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GameStop
1210 W Sunset Dr, Waukesha, WI 53189, United States
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GameStop
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Lu
Review №1

Two dudes there tonight. one of them sold me a ps4 3 years ago. cool guy. other guy tried to convince me to buy something and we all just ended up talking about video games for thirty minutes. my kid liked their faces. cool, knowledgeable fellas

da
Review №2

Super helpful, Uber friendly staff. Awesome store.

Mo
Review №3

Called in because I needed help and Robert was extremely informative and nice and gave lots of good information. :)

yo
Review №4

Very nice and friendly place. The person behind the counter was informative and very helpful with my questions and also very informative about up coming releases and other things going on at game stop.

D
Review №5

Workers are always friendly and help out in anyway that they can!

Ma
Review №6

Its easy to buy online but sometimes its good to get a recommendation by someone that loves to recommend. I wouldve bought the wrong game

Da
Review №7

I was happy to find a charge cord for my old tech.

Ki
Review №8

Good and the guy was very very talkative but helpful lol salesman for sure thats not bad though.

Ja
Review №9

Called store to see how many pre orders were available today after they was sold out and the guy still said can’t give out those numbers. Like dude I know your sold out I just wanted to know how many you did have so I know to come on the next wave or not. It’s not like it’s a guarded secret.

Ma
Review №10

The store on Sunset Drive in Waukesha is the best by far around Southeastern Wisconsin.

Al
Review №11

Jade is amazing. Give her a raise! Amazing customer service. She was also so nice to my son. Ive noticed many employees get a bit awkward speaking to children bit she was so accommodating and welcoming. Amazing store and selection10/10 will be back

El
Review №12

Real knowledgeable for beginners and game consoles for kids including game appropriate

Ch
Review №13

Always a pleasure to stop at GameStop. I usually find something that I want or need for my gaming system.

S
Review №14

I go to this location frequently (usually about 3/4 times a month). They always have the best figures, which is why I go so frequently. The gentlemen that work there are always so lovely, welcoming and funny. I more so go for the anime merch, which I am always pleasantly surprised with how much this location carries! Keep on being great guys!

Ch
Review №15

Nice staff

Me
Review №16

The employees there are so nice and respectful. They answer whatever questions to the best of their ability and if not they will search it for you. Love this place! Great place to nerd out in

Je
Review №17

Buy/sell new and used items. Good selection and reasonable prices. They purchase old phones too. Knowledgeable staff.

Ni
Review №18

Didnt have what i was looking for... But the point i was most disappointed with was, the three employees working didnt even acknowledge my daughter and myself until we asked someone a question

Fu
Review №19

Great staff. Always helpful. Really know the products. Always have sales

Da
Review №20

Employees very knowledgeable about both current, future and vintage games. Well versed on different systems and formats. Good source for information and advice. I would not advise reselling used games here as they pay very little.

Hu
Review №21

Bought many pop figures here. I am very grateful.

An
Review №22

Finn is the best at the Sunset location! Shes energetic knowledgeable fun and insightful. I would recommended the location based on her alone but the whole staff is just as knowledgeable and fun.

Ky
Review №23

So if the employees are so helpful why was I shut down for a half hour trying to get ahold of someone there for a question on a xbox a friend is supposed to received on Saturday and its still not in this state. Hmmmm

Ra
Review №24

Nice amount of options, they have a lot of relevant games and items to choose from. Staff was very nice and helpful, they were there to answer any questions I had.

Tr
Review №25

Rob is the best! Super knowledgeable and friendly! Entire staff rocks

Ma
Review №26

Good selection of video games, systems, accessories and memorabilia. Im not usually a fan of GameStop because of some of their policies, but this is one of their better locations. Staff here is much friendlier and more helpful than their average location.

Jo
Review №27

Non essential? Really... watch how fast I I start looting when my xbox controller breaks and I cant get a new one at GameStop.

