Great experience! Sent an email to ask a question about a car and received a phone call less than five minutes later. Car had a great price and owner was very friendly and helpful. Wll definitely go back
Not again, ever. Benny and Dave are nice, but Ive had to replace the battery AND am about to replace the alternator in my 2008 Honda Accord, after purchasing it in an emergency this past November. The car is only about *a year old* to me! I shouldnt be making repairs like this almost a year in!Benny and Dave, you should be making SURE there are no major repairs to be done with ANY car you sell. This way you dont have complaints, angry customers, and 1-star ratings.
Called about a vehicle that was listed online. They were extremely rude on the phone and wouldnt tell me if the vehicle I was asking about was there or not. He tried to get me to look at a completely different truck and wouldnt answer questions about the other one. The truck he tried to steer me towards has been in an accident and when I mentioned that he told me that I wouldnt like the other truck. When I asked if the truck I was looking for was actually there he hung up on me. This is a very sketchy business and wouldnt recommend them to anyone. The lot looks more like a junk yard than a car dealership. STAY AWAY!!!
I would recommend this place to anyone! Dave is absolutely willing to do all that he can to make his customers happy. He gave me an excellent deal on a used car and an above fair price on my trade-in. He was kind, compassionate, and unlike other experiences that I’ve had with car dealers was not pushy at all. He was very willing to go the extra mile. I love my new used car. If you’re looking for a vehicle I highly recommend giving Dave a call or stopping by his place… You will not be disappointed.
GREAT EXPERIENCE! Dave went the extra mile for me. And I got a perfect car for me. Highly recommended!
Very nice and friendly with good prices and theyll even work with you if youre on a budget, but all the cars was dirty.
For a truck thats 19 years old with under 100,000 miles and needed 4 to 5 thousand in work they were asking 12 grand
This dealership is a fraud odometer say have low miles but engine have much more david jensen u are fraud u not legit u mechanic dont what he doing low,mile truck u sold too my friend u are a fraud dealer I being contact with the state u Will paid soon or later u are mr fraud dealer
My husband and I bought a used car last weekend for our son. We worked with Benny and had a great experience. Stress free, no hassle and felt like we weren’t being taken advantage of. Would totally recommend and will go to them again if we need another used car for our other kids.
My husband bought a Chevy 2500 Silverado from this place. At first the owner Dave seemed like a good guy and was willing to warranty the truck because he knew the check engine light would be on for knock sensors. Unfortunately after taking the truck to him twice the work was completely done terribly. Finally we made a final trip to get the engine cover and antenna which was taken off and never replaced. Later we come to find out instead of trying to fix the issues the trucks antenna was ripped off and then attempted to be shoved back in and welded on which created a larger problem for us...not even sure why the antenna was being messed with. And the largest issue is the mechanic attempted to pound in the exhaust manifold bolt which stripped the threads and ruined the bolt. Not only are we upset with the poor quality of work but with the actions of the owner when we brought the issues up to him. I would recommend staying far away from Waukeshas best used cars. Much time and money wasted unfortunately for us during already difficult times.
Bought an SUV from Dave and Benny about a month ago now, I have to say it’s been a pretty good experience. Had some minor issues with the the vehicle and Dave has done everything he can to get it fixed. Have to say Dave and Benny are some very hard working men and when they they said we will take care of you like family, they have proven it!
The staff there is friendly, honest and upfront. I have been there for maintenance on my vehicle a few times, and they have been fast and efficient. They also have a large selection of used vehicles on their lot to choose from, and I have watched a sales person in action. Very knowledgeable and friendly. I would recommend this place to anyone looking for a vehicle or service.
My Brother - in - law found my Honda CRV on their website. Dave the owner, was very helpful and up front about everything. He made my purchase easy and honest. He even offered to put better tires on it if I wanted them.( which of course I did!) I had a small issue, which Dave and his Mechanic Al dealt with immediately. I will definitely recommend this dealer to anyone. They went far and above what other used car dealers would do. Thanks guys!!
Dave and Benny were the best. The service they gave my husband and I was better than any high end dealership. They totally understand real people. They knew we needed a replacement badly and showed great empathy as well as safety concerns. They understood our budget and never pushed above for a better sale. The cars here are gently used, some are gently abused but there is a car for anyone that desperately needs a second car. We bought a 2005 jeep liberty that is stunning with low miles and had recently passed a 5 point inspection. They care about people here and tried hard for us. They answered all questions with documentated proof. (Who does that?) Im over the top impressed and highly recommend this shop to anyone. FYI....if you see the reality, you wont touch an older car without a higher payment due to A. Not A lot of money down, B. Lenders dont like us. This is not their fault. Blame financial institutions for not watching out for us little people.They will show you everything you need to know and offer many suggestions. Thank you Dave and Benny for being the people you are.
