Jonathan helped me with new windshield wipers and brake light. He was very knowledgeable and could not have been nicer. I don’t know much about cars but he helped me get things taken care of myself. Thank you Jonathan!
I stopped into this Antonella by serendipity. Im leaving on a trip and just remembered I needed wipers. Didnt know my size or what brand to get. Chuck explained to me what wipers the co Peter said I needed but took the time to go out to my car and check. He steered me right on the type of wipers to get and he and Maurice just automatically walked out to my car to install. The service and personality were 1st rate. You dont see that much so I will definitely go back to this store for all my auto needs. ~Lora
Been to this Autozone now a couple of times and the employees have been awesome. Got a battery last year and some windshield wipers last week. Best customer service ever!
Chuck was very helpful in helping me find the correct wind shield wipers as well as installing them for me. I will definitely ask for him the next time I go in.
Chuck helped me change a headlight inspire of how busy he was and so very curious. A deffinate keeper. Thanks Chuck.
Dont know the young man name but he was super helpful
Store was clean and not crowded. one AutoZone said they did not have the part came here and Devonte got me in and out and was very helpful and knowledgeable this is going to be my AutoZone to go to from now on.
Charles and Davontae are some of the best employees Ive ever encounter in your stores.Kudos to their good attitude and knowledge and Patience. Keep up the good work!!
Came in with a dead battery and Chuck and Davonte were able to quickly remove and replace the battery. Great experience and recommend to anyone!
Very pleased with this visit to AutoZone. The staff were very friendly and helpful!
Most of the employees here are great. Very friendly or can offer thorough explanations to any questions asked. There is this one girl though, who is frequently terse with customers. I have watched it happen to others and happen to myself. I try to avoid her as much as possible.
Chuck helped me install my windshield wipers in the cold! He was very helpful & funny!!
Came in with alternator issues, Chuck went above and beyond to help charge me up enough to get to my mechanic and avoid a costly tow! Highly recommend this autozone location and Chuck.
First off, my man Samuel deserves a billion stars for helping me out.This place was closest to my house for simple repair part i needed, just a quick connect hose. Ordered online picked up, all great.Where the 5 stars was earned was the service. Their reps are ALWAYS friendly. I had gone to 3 different shops to help me with my CEL, Autozone delivered. Sam and I discovered my OBDII reader needed replacing and that’s exactly what solved my issue. There’s a couple competitors in the immediate area, skip them. This is where you want to be.
The place is so organized and clean. Service was amazing! I was greeted by Jose and Chuck right when I walked in. José spent 10 minutes helping me by put my windshield wiper on. Now that’s great customer service!
Chuck and Tim were so helpful, informative, and thorough. I loved my experience there. Chuck helped me look for certain things, and he even helped me put my windshield wipers on. Will definitely come back!
Theres a young guy here that dont know how to look up anything
Friendly and staff. The store is well stocked. If the dont have it, it can be ordered.
They helped me diagnose an issue my vehicle was having outside of normal dealership service hours. Greatly appreciated. They kept me on the road.
Awesome service from the Auto Zone team at 3180 N 124th St. I urgently needed a new battery and have it replaced at -11F. With a smile on their face, the guys worked as a team to change it quickly. Thankful for the kind service and allowing me to get back home safely. Go Auto Zone!!!!
The service I just received was awesome!! The guy who assisted me name is Isaac, he was very professional, polite and even put the bulb in my headlight for me. I will definitely come back to this store because of him.
Helpful staff 👌 they had what I needed THANKS
Chuck and Crystal VERY helpful this morning - computer searched and found a generic break fluid cap that fit on my older model vehicle AND then put it on for me. I will be back if and when the need arises.
The workers there are like my family. Got to give it up for the whole store, they are the best. From Juan, Gabby, Isaac,John, Marc,Jose, and Courtney. They are Family and I Appreciate them all so much.
