This walgreens is obscenely slow. I dont know how it takes so long to scan a bar code and hand out medicine.They need to really work on efficiency. Its very poor.

We have been going here for years. The pharmacy staff recognizes the customers. It has a nice neighborly feel, even though it is a standard Walgreens.

Karen in the pharmacy department was very rude and unprofessional. I have had multiple interactions with her and every one of them have been horrible. Would not recommend coming to this pharmacy.

Never got through to pharmacy,half hour on hold, no pic up. Maybe Ill start going to CVS.

Black woman working in pharmacy very very rude. not my fault you hate your job, honey

If you want good service DO NOT come here.Everytime i pick up a prescription i have a problem. Be done in an hour, walgreens calls me so i go there, oh it will be ready in 10 minutes, wait a half hour like is it ready, oh yah its been ready sorry hun. Your prescription is ready, go pick it up, you have to wait 2 days to get it. Like i just have time to waste at walgreens. Everytime, just the most disorganized walgreens i have been to, i would rather go to the walgreens in the hood, fearing for my safety then have to go here and just wait,then wait some more because of incompetance.

Lacking in customer service, poor communication between team, store and pharmacy customer area was filthy.

Horrible service. No communication between the pharmacist and the crew. Dentist called in a prescription and spoke specifically with the pharmacist and then I went to pick it up and they told me they don’t have it to they do but it’ll be an hour to they don’t have it and then to finally calling the dentist again to them then saying it’ll be another 10-15 minutes. Another girl was super unprofessional and was talking bad about the drive thru patients. Pharmacist was also unprofessional and very annoyed and angry. Will NOT ever come back here. Horrible!

I wasnt feeling well and the cashier was upset with me because I placed my money next to her plastic covering..and told her I wasnt feeling well and I was sorry..She then told me..You can hand the cash to me next time,Thank You!!After my purchase I was told off by the same cashier to wear gloves next time!!!She was extremely rude

Sent my photo order to the wrong location, sent it to this store while I was there and they printed it off immediately for me!

Went to pick up a prescription, waited about 10min without anyone acknowledging. I could clearly see them look back at me through the drive through window

TERRIBLE CUSTOMER SERVICE. VERY RUDE PHARMACIST.

This Walgreens is by far the best in the area. Great customer service, prescriptions in a timely manner, and staff is always incredibly friendly. If I call in to speak to the pharmacy there is rarely a lengthy hold time. All other Walgreens in the area will have me on hold for 30mins at least!

Long slow lines every time I am here. Needs to hire more employees to tend registers.

Went to get a prescription filled and was told it would take 20-30 min to fill it. Unfortunately, they didnt have my medication in stock so they werent able to fill my prescription for me. That wouldnt have been a problem if they would have told me when they found out they didnt have it. Instead, I waited and waited for close to an hour before asking if they had my medicine ready and I just didnt here it. Then they told me they didnt have the medicine. I asked how long they knew they couldnt fill my prescription and they said they caught it just after I gave it to them.I will not be giving this pharmacy anymore business if they are ok with treating others time this way.

Yes this pharmacy is busy. For all you inpatient rude people: want a refill? Punch in your RX number in the automated system. Drop off the Rx. Come back later. I worked as a pharmacy tech 20 years ago in college. There is one tech that manages to be bubbly having to face hordes of people. Be reasonable. If your insurance gives you trouble? Boo hoo be happy you have insurance. Give them time to sort it out, come back.

Worst customer service experience I had and I’m 43 years old. Went to the counter to check out because front line was backed up and I had to be at work and she asked me if I was picking up photos. I said no. Then asked if I’m ordering photos. I said no. I just needed to checkout the toilet paper that she saw was on the counter. She then said she couldn’t check me out there we had to go up front but that she would help the next person in line and purposely overlooked me so the other customers stepped over to her. She thought that was funny. Then I mentioned to her that this wasn’t the best experience I had, she said “yep” “do you have a rewards?” She was being immature and definitely not a great representative of Walgreens. I’ve been going to this Walgreens for years. This young lady w the blonde hair and very grown out roots I’ve only experienced a couple times and I always thought she “over did it” at the register w the things she says ( not normal customer service type of things) but this took the cake. I don’t usually write reviews but she has me upset and it’s almost an hour later

Slowest Walgreens in the area. If you have a lot of time on your hands this is the place to fill your prescriptions.