I had an awesome experience Dave and Benny are genuine people. They made sure that my suv was perfect before driving off the lot. They put a lot of time and work into working with me, you don’t find that at other dealerships. See them for all of your car needs you won’t be disappointed.
They wouldnt let us take the car we were interested in buying to a mechanic to get it checked out first. Wonder why!!
Never again. Bought a 2005 Toyota Sienna in 2017 with 52k miles on it and have had nothing but problems with it. Driving it home to Madison the day I bought it, the inner wheel well flew off on the interstate. Dude said he’d order me a windshield washer spray nozzle (was missing), never did. 2 months later, driving to Georgia the check engine, and traction control And vehicle stability control lights come on, cruise control with automatic speed regulation stopped working. Since then, lot of electrical issues where the lights flicker for no reason. 4 months into owning it, heard electrical clicking for 60 seconds whenever it starts. Now, only 3 years later with still under 100k miles, the engine has no compression and I shudder to think what the mechanic is going to tell me. I will never go back to this place that is for certain.
This dealership sold me a car with frame damage without disclosing it. Shady and illegal.
Benny and Dave worked closely with us to find a car that best fit our needs/wants within our budget. They make shopping local feel the way I would expect to feel. Waukesha’s Beat Used Cars, made us feel welcome, no questions we asked felt too small, we felt included in all decisions relating to the sale of the car, and they stayed open late to help us find what were were looking for within our schedule. I highly recommend Waukesha’s Best Used Cars for your used car needs/wants!
These guys are great and very reasonable with the pricing of their cars, I would recommend you check them out, great dealers we came out happy and blessed with a new vehicle thanks to Dave and Benny!!!
I purchased a vehicle from here a week ago and had the best service from Dave and Benny. Did not feel like I was being sold rather talking to someone who had my best interest in mind. Wanted to make sure it was the right vehicle for me and found the best financing option as well. Thank you it for your time and service.
I was in a car accident and I needed a new car. Dave went out of his way to find me exactly what I was looking for. Pricing there was great. Customer service is impeccable. I will be sending my friends there! Highly recommended if youre looking for an honest dealer and a well priced, reliable vehicle. A++++
Such nice guys!! Loved the honesty & the no pressure. Very reassuring- said if anything goes wrong, give them a call & they will fix it. They bent over backwards for me- even delivered my car to me & I live over 1 1/2 hours away! Can’t recommend them enough 🙌🏼
I bought a hard to find Honda Element from Dave. He was super helpful and even did a couple a couple extra things to the car after the deal was closed! That says a lot.
Worst experience I have ever had. Don’t waste your time here. So much grief and lies coming from the salesmen. Even got to the point of them threatening to sue me because I was going to expose them of there lies and under the table work. All they care about is the money. They have no care for the customers well being. Go somewhere else
This place is great. I got a 2006 Nissan Sentra which seemed to work fine for a few days but then the service engine light came on and I couldnt pass the emissions test. I took it back to them and they fixed the problem and even got the test passed for me all for no additional charge. I would highly recommend this place if you are looking for quality customer service and looking to get a quality used car.
We had a great experience. Benny seemed honest and was very friendly, he let us take our time without pressuring us in any direction. The whole process went very smoothly and we are loving our 2005 Jeep Liberty. Keep up the great work!
Avoid. Over priced.
My fiancée has had his car for 2 months and not only have they never sent in the paperwork for his official plates and registered the car under his name but they are rude and make it seem like it’s our fault and that we are rude. Awful customer experience I would never recommend this place to anyone.
Dave the owner was a friendly guy willing to walk the lot with me and go on 3 different test drives even though I had no appointment in the middle of a typical busy day. The reason for 4 stars is that 2 of the vehicles needed a jump before we could drive them! Seems like his mechanics are on top of things though and he was honest and forthcoming. Did not purchase there, but he called 2 days later to follow up and see how my search was going.
The owner went above and beyond when it came to helping me out with issues pertaining to my car. I highly recommend going to see Dave and his helpful staff.
Ill say thanks!to Waukesha Best Used for helping me drive away happy!this car runs like a horse!
Dave who is the owner of the dealership took great care of me. He helped me through the whole process of getting financed. They made sure that the alignment on my new car was good to go and they also filled my gas tank when I purchased it, which was a pleasant surprise! I would highly recommend this dealership, they are the best
Met Dave yesterday, as I am looking for a new to me car!I just wanted to say I thought he was a extremely nice guy very personable, seemed like he cares about his customers and safety of a vehicles points out everything and I believe what he says!I dont think you can go wrong w buying from them!Hopefully we will put a deal together!