Al
Review №28

BEST GAMESTOP EVER! Able to be myself, able to get help and been treated like family, this is the place to be, dont go anywhere else lol amazing and top of the line :3

jo
Review №29

Easy games top to navigate. Dont go in the mornings though, theyre packed

Br
Review №30

I dont get down to this location often, but the store has a good selection of games and collectibles. The leadership team is great, they went above and beyond to resolve any issues I may have had.

Sa
Review №31

Great store. Almost always have what I need.If only they rotated their non-game merch more often.

Mi
Review №32

If you have hrs to waste just trying to make a simple purchase, this is your stop

Ro
Review №33

Great staff: Morgan is amazing and really cares about your experience, Sam is really cool and also tries to make sure you get exactly what you want, John makes for a great leader and rounds out the trio perfectly. Now a great place for collectables. Best gaming spot in the Milwaukee area!

Ti
Review №34

Knowledgeable and polite staff. Great selection. Cons I had to ask about some preowned titles that were not displayed and the non game merchandise was not very organized.

Da
Review №35

Great customer service! Came through when I needed it the most!

Ro
Review №36

Customer service is awesome! Especially for those of us that know nothing about the gaming world but come to buy gifts. Good selection and bad the best price on Ps4 stuff anywhere!

Ni
Review №37

Great place to go get games all you got to do is look online for the game you want and then find out which store its at you can put a hold on it right online or you can go to the store and buy it and it tells you if its new or used and they pretty much get every game whatever game they dont have they can order it for you and they got cool videos playing with all the new games coming out

Gi
Review №38

Staff is very helpful and friendly. They make it a really good experience with how they help you find your stuff.

Ma
Review №39

The manager and worker were incredibly friendly, very helpful, and had a nice sense of humor. The prices were a bit high, aswell as some of the games stopped working within 2 weeks use. I am disappointed in this, and will probably not buy from here again, unless I am to get my money back for the game cheapness.

Jo
Review №40

I shop at Gamestop for the browsing factor. Toy stores dont exist anymore and this is the best place to find collectables that you didnt know you were looking for until you saw it.

An
Review №41

Employees were incredibly helpful- I purchased a game guide for a friend who loves participating in smash bros melee. Thanks for helping me get the perfect gift!

An
Review №42

Went to buy a game, and after turning down the usual offers of memberships, I am rung up and told the game and lifetime warranty will cost X. I didnt ask for a lifetime warranty. It was never brought up until I was moving my card towards the machine. Clearly trying to sneak a 3 dollar gamestop tax on a game. I caught it, but would a mother or grandmother? Shady practices the manager refused to acknowledge; cause yes I was verbally told it at the end of the paying process of it, but do you expect the cashier at the grocery store to add candy to the total, tell you your groceries and candy comes to X? No, cause thats BS.

Ma
Review №43

Awsome store!

Co
Review №44

Clean store an friendly staff

SG
Review №45

Wow...Im in shock. GameStop really went downhill. There was stuff everywhere! Tshirts, coffee mugs and those silly pop things. It looked like a rummage sale in there. Hopefully this place turns it around cause we used to love going to midnight releases here

Dr
Review №46

Friendly staff with a good selection of Funko Pop figures.

Je
Review №47

So vidiya much games! Helpful staff

Ti
Review №48

They purchase consoles games etc. Reasonable prices customer service could be better

To
Review №49

The guy who works there is nice. We are going to game together

Ge
Review №50

I went in here once and the manager was great. I even took the time to submit a customer service review for him. I had a couple pre-orders I never picked up and he called 3 different stores to collect them for me. I havent had any other video game needs, but I plan to go back here for the next game I get.

Da
Review №51

Great knowledgeable staff with a fun atmosphere full of the latest and greatest video games and accessories!

Ja
Review №52

Friendly and decently knowledgeable staff. Store is a little disorganized, kinda expected given the space and amount of stuff they have.

Ma
Review №53

Helpful with telling me about M on a game.

Al
Review №54

Really helpful & friendly. Its too bad they dont give more $ for trades.

TE
Review №55

Awesome just Awesome!!