A while back I went here looking for a lotion my dermatologist had recommended. I walked up and down what I thought was the right aisle but couldnt find it. There were NO employes on the floor to ask for help. Another customer joined me. We searched more aisles to no avail. Finally the cashier left her post and got it for me.Today I went to the drive up window to pick up a prescription after waiting TWO days because the pharmacy phone lines had been down and my doctor couldnt get through. I was the only car. Three different men inside saw me but no one came to the window. After five minutes I honked. Nothing. I knocked on the window. The tech said, Just a minute. More time went by. When he finally came (I had been waiting over ten minutes) I angrily asked him why I had been kept waiting. He said I had to calm down. I said, Just answer my question. He sneered, Ill be back in a minute. and walked away. I left.

Dont waste your time ordering same day photos from this location. Today was the third time that they were unable to fulfill my order either because they werent staffed properly or their store didnt accept my order. The staff at the photo counter is always respectful, but that doesnt really make a difference when youre on a time crunch to get your order. Do yourself a favor and go directly to the Walgreens on North Ave in Tosa. They always have quick service and are able to correct the orders that failed at the State Street location.

I think this Walgreens is beautiful. Clean bathroom.

Clean store and they always have what need/want.Customer service was good and recommend going there.

Mike from Wauwatosa and State St pharmacy has been so very helpful in paperwork and phone calls and helping in a calm and respectful way to get insurance documents done correctly. He is so in important in a stressful time. That is a true and valued customer support person. In my opinion the store manager Josh and Mike ( pharmacy) need a call out from Walgreens Headquarters on there customer appreciation. Great job men. From the Rajkovic Family

This is purely because of the woman at the register who’s hair was flat out disgusting. I never thought I would describe someone’s hair as “dusty” and made me so uncomfortable I couldn’t even look at her while checking out. I will not come back to this store

Cashiers are always super friendly and accommodating, helping getting the best deals and attentive to opening more lanes during the day

Never had a problem with fulfilling a prescription or getting assistance when I needed it. Friendly staff as well is a super plus.To those of you who write negative reviews. How many times have you been to this Walgreens and how many times were you only thinking about yourself and not the other customers that were in line ahead of you. The pharmacy services a lot of older clients; so patience a virtue. Not a me me me, type of pharmacy.

Extremely disappointed by my photo experiences at a variety of Walgreens stores. Despite having some good deals you can get your hands on online, the percentage of time that they get something wrong when you go into the store to pick up is unacceptable. The convenience of store pickup (vs using something like Shutterfly) and the extreme deals Slickdeals finds online (which are massively lower than their rip-off shelf prices) are the only reasons I continue to go there. However every time they mess up an order I am one step closer to dropping them completely.Edit: Received a floating frame that had the tooth hook put on about an inch or so off center. Went back in to have them fix it, did not receive very friendly service and was handed it back after a while saying here, should be fine now and while it looked still slightly off I let it go and went home. Got home and its still off by about a half inch. Basic mathematics and I am unable to fix it myself. Will never be using this Walgreens again.

Great staff. Very friendly-Pharmacy is very accomadating. I recommend this location !

The staff is ready, and friendly to assist you, beyound the point and shout of many Milwaukee local establishments...Organised, neat, clean, and caring professionals...The pharmacy staff was non judgmental, and empathic, bright and caring...Energetic, and friendly check out staff was very sociable and informed....dont forget to thumbs up if you like the review

Just a regular Walgreens

Great selections, but not walmart prices

Ive been to a lot of Walgreens and I always have a good experience here. The same woman is always working at the photo area and she is awesome! Very helpful and nice.The pharmacy is a whole different story. They are slow and either lazy or understaffed. Either way, I always wait at least 10 minutes when picking up a prescription that was already filled. It takes a long time for someone to even acknowledge that you are there

Please treat your employees well.A girl was made to stand and say hello, welcome to Walgreens to all the customers during the middle of the day. Entirely pointless. Everyone was non-responsive, in a rush. Felt bad for her. She was a nice person... Im sure shes capable of doing something more useful..How about getting more employees at the registers!!?? I always seem to get stuck behind the elderly couple with all the coupons.