Drove 195 miles to be disappointed. I found a Lexus RX300 on line and called to inquire. They talked about how great the vehicle was and I traveled to Waukesha from Manitowoc and in less than 1 minute he explained the car had a bad smell and he wasnt able to get rid of it. Within 5 minutes he shared it was mold and then when I gave him my opinion on the condition of the vehicle that supposedly 42,900 miles on it as “in rough shape” I then was told he wouldn’t waste any of his time letting me drive the car and proceeded to tell me I was a difficult buyer. Yikes, this all happened in less than 10 minutes. I convinced him to finally allow me to test drive the car but I first asked to look under the hood and after seeing the condition I declined to even take the car for a ride. Dave was condescending and obviously in a bad mood. He offered to pay for my gas but I refused. I’d highly caution anyone to take the time to do you’re due diligence with this company. This is my first review I’ve ever done on social media because I think some of them aren’t true. I had to share this experience.
Nice guys, didnt but anything but I would deal with them again. Not too pushy or anything.
We purchased a car from them a few days ago and it was an easy process. We spoke with Dave on the phone, but actually worked with Benny his main sales guy, and he was great! No complaints so far.
So my son was looking to buy a car and on June 20th we decided to stop here and look we delt with benny who seemed very nice and friendly my son test drove 2 cars and decided on the best pick for him benny was very helpful in getting my son the best financing and they asked like all dealers would hey do u want the extended warranty he said yes so we fill out all the paper work witch states extended warranty all the taxes and licences and regerstration fees were included. 2 weeks later we get a letter in mail that the extended warranty was not accepted talk to dealer so we called and Dave said that they would not except there check than it went to they shorted payment 10 dollars than benny said it was 20 dollars we finally decided to cancel the warranty that is when they started to be rude we were hung up on we were told we were being difficult still no plates in mail after 2 months we went to dmv to find out that the car was never transferred or license applied for we put in a complaint at dmv were went to dealer to ask about plates they showed us paper work that stated my son bought the car July 26 so over a month later from date of actual purchase as of today still waitting for plates plz if u are looking for a car plz dont go here as they seem nice in begging but they change fast spend ur hard earned money else where.
Purchased a truck with 35,000 miles on it for high retail. I was a valued customer because they had struggled getting anyone to finance this truck since it was older than 10 years. I qualified and I did not question Dave and his pricing of the truck. They tried to tell me that a 7-10% interest rate was going to be the best rates I could find. Do not listen to that, as Landmark came in at a 4% for the same terms. Dave said he would take care of the few issues that were existing at the time which were never resolved. Dave is all sunshine and rainbows until issues arise and his true colors come out. A clock spring was needed in which numerous amounts of times Dave said the part was on its way. Or that the part they sent him was the wrong one. It also had an emissions issue, EVAP code. I took the vehicle back into Dave multiple times to get the issue fixed before I had to pass the emissions on it. A few failed attempts where the code came back on. At one point it was thought to be a certain valve mounted to the tank. So they dropped the tank to replace this. In doing so broke fuel lines, and never mounted the new part back to the tank and left it dangling. They took rubber hose, and hose clamps to “fix” the fuel line that they broke and returned it like this was a safe practice. This is not a safe practice, and can be explosive/flammable. Luckily I have knowledge about mechanics on vehicles, they could have really screwed someone over on this had they not known to get it fixed properly and that the rubber hose would only be temporary which he never stated to me. Luckily I double checked the work and knew this was not right. I only had a few days left before emissions so Dave did what he had to do to get it to pass, although the day I got it back the same check engine code for the EVAP system returned. Which tells me he cleared the codes and cycled the truck just enough before the code returned to beat the emissions test. Which is a hack. This should have voided the sale, but I did not know this at the time. Now I’m at 36,000 miles and about 5-6 months of owning this truck and the transmission had internal failure. At this time I presented the issue to Dave and he basically told me I was on my own and to come pick up my truck and get out of his way. I tried to take in this truck as much as I could since it became my only source of transportation and he said I waited too long. Although on numerous occasions when I called to bring it in, Dave was either on vacation or “things were just too busy so try again next week.” Did not want to fix the hack job fuel lines, did not want to replace my clock spring and would not try to reason with me on the transmission. Since then I have found a lot of other underlying issues with the truck and am working on gathering more and more information. Dave sold this to me for high resale, and in return gave me no loyalty and poor customer service. No accountability, hack mechanics and terrible ethics. Stay away.