Jose helped me right away!! He was very nice and accommodating, even installed my new wiper blades for me out in the freezing cold. I feel like people are always putting out bad reviews in the review world but this place deserves a good one! Thanks Jose for going above and beyond.
I had a broken wiper blade I bought at another Autozone and I took the car in and 3 gentleman helped me find the correct one and installed it fir me quickly. They were very helpful, professional and considerate.
The salesperson at the location 3180 North 124th Street was very very helpful and I am so happy for the service I received . Thanks a lot Chuck and Steve. Mainly Chuck was the one I had the interacted with the most great job.
Great Experience! I worked with Sam after my car suffered a dead battery. He was extremely knowledgeable and went out of his way to explain not just what was wrong with my battery, but what I was likely to need to do to fix it and he made sure I was comfortable with what I needed to complete the fix, and also equipped me with all the ancillary items to do the job. He didn’t end up selling me a battery today, since he was able to recover mine, but I left with a nice smart charger and supplies to reinstall my existing battery...and I feel great about AutoZone and the people who work there!
I looked up this store because it was close to my job and I needed assistance quick. When I arrived, I work with a gentleman named Mark. Mark was so helpful, he assisted me with a bulb for my brake light. He replaced the bulb for me without hesitation. I also had a question about coolant, he looked it up on their computer and showed me where I need to fill it. Most places won’t go as far as he did! I really appreciated his help and kindness! I will be going to this location if I ever need anything else! Thank you so much Mark for all of your help and kindness! Satisfied customer.
He’ was a good worker, he help me a lot i really appreciated him
He had excellent customer service skills and he was very knowledgeable great guy.
Jessica was so helpful! They Ended up referring me somewhere that could help with an issue that they couldn’t quite access. So grateful for the great customer service and even called the place they referred me to to check when I could go in. Really impressed!
Fastest and most efficient car service I have ever received. Sam and Johnathan were INCREDIBLY helpful and handled everything from research to install. I will be back, if solely to just thank them again. Awesome service, awesome staff.
Samuel W was very very helpful and have me all the information about A/C I needed to make a decision about what to buy. Although I needed not buying anything, I might just stop buy for any car questions! Live the employees and helpfulness.
Had a great experience at this auto zone. My car had to be jumped. I brought it in and Kelly immediately greeted me with a big smile. She made me feel at ease. I was alittle upset. She was very knowledgeable and checked my battery to make sure that was the problem. She then assisted me and gave me a great recommendation on type of battery that would be best. She installed my battery and I was on my way. Kelly is very professional and I would definately return with her helping me. Thanks Kelly.
I needed a new headlight. Went in and asked if this was something they could replace. Mentioned depending on how easy of an access point it was. Samuel went out and looked, at first glance decided it was a difficult access point, however after looking more closely and getting his hand in there, he was able to do it real quick. Was in and out in under 10 minutes. Great experience.
Hands down thee best experience ever. All the gentlemen in the store were friendly & professional. Immediately I was approached by Samuel who asked how he could help. From there the experience was above and beyond world class customer service. I am a firm believer that a company and its products is not what makes the world go round, especially in business, but it is the people. Samuel has definitely gained a loyal customer in me and I will be recommending his location to anyone I hear utter the words car, problem, or maintenance.Thank you Samuel for being such a great asset to the community around you.Best,best,-Tiffany M. S. Lewis
Had a great experience at autozone Chuck really helped a lot
If we could give it ten stars we would! Our car battery died in Lowes parking lot at night with our small children in the vehicle. My husband walked over to Auto Zone Wauwatosa and 2 amazing employees by the name of Sam and Nate let us use their tools and drove my husband in their car with the new battery back to ours. Then, if this wasnt enough he installed it for us too!! Definitely recommend them and we thank God for these wonderful people that saved my family tonight!
Friendly staff. Helped change the battery in a cold windy day. Highly recommended.
I have been going to this AutoZone and will continue to go because of one employee his name is Samuel he goes above and beyond in service and education. I have been in higher management for the large part of my career. Ive never seen a man with such great work ethic, great communication skills, and willing to help.