Ch
Review №56

Great customer service, very knowledgeable

Ru
Review №57

Great store Juan is great with customer service.

i
Review №58

Friendly staff excellent customer service

Ma
Review №59

Good place too buy used videogames, good deals, i bought 3 and get the 4th free

Ch
Review №60

Always happy when i walk out the door. These guys are on their A game.

Ti
Review №61

Decent prices clearance items always available lots of miscellaneous cool items

Re
Review №62

Nice store and in good size normal prices of item but employee was rude. So if you like being talked down on because you dont have an item already then this is for you

Er
Review №63

Knowledgeable staff but not the largest selection of hard to find game titles.

Ra
Review №64

Very nice shop lots of games and consoles here.

Co
Review №65

A good selection of video games.

kr
Review №66

Dont bother calling if you are looking for something. It would be faster to walk there and look for yourself, and I am not exaggerating.

Ja
Review №67

Good selection and reasonable prices. The staff was knowledgeable and friendly.

Br
Review №68

A good Gamestop, with extremely helpful and friendly employees, but sometimes speed of transactions might be lacking. Love the store and employees though!

Co
Review №69

Employees here make it better than average as far as GameStops go

To
Review №70

Great selection and the staff is very helpful.

Ha
Review №71

Great place for used gaming products

J
Review №72

They never stop talking

Jo
Review №73

Helpful employees and many games to choose from

Jo
Review №74

Great staff working here, even when faced with a difficult customer raising voice off and on

Co
Review №75

My go to gamestop. The team there has been a huge help to me and have aided me in finding games or collectibles Ive needed

Ep
Review №76

Always fast and reasonable prices for trades and buys

Da
Review №77

Always a great place to shop

Ke
Review №78

Very nice and friendly staff.

gu
Review №79

Well this is the only place you can pre-order a game after it came out and they will even open up your pre-order for you to save you your time. Jon is great but he likes girl games and bruce is great he always makes me smile with things he says lol****Update***** I went in with my buddy and kids the other day and wow the employees lie to customers telling them the only way to trade something in is with the power ups reward card. It’s really said how far this store has fallen apart.

Da
Review №80

Love this game stop, the employees are vary knowledgeable and gun to talk to!

st
Review №81

Great and helpful staff.

Mr
Review №82

Sweet stop for my SOn and I

Dy
Review №83

Best Place For Video Games In The World

Cj
Review №84

Love this store only place I will go for gaming stufc

Ji
Review №85

Ive been going to this location since I moved to Mukwonago. The workers are friendly and always ask if you need any help. Down side wish there was one in Muk town so I dont have to drive so far lol!

Ch
Review №86

Friendly staff, good selection. Will shop again

GR
Review №87

Not really what I expected but I left with a smile on my face anyways

Sh
Review №88

I ordered a game from the GameStop store online upon receiving the disc I noticed large and deep gouges in the disc and could tell it was unreadable I then went to multiple stores showed them my receipt that clearly states if the item is damaged I could return it to any GameStop location and would receive a new copy of the game unfortunately they would not honor the return policy I ended up tossing the game in the trash long story short customer service was terrible no one knew what was going on which wasted my time and money

Da
Review №89

Price is high on most items. Manager did not know what he was selling.

He
Review №90

Nice and helpful staff

Am
Review №91

Very helpful and friendly staff.

Mo
Review №92

Employees very helpful and knowledgeable

Ma
Review №93

Better deal than most

De
Review №94

Awesome employees depending on when you go

Ma
Review №95

Prices are horrible but they have a great selection

Da
Review №96

Nice location with lots of games.

Ja
Review №97

Its a GameStop, not much to say. But it is as cluttered as a teenagers bedroom.

Ta
Review №98

The service is always quite slow.

An
Review №99

Best place for cheap games

Me
Review №100

My son loves this store

Information
12 Photos
100 Comments
4.2 Rating
  • Address:1210 W Sunset Dr, Waukesha, WI 53189, United States
  • Site:https://gamestop.com/store/us/wi/waukesha/6355/shoppes-at-fox-river-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 262-521-1549
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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