GREAT CUSTOMER SERVICE FROM DAVE AND HIS TEAM
Bought a 2003 Forester. Was told it had new Head Gaskets. This was not the case. Both Gaskets were blown and leaking oil. In the end after a total of 4 trips from Madison to Waukesha, they replaced the Head Gaskets free of charge. Was told from their mechanic that it was normal seepage. Of coarse thats not true. Dave stood by his word and I now am happy with purchase.
I bought a Honda Accord at very reasonable price. 2 weeks later I had normal wear and tear issues. I returned and spoke to Dave and Benny. With no questions asked they made arrangements to have the repairs done.For those of you who think their are no honest, decent car salesmen out there youre wrong. Check these guys out!!
I Was In The Other Day And Was Looking For A Mini Van And I Spoke With Somebody Who Was Probably The Owner And I Went THE Next Day And I Dealt With A Very Nice Man Named venny. .And he was awesome to work with. .so much more comfortable with him than the owner. .I loved his accent..was great..I will be buying a car from him soon and refered my friend to him also!!
I LOVE THIS DEALERSHIP! I found a car that I fell in love with. They covered little things that I felt that was wrong with the car without question. I have never trusted any car dealership until now. I will not buy a car from anyone else. They have done great work to fix the things that I have found and treated me like a friend and not girl to take advantage of and gouge me for cash. PLEASE if you are looking for a car or need repairs, to go Waukeshas Best Used Cars first!!!!!
Bought a 06 civic from Dave last Saturday. I had wanted a civic with a 5 speed. It took a little time, but Dave found a low mileage well cared for 4 door civic. Dave said if i had any problems call him. a week after we bought it, came out of the grocery store and no start condition. Called Dave on Saturday night, Dave came out and tried to start it, No go. Sunday he called, the starter was bad, he loaned me a car until mine was repaired. All this was done at no charge. Thank you Dave I will definitely buy my next car at Waukeshas Best Used Cars
Best used cars dealers they stay behind the cars if something happen to it Dave and benny keep the great job to Wisconsin customer
Waukesha Best is the only place I will look for a used car from here on out! Dave (the owner) and Benny (salesman) treated me so well and I feel they were honest and trustworthy. I purchased a Tahoe for a new business venture and I explained how important it is to have a sound reliable car and it has been. Although no one knows the future, I know if any repairs are needed, Dave will be there for me at a reasonable price. Service and genuine care for their customers make this place more than a dealership. Its more like going to see a friend about a car. Dont waste time at the other guys...this is the place to go! Thanks Waukeshas Best!
So happy too find a dealership as Waukesha beat used cars bought a Lexus rx 300 with low miles bought it is month already engine light came up spoke with Dave he checked it and fix the issue with no charge they really stay behind what ever they sell thanks benny and his mechanic best dealer in wisconsin
I bought 2 cars from Dave. He is very friendly and appears to be giving you a deal and fixing problems on your vehicle, but the repairs he completes are just a quick fix. The cars I bought from him have had many major issues, from needing new catalytic converters to frozen brakes (which he said he fixed) and much more. The 1st car I had to get rid of after a year because it was constantly breaking down. The 2nd car I still have, but since I bought it in Aug 2013, I have had repairs of over $3500. Go ahead, take a chance and buy a vehicle from him, but I wont!
They have a ever changing inventory. The person I talked to was NOT pushy and was very helpful and accommodating.I didnt buy from them this time but the next time Im looking for a car Im definitely starting there!!
Great guys more than helpful .very fair pricing
I just when today with my wife spoke with benny he gave me great idea how to improve my credit even I told him I was in bankruptcy but he took his time to explain me what to do in my case thank you benny for u time I will be back to you
Would not recommend - Arent really honest.
Benny and Dave purchased a a car and Im so so happy. Thank you guys!!!
Benny is a super nice guy, we love the Honda CR-V that he sold us.
These guys really worked with me so I could get a truck. I will definitely be recommending them to family and friends. Thanks Dave and Benny.
Great to work with, always smooth transaction and great repairs. They only sell cars with clean historys and carfax. They fix everything and sell quality cars. Dont get hosed with junk for the same or more money. You get what you pay for here, a good quality car thatll last you a long time. Talk to Dave hes a great guy to work with
I bought my F150 from Waukesha Best Used Cars recently. The price of the truck was fair, and Benny and Jeff took care of all the little things I wanted done to the truck. I was happy with my experience, and I think you will be too. T
Best dealer best people nice job rick thanks for u help thanks Ricky pretty boy
Very professional and great service thank you
Bought a great SUV here. They dont budge much in price, but that is because it is already a great price. Thanks Dave
Just bought a CRV there, great expiriance. Will be sending my son their as soon as hes ready for something else.