I had to buy a new battery for my car. Sam and Maurice were awesome in installing it for me as I have never changed a battery before. They were friendly and efficient explaining the general steps as they worked.
The best and most amazing service you will ever receive anywhere!! My car battery died this morning and even auto shops wouldn’t let me rent out a jump pack and AAA tried to charge me a crazy amount to come jump my car but this specific autozone not only let me rent out a jump- pack but Samuel W. took time out his day to drive me back to my apartment, so I wouldn’t have to walk in the cold, and made sure that my car got up and running. Later in the day I went back to have my battery tested and the entire staff was so understanding, knowledgeable, and kind! Best customer service I have received anywhere. If I could give more than 5 stars I would absolutely do so!!!
Came to autozone in Wauwatosa because of a question with battery charging or potential alternator issue. Worked with Cedric who was more than helpful with diagnosing our issue with the battery hook ups. He was very informative, helpful and curious. We were very pleased with the service Cedric provided. Great employee.
Big thanks to Rell and Jose for helping out with my battery🙏🏾
We just moved here from Alabama and our battery was dead. I just got the best Auto Zone service I’ve ever had in my entire life. Jessica was friendly, efficient, and would not give up until my new battery was installed, in 30 degree weather. I tried to buy her lunch and she told me I couldn’t so I hope this review helps. I’m so grateful to her and will only be returning to this Auto Zone, if I have the choice.
They were nice people and able to help you quickly.
I hate when people act like my patronage is a burden to their text session.
19 June 2020 FridayI called for verification of warranty brake parts and spoke to a very kind female who was professional.Then I went to the store where she greeted me and did an amazing job of customer service! All while being a first time newly expected mother! Very kind and professional! Her name was Jessica! Her coworker, although I didnt catch his name was very kind and they both seemed to enjoy their careers.You two made my bad day better! First good customer service in a long time in Wisconsin ☆☆☆☆☆☆☆☆☆☆ ( 124th st. In Wauwatosa WI)
They were very nice and helpful. The very nice lady helped me with figuring out what was wrong with my van. I also pulled a dummy move and locked my keys in the van and without hesitation they helped me get the door open. I would HIGHLY recommend going there!
Chuck- I mean I can’t thank you enough for your help with my Jetta brake light today. I couldn’t have done it without you!
I came in told Jose R. exactly what I needed. He helped me as well and sent me on my way. Then I came nack then violet helped both was awesome 👌 Im from Minnesota Nice and they both must lived there.
I went to Auto Zone and was approached by Samuel. The engine light was on in my Jeep. Samuel did a diagnostic evaluation and determined it was a crank shaft position sensor. He sold me a new sensor and explained where it was located. I went home and replaced the sensor using the directions that Samuel gave me. It was a success! The engine light went out. Samuel went out of his way to help me. I am pleased to say that the Jeep runs like a champ! That was one of the best customer service experiences that I ever had! I will be shopping there from now on for all my automotive needs. Thanks again Samuel for the outstanding customer service! Randy B. Wauwatosa
Always very informative and 99.9% of the time always has my parts.
Awesome location !!!! Very helpful staff. Maurice was so kind to change my difficult battery and Gabrielle helped me out in replacing all of my headlights.Thanks guys!!
I love it when I get great service. Jose at the Autozone on 3180 North 124th Street in Wawautosa went over and beyond the call of duty. His customer service skills exemplify awesome service.Thank you Jose...Blessings to you
Samuael was very helpful in explaining what I needed to know in order to complete my purchase. I appreciate how knowledgeable he was. Thank you Autozone.
We sure appreciate Sam today. He was extremely nice and helpful today as we selected the appropriate parts to get our vehicle back on the road safely. Thank you Sam!!
Great customer service
Great customer service.
Cedric was the most helpful, he went above and beyond. Would highly recommend
Staff is always great at taking care of me and my needs. This is the one that I go to for all of mya needs. If I could rate it higher than five stars I would.