Everyone is extremely friendly. I tend to go to this location or the one on Bluemound Rd quite regularly as the selection is incredible; not to mention, the store is neat and clean!

The slowest Walgreens ever. Seriously lines build up around the aisles and the employees just look at you and say, “sorry” as they turn their back on you at their registers. Only to look back at you, no exaggeration, 10 minutes later, while the line has grown significantly longer...They won’t smile, they won’t, nicely apologize, or even make idle chitchat. They stare at you blankly with their unhappiest of expressions, and then perform the same sales halting maneuver on the next person waiting in line.If this were just at their severely understaffed pharmacy windows, it might be acceptable, but it’s at every. Register.The good news is Walgreens are plentiful and you can find a better one just as close, even better news - there are better options just as close.

This place is a chaotic mess. Dont bother making an appointment online since youll just have to wait in line anyways.

Staff is friendly and helpful?

I have spent over 50 minutes trying to call in a prescription refill. I still haven’t talked to someone who didn’t put me on hold.

Called to refill a prescription and the pharmacy tech was extremely rude and unhelpful. I asked if he could give an estimate on whether itd be done in a few hours or if itd take a couple days, as my daughter needed her inhaler, and he responded with whenever they get to it, and hung up. Took 4 days to fill and when my boyfriend went to pick it up, another pharmacy tech was very dismissive and rude to him. Ive been to this pharmacy multiple times and have never had problems like this. Idk if its just been an off week, or if they have new employees, but Im switching pharmacies now. I work in healthcare and know how customer service should be, and this is never how I would treat my patients/customers.

Great customer service, great product knowledge

Dont use this Walgreens. Ive used Walgreens pharmacies for almost a decade and always had a great experience until this one. I have had several bad experiences, but most recently, I tried to refill one of my prescriptions a week ago, went in the next day and they didnt have it. They said it should be in the next day, so I went back in and it still wasnt there. And again two days later (this time I had to wait half an hour in line when there were only 2 people in front of me). I went back today, a week after I had initially requested it, and it was still not in. The answer I got was I dont know why the supplier hasnt sent it to us yet. I told them I needed it today, so they reluctantly went and called around till they found some, and theyre making me drive across town to pick it up, and still charging my insurance for it. Needless to say, they will be losing my business and I will do my best to spread the word.

Staff in the pharmacy was not friendly or helpful

Slowest Walgreens pharmacy Ive been to. However, They do a great job with assisting customers

I was helped by the makeup lady, and I thought she was fantastic! Great products and selection, and thanks for the help!

There is one thing you can rely on at this Walgreens and it is consistently bad service at the pharmacy. They are super slow, unhelpful, and sometimes seem plain bothered that you are there. I thought maybe I came on an off day. Nope. It is like this all the time. Looking for a new pharmacy.

Worst pharmacy Ive been to. Dropped off my prescription on a Wednesday at 5pm came back the next day at 12pm and they tell me they cant find my prescription. After 10 minutes they found it and I had to wait for them to fill it which was another 10 minutes. Wont be using this pharmacy ever again.

It takes 3 days to get same day photos.

I had prescriptions in the pharmacy when I went to pick them up said I didnt have active insurance I said yes I do tried to charge me $1500 I went home and called my insurance who said it was active and I should have been able to get my prescriptions..when I called they said my insurance was active and I had to drive back..never even got an apology..horrible customer service stay away!

Great pharmacy!

Easy and friendly Walgreens

Always helpful and courtesy

Normal Walgreens

Disorganized, messy, understaffed & slow staff