Be careful. We did not end up buying a car from them, and glad we didnt. They are very friendly and want you to feel like you are getting a great deal and they will stand behind their cars. 3 different prices listed for the same car (their website, craigslist and on the car, $3k difference) Different stories from different people about the same car was what we got. They put over 1500 miles on the car we were looking at after they got it. We took it for a test drive and it had an obvious shake at 65MPH, their response was I must not have gone 65MPH Tried to entice us to buy it by offering new tires and standing behind the car. We still declined, then they offered $1000 off the current price, when we asked, they said they couldnt really do $1000 off. Proceed with caution.
Fast, Friendly service, and Though I only looked at a few cars, it seems like vehicles are price pretty decent.
Best car buying experience Ive had in 50 years of buying cars.
The sales guys are great! We have purchased the last 2 vehicles here and will do so in the future.
Waukesha best used cars sold me a Mazda 626 last june, two days later the check engine light came on and they havent been willing to see whats going on with the vehicle. Ive called several times and the owner Dave was very rude. I wind up getting a second opinion and I found out the car has a bad transmission. I feel this dealership is dishonest and they used that machine that temporarily removes the check engine light on vehicles. If I was you I wouldnt trust them. I paid 3600 for a car with a bad transmission...
My wife and I purchased a 2006 Buick LaCrosse from Waukesha Best Used Cars about one week ago. We were very happy with the experience. As is our custom, we took the car to our neighborhood mechanic who performed a thorough review of vehicle prior to us initiating purchase. Our mechanic suggested a few minor items that needed attention and David Jensen immediately took care of those items in a very courteous and professional manner. He gave us a fair value for our trade-in as well. We are very satisfied with quality of our new car and would not hesitate going back to this dealer for future purchases. Thank you Dave & staff for making this transaction such an enjoyable one. Pat & Kris Connell
Fantastic selection of low mileage cars priced less than other dealers. The owner cares and does not cut corners on having his inventory set up for the lot!
Called on a2003 le Pathfinder, Dave called back and said it was sold .A 2004 came in checked it out, nice with low mles, good deal &Dave sticks to his word too, would buy from him again 😀
Good car, but the service brought it all the way down to a 1. Couldnt have been less convenient getting fixed what they said theyd fix on the contract.
If you want a great vehicle check out Waukeshas best used cars in Waukesha. I will definitely buy from them again and send family and friends to purchase a vehicle. Dave and his sales men were great friendly and helpful, They work with you to get what you need and want. I have found them to be honest and reliable businessmen. The truck they sold me is dependable and in great shape. Not to mention the awesome customer service and personalized care I have received after the sale. I would recommend anyone in the market for buying a used vehicle to check out Waukeshas Best Used Cars, they offer competitive prices and quality vehicles.
Had a great experience in buying our truck.
Is ok cars a a little older than I was looking for but what was there seemed place right
Completely took advantage of my wife. Tradedin 2001 durango with 100k miles. (3-4k value), he chrged her 3k plustr ade in fpr 1999 protege saying how great of a car they are. Total SCAM. We couldnt even get what we paid for the car for the car. Best offer was 1500. Not to mention we had to take in multiple times to try and get fixed, oil leaks all over driveway. Headache. So make sure you take someone that knows about cars or he will take advantage of you, i can promise you that. Be careful
Great low cost vehicles with a great warrenty
My family member bought a Honda CRV from this place and it had many problems. The dealership accepted my request to repair it but nothing was actually fixed. I would never recommend them.
Ended up with an overpriced rust bucket.Awesome.
If I could rate 0 I would. Sold me a car with rusted out floorboards. Could see light through the floor when carpet was peeled up. Very unsafe, dont trust them!
Good guys. Very accommodating.
EDIT: 4 months in and the Engine blew... nothing but trouble
I just recently purchased a Toyota,Sienna minivan from Waukesha Best Used Cars..Dave the owner and Benny the sales/finance guy went above and beyond for me..from Benny getting me approved for a loan with me having less than perfect credit..to them fixing things that needed to be done..putting new,tires on it..etc..and filling it up with gas before I picked it up...Please go to Waukeshas,Best Used Cars when you are looking for a great deal...tell Dave and Benny I sent you!!
Low pressure, easy to work with.
Dude was cocky and rude to my elderly father.
Good place and people
Great to work with!
I dont like it. Not clean.
Benny hooked it up
Like there service
Awful
Typical used car lot
Awful place