

The staff is very friendly and worked hard to get me into a vehicle. They worked with me on a trade in since I had no money to put down. The sales rep, Vitoria is fun and very informative.

Chelsea was great and she was able to help me get into a great vehicle. I am so excited. They really did help. Go to bruiser Waukesha

Was able to get me a 2015 with only 400 down was extremely pleased with service

Had my vehicle in for service and they were excellent!

Great customer service, no problems and issue. Very nice team members... Thanks Victoria

The people at JD Byrider in Waukesha work with you to find you an affordable car without the usual hassle at some other dealerships.

Go see Chelsea she got me a great vehicle

Trinity is a good receptionist .. she has a good attitude and is very patient . not once did i have a problem with her or had a complaint ! i highly recommend her service .

I had a great time at byrider Waukesha very nice Custer service and grear cars for sale

I worked with a Victoria, she was nice, quick and efficient. Gathered all my information and got the approval before I came in.

Chelsea was great. I got a great car and it was quick amd easy and they really work with you.

Chris was awesome and was able to get me into a vehicle Only took about an hour.

Amazing customer service here from Misti and Chelsea! Couldn’t be happier going anywhere else!! Thank you ladies!!

GREAT customer service, all of them were super friendly and made me feel comfortable the whole time! Very Professional. Also, got me approved for a car ASAP. Great options too.

Great customer service. Vitoria and Chelsea were great

Chelsea helped us! Very nice and very helpful!

I had the pleasure of working with Bertha Romo during my search for the vehicle for me. She was knowledgeable and accommodating. She explained the process to me step by step. No surprises. Thank you Bertha for all of your help!🌹

Chris was amazing and is always there to help with any questions you need.

Chris, Hannah, and the rsst of the staff helped make my purchase go smoothly.

Chris is an amazing salesperson and I love to work with him. Go see and ask for him.

Great Customer Service!!! Love My New Vehicle !!

I enjoyed going to this sight Bertha was really good help we got a beautiful car from here and it wasn’t detailed and Bertha went out her way to clean it fir us before we left the lot. Thanks for your help Bertha your an awesome worker

Chelsea was great. good customer serivce. quick and easy process and i got an awesome car

Chris is very honest and knowledgeable. I’d work with him anytime!

The customer service is great and the process was quick and easy and Chelsea got me into a great vehicle same day!!!

Chelsea was great and i enjoyed working with her and she got me in a great vehicle

RICH WAS AMAZING . went above and beyond to get time the car I wanted .

Chelsea was great at helping me get back into a vehicle. Thank you Byrider!!!!! I am so happy

Chelsea was great and she worked with me through out the whole process. I would go to the Waukesha location!!! Thank you Byrider

Chris was amazing, and super nice, he was able to get me into a car in a very short time. I defiantly suggest to go see him!

Quick and easy go see Chelsea!!

I really appreciate the dedication of the staff at byrider to get us in a car. Our salesperson Victoria was excellent. I definitely recommend byrider of Waukesha for your car purchase.....bad credit and all. Thanks a lot byrider team💯💯💯💯❤️❤️❤️❤️🙏🙏

Go see Star in Waukesha she was awesome and she got my mother into a car she wanted for the low price...

Waukesha byrider help my family get a new car with low payment…Go see Starnisha she was great

Quick and easy!!! chelsea got us in a great vehicle!!! i am so excited to get driving today

Chelsea was amazing and the customer service was excellent!!! I got into a great vehicle same day

I had the best experience with my sales person Bertha Romo. Great customer service easy and convenient. If you need a car come here! See her!

Starnisha was nice she was great I’m glad she helped me out with a car!

Y’all need to go see Star she was fast easy and great🤩

This was a great place to tade in my vehicle and get another vehicle i could afford and needed Awesome Customer Service Thank You J.D. Byrider!:) Thank You all who work there making my experience a very good one!:)

Fast at getting you in a vehicle

Team Waukesha is great! Great people and great atmosphere! I’d highly recommend this location when looking for a vehicle!

Go see Star she will get you in a great car

Great customer service provided by Misti, Hannah, and Chelsea!

Go see Star and the byrider team.. I love my new ride...

Qick and easy go see chelsea

Great experience quick and easy!! Go see chelsea

Ive been a customer with jd byrider over 5 years now (never missed any payments). Although their financing company is rather fair, their service department is NOT. My vehicle have been serviced over 20 times in the last year! Ive paid for repairs that werent complete! When I address the issues im either ignored or disrespected. The customer service there sucks big time. They leave you waiting for your car with no update. If your looking to build your credit then jd byrider is the place, but if you like me wanting a reliable car, try your luck somewhere else.

Go see Chelsea she helped me a lot and helped me get a car I never knew I would like this much

Bertha was so great she’s wonderful I love her personality she brings great spiritWhen you come to buy a car she is so inspirational she makes you feel just like at home and she knows what she wants and she knows how to satisfy you I will give her more than five stars if I

Chelsea had great customer service and she helped me upgrade into a newer vehicle with lower miles!!! Byrider Waukesha really worked with me and got me on the road same day!

Great customer service,very professional and reliable assist as well friendly staff.

Chelsea is awesome and definitely willing to help ....Hannah’s also a great help and got me going quick 🤟🏾💯

Quick and easy. Go see Chelsea. I got a great a vehicle

The process was quick and easy and Chelsea got me upgraded

Got a great car!!! Quick and easy. Go see Chelsea she gave me the VIP treatment and got me upgraded!!! Thank you Byrider!!!!

Go see Star she was cool and got us a truck

Great customer service from Misti, Hannah, and Chelsea! Thank you ladies!

Helpful friendly staff they work closely with russ darrow that is in the same building

Got a nicer car than I thought I’d qualify for! Second car from byrder and would get another from them!

Waukesha staff was amazing they really work with you and got a great vehicle thank you Chelsea, Hannah and tatyana

Go see chelsea and chris. They got me in a great vehicle and it was a wonderful experince.

Definitely would recommend!