Samuel Williams was fantastic!!!! Changed out my car battery, super knowledgeable, courteous, & professional. Thanks Sam
Accidentally gave a bad rating, but I did actually have a good experience.
I came into store location just for some ozium but also ended up needing a air filter Jon and Jessica here at store #6765 helped me find a new filter and Jon helped put it in my vehicle with a smile! It was nice to walk into the store be greeted immediately by Jessica and Jon very helpful employees. I appreciate the great customer service. thank you!
Samuel provided great customer service and clearly has a wealth of valuable knowledge
Mark helped me diagnose my speed sensor issue! Very helpful and patient with older population. Will be back!
Great service
Awesome services wipers and battery, Cedrick did all the work with good advice 😉
Great experience! Samuel W went above and beyond to help me figure out what was the right belt for my car. If you go to this store ask for Samuel, he will take care of you!
Jose went above and beyond to help me he did a very good job thanks for all the help
Fast service
This place is the best autozone I ever been. Not because is just autozone Because of the personality they works inside. My truck was broke down a mile away from the store They drove me to the truck to take the battery out and drove me back to replace the battery. You tell me if you find better customer service
Great service! Very helpful and very kind! This is my go-to Auto Zone!
Always willing to help you with even the smallest problem
Fantastic Customer Service! The employees there were extremely helpful.
I stopped in here on my way home from work needing to pick up a new lightbulb. Jessica was friendly, super helpful, and even replaced the bulb for me for free. Thank you for providing such great service, Tosa AutoZone!
Came into this Location for a quick run for something I should have got a weeeeek ago for my vehicle and as soon as I walk into the store the Customer Service and the Teamwork was Amazing! Great location Open for this Area! #HighlySatisfied
Mark is excellent also Nate go visit auto zone on 124 Burleigh great service
Went to the new auto parts store on 124th & Burleigh. Still clean and organized. Wasnt busy and crowded yet, so had no problem finding help. Nice.
I needed headlights replaced - Jessica and Zach were a huge help. Thanks so much for the excellent customer service! I will be back.
Samuel was very helpful and kind. Excellent customer service
Nate did a fine job replacing my car battery in a timely fashion.
I had the most wonderful experience purchasing items at AutoZone. Both Sam and Jessica were very polite and kind.
Very helpful
Zach and Jess were awesome! They helped get my battery replaced. Car troubles are the WORST and they made it less stressful!
Jessica and the store manager did their best to assist me. I appreciate their hard work on Labor Day!
Sam knows his stuff and was very helpful. Jessica is so sweet and personable.
Amazing service all the time I love this location
I am completely impressed with every aspect of this location!. I am not a handy car person at all and I was having some issues with my car over heating. The moment I stepped in the door Brittany came over and took complete ownership of the issue. SHe spent time assessing the problem and discovered a broken hose way in the back of the engine. She instantly knew the correct part and then proceeded to put the part back on the car. The old part had bonded to the hose so it took significant work getting it removed and the store manager rolled up his sleeves and pitched in as well. I was really amazed and the kindness and the way they worked as a team on a very inexpensive part. I would never go anywhere else after the awesome customer service I received at this store! Brittany....thank you any employer that has you on their staff is very fortunate!
Today i went into autozone with so many questions regarding my vehicle Johnathan S and Sam W provided so many answers to my problems and i left a very satisfied customer. I would recommend anyone with car issues to stop here first.
Jessica was so helpful, I would recommend this place to any of my friends!
Great place to get auto parts.
Manager installed wipers on my 2006 530i bmw easily and quickly
I went to a tire shop and they couldn’t find my lock key for my tires. I came to Autozone and Mark the Manager found my key without any problems and had patience, I recommend any and everyone to come they will more and likely help you.
Came to for a battery got helped out by Sam couldnt reccomend more thanks!
Was great service, and swapped my battery